I have been trying to figure out what is going on with a page I have
developed for some time now. I hope someone can help.

I have an html page that is very straight forward:

<form action="http://server/IT/itstatus.asp" method="get">
<input type="text" name="ITNUM">
<input type="button" name="Submit" value="Submit">
</form>

This gets sent to my asp page that runs the query. Here is the
problem. I can browse to this page fine and run the query, and it will
redirect results for me on the asp page as it should.

When others try to run the query it doesn't work. When they press the
submit buttton nothing happens. When I press it the ASP page loads the
query. I had a user try it, and went to the IIS log, here is what I
got for his IP:

2008-07-17 18:28:06 W3SVC1 GET /itg/itghtml.html - 80 - 10.33.78.108
Mozilla/4.0+ 200 0 0

2008-07-17 18:32:17 W3SVC1 GET /itg/itghtml.html - 80 - 10.33.78.108
Mozilla/4.0+ 304 0 0

I don't understand what is going on. Why would he not be able to press
the submit button? I had him try on different machines as well. I
don't know where to start in IIS? I setup a new website(virtual
directory) and am using "allow anon access" with the IUsr_machine name
account. They have read and execute privileges on the file and ASP is
allowed. The IUsr_machine name account also has the same access to the
folder and the files in the wwwroot folder.

Re: IIS 6.0 permission issue maybe? by David

David
Fri Jul 18 01:21:15 CDT 2008

On Jul 17, 1:17=A0pm, alew31 <adam.lew...@gmail.com> wrote:
> I have been trying to figure out what is going on with a page I have
> developed for some time now. I hope someone can help.
>
> I have an html page that is very straight forward:
>
> <form action=3D"http://server/IT/itstatus.asp" method=3D"get">
> <input type=3D"text" name=3D"ITNUM">
> <input type=3D"button" name=3D"Submit" value=3D"Submit">
> </form>
>
> This gets sent to my asp page that runs the query. Here is the
> problem. I can browse to this page fine and run the query, and it will
> redirect results for me on the asp page as it should.
>
> When others try to run the query it doesn't work. When they press the
> submit buttton nothing happens. When I press it the ASP page loads the
> query. I had a user try it, and went to the IIS log, here is what I
> got for his IP:
>
> 2008-07-17 18:28:06 W3SVC1 GET /itg/itghtml.html - 80 - 10.33.78.108
> Mozilla/4.0+ 200 0 0
>
> 2008-07-17 18:32:17 W3SVC1 =A0GET /itg/itghtml.html - 80 - 10.33.78.108
> Mozilla/4.0+ 304 0 0
>
> I don't understand what is going on. Why would he not be able to press
> the submit button? I had him try on different machines as well. I
> don't know where to start in IIS? I setup a new website(virtual
> directory) and am using "allow anon access" with the IUsr_machine name
> account. They have read and execute privileges on the file and ASP is
> allowed. The IUsr_machine name account also has the same access to the
> folder and the files in the wwwroot folder.


Not an IIS issue. It looks like the user is not able to access
http://server/IT/itstatus.asp, or you did not give the log file entry
for /IT/itstatus.asp.

IIS cannot be involved if the request for the ASP page never came to
the server. Thus, either the HTML page has the wrong value for
"action", or the network routing is misconfigured in your network such
that "server" does not go to your webserver from the user's machine.

I suspect it is network naming/routing since your computer can find
"server" but no other user can find "server".


//David
http://w3-4u.blogspot.com
http://blogs.msdn.com/David.Wang
//

Re: IIS 6.0 permission issue maybe? by alew31

alew31
Fri Jul 18 17:05:09 CDT 2008

On Jul 18, 1:21 am, David Wang <w3.4...@gmail.com> wrote:
> On Jul 17, 1:17 pm, alew31 <adam.lew...@gmail.com> wrote:
>
>
>
> > I have been trying to figure out what is going on with a page I have
> > developed for some time now. I hope someone can help.
>
> > I have an html page that is very straight forward:
>
> > <form action="http://server/IT/itstatus.asp" method="get">
> > <input type="text" name="ITNUM">
> > <input type="button" name="Submit" value="Submit">
> > </form>
>
> > This gets sent to my asp page that runs the query. Here is the
> > problem. I can browse to this page fine and run the query, and it will
> > redirect results for me on the asp page as it should.
>
> > When others try to run the query it doesn't work. When they press the
> > submit buttton nothing happens. When I press it the ASP page loads the
> > query. I had a user try it, and went to the IIS log, here is what I
> > got for his IP:
>
> > 2008-07-17 18:28:06 W3SVC1 GET /itg/itghtml.html - 80 - 10.33.78.108
> > Mozilla/4.0+ 200 0 0
>
> > 2008-07-17 18:32:17 W3SVC1 GET /itg/itghtml.html - 80 - 10.33.78.108
> > Mozilla/4.0+ 304 0 0
>
> > I don't understand what is going on. Why would he not be able to press
> > the submit button? I had him try on different machines as well. I
> > don't know where to start in IIS? I setup a new website(virtual
> > directory) and am using "allow anon access" with the IUsr_machine name
> > account. They have read and execute privileges on the file and ASP is
> > allowed. The IUsr_machine name account also has the same access to the
> > folder and the files in the wwwroot folder.
>
> Not an IIS issue. It looks like the user is not able to accesshttp://server/IT/itstatus.asp, or you did not give the log file entry
> for /IT/itstatus.asp.
>
> IIS cannot be involved if the request for the ASP page never came to
> the server. Thus, either the HTML page has the wrong value for
> "action", or the network routing is misconfigured in your network such
> that "server" does not go to your webserver from the user's machine.
>
> I suspect it is network naming/routing since your computer can find
> "server" but no other user can find "server".
>
> //Davidhttp://w3-4u.blogspot.comhttp://blogs.msdn.com/David.Wang
> //

Thanks for your response David.

I don't think I explained myself correctly. It doesn't work for 1
particular person. I can get it to work as well as a person on my
team. I also had a business user test it this morning and she got it
working too. For some reason its just that one person (my boss) who
can't. Its the weirdest thing. We are all using the same URL, and same
network. When he presses the submit button, it doesn't do anything. I
can't even get a log file from the asp page in IIS because he never
goes there. The 304 error page comes from the html page. I also
verified the path for the action and it is correctly pointing to the
asp page.


Re: IIS 6.0 permission issue maybe? by David

David
Fri Jul 18 20:19:07 CDT 2008

On Jul 18, 3:05=A0pm, alew31 <adam.lew...@gmail.com> wrote:
> On Jul 18, 1:21 am, David Wang <w3.4...@gmail.com> wrote:
>
>
>
>
>
> > On Jul 17, 1:17 pm, alew31 <adam.lew...@gmail.com> wrote:
>
> > > I have been trying to figure out what is going on with a page I have
> > > developed for some time now. I hope someone can help.
>
> > > I have an html page that is very straight forward:
>
> > > <form action=3D"http://server/IT/itstatus.asp" method=3D"get">
> > > <input type=3D"text" name=3D"ITNUM">
> > > <input type=3D"button" name=3D"Submit" value=3D"Submit">
> > > </form>
>
> > > This gets sent to my asp page that runs the query. Here is the
> > > problem. I can browse to this page fine and run the query, and it wil=
l
> > > redirect results for me on the asp page as it should.
>
> > > When others try to run the query it doesn't work. When they press the
> > > submit buttton nothing happens. When I press it the ASP page loads th=
e
> > > query. I had a user try it, and went to the IIS log, here is what I
> > > got for his IP:
>
> > > 2008-07-17 18:28:06 W3SVC1 GET /itg/itghtml.html - 80 - 10.33.78.108
> > > Mozilla/4.0+ 200 0 0
>
> > > 2008-07-17 18:32:17 W3SVC1 =A0GET /itg/itghtml.html - 80 - 10.33.78.1=
08
> > > Mozilla/4.0+ 304 0 0
>
> > > I don't understand what is going on. Why would he not be able to pres=
s
> > > the submit button? I had him try on different machines as well. I
> > > don't know where to start in IIS? I setup a new website(virtual
> > > directory) and am using "allow anon access" with the IUsr_machine nam=
e
> > > account. They have read and execute privileges on the file and ASP is
> > > allowed. The IUsr_machine name account also has the same access to th=
e
> > > folder and the files in the wwwroot folder.
>
> > Not an IIS issue. It looks like the user is not able to accesshttp://se=
rver/IT/itstatus.asp, or you did not give the log file entry
> > for /IT/itstatus.asp.
>
> > IIS cannot be involved if the request for the ASP page never came to
> > the server. Thus, either the HTML page has the wrong value for
> > "action", or the network routing is misconfigured in your network such
> > that "server" does not go to your webserver from the user's machine.
>
> > I suspect it is network naming/routing since your computer can find
> > "server" but no other user can find "server".
>
> > //Davidhttp://w3-4u.blogspot.comhttp://blogs.msdn.com/David.Wang
> > //
>
> Thanks for your response David.
>
> I don't think I explained myself correctly. It doesn't work for 1
> particular person. I can get it to work as well as a person on my
> team. I also had a business user test it this morning and she got it
> working too. For some reason its just that one person (my boss) who
> can't. Its the weirdest thing. We are all using the same URL, and same
> network. When he presses the submit button, it doesn't do anything. I
> can't even get a log file from the asp page in IIS because he never
> goes there. The 304 error page comes from the html page. I also
> verified the path for the action and it is correctly pointing to the
> asp page.- Hide quoted text -
>
> - Show quoted text -


Perhaps your boss's computer may be running something (or the browser
is set to not POST to a URL that is different than the originating
website) that is preventing this from working.

The 304 is perfectly fine. It says that the client already retrieved
the HTML webpage and is serving it out of its cache, which has nothing
to do with the subsequent POST to the ASP page.

Basically, you need to look outside of IIS for the cause of your
issue.


//David
http://w3-4u.blogspot.com
http://blogs.msdn.com/David.Wang
//