Hi,
We have a W2K3 server running IIS 6. I am trying to download a ~1.3 GB
file from the server, and the download quits between 90 and 120
seconds. I don't get any error messages, and the IIS log doesn't seem
to display any entries related to this error. The transfer rates are
good, around 4 MB/s. Yesterday we installed SP1 and it did not fix the
issue. I have tried decreasing the minimumbytespersecond entry to 50,
and I have tried increasing the various timeouts in the IIS management
tool to at least 10 minutes, but none of this has affected the behavior
of this issue. I have logged in to the server locally and I can
download the file to itself through the browser successfully. I also
have a Windows 2000 server running IIS 5.0, and I was able to download
the file to a client from that server.

Any ideas?

Thanks!

Re: IIS 6 download timeout by David

David
Sun Aug 27 03:39:57 CDT 2006

There is an error log entry and error message associated with your
connection disconnect. You need to locate it for diagnosis.

http://blogs.msdn.com/david.wang/archive/2005/12/31/HOWTO_Basics_of_IIS6_Troubleshooting.aspx

Also, how exactly are you downloading the file? Is it handled as a static
file, or through a WebApp serving the file as download?

FYI: The download definitely works; Microsoft.com serves up huge volume and
huge files with IIS6 and no problems.

--
//David
IIS
http://blogs.msdn.com/David.Wang
This posting is provided "AS IS" with no warranties, and confers no rights.
//

<lonestar.maps@gmail.com> wrote in message
news:1156442377.583609.239810@74g2000cwt.googlegroups.com...
> Hi,
> We have a W2K3 server running IIS 6. I am trying to download a ~1.3 GB
> file from the server, and the download quits between 90 and 120
> seconds. I don't get any error messages, and the IIS log doesn't seem
> to display any entries related to this error. The transfer rates are
> good, around 4 MB/s. Yesterday we installed SP1 and it did not fix the
> issue. I have tried decreasing the minimumbytespersecond entry to 50,
> and I have tried increasing the various timeouts in the IIS management
> tool to at least 10 minutes, but none of this has affected the behavior
> of this issue. I have logged in to the server locally and I can
> download the file to itself through the browser successfully. I also
> have a Windows 2000 server running IIS 5.0, and I was able to download
> the file to a client from that server.
>
> Any ideas?
>
> Thanks!
>



Re: IIS 6 download timeout by lonestar

lonestar
Mon Aug 28 10:23:45 CDT 2006

Hi,
When I say the IIS log doesn't have any information on the problem I am
referring to the HTTPERR log. The page is just providing a link to the
file, and I am clicking on the link and then choosing to save the file
to my desktop. By the way, even though our web app is not configured
to support Firefox, I tried downloading the file through Firefox and it
worked. However, it downloaded really fast, like under 30 seconds, so
maybe that indicates it is a timeout issue and with Firefox I didn't
exceed the time limit.

Thanks,
Shawn

David Wang [Msft] wrote:
> There is an error log entry and error message associated with your
> connection disconnect. You need to locate it for diagnosis.
>
> http://blogs.msdn.com/david.wang/archive/2005/12/31/HOWTO_Basics_of_IIS6_Troubleshooting.aspx
>
> Also, how exactly are you downloading the file? Is it handled as a static
> file, or through a WebApp serving the file as download?
>
> FYI: The download definitely works; Microsoft.com serves up huge volume and
> huge files with IIS6 and no problems.
>
> --
> //David
> IIS
> http://blogs.msdn.com/David.Wang
> This posting is provided "AS IS" with no warranties, and confers no rights.
> //
>
> <lonestar.maps@gmail.com> wrote in message
> news:1156442377.583609.239810@74g2000cwt.googlegroups.com...
> > Hi,
> > We have a W2K3 server running IIS 6. I am trying to download a ~1.3 GB
> > file from the server, and the download quits between 90 and 120
> > seconds. I don't get any error messages, and the IIS log doesn't seem
> > to display any entries related to this error. The transfer rates are
> > good, around 4 MB/s. Yesterday we installed SP1 and it did not fix the
> > issue. I have tried decreasing the minimumbytespersecond entry to 50,
> > and I have tried increasing the various timeouts in the IIS management
> > tool to at least 10 minutes, but none of this has affected the behavior
> > of this issue. I have logged in to the server locally and I can
> > download the file to itself through the browser successfully. I also
> > have a Windows 2000 server running IIS 5.0, and I was able to download
> > the file to a client from that server.
> >
> > Any ideas?
> >
> > Thanks!
> >