IIS cannot start

When trying to start the default web site in IIS on a
Windows 2003 server running Citrix Metaframe XP, but when
doing so reports the error:

The process cannot access the file because it is being
used by another process.

What does this mean (very vague message - what process,
what file) and how can I resolve this?

many thanks in advance.

tdevere
Sun Apr 25 17:50:01 CDT 2004

Hello David,

The error states that a file needed by IIS to start, is in use. To
troubleshoot which file, my suggestion would be to disable all 3rd party
software and stop their services. Then try to start IIS. If that still
fails, then try to download a tool from www.sysinternals.com named handle
and also another named filemon. Use filemon and handle to see what files
are being accessed at the time of the attempt to start the process. Track
down the service that has a hold on the file (or user) and disable or kill.

Let me know how this works!


Thank you,

Tony DeVere [MSFT]
Microsoft IIS
Newsgroup Support
tdevere@online.microsoft.com

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