Service Unavailable when viewing websites

When viewing some websites on an IIS 6 server on Windows 2003 SP1 i get

service unavailable - looking in system event viewer I see
A process serving application pool 'domain.com' terminated unexpectedly. The
process id was '5092'. The process exit code was '0x80'.

after five of these i see the following in the event viewer

Application pool 'domain.com' is being automatically disabled due to a
series of failures in the process(es) serving that application pool.

I know I can disable rapid fail protection to stop it crashing but I need to
find out the real issue.

I have each site in its own app pool, sites are created from the HELM
hosting control panel. a new user is created for each app pool which it runs
under.

in IIS websites i see the site MS sharepoint administration, i dont know
what this is or if im using it, My users for the app pools are members of
IIS_WPG but not STS_WPG - which i dont think exists on the server


I run regmon im not sure what im looking for i see access denied for some
website users it reports :

service w3wp.exe
request createkey
path HKU\.Default\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settigns
Result Access Denied
Other SERVERNAME\app pool user


This seems to happen for the domains that cause errors - is it ok to give
access to this registry key - how much access can i give?

David
Tue Jan 10 04:15:11 CST 2006

http://blogs.msdn.com/david.wang/archive/2005/08/29/HOWTO_Understand_and_Diagnose_an_AppPool_Crash.aspx

Access denied to registry key is not the same as crashing a process. I
suggest diagnosing the actual crash itself, determine why it happens, and
see if that cause is related to registry key ACL before making any changes.

--
//David
IIS
http://blogs.msdn.com/David.Wang
This posting is provided "AS IS" with no warranties, and confers no rights.
//

"Joe_irl" <Joe_irl@discussions.microsoft.com> wrote in message
news:3817529E-D5FB-431E-966A-FC3969C25693@microsoft.com...
> When viewing some websites on an IIS 6 server on Windows 2003 SP1 i get
>
> service unavailable - looking in system event viewer I see
> A process serving application pool 'domain.com' terminated unexpectedly.
> The
> process id was '5092'. The process exit code was '0x80'.
>
> after five of these i see the following in the event viewer
>
> Application pool 'domain.com' is being automatically disabled due to a
> series of failures in the process(es) serving that application pool.
>
> I know I can disable rapid fail protection to stop it crashing but I need
> to
> find out the real issue.
>
> I have each site in its own app pool, sites are created from the HELM
> hosting control panel. a new user is created for each app pool which it
> runs
> under.
>
> in IIS websites i see the site MS sharepoint administration, i dont know
> what this is or if im using it, My users for the app pools are members of
> IIS_WPG but not STS_WPG - which i dont think exists on the server
>
>
> I run regmon im not sure what im looking for i see access denied for some
> website users it reports :
>
> service w3wp.exe
> request createkey
> path HKU\.Default\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet
> Settigns
> Result Access Denied
> Other SERVERNAME\app pool user
>
>
> This seems to happen for the domains that cause errors - is it ok to give
> access to this registry key - how much access can i give?

Joeirl
Tue Jan 10 04:46:02 CST 2006

I tried to diagnose the problem with iisstate and the diag tool

Didnt really understand what i was getting - i added permissions for network
service to the asp temp compressed folders and some other folders as was
stated in a MS report - no websites have crashed lastnight ( however it did
last a few days before without crashing and then the issue was back) so i
have glued my fingers crossed, hopefullly that was the problem. (although i
didnt restart after applying the new permissions and i think i need to fo
rthem to take affect so ill see what happens over the next few days.

"David Wang [Msft]" wrote:

> http://blogs.msdn.com/david.wang/archive/2005/08/29/HOWTO_Understand_and_Diagnose_an_AppPool_Crash.aspx
>
> Access denied to registry key is not the same as crashing a process. I
> suggest diagnosing the actual crash itself, determine why it happens, and
> see if that cause is related to registry key ACL before making any changes.
>
> --
> //David
> IIS
> http://blogs.msdn.com/David.Wang
> This posting is provided "AS IS" with no warranties, and confers no rights.
> //
>
> "Joe_irl" <Joe_irl@discussions.microsoft.com> wrote in message
> news:3817529E-D5FB-431E-966A-FC3969C25693@microsoft.com...
> > When viewing some websites on an IIS 6 server on Windows 2003 SP1 i get
> >
> > service unavailable - looking in system event viewer I see
> > A process serving application pool 'domain.com' terminated unexpectedly.
> > The
> > process id was '5092'. The process exit code was '0x80'.
> >
> > after five of these i see the following in the event viewer
> >
> > Application pool 'domain.com' is being automatically disabled due to a
> > series of failures in the process(es) serving that application pool.
> >
> > I know I can disable rapid fail protection to stop it crashing but I need
> > to
> > find out the real issue.
> >
> > I have each site in its own app pool, sites are created from the HELM
> > hosting control panel. a new user is created for each app pool which it
> > runs
> > under.
> >
> > in IIS websites i see the site MS sharepoint administration, i dont know
> > what this is or if im using it, My users for the app pools are members of
> > IIS_WPG but not STS_WPG - which i dont think exists on the server
> >
> >
> > I run regmon im not sure what im looking for i see access denied for some
> > website users it reports :
> >
> > service w3wp.exe
> > request createkey
> > path HKU\.Default\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet
> > Settigns
> > Result Access Denied
> > Other SERVERNAME\app pool user
> >
> >
> > This seems to happen for the domains that cause errors - is it ok to give
> > access to this registry key - how much access can i give?
>
>
>