We have a box in the field that has been experience repeated problems - about
every 7 - 8 days. It is a Server 2000 SP3 box running IIS. This web server
is running both .NET and Java Applications. The Java applications are
hosting by Servlet Exec 5 hotfix 8 ISAPI.
We have taken numerous IISSTATE dumps - some have been posted to this
newsgroup, but they only show various numbers of jvm-related threads in a
wait state. Below, we have captured another iisstate dump that has two
threads (8 and 9) with both kernel and user mode times above 1 hour. Is it
normal for an HTTP Listener thread to have this much time? I assume if a
thread is idle, then that means the time metrics should not be increasing -
is that correct?
We are trying to get the customer to go to SP4, and they did get a Dr.
Watson, so I am attempting to retrieve that. Any help or suggestions is
greatly appreciated.
Thanks,
--
Bob
Sr. Microsoft Architect
Lighthammer Software
=======================
Thread ID: 8
System Thread ID: 8ac
Kernel Time: 1:13:13.312
User Time: 1:41:26.890
Thread Type: HTTP Listener
# ChildEBP RetAddr
00 0108ff50 7c573c73 ntdll!ZwRemoveIoCompletion+0xb
01 0108ff7c 6d7021b4 KERNEL32!GetQueuedCompletionStatus+0x27
02 0108ffb4 7c57438b ISATQ!AtqPoolThread+0x40
03 0108ffec 00000000 KERNEL32!BaseThreadStart+0x52
Thread ID: 9
System Thread ID: 828
Kernel Time: 1:7:27.906
User Time: 1:39:6.531
*** WARNING: Unable to verify checksum for
*** ERROR: Symbol file could not be found. Defaulted to export symbols for
-
*** WARNING: Unable to verify checksum for
e:\Intranet\Scripts\ServletExec_ISAPI.dll
*** ERROR: Symbol file could not be found. Defaulted to export symbols for
e:\Intranet\Scripts\ServletExec_ISAPI.dll -
Thread Type: HTTP Listener
# ChildEBP RetAddr
00 010cea20 7c573b28 ntdll!ZwWaitForSingleObject+0xb
01 010cea48 7c573b50 KERNEL32!WaitForSingleObjectEx+0x71
02 010cea58 080a3983 KERNEL32!WaitForSingleObject+0xf
WARNING: Stack unwind information not available. Following frames may be
wrong.
03 010ceaa4 0807b2b8 jvm!JVM_FindSignal+0x1670e
04 010ceb5c 10001f84 jvm!JNI_GetCreatedJavaVMs+0xf8
05 010ceb70 10001e6d ServletExec_ISAPI+0x1f84
06 010cebb0 10006044 ServletExec_ISAPI+0x1e6d
07 010cfc48 65f0354f ServletExec_ISAPI!HttpFilterProc+0x344
08 010cfc70 65f034bc w3svc!FILTER_LIST::NotifyFilters+0x9d
09 010cfca4 65f02cad w3svc!HTTP_FILTER::NotifyPreProcHeaderFilters+0x3e
0a 010cfcfc 65f02ac1 w3svc!HTTP_REQUEST::Parse+0x372
0b 010cfd40 65f029b5 w3svc!HTTP_REQ_BASE::OnCompleteRequest+0x28
0c 010cfd80 65f028f8 w3svc!HTTP_REQ_BASE::UnWrapRequest+0x1e6
0d 010cfda0 65f027b3 w3svc!HTTP_REQ_BASE::OnFillClientReq+0x6c
0e 010cff18 65f020d7 w3svc!HTTP_REQUEST::DoWork+0x8b
0f 010cff38 65f093eb w3svc!CLIENT_CONN::DoWork+0x1aa
10 010cff4c 6d701394 w3svc!W3Completion+0x43
11 010cff80 6d702203 ISATQ!AtqpProcessContext+0x262
12 010cffb4 7c57438b ISATQ!AtqPoolThread+0x1a8
13 010cffec 00000000 KERNEL32!BaseThreadStart+0x52
Thread ID: 13
System Thread ID: a7c
Kernel Time: 0:0:5.875
User Time: 0:59:57.468
Thread Type: Other
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may be
wrong.
00 243cfc20 0804b442 jvm+0x55ec
01 2002ffe8 00000000 jvm+0x4b442
Thread ID: 14
System Thread ID: ba8
Kernel Time: 0:0:4.281
User Time: 0:0:36.343
Thread Type: Other
# ChildEBP RetAddr
00 2440fbd0 7c573b28 ntdll!ZwWaitForSingleObject+0xb
01 2440fbf8 7c573b50 KERNEL32!WaitForSingleObjectEx+0x71
02 2440fc08 080a7554 KERNEL32!WaitForSingleObject+0xf
WARNING: Stack unwind information not available. Following frames may be
wrong.
03 2440fc54 080c22e7 jvm!JVM_FindSignal+0x1a2df
04 2440fc6c 08086911 jvm!JVM_RegisterPerfMethods+0x13536
05 2440fc8c 017381a6 jvm!JVM_MonitorWait+0x4d
06 2440fcc0 01a1ccf0 0x17381a6
07 2440fd00 0178d300 0x1a1ccf0
08 2440fd30 017301ae 0x178d300
09 2440fd58 0807120c 0x17301ae
0a 2440fdd8 080ac134 jvm+0x7120c
0b 2440fe1c 08071119 jvm!JVM_FindSignal+0x1eebf
0c 2440fe38 08070e15 jvm+0x71119
0d 2440fe70 08070e4e jvm+0x70e15
0e 2440feec 08089c29 jvm+0x70e4e
0f 2440ff40 080cfc5c jvm!JVM_StartThread+0x191
10 2440ff6c 080cfc2a jvm!JVM_RegisterPerfMethods+0x20eab
11 2440ff80 780060ce jvm!JVM_RegisterPerfMethods+0x20e79
12 2440ffb4 7c57438b MSVCRT!_beginthreadex+0xca
13 2440ffec 00000000 KERNEL32!BaseThreadStart+0x52