Hello,

Been experiencing sporadic crashes with IIS (Windows 2000 Server Sp4).
I ran IISState with the SC option and got the following log file after
the last crash. Any ideas? Something about NTDLL.DLL? Thanks.

-----------------------

Opened log file 'C:\iisstate\output\IISState-1776.log'

***********************
Starting new log output
IISState version 3.3.1

Mon Feb 20 08:20:32 2006

OS = Windows 2000
Executable: inetinfo.exe
PID = 1776

Note: Thread times are formatted as HH:MM:SS.ms

***********************


IIS has crashed...
Beginning Analysis
DLL (!FunctionName) that failed: ntdll!RtlZeroHeap




Thread ID: 39
System Thread ID: ac0
Kernel Time: 0:0:0.62
User Time: 0:0:0.250
*** ERROR: Symbol file could not be found. Defaulted to export symbols
for C:\WINNT\system32\ole32.dll -
Thread Type: Other
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 0236f4a4 77fcb80c ntdll!RtlZeroHeap+0x624
01 0236f550 7ce70fa1 ntdll!RtlFreeHeap+0x142
02 00000000 00000000 ole32!CoCreateFreeThreadedMarshaler+0xba
Closing open log file C:\iisstate\output\IISState-1776.log
Opened log file 'C:\iisstate\output\IISState-1776.log'

***********************
Starting new log output
IISState version 3.3.1

Mon Feb 20 08:20:32 2006

OS = Windows 2000
Executable: inetinfo.exe
PID = 1776

Note: Thread times are formatted as HH:MM:SS.ms

***********************




Thread ID: 0
System Thread ID: 984
Kernel Time: 0:0:0.15
User Time: 0:0:0.0
*** ERROR: Symbol file could not be found. Defaulted to export symbols
for C:\WINNT\system32\ADVAPI32.dll -
*** ERROR: Module load completed but symbols could not be loaded for
C:\WINNT\system32\inetsrv\inetinfo.exe
Thread Type: Other
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 0006f910 7c2dd578 ntdll!ZwReadFile+0xb
01 0006f93c 7c2dd61e ADVAPI32!StartServiceW+0x10e
02 0006f9b8 7c2d1e18 ADVAPI32!StartServiceW+0x1b4
03 0006fbf4 01002884 ADVAPI32!StartServiceCtrlDispatcherA+0x74
04 0006fd30 01001e94 inetinfo+0x2884
05 77e333da 2474ff50 inetinfo+0x1e94
06 0c24448d 00000000 0x2474ff50




Thread ID: 1
System Thread ID: 6ec
Kernel Time: 0:0:0.31
User Time: 0:0:0.62
*** ERROR: Symbol file could not be found. Defaulted to export symbols
for C:\WINNT\system32\KERNEL32.dll -
Thread Status: Thread is in a WAIT state.
Thread Type: Other
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 005dfd44 7c57b3db ntdll!NtWaitForSingleObject+0xb
01 00000001 00000000 KERNEL32!WaitForSingleObject+0xf




Thread ID: 2
System Thread ID: a04
Kernel Time: 0:0:7.250
User Time: 0:0:2.953
*** ERROR: Symbol file could not be found. Defaulted to export symbols
for C:\WINNT\system32\USER32.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols
for C:\WINNT\system32\IisRTL.DLL -
Thread Type: Other
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 0071feac 77e4169f ntdll!ZwWaitForMultipleObjects+0xb
01 0071ff08 77e41706 USER32!MsgWaitForMultipleObjectsEx+0xcf
02 0071ff24 6e5a5a7c USER32!MsgWaitForMultipleObjects+0x1f
03 00233b40 000003e9
IisRTL!ALLOC_CACHE_HANDLER::SetLookasideCleanupInterval+0xe4




Thread ID: 3
System Thread ID: 9fc
Kernel Time: 0:0:8.62
User Time: 0:0:2.890
Thread Type: Other
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 0075feac 77e4169f ntdll!ZwWaitForMultipleObjects+0xb
01 0075ff08 77e41706 USER32!MsgWaitForMultipleObjectsEx+0xcf
02 0075ff24 6e5a5a7c USER32!MsgWaitForMultipleObjects+0x1f
03 00233bf0 000003ea
IisRTL!ALLOC_CACHE_HANDLER::SetLookasideCleanupInterval+0xe4




Thread ID: 4
System Thread ID: 520
Kernel Time: 0:0:0.46
User Time: 0:0:0.218
*** ERROR: Symbol file could not be found. Defaulted to export symbols
for C:\WINNT\system32\RPCRT4.dll -
Thread Type: Possible ASP page. Possible DCOM activity
Executing Page: ASP.dll symbols not found. Unable to locate ASP page.
Continuing with other analysis.

OLE32.dll Symbols not found. Unable to proceed with DCOM check.
Continuing other analysis.

# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 00baff74 77d4e0c0 ntdll!ZwReplyWaitReceivePortEx+0xb
01 00baffa8 77d4af16 RPCRT4!UuidCreate+0x13e
02 00baffb4 7c57b388 RPCRT4!RpcMgmtSetCancelTimeout+0xe3
03 00baffec 00000000 KERNEL32!lstrcmpiW+0xb7




Thread ID: 5
System Thread ID: b14
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
*** ERROR: Symbol file could not be found. Defaulted to export symbols
for C:\WINNT\system32\inetsrv\httpext.dll -
Thread Type: WebDav Worker Thread
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 0241ff5c 6b5e9a8c ntdll!ZwRemoveIoCompletion+0xb
01 0241ff8c 6b5e9a44 httpext!BUFFER_CHAIN_ITEM::QueryUsed+0x1079f
02 0241ffb4 7c57b388 httpext!BUFFER_CHAIN_ITEM::QueryUsed+0x10757
03 0241ffec 00000000 KERNEL32!lstrcmpiW+0xb7




Thread ID: 6
System Thread ID: 9f0
Kernel Time: 0:0:0.78
User Time: 0:0:0.109
*** ERROR: Symbol file could not be found. Defaulted to export symbols
for C:\WINNT\system32\inetsrv\INFOCOMM.dll -
Thread Type: Other
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 00e3fc6c 77e4169f ntdll!ZwWaitForMultipleObjects+0xb
01 00e3fcc8 77e41706 USER32!MsgWaitForMultipleObjectsEx+0xcf
02 00e3fce4 769c71e0 USER32!MsgWaitForMultipleObjects+0x1f
03 00c43c84 00000000 INFOCOMM!IIS_SERVICE::StartServiceOperation+0x209




Thread ID: 7
System Thread ID: 9f8
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
*** ERROR: Symbol file could not be found. Defaulted to export symbols
for C:\WINNT\system32\inetsrv\ISATQ.DLL -
Thread Type: HTTP Listener
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 00fbff88 6d7029ef ntdll!ZwRemoveIoCompletion+0xb
01 00fbffb4 7c57b388 ISATQ!CDirMonitor::RemoveEntry+0x183
02 00fbffec 00000000 KERNEL32!lstrcmpiW+0xb7




Thread ID: 8
System Thread ID: a18
Kernel Time: 0:0:0.406
User Time: 0:0:0.187
Thread Type: HTTP Listener
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 00ffff7c 6d702957 ntdll!ZwRemoveIoCompletion+0xb
01 7c31c535 68ff6aec ISATQ!CDirMonitor::RemoveEntry+0xeb
02 8b55c08b 00000000 0x68ff6aec




Thread ID: 9
System Thread ID: a1c
Kernel Time: 0:0:0.156
User Time: 0:0:0.31
Thread Type: HTTP Listener
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 0104ff7c 6d702957 ntdll!ZwRemoveIoCompletion+0xb
01 7c31c535 68ff6aec ISATQ!CDirMonitor::RemoveEntry+0xeb
02 8b55c08b 00000000 0x68ff6aec




Thread ID: 10
System Thread ID: a24
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: Possible ASP page. Possible DCOM activity
Executing Page: ASP.dll symbols not found. Unable to locate ASP page.
Continuing with other analysis.

OLE32.dll Symbols not found. Unable to proceed with DCOM check.
Continuing other analysis.

# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 011cfee4 77d4fa03 ntdll!ZwRemoveIoCompletion+0xb
01 011cff20 77d4f964 RPCRT4!PerformRpcInitialization+0x107c
02 011cff74 77d43dd7 RPCRT4!PerformRpcInitialization+0xfdd
03 011cffa8 77d4af16 RPCRT4!RpcBindingSetOption+0x982
04 011cffb4 7c57b388 RPCRT4!RpcMgmtSetCancelTimeout+0xe3
05 011cffec 00000000 KERNEL32!lstrcmpiW+0xb7




Thread ID: 11
System Thread ID: a24
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: Possible ASP page. Possible DCOM activity
Executing Page: ASP.dll symbols not found. Unable to locate ASP page.
Continuing with other analysis.

OLE32.dll Symbols not found. Unable to proceed with DCOM check.
Continuing other analysis.

# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 011cfee4 77d4fa03 ntdll!ZwRemoveIoCompletion+0xb
01 011cff20 77d4f964 RPCRT4!PerformRpcInitialization+0x107c
02 011cff74 77d43dd7 RPCRT4!PerformRpcInitialization+0xfdd
03 011cffa8 77d4af16 RPCRT4!RpcBindingSetOption+0x982
04 011cffb4 7c57b388 RPCRT4!RpcMgmtSetCancelTimeout+0xe3
05 011cffec 00000000 KERNEL32!lstrcmpiW+0xb7




Thread ID: 12
System Thread ID: a34
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: Other
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 0145fd70 7c59a10e ntdll!ZwWaitForMultipleObjects+0xb
01 0145ffb4 7c57b388 KERNEL32!WaitForMultipleObjects+0x17
02 0145ffec 00000000 KERNEL32!lstrcmpiW+0xb7




Thread ID: 13
System Thread ID: a38
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: Other
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 0149ff70 7c59a10e ntdll!ZwWaitForMultipleObjects+0xb
01 0149ffb4 7c57b388 KERNEL32!WaitForMultipleObjects+0x17
02 0149ffec 00000000 KERNEL32!lstrcmpiW+0xb7




Thread ID: 14
System Thread ID: a3c
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: Other
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 014dff74 7c59a10e ntdll!ZwWaitForMultipleObjects+0xb
01 014dffb4 7c57b388 KERNEL32!WaitForMultipleObjects+0x17
02 014dffec 00000000 KERNEL32!lstrcmpiW+0xb7




Thread ID: 15
System Thread ID: a40
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Status: Thread is in a WAIT state.
Thread Type: Other
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 0165ff8c 7c57b3db ntdll!NtWaitForSingleObject+0xb
01 0165ffec 00000000 KERNEL32!WaitForSingleObject+0xf




Thread ID: 16
System Thread ID: a44
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: Other
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 0179ff68 7c59a10e ntdll!ZwWaitForMultipleObjects+0xb
01 0179ffb4 7c57b388 KERNEL32!WaitForMultipleObjects+0x17
02 0179ffec 00000000 KERNEL32!lstrcmpiW+0xb7




Thread ID: 17
System Thread ID: a48
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Status: Thread is in a WAIT state.
Thread Type: Other
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 017dff90 7c57b3db ntdll!NtWaitForSingleObject+0xb
01 017dffec 00000000 KERNEL32!WaitForSingleObject+0xf




Thread ID: 18
System Thread ID: a4c
Kernel Time: 0:0:0.15
User Time: 0:0:0.0
*** ERROR: Symbol file could not be found. Defaulted to export symbols
for C:\WINNT\system32\msafd.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols
for C:\WINNT\system32\WS2_32.DLL -
*** ERROR: Symbol file could not be found. Defaulted to export symbols
for C:\WINNT\system32\inetsloc.dll -
Thread Status: Thread is in a WAIT state.
Thread Type: Other
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 0189fd1c 74fd3c59 ntdll!NtWaitForSingleObject+0xb
01 0189fe08 750312f5 msafd!WSPSetSockOpt+0xdaa
02 0189fe6c 6e2b3b6e WS2_32!select+0xcb
03 0189ffb4 7c57b388 inetsloc!TerminateSvcLocator+0xbe8
04 0189ffec 00000000 KERNEL32!lstrcmpiW+0xb7




Thread ID: 19
System Thread ID: 994
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: Possible ASP page. Possible DCOM activity
Executing Page: ASP.dll symbols not found. Unable to locate ASP page.
Continuing with other analysis.

OLE32.dll Symbols not found. Unable to proceed with DCOM check.
Continuing other analysis.

# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 0354ff74 77d4e0c0 ntdll!ZwReplyWaitReceivePortEx+0xb
01 0354ffa8 77d4af16 RPCRT4!UuidCreate+0x13e
02 0354ffb4 7c57b388 RPCRT4!RpcMgmtSetCancelTimeout+0xe3
03 0354ffec 00000000 KERNEL32!lstrcmpiW+0xb7




Thread ID: 20
System Thread ID: 9c8
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Status: Thread is in a WAIT state.
Thread Type: Other
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 0192ff7c 7c57b3db ntdll!NtWaitForSingleObject+0xb
01 741873d4 72705c74 KERNEL32!WaitForSingleObject+0xf
02 6e5c3a44 00000000 0x72705c74




Thread ID: 21
System Thread ID: a54
Kernel Time: 0:0:0.0
User Time: 0:0:0.15
*** ERROR: Symbol file could not be found. Defaulted to export symbols
for C:\WINNT\system32\inetsrv\SMTPSVC.dll -
Thread Type: SMTP Service Worker Thread
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 019aff20 7c59a10e ntdll!ZwWaitForMultipleObjects+0xb
01 019aff9c 6b56dccd KERNEL32!WaitForMultipleObjects+0x17
02 019affb4 7c57b388
SMTPSVC!IIS_SERVICE::GetServiceConfigInfoSize+0xb6af
03 019affec 00000000 KERNEL32!lstrcmpiW+0xb7




Thread ID: 22
System Thread ID: a60
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Status: Thread is in a WAIT state.
Thread Type: HTTP Listener
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 01a8fe38 74fd3c59 ntdll!NtWaitForSingleObject+0xb
01 01a8ff24 750312f5 msafd!WSPSetSockOpt+0xdaa
02 01a8ff88 6d7075bd WS2_32!select+0xcb
03 00c4caac 000006cc ISATQ!SetIISCapTraceFlag+0x1ce5




Thread ID: 23
System Thread ID: a64
Kernel Time: 0:0:0.812
User Time: 0:0:0.828
Thread Type: HTTP Listener
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 01acff7c 6d702957 ntdll!ZwRemoveIoCompletion+0xb
01 7c31c535 68ff6aec ISATQ!CDirMonitor::RemoveEntry+0xeb
02 8b55c08b 00000000 0x68ff6aec




Thread ID: 24
System Thread ID: a68
Kernel Time: 0:0:0.765
User Time: 0:0:0.718
Thread Type: HTTP Listener
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 01b0ff7c 6d702957 ntdll!ZwRemoveIoCompletion+0xb
01 7c31c535 68ff6aec ISATQ!CDirMonitor::RemoveEntry+0xeb
02 8b55c08b 00000000 0x68ff6aec




Thread ID: 25
System Thread ID: a6c
Kernel Time: 0:0:1.390
User Time: 0:0:1.328
Thread Type: HTTP Listener
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 01b4ff7c 6d702957 ntdll!ZwRemoveIoCompletion+0xb
01 7c31c535 68ff6aec ISATQ!CDirMonitor::RemoveEntry+0xeb
02 8b55c08b 00000000 0x68ff6aec




Thread ID: 26
System Thread ID: 6ac
Kernel Time: 0:0:0.203
User Time: 0:0:0.156
Thread Type: HTTP Listener
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 02ecff7c 6d702957 ntdll!ZwRemoveIoCompletion+0xb
01 7c31c535 68ff6aec ISATQ!CDirMonitor::RemoveEntry+0xeb
02 8b55c08b 00000000 0x68ff6aec




Thread ID: 27
System Thread ID: a74
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: Other
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 01bcffb4 7c57b388 ntdll!NtDelayExecution+0xb
01 01bcffec 00000000 KERNEL32!lstrcmpiW+0xb7




Thread ID: 28
System Thread ID: a50
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: Possible ASP page. Possible DCOM activity
Executing Page: ASP.dll symbols not found. Unable to locate ASP page.
Continuing with other analysis.

OLE32.dll Symbols not found. Unable to proceed with DCOM check.
Continuing other analysis.

# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 0358ff74 77d4e0c0 ntdll!ZwReplyWaitReceivePortEx+0xb
01 0358ffa8 77d4af16 RPCRT4!UuidCreate+0x13e
02 0358ffb4 7c57b388 RPCRT4!RpcMgmtSetCancelTimeout+0xe3
03 0358ffec 00000000 KERNEL32!lstrcmpiW+0xb7




Thread ID: 29
System Thread ID: a50
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: Possible ASP page. Possible DCOM activity
Executing Page: ASP.dll symbols not found. Unable to locate ASP page.
Continuing with other analysis.

OLE32.dll Symbols not found. Unable to proceed with DCOM check.
Continuing other analysis.

# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 0358ff74 77d4e0c0 ntdll!ZwReplyWaitReceivePortEx+0xb
01 0358ffa8 77d4af16 RPCRT4!UuidCreate+0x13e
02 0358ffb4 7c57b388 RPCRT4!RpcMgmtSetCancelTimeout+0xe3
03 0358ffec 00000000 KERNEL32!lstrcmpiW+0xb7




Thread ID: 30
System Thread ID: a84
Kernel Time: 0:0:0.640
User Time: 0:0:0.687
Thread Type: HTTP Listener
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 01c8ff7c 6d702957 ntdll!ZwRemoveIoCompletion+0xb
01 7c31c535 68ff6aec ISATQ!CDirMonitor::RemoveEntry+0xeb
02 8b55c08b 00000000 0x68ff6aec




Thread ID: 31
System Thread ID: a88
Kernel Time: 0:0:1.359
User Time: 0:0:1.187
Thread Type: HTTP Listener
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 01d0ff7c 6d702957 ntdll!ZwRemoveIoCompletion+0xb
01 7c31c535 68ff6aec ISATQ!CDirMonitor::RemoveEntry+0xeb
02 8b55c08b 00000000 0x68ff6aec




Thread ID: 32
System Thread ID: a9c
Kernel Time: 0:0:0.31
User Time: 0:0:0.62
Thread Type: Other
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 01d5fc6c 77e4169f ntdll!ZwWaitForMultipleObjects+0xb
01 01d5fcc8 77e41706 USER32!MsgWaitForMultipleObjectsEx+0xcf
02 01d5fce4 769c71e0 USER32!MsgWaitForMultipleObjects+0x1f
03 00c5d65c 00000000 INFOCOMM!IIS_SERVICE::StartServiceOperation+0x209




Thread ID: 33
System Thread ID: aa0
Kernel Time: 0:0:0.15
User Time: 0:0:0.0
Thread Status: Thread is in a WAIT state.
Thread Type: Other
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 01d9ff84 7c57b3db ntdll!NtWaitForSingleObject+0xb
01 77f87ee0 8b000000 KERNEL32!WaitForSingleObject+0xf
02 180d8b64 00000000 0x8b000000




Thread ID: 34
System Thread ID: aa4
Kernel Time: 0:0:0.15
User Time: 0:0:0.15
*** ERROR: Symbol file could not be found. Defaulted to export symbols
for C:\WINNT\system32\inetsrv\w3svc.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols
for C:\WINNT\system32\MSVCRT.dll -
Thread Type: Other
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 01e0fec0 77e4169f ntdll!ZwWaitForMultipleObjects+0xb
01 01e0ff1c 77e41706 USER32!MsgWaitForMultipleObjectsEx+0xcf
02 01e0ff38 65f09ccb USER32!MsgWaitForMultipleObjects+0x1f
03 01e0ff7c 78008454 w3svc!HTTP_HEADER_MAPPER::Initialize+0x431
04 01e0ffb4 7c57b388 MSVCRT!endthread+0xc1
05 01e0ffec 00000000 KERNEL32!lstrcmpiW+0xb7




Thread ID: 35
System Thread ID: aa8
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: Other
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 01e4fef8 77e4169f ntdll!ZwWaitForMultipleObjects+0xb
01 01e4ff54 77e41706 USER32!MsgWaitForMultipleObjectsEx+0xcf
02 01e4ff70 65f09d47 USER32!MsgWaitForMultipleObjects+0x1f
03 01e4ffb4 7c57b388 w3svc!HTTP_HEADER_MAPPER::Initialize+0x4ad
04 01e4ffec 00000000 KERNEL32!lstrcmpiW+0xb7




Thread ID: 36
System Thread ID: 484
Kernel Time: 0:0:0.15
User Time: 0:0:0.0
Thread Type: Other
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 034fffb4 7c57b388 ntdll!ZwRemoveIoCompletion+0xb
01 034fffec 00000000 KERNEL32!lstrcmpiW+0xb7




Thread ID: 37
System Thread ID: a98
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: Other
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 0229ff58 7c59a10e ntdll!ZwWaitForMultipleObjects+0xb
01 0229ffec 00000000 KERNEL32!WaitForMultipleObjects+0x17




Thread ID: 38
System Thread ID: abc
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
*** ERROR: Symbol file could not be found. Defaulted to export symbols
for C:\WINNT\system32\comsvcs.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols
for C:\WINNT\system32\TxfAux.Dll -
Thread Type: Possible ASP page. Possible DCOM activity
Executing Page: ASP.dll symbols not found. Unable to locate ASP page.
Continuing with other analysis.

OLE32.dll Symbols not found. Unable to proceed with DCOM check.
Continuing other analysis.

# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 022dfb94 77d5d675 ntdll!ZwRequestWaitReplyPort+0xb
01 022dfba0 7cef6bee RPCRT4!I_RpcSendReceive+0x24
02 022dfbc0 7cef6ab9 ole32!DllDebugObjectRPCHook+0x12a
03 022dfbd8 7cef3ab6 ole32!WdtpInterfacePointer_UserSize+0x1b7e
04 022dfc18 7cef692d ole32!StgGetIFillLockBytesOnFile+0x1ad3f
05 022dfc88 7ce87f7f ole32!WdtpInterfacePointer_UserSize+0x19f2
06 022dfce0 77d9a063 ole32!UpdateDCOMSettings+0xb410
07 022dfcfc 77d9a011 RPCRT4!NdrProxySendReceive+0x48
08 022dff44 77d99db8 RPCRT4!IUnknown_AddRef_Proxy+0x194
09 022dff60 77d4183f RPCRT4!NdrProxyGetBuffer+0x11b
0a 022dff70 787f6732 RPCRT4!NdrMesTypeAlignSize+0xc5
0b 7886df74 ffffffff comsvcs!RegisterComEvents+0x6aec
0c 00169c40 7886df74 0xffffffff
0d 00000000 00000000 comsvcs!RegisterComEvents+0x7e32e




Thread ID: 39
System Thread ID: ac0
Kernel Time: 0:0:0.62
User Time: 0:0:0.250
Thread Type: Other
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 0236f4a4 77fcb80c ntdll!RtlZeroHeap+0x624
01 0236f550 7ce70fa1 ntdll!RtlFreeHeap+0x142
02 00000000 00000000 ole32!CoCreateFreeThreadedMarshaler+0xba




Thread ID: 40
System Thread ID: 26c
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: WebDav Worker Thread
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 0245ff5c 6b5e9a8c ntdll!ZwRemoveIoCompletion+0xb
01 0245ff8c 6b5e9a44 httpext!BUFFER_CHAIN_ITEM::QueryUsed+0x1079f
02 0245ffb4 7c57b388 httpext!BUFFER_CHAIN_ITEM::QueryUsed+0x10757
03 0245ffec 00000000 KERNEL32!lstrcmpiW+0xb7




Thread ID: 41
System Thread ID: 524
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: WebDav Worker Thread
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 0249ff5c 6b5e9a8c ntdll!ZwRemoveIoCompletion+0xb
01 0249ff8c 6b5e9a44 httpext!BUFFER_CHAIN_ITEM::QueryUsed+0x1079f
02 0249ffb4 7c57b388 httpext!BUFFER_CHAIN_ITEM::QueryUsed+0x10757
03 0249ffec 00000000 KERNEL32!lstrcmpiW+0xb7




Thread ID: 42
System Thread ID: 208
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: WebDav Worker Thread
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may
be wrong.
00 024dff5c 6b5e9a8c ntdll!ZwRemoveIoCompletion+0xb
01 024dff8c 6b5e9a44 httpext!BUFFER_CHAIN_ITEM::QueryUsed+0x1079f
02 024dffb4 7c57b388 httpext!BUFFER_CHAIN_ITEM::QueryUsed+0x10757
03 024dffec 00000000 KERNEL32!lstrcmpiW+0xb7

*****

Dump name is formatted as: PID-Timestamp.dmp

Creating C:\iisstate\output\1776-1140452433.dmp - mini user dump

*****

Closing open log file C:\iisstate\output\IISState-1776.log

Re: IISState Analysis Please by Pat

Pat
Wed Feb 22 12:34:19 CST 2006

You don't have good symbols - so the analysis can't go too deep. The most
likely issue is that you have memory corruption occuring. Based on the
single log (with no symbols) the most likely suspect is the COM+ libraries
(i.e. OLE32.dll). You can re-run IISState in crash mode (-sc) and make sure
that it has access to microsoft.com to grab the symbols; in which case we
may get a different suspect or get some confirmation on this one. Or, you
can contact MS-Support and request the latest COM+ rollup hotfix for Windows
2000.


Pat

"jcm" <orion2k@gmail.com> wrote in message
news:1140543959.982739.28040@o13g2000cwo.googlegroups.com...
> Hello,
>
> Been experiencing sporadic crashes with IIS (Windows 2000 Server Sp4).
> I ran IISState with the SC option and got the following log file after
> the last crash. Any ideas? Something about NTDLL.DLL? Thanks.
>
> -----------------------
>
> Opened log file 'C:\iisstate\output\IISState-1776.log'
>
> ***********************
> Starting new log output
> IISState version 3.3.1
>
> Mon Feb 20 08:20:32 2006
>
> OS = Windows 2000
> Executable: inetinfo.exe
> PID = 1776
>
> Note: Thread times are formatted as HH:MM:SS.ms
>
> ***********************
>
>
> IIS has crashed...
> Beginning Analysis
> DLL (!FunctionName) that failed: ntdll!RtlZeroHeap
>
>
>
>
> Thread ID: 39
> System Thread ID: ac0
> Kernel Time: 0:0:0.62
> User Time: 0:0:0.250
> *** ERROR: Symbol file could not be found. Defaulted to export symbols
> for C:\WINNT\system32\ole32.dll -
> Thread Type: Other
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 0236f4a4 77fcb80c ntdll!RtlZeroHeap+0x624
> 01 0236f550 7ce70fa1 ntdll!RtlFreeHeap+0x142
> 02 00000000 00000000 ole32!CoCreateFreeThreadedMarshaler+0xba
> Closing open log file C:\iisstate\output\IISState-1776.log
> Opened log file 'C:\iisstate\output\IISState-1776.log'
>
> ***********************
> Starting new log output
> IISState version 3.3.1
>
> Mon Feb 20 08:20:32 2006
>
> OS = Windows 2000
> Executable: inetinfo.exe
> PID = 1776
>
> Note: Thread times are formatted as HH:MM:SS.ms
>
> ***********************
>
>
>
>
> Thread ID: 0
> System Thread ID: 984
> Kernel Time: 0:0:0.15
> User Time: 0:0:0.0
> *** ERROR: Symbol file could not be found. Defaulted to export symbols
> for C:\WINNT\system32\ADVAPI32.dll -
> *** ERROR: Module load completed but symbols could not be loaded for
> C:\WINNT\system32\inetsrv\inetinfo.exe
> Thread Type: Other
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 0006f910 7c2dd578 ntdll!ZwReadFile+0xb
> 01 0006f93c 7c2dd61e ADVAPI32!StartServiceW+0x10e
> 02 0006f9b8 7c2d1e18 ADVAPI32!StartServiceW+0x1b4
> 03 0006fbf4 01002884 ADVAPI32!StartServiceCtrlDispatcherA+0x74
> 04 0006fd30 01001e94 inetinfo+0x2884
> 05 77e333da 2474ff50 inetinfo+0x1e94
> 06 0c24448d 00000000 0x2474ff50
>
>
>
>
> Thread ID: 1
> System Thread ID: 6ec
> Kernel Time: 0:0:0.31
> User Time: 0:0:0.62
> *** ERROR: Symbol file could not be found. Defaulted to export symbols
> for C:\WINNT\system32\KERNEL32.dll -
> Thread Status: Thread is in a WAIT state.
> Thread Type: Other
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 005dfd44 7c57b3db ntdll!NtWaitForSingleObject+0xb
> 01 00000001 00000000 KERNEL32!WaitForSingleObject+0xf
>
>
>
>
> Thread ID: 2
> System Thread ID: a04
> Kernel Time: 0:0:7.250
> User Time: 0:0:2.953
> *** ERROR: Symbol file could not be found. Defaulted to export symbols
> for C:\WINNT\system32\USER32.dll -
> *** ERROR: Symbol file could not be found. Defaulted to export symbols
> for C:\WINNT\system32\IisRTL.DLL -
> Thread Type: Other
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 0071feac 77e4169f ntdll!ZwWaitForMultipleObjects+0xb
> 01 0071ff08 77e41706 USER32!MsgWaitForMultipleObjectsEx+0xcf
> 02 0071ff24 6e5a5a7c USER32!MsgWaitForMultipleObjects+0x1f
> 03 00233b40 000003e9
> IisRTL!ALLOC_CACHE_HANDLER::SetLookasideCleanupInterval+0xe4
>
>
>
>
> Thread ID: 3
> System Thread ID: 9fc
> Kernel Time: 0:0:8.62
> User Time: 0:0:2.890
> Thread Type: Other
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 0075feac 77e4169f ntdll!ZwWaitForMultipleObjects+0xb
> 01 0075ff08 77e41706 USER32!MsgWaitForMultipleObjectsEx+0xcf
> 02 0075ff24 6e5a5a7c USER32!MsgWaitForMultipleObjects+0x1f
> 03 00233bf0 000003ea
> IisRTL!ALLOC_CACHE_HANDLER::SetLookasideCleanupInterval+0xe4
>
>
>
>
> Thread ID: 4
> System Thread ID: 520
> Kernel Time: 0:0:0.46
> User Time: 0:0:0.218
> *** ERROR: Symbol file could not be found. Defaulted to export symbols
> for C:\WINNT\system32\RPCRT4.dll -
> Thread Type: Possible ASP page. Possible DCOM activity
> Executing Page: ASP.dll symbols not found. Unable to locate ASP page.
> Continuing with other analysis.
>
> OLE32.dll Symbols not found. Unable to proceed with DCOM check.
> Continuing other analysis.
>
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 00baff74 77d4e0c0 ntdll!ZwReplyWaitReceivePortEx+0xb
> 01 00baffa8 77d4af16 RPCRT4!UuidCreate+0x13e
> 02 00baffb4 7c57b388 RPCRT4!RpcMgmtSetCancelTimeout+0xe3
> 03 00baffec 00000000 KERNEL32!lstrcmpiW+0xb7
>
>
>
>
> Thread ID: 5
> System Thread ID: b14
> Kernel Time: 0:0:0.0
> User Time: 0:0:0.0
> *** ERROR: Symbol file could not be found. Defaulted to export symbols
> for C:\WINNT\system32\inetsrv\httpext.dll -
> Thread Type: WebDav Worker Thread
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 0241ff5c 6b5e9a8c ntdll!ZwRemoveIoCompletion+0xb
> 01 0241ff8c 6b5e9a44 httpext!BUFFER_CHAIN_ITEM::QueryUsed+0x1079f
> 02 0241ffb4 7c57b388 httpext!BUFFER_CHAIN_ITEM::QueryUsed+0x10757
> 03 0241ffec 00000000 KERNEL32!lstrcmpiW+0xb7
>
>
>
>
> Thread ID: 6
> System Thread ID: 9f0
> Kernel Time: 0:0:0.78
> User Time: 0:0:0.109
> *** ERROR: Symbol file could not be found. Defaulted to export symbols
> for C:\WINNT\system32\inetsrv\INFOCOMM.dll -
> Thread Type: Other
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 00e3fc6c 77e4169f ntdll!ZwWaitForMultipleObjects+0xb
> 01 00e3fcc8 77e41706 USER32!MsgWaitForMultipleObjectsEx+0xcf
> 02 00e3fce4 769c71e0 USER32!MsgWaitForMultipleObjects+0x1f
> 03 00c43c84 00000000 INFOCOMM!IIS_SERVICE::StartServiceOperation+0x209
>
>
>
>
> Thread ID: 7
> System Thread ID: 9f8
> Kernel Time: 0:0:0.0
> User Time: 0:0:0.0
> *** ERROR: Symbol file could not be found. Defaulted to export symbols
> for C:\WINNT\system32\inetsrv\ISATQ.DLL -
> Thread Type: HTTP Listener
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 00fbff88 6d7029ef ntdll!ZwRemoveIoCompletion+0xb
> 01 00fbffb4 7c57b388 ISATQ!CDirMonitor::RemoveEntry+0x183
> 02 00fbffec 00000000 KERNEL32!lstrcmpiW+0xb7
>
>
>
>
> Thread ID: 8
> System Thread ID: a18
> Kernel Time: 0:0:0.406
> User Time: 0:0:0.187
> Thread Type: HTTP Listener
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 00ffff7c 6d702957 ntdll!ZwRemoveIoCompletion+0xb
> 01 7c31c535 68ff6aec ISATQ!CDirMonitor::RemoveEntry+0xeb
> 02 8b55c08b 00000000 0x68ff6aec
>
>
>
>
> Thread ID: 9
> System Thread ID: a1c
> Kernel Time: 0:0:0.156
> User Time: 0:0:0.31
> Thread Type: HTTP Listener
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 0104ff7c 6d702957 ntdll!ZwRemoveIoCompletion+0xb
> 01 7c31c535 68ff6aec ISATQ!CDirMonitor::RemoveEntry+0xeb
> 02 8b55c08b 00000000 0x68ff6aec
>
>
>
>
> Thread ID: 10
> System Thread ID: a24
> Kernel Time: 0:0:0.0
> User Time: 0:0:0.0
> Thread Type: Possible ASP page. Possible DCOM activity
> Executing Page: ASP.dll symbols not found. Unable to locate ASP page.
> Continuing with other analysis.
>
> OLE32.dll Symbols not found. Unable to proceed with DCOM check.
> Continuing other analysis.
>
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 011cfee4 77d4fa03 ntdll!ZwRemoveIoCompletion+0xb
> 01 011cff20 77d4f964 RPCRT4!PerformRpcInitialization+0x107c
> 02 011cff74 77d43dd7 RPCRT4!PerformRpcInitialization+0xfdd
> 03 011cffa8 77d4af16 RPCRT4!RpcBindingSetOption+0x982
> 04 011cffb4 7c57b388 RPCRT4!RpcMgmtSetCancelTimeout+0xe3
> 05 011cffec 00000000 KERNEL32!lstrcmpiW+0xb7
>
>
>
>
> Thread ID: 11
> System Thread ID: a24
> Kernel Time: 0:0:0.0
> User Time: 0:0:0.0
> Thread Type: Possible ASP page. Possible DCOM activity
> Executing Page: ASP.dll symbols not found. Unable to locate ASP page.
> Continuing with other analysis.
>
> OLE32.dll Symbols not found. Unable to proceed with DCOM check.
> Continuing other analysis.
>
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 011cfee4 77d4fa03 ntdll!ZwRemoveIoCompletion+0xb
> 01 011cff20 77d4f964 RPCRT4!PerformRpcInitialization+0x107c
> 02 011cff74 77d43dd7 RPCRT4!PerformRpcInitialization+0xfdd
> 03 011cffa8 77d4af16 RPCRT4!RpcBindingSetOption+0x982
> 04 011cffb4 7c57b388 RPCRT4!RpcMgmtSetCancelTimeout+0xe3
> 05 011cffec 00000000 KERNEL32!lstrcmpiW+0xb7
>
>
>
>
> Thread ID: 12
> System Thread ID: a34
> Kernel Time: 0:0:0.0
> User Time: 0:0:0.0
> Thread Type: Other
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 0145fd70 7c59a10e ntdll!ZwWaitForMultipleObjects+0xb
> 01 0145ffb4 7c57b388 KERNEL32!WaitForMultipleObjects+0x17
> 02 0145ffec 00000000 KERNEL32!lstrcmpiW+0xb7
>
>
>
>
> Thread ID: 13
> System Thread ID: a38
> Kernel Time: 0:0:0.0
> User Time: 0:0:0.0
> Thread Type: Other
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 0149ff70 7c59a10e ntdll!ZwWaitForMultipleObjects+0xb
> 01 0149ffb4 7c57b388 KERNEL32!WaitForMultipleObjects+0x17
> 02 0149ffec 00000000 KERNEL32!lstrcmpiW+0xb7
>
>
>
>
> Thread ID: 14
> System Thread ID: a3c
> Kernel Time: 0:0:0.0
> User Time: 0:0:0.0
> Thread Type: Other
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 014dff74 7c59a10e ntdll!ZwWaitForMultipleObjects+0xb
> 01 014dffb4 7c57b388 KERNEL32!WaitForMultipleObjects+0x17
> 02 014dffec 00000000 KERNEL32!lstrcmpiW+0xb7
>
>
>
>
> Thread ID: 15
> System Thread ID: a40
> Kernel Time: 0:0:0.0
> User Time: 0:0:0.0
> Thread Status: Thread is in a WAIT state.
> Thread Type: Other
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 0165ff8c 7c57b3db ntdll!NtWaitForSingleObject+0xb
> 01 0165ffec 00000000 KERNEL32!WaitForSingleObject+0xf
>
>
>
>
> Thread ID: 16
> System Thread ID: a44
> Kernel Time: 0:0:0.0
> User Time: 0:0:0.0
> Thread Type: Other
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 0179ff68 7c59a10e ntdll!ZwWaitForMultipleObjects+0xb
> 01 0179ffb4 7c57b388 KERNEL32!WaitForMultipleObjects+0x17
> 02 0179ffec 00000000 KERNEL32!lstrcmpiW+0xb7
>
>
>
>
> Thread ID: 17
> System Thread ID: a48
> Kernel Time: 0:0:0.0
> User Time: 0:0:0.0
> Thread Status: Thread is in a WAIT state.
> Thread Type: Other
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 017dff90 7c57b3db ntdll!NtWaitForSingleObject+0xb
> 01 017dffec 00000000 KERNEL32!WaitForSingleObject+0xf
>
>
>
>
> Thread ID: 18
> System Thread ID: a4c
> Kernel Time: 0:0:0.15
> User Time: 0:0:0.0
> *** ERROR: Symbol file could not be found. Defaulted to export symbols
> for C:\WINNT\system32\msafd.dll -
> *** ERROR: Symbol file could not be found. Defaulted to export symbols
> for C:\WINNT\system32\WS2_32.DLL -
> *** ERROR: Symbol file could not be found. Defaulted to export symbols
> for C:\WINNT\system32\inetsloc.dll -
> Thread Status: Thread is in a WAIT state.
> Thread Type: Other
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 0189fd1c 74fd3c59 ntdll!NtWaitForSingleObject+0xb
> 01 0189fe08 750312f5 msafd!WSPSetSockOpt+0xdaa
> 02 0189fe6c 6e2b3b6e WS2_32!select+0xcb
> 03 0189ffb4 7c57b388 inetsloc!TerminateSvcLocator+0xbe8
> 04 0189ffec 00000000 KERNEL32!lstrcmpiW+0xb7
>
>
>
>
> Thread ID: 19
> System Thread ID: 994
> Kernel Time: 0:0:0.0
> User Time: 0:0:0.0
> Thread Type: Possible ASP page. Possible DCOM activity
> Executing Page: ASP.dll symbols not found. Unable to locate ASP page.
> Continuing with other analysis.
>
> OLE32.dll Symbols not found. Unable to proceed with DCOM check.
> Continuing other analysis.
>
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 0354ff74 77d4e0c0 ntdll!ZwReplyWaitReceivePortEx+0xb
> 01 0354ffa8 77d4af16 RPCRT4!UuidCreate+0x13e
> 02 0354ffb4 7c57b388 RPCRT4!RpcMgmtSetCancelTimeout+0xe3
> 03 0354ffec 00000000 KERNEL32!lstrcmpiW+0xb7
>
>
>
>
> Thread ID: 20
> System Thread ID: 9c8
> Kernel Time: 0:0:0.0
> User Time: 0:0:0.0
> Thread Status: Thread is in a WAIT state.
> Thread Type: Other
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 0192ff7c 7c57b3db ntdll!NtWaitForSingleObject+0xb
> 01 741873d4 72705c74 KERNEL32!WaitForSingleObject+0xf
> 02 6e5c3a44 00000000 0x72705c74
>
>
>
>
> Thread ID: 21
> System Thread ID: a54
> Kernel Time: 0:0:0.0
> User Time: 0:0:0.15
> *** ERROR: Symbol file could not be found. Defaulted to export symbols
> for C:\WINNT\system32\inetsrv\SMTPSVC.dll -
> Thread Type: SMTP Service Worker Thread
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 019aff20 7c59a10e ntdll!ZwWaitForMultipleObjects+0xb
> 01 019aff9c 6b56dccd KERNEL32!WaitForMultipleObjects+0x17
> 02 019affb4 7c57b388
> SMTPSVC!IIS_SERVICE::GetServiceConfigInfoSize+0xb6af
> 03 019affec 00000000 KERNEL32!lstrcmpiW+0xb7
>
>
>
>
> Thread ID: 22
> System Thread ID: a60
> Kernel Time: 0:0:0.0
> User Time: 0:0:0.0
> Thread Status: Thread is in a WAIT state.
> Thread Type: HTTP Listener
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 01a8fe38 74fd3c59 ntdll!NtWaitForSingleObject+0xb
> 01 01a8ff24 750312f5 msafd!WSPSetSockOpt+0xdaa
> 02 01a8ff88 6d7075bd WS2_32!select+0xcb
> 03 00c4caac 000006cc ISATQ!SetIISCapTraceFlag+0x1ce5
>
>
>
>
> Thread ID: 23
> System Thread ID: a64
> Kernel Time: 0:0:0.812
> User Time: 0:0:0.828
> Thread Type: HTTP Listener
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 01acff7c 6d702957 ntdll!ZwRemoveIoCompletion+0xb
> 01 7c31c535 68ff6aec ISATQ!CDirMonitor::RemoveEntry+0xeb
> 02 8b55c08b 00000000 0x68ff6aec
>
>
>
>
> Thread ID: 24
> System Thread ID: a68
> Kernel Time: 0:0:0.765
> User Time: 0:0:0.718
> Thread Type: HTTP Listener
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 01b0ff7c 6d702957 ntdll!ZwRemoveIoCompletion+0xb
> 01 7c31c535 68ff6aec ISATQ!CDirMonitor::RemoveEntry+0xeb
> 02 8b55c08b 00000000 0x68ff6aec
>
>
>
>
> Thread ID: 25
> System Thread ID: a6c
> Kernel Time: 0:0:1.390
> User Time: 0:0:1.328
> Thread Type: HTTP Listener
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 01b4ff7c 6d702957 ntdll!ZwRemoveIoCompletion+0xb
> 01 7c31c535 68ff6aec ISATQ!CDirMonitor::RemoveEntry+0xeb
> 02 8b55c08b 00000000 0x68ff6aec
>
>
>
>
> Thread ID: 26
> System Thread ID: 6ac
> Kernel Time: 0:0:0.203
> User Time: 0:0:0.156
> Thread Type: HTTP Listener
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 02ecff7c 6d702957 ntdll!ZwRemoveIoCompletion+0xb
> 01 7c31c535 68ff6aec ISATQ!CDirMonitor::RemoveEntry+0xeb
> 02 8b55c08b 00000000 0x68ff6aec
>
>
>
>
> Thread ID: 27
> System Thread ID: a74
> Kernel Time: 0:0:0.0
> User Time: 0:0:0.0
> Thread Type: Other
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 01bcffb4 7c57b388 ntdll!NtDelayExecution+0xb
> 01 01bcffec 00000000 KERNEL32!lstrcmpiW+0xb7
>
>
>
>
> Thread ID: 28
> System Thread ID: a50
> Kernel Time: 0:0:0.0
> User Time: 0:0:0.0
> Thread Type: Possible ASP page. Possible DCOM activity
> Executing Page: ASP.dll symbols not found. Unable to locate ASP page.
> Continuing with other analysis.
>
> OLE32.dll Symbols not found. Unable to proceed with DCOM check.
> Continuing other analysis.
>
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 0358ff74 77d4e0c0 ntdll!ZwReplyWaitReceivePortEx+0xb
> 01 0358ffa8 77d4af16 RPCRT4!UuidCreate+0x13e
> 02 0358ffb4 7c57b388 RPCRT4!RpcMgmtSetCancelTimeout+0xe3
> 03 0358ffec 00000000 KERNEL32!lstrcmpiW+0xb7
>
>
>
>
> Thread ID: 29
> System Thread ID: a50
> Kernel Time: 0:0:0.0
> User Time: 0:0:0.0
> Thread Type: Possible ASP page. Possible DCOM activity
> Executing Page: ASP.dll symbols not found. Unable to locate ASP page.
> Continuing with other analysis.
>
> OLE32.dll Symbols not found. Unable to proceed with DCOM check.
> Continuing other analysis.
>
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 0358ff74 77d4e0c0 ntdll!ZwReplyWaitReceivePortEx+0xb
> 01 0358ffa8 77d4af16 RPCRT4!UuidCreate+0x13e
> 02 0358ffb4 7c57b388 RPCRT4!RpcMgmtSetCancelTimeout+0xe3
> 03 0358ffec 00000000 KERNEL32!lstrcmpiW+0xb7
>
>
>
>
> Thread ID: 30
> System Thread ID: a84
> Kernel Time: 0:0:0.640
> User Time: 0:0:0.687
> Thread Type: HTTP Listener
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 01c8ff7c 6d702957 ntdll!ZwRemoveIoCompletion+0xb
> 01 7c31c535 68ff6aec ISATQ!CDirMonitor::RemoveEntry+0xeb
> 02 8b55c08b 00000000 0x68ff6aec
>
>
>
>
> Thread ID: 31
> System Thread ID: a88
> Kernel Time: 0:0:1.359
> User Time: 0:0:1.187
> Thread Type: HTTP Listener
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 01d0ff7c 6d702957 ntdll!ZwRemoveIoCompletion+0xb
> 01 7c31c535 68ff6aec ISATQ!CDirMonitor::RemoveEntry+0xeb
> 02 8b55c08b 00000000 0x68ff6aec
>
>
>
>
> Thread ID: 32
> System Thread ID: a9c
> Kernel Time: 0:0:0.31
> User Time: 0:0:0.62
> Thread Type: Other
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 01d5fc6c 77e4169f ntdll!ZwWaitForMultipleObjects+0xb
> 01 01d5fcc8 77e41706 USER32!MsgWaitForMultipleObjectsEx+0xcf
> 02 01d5fce4 769c71e0 USER32!MsgWaitForMultipleObjects+0x1f
> 03 00c5d65c 00000000 INFOCOMM!IIS_SERVICE::StartServiceOperation+0x209
>
>
>
>
> Thread ID: 33
> System Thread ID: aa0
> Kernel Time: 0:0:0.15
> User Time: 0:0:0.0
> Thread Status: Thread is in a WAIT state.
> Thread Type: Other
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 01d9ff84 7c57b3db ntdll!NtWaitForSingleObject+0xb
> 01 77f87ee0 8b000000 KERNEL32!WaitForSingleObject+0xf
> 02 180d8b64 00000000 0x8b000000
>
>
>
>
> Thread ID: 34
> System Thread ID: aa4
> Kernel Time: 0:0:0.15
> User Time: 0:0:0.15
> *** ERROR: Symbol file could not be found. Defaulted to export symbols
> for C:\WINNT\system32\inetsrv\w3svc.dll -
> *** ERROR: Symbol file could not be found. Defaulted to export symbols
> for C:\WINNT\system32\MSVCRT.dll -
> Thread Type: Other
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 01e0fec0 77e4169f ntdll!ZwWaitForMultipleObjects+0xb
> 01 01e0ff1c 77e41706 USER32!MsgWaitForMultipleObjectsEx+0xcf
> 02 01e0ff38 65f09ccb USER32!MsgWaitForMultipleObjects+0x1f
> 03 01e0ff7c 78008454 w3svc!HTTP_HEADER_MAPPER::Initialize+0x431
> 04 01e0ffb4 7c57b388 MSVCRT!endthread+0xc1
> 05 01e0ffec 00000000 KERNEL32!lstrcmpiW+0xb7
>
>
>
>
> Thread ID: 35
> System Thread ID: aa8
> Kernel Time: 0:0:0.0
> User Time: 0:0:0.0
> Thread Type: Other
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 01e4fef8 77e4169f ntdll!ZwWaitForMultipleObjects+0xb
> 01 01e4ff54 77e41706 USER32!MsgWaitForMultipleObjectsEx+0xcf
> 02 01e4ff70 65f09d47 USER32!MsgWaitForMultipleObjects+0x1f
> 03 01e4ffb4 7c57b388 w3svc!HTTP_HEADER_MAPPER::Initialize+0x4ad
> 04 01e4ffec 00000000 KERNEL32!lstrcmpiW+0xb7
>
>
>
>
> Thread ID: 36
> System Thread ID: 484
> Kernel Time: 0:0:0.15
> User Time: 0:0:0.0
> Thread Type: Other
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 034fffb4 7c57b388 ntdll!ZwRemoveIoCompletion+0xb
> 01 034fffec 00000000 KERNEL32!lstrcmpiW+0xb7
>
>
>
>
> Thread ID: 37
> System Thread ID: a98
> Kernel Time: 0:0:0.0
> User Time: 0:0:0.0
> Thread Type: Other
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 0229ff58 7c59a10e ntdll!ZwWaitForMultipleObjects+0xb
> 01 0229ffec 00000000 KERNEL32!WaitForMultipleObjects+0x17
>
>
>
>
> Thread ID: 38
> System Thread ID: abc
> Kernel Time: 0:0:0.0
> User Time: 0:0:0.0
> *** ERROR: Symbol file could not be found. Defaulted to export symbols
> for C:\WINNT\system32\comsvcs.dll -
> *** ERROR: Symbol file could not be found. Defaulted to export symbols
> for C:\WINNT\system32\TxfAux.Dll -
> Thread Type: Possible ASP page. Possible DCOM activity
> Executing Page: ASP.dll symbols not found. Unable to locate ASP page.
> Continuing with other analysis.
>
> OLE32.dll Symbols not found. Unable to proceed with DCOM check.
> Continuing other analysis.
>
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 022dfb94 77d5d675 ntdll!ZwRequestWaitReplyPort+0xb
> 01 022dfba0 7cef6bee RPCRT4!I_RpcSendReceive+0x24
> 02 022dfbc0 7cef6ab9 ole32!DllDebugObjectRPCHook+0x12a
> 03 022dfbd8 7cef3ab6 ole32!WdtpInterfacePointer_UserSize+0x1b7e
> 04 022dfc18 7cef692d ole32!StgGetIFillLockBytesOnFile+0x1ad3f
> 05 022dfc88 7ce87f7f ole32!WdtpInterfacePointer_UserSize+0x19f2
> 06 022dfce0 77d9a063 ole32!UpdateDCOMSettings+0xb410
> 07 022dfcfc 77d9a011 RPCRT4!NdrProxySendReceive+0x48
> 08 022dff44 77d99db8 RPCRT4!IUnknown_AddRef_Proxy+0x194
> 09 022dff60 77d4183f RPCRT4!NdrProxyGetBuffer+0x11b
> 0a 022dff70 787f6732 RPCRT4!NdrMesTypeAlignSize+0xc5
> 0b 7886df74 ffffffff comsvcs!RegisterComEvents+0x6aec
> 0c 00169c40 7886df74 0xffffffff
> 0d 00000000 00000000 comsvcs!RegisterComEvents+0x7e32e
>
>
>
>
> Thread ID: 39
> System Thread ID: ac0
> Kernel Time: 0:0:0.62
> User Time: 0:0:0.250
> Thread Type: Other
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 0236f4a4 77fcb80c ntdll!RtlZeroHeap+0x624
> 01 0236f550 7ce70fa1 ntdll!RtlFreeHeap+0x142
> 02 00000000 00000000 ole32!CoCreateFreeThreadedMarshaler+0xba
>
>
>
>
> Thread ID: 40
> System Thread ID: 26c
> Kernel Time: 0:0:0.0
> User Time: 0:0:0.0
> Thread Type: WebDav Worker Thread
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 0245ff5c 6b5e9a8c ntdll!ZwRemoveIoCompletion+0xb
> 01 0245ff8c 6b5e9a44 httpext!BUFFER_CHAIN_ITEM::QueryUsed+0x1079f
> 02 0245ffb4 7c57b388 httpext!BUFFER_CHAIN_ITEM::QueryUsed+0x10757
> 03 0245ffec 00000000 KERNEL32!lstrcmpiW+0xb7
>
>
>
>
> Thread ID: 41
> System Thread ID: 524
> Kernel Time: 0:0:0.0
> User Time: 0:0:0.0
> Thread Type: WebDav Worker Thread
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 0249ff5c 6b5e9a8c ntdll!ZwRemoveIoCompletion+0xb
> 01 0249ff8c 6b5e9a44 httpext!BUFFER_CHAIN_ITEM::QueryUsed+0x1079f
> 02 0249ffb4 7c57b388 httpext!BUFFER_CHAIN_ITEM::QueryUsed+0x10757
> 03 0249ffec 00000000 KERNEL32!lstrcmpiW+0xb7
>
>
>
>
> Thread ID: 42
> System Thread ID: 208
> Kernel Time: 0:0:0.0
> User Time: 0:0:0.0
> Thread Type: WebDav Worker Thread
> # ChildEBP RetAddr
> WARNING: Stack unwind information not available. Following frames may
> be wrong.
> 00 024dff5c 6b5e9a8c ntdll!ZwRemoveIoCompletion+0xb
> 01 024dff8c 6b5e9a44 httpext!BUFFER_CHAIN_ITEM::QueryUsed+0x1079f
> 02 024dffb4 7c57b388 httpext!BUFFER_CHAIN_ITEM::QueryUsed+0x10757
> 03 024dffec 00000000 KERNEL32!lstrcmpiW+0xb7
>
> *****
>
> Dump name is formatted as: PID-Timestamp.dmp
>
> Creating C:\iisstate\output\1776-1140452433.dmp - mini user dump
>
> *****
>
> Closing open log file C:\iisstate\output\IISState-1776.log
>