Event viewer error

"The server was unable to read the file
C:\WINNT\help\iisHelp\common\404b.htm. The file does not exist.
For additional information specific to this message please visit the
Microsoft Online Support site located at:
http://www.microsoft.com/contentredirect.asp. "

Right - I've disabled this directory for security purposes, but why is the
server trying to read the file? and which process is attempting to access
it? And more to the point, how can I get it to stop trying to read it so it
doesn't warn me about it?!

Landi
Wed Jul 13 08:33:39 CDT 2005

I don't understand what the security reason is for disabling this directory.
Anyway, you are getting this error because you or someone is trying to get
to your web server. If they request a page that is not available on the
server then IIS will throw this 404b error. HTTP Error 404 - File or
directory not found.
If you don't want these entries in your log file then turn off your IIS (if
you are not using it).

--
info@donotspam dowhileloop.com
http://www.dowhileloop.com -- Web Development
http://publicjoe.dowhileloop.com -- C# & VB.NET Tutorials

<nospam@nospam.com> wrote in message
news:db2ral$92q$1@nwrdmz02.dmz.ncs.ea.ibs-infra.bt.com...
> "The server was unable to read the file
> C:\WINNT\help\iisHelp\common\404b.htm. The file does not exist.
> For additional information specific to this message please visit the
> Microsoft Online Support site located at:
> http://www.microsoft.com/contentredirect.asp. "
>
> Right - I've disabled this directory for security purposes, but why is the
> server trying to read the file? and which process is attempting to access
> it? And more to the point, how can I get it to stop trying to read it so
it
> doesn't warn me about it?!
>
>

nospam
Wed Jul 13 09:24:52 CDT 2005

"Landi" <info@donotspam dowhileloop.com> wrote in message
news:OxGl$96hFHA.1044@tk2msftngp13.phx.gbl...
>I don't understand what the security reason is for disabling this
>directory.

This is a weird newsgroup. I posted this hours ago - still can't see my
original message, yet you have replied to it! Odd.

Just about everywhere I have read concerning IIS security tells you to lock
down access to default directories such as the \WINNT\help\iisHelp\ folder,
which is what I've done. Probably something to do with the scripts in it.

> Anyway, you are getting this error because you or someone is trying to get
> to your web server. If they request a page that is not available on the
> server then IIS will throw this 404b error. HTTP Error 404 - File or
> directory not found.

Nope - HTTP 404 File not found - what this 404b is and how it gets
displayed, I've yet to find out, all I know is that to stop the entry in the
log file from appearing, I've put the folder back with only this one file in
it. Its a blank file called 404b.htm and when I type in a page that can't be
found in the browser, the normal page 404 comes up. So, if its not related
to the file not found page why does the OS complain about it so much!

> If you don't want these entries in your log file then turn off your IIS
> (if
> you are not using it)

! Of course we're using it!

Landi
Wed Jul 13 09:56:25 CDT 2005

I said 404b because that's what the log entry says. I would check your IIS
log files and see if IIS is throwing any 404 errors. This will help you
troubleshoot and find out what pages are throwing this error.
Check them and make sure that the file and the actual directory that they
point to actually exist.
--
info@donotspam dowhileloop.com
http://www.dowhileloop.com -- Web Development
http://publicjoe.dowhileloop.com -- C# & VB.NET Tutorials

<nospam@nospam.com> wrote in message
news:db387k$b1o$1@nwrdmz01.dmz.ncs.ea.ibs-infra.bt.com...
> "Landi" <info@donotspam dowhileloop.com> wrote in message
> news:OxGl$96hFHA.1044@tk2msftngp13.phx.gbl...
> >I don't understand what the security reason is for disabling this
> >directory.
>
> This is a weird newsgroup. I posted this hours ago - still can't see my
> original message, yet you have replied to it! Odd.
>
> Just about everywhere I have read concerning IIS security tells you to
lock
> down access to default directories such as the \WINNT\help\iisHelp\
folder,
> which is what I've done. Probably something to do with the scripts in it.
>
> > Anyway, you are getting this error because you or someone is trying to
get
> > to your web server. If they request a page that is not available on the
> > server then IIS will throw this 404b error. HTTP Error 404 - File or
> > directory not found.
>
> Nope - HTTP 404 File not found - what this 404b is and how it gets
> displayed, I've yet to find out, all I know is that to stop the entry in
the
> log file from appearing, I've put the folder back with only this one file
in
> it. Its a blank file called 404b.htm and when I type in a page that can't
be
> found in the browser, the normal page 404 comes up. So, if its not related
> to the file not found page why does the OS complain about it so much!
>
> > If you don't want these entries in your log file then turn off your IIS
> > (if
> > you are not using it)
>
> ! Of course we're using it!
>
>

v-wzhang
Tue Jul 19 06:24:57 CDT 2005

If IIS help document isn't installed during installation, this error
may occur. You have to reinstall whole IIS service to resolve it or
copy the error pages from another box.

Thanks.

Best regards,

WenJun Zhang
Microsoft Online Partner Support

This posting is provided "AS IS" with no warranties, and confers no
rights.