Hi,
Our asp.net web site is experiencing multiple "service unavailable"
error every day. I have installed the DebugDiag try to capture the dump
file. However, I was not able to generate the dump every time the crash
happened.
I'm using Windows 2003 Server SP1. I connect to the server using remote
desktop. I started the iis diagnostic tool using windows scheduler with
administrator identity. The "use service mode to overcome terminal
server limitation" flag was checked.
What am I missing here?
Any comment is appreciated.
Thanks,
Michael
Here is the system even log and the log file generated by iis
diagnostics tool:
Event Type: Warning
Event Source: W3SVC
Event Category: None
Event ID: 1009
Date: 3/14/2006
Time: 11:09:38 AM
User: N/A
Computer: PRODUCTION-01
Description:
A process serving application pool 'DefaultAppPool' terminated
unexpectedly. The process id was '1920'. The process exit code was
'0x800703e9'.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Event Type: Warning
Event Source: W3SVC
Event Category: None
Event ID: 1011
Date: 3/14/2006
Time: 11:09:35 AM
User: N/A
Computer: PRODUCTION-01
Description:
A process serving application pool 'DefaultAppPool' suffered a fatal
communication error with the World Wide Web Publishing Service. The
process id was '1800'. The data field contains the error number.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 6d 00 07 80 m..=80
w3wp__PID__1920__Date__03_14_2006__Time_11_09_37AM__139__Log.txt
Loading control script C:\Program Files\IIS
Resources\DebugDiag\Scripts\CrashRule_WebAppPool_DefaultAppPool.vbs
DumpPath set to E:\iGen\IIS Diagnostics Toolkit\log\Crash rule for IIS
6 web application pool - DefaultAppPool
[3/14/2006 11:09:37 AM] Process created. BaseModule -
c:\windows\system32\inetsrv\w3wp.exe BaseThread System ID - 3728
[3/14/2006 11:09:37 AM] Thread created. New thread system id - 3204
[3/14/2006 11:09:37 AM] Thread created. New thread system id - 1940
[3/14/2006 11:09:37 AM] Thread created. New thread system id - 3876
[3/14/2006 11:09:37 AM] Thread created. New thread system id - 2556
[3/14/2006 11:09:37 AM] Thread created. New thread system id - 1644
[3/14/2006 11:09:37 AM] Thread created. New thread system id - 3168
[3/14/2006 11:09:37 AM] Thread created. New thread system id - 804
[3/14/2006 11:09:37 AM] Thread created. New thread system id - 3300
[3/14/2006 11:09:37 AM] Thread created. New thread system id - 1948
[3/14/2006 11:09:37 AM] Thread created. New thread system id - 3764
[3/14/2006 11:09:37 AM] Thread created. New thread system id - 3020
[3/14/2006 11:09:37 AM] Thread created. New thread system id - 1860
[3/14/2006 11:09:37 AM] Thread created. New thread system id - 3508
[3/14/2006 11:09:37 AM] Thread created. New thread system id - 1600
[3/14/2006 11:09:37 AM] Thread created. New thread system id - 956
[3/14/2006 11:09:37 AM] Thread created. New thread system id - 4044
[3/14/2006 11:09:37 AM] Thread created. New thread system id - 2504
[3/14/2006 11:09:37 AM] Thread created. New thread system id - 3252
[3/14/2006 11:09:37 AM] Thread created. New thread system id - 912
[3/14/2006 11:09:37 AM] Thread created. New thread system id - 2808
[3/14/2006 11:09:37 AM] Thread created. New thread system id - 3100
[3/14/2006 11:09:37 AM] Thread created. New thread system id - 3572
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\ntdll.dll loaded at
0x7c800000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\kernel32.dll loaded at
0x77e40000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\msvcrt.dll loaded at
0x77ba0000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\ADVAPI32.dll loaded at
0x77f50000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\RPCRT4.dll loaded at
0x77c50000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\USER32.dll loaded at
0x77380000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\GDI32.dll loaded at
0x77c00000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\ole32.dll loaded at
0x77670000
[3/14/2006 11:09:37 AM] c:\windows\system32\inetsrv\IISUTIL.dll loaded
at 0x64700000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\CRYPT32.dll loaded at
0x761b0000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\MSASN1.dll loaded at
0x76190000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\xpsp2res.dll loaded at
0x10000000
[3/14/2006 11:09:37 AM] c:\windows\system32\inetsrv\w3core.dll loaded
at 0x5a390000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\IISMAP.dll loaded at
0x5a420000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\IisRTL.DLL loaded at
0x647b0000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\WS2_32.dll loaded at
0x71c00000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\WS2HELP.dll loaded at
0x71bf0000
[3/14/2006 11:09:37 AM] c:\windows\system32\inetsrv\LONSINT.dll loaded
at 0x62da0000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\Secur32.dll loaded at
0x76f50000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\NETAPI32.dll loaded at
0x71c40000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\OLEAUT32.dll loaded at
0x77d00000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\strmfilt.dll loaded at
0x5b640000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\HTTPAPI.dll loaded at
0x67150000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\SHLWAPI.dll loaded at
0x77da0000
[3/14/2006 11:09:37 AM] c:\windows\system32\inetsrv\W3CACHE.dll loaded
at 0x5a400000
[3/14/2006 11:09:37 AM] c:\windows\system32\inetsrv\W3TP.dll loaded at
0x5a300000
[3/14/2006 11:09:37 AM] c:\windows\system32\inetsrv\W3COMLOG.dll loaded
at 0x5a3f0000
[3/14/2006 11:09:37 AM] c:\windows\system32\inetsrv\w3dt.dll loaded at
0x5a360000
[3/14/2006 11:09:37 AM] c:\windows\system32\inetsrv\wamreg.DLL loaded
at 0x60ba0000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\WSOCK32.dll loaded at
0x71bb0000
[3/14/2006 11:09:37 AM] c:\windows\system32\inetsrv\iisres.dll loaded
at 0x6d0f0000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\CLBCatQ.DLL loaded at
0x777b0000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\COMRes.dll loaded at
0x77010000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\VERSION.dll loaded at
0x77b90000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\ADMWPROX.DLL loaded at
0x608f0000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\rsaenh.dll loaded at
0x68000000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\PSAPI.DLL loaded at
0x76b70000
[3/14/2006 11:09:37 AM]
C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_filter.dll loaded
at 0x79e50000
[3/14/2006 11:09:37 AM]
C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\MSVCR71.dll loaded at
0x7c340000
[3/14/2006 11:09:37 AM] c:\windows\system32\inetsrv\w3isapi.dll loaded
at 0x5a320000
[3/14/2006 11:09:37 AM] C:\WINDOWS\System32\mswsock.dll loaded at
0x71b20000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\DNSAPI.dll loaded at
0x76ed0000
[3/14/2006 11:09:37 AM] C:\WINDOWS\System32\winrnr.dll loaded at
0x76f70000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\WLDAP32.dll loaded at
0x76f10000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\rasadhlp.dll loaded at
0x76f80000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\inetsrv\gzip.dll loaded at
0x685b0000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\mpr.dll loaded at
0x71bd0000
[3/14/2006 11:09:37 AM]
\\?\C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_isapi.dll
loaded at 0x79e60000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\USERENV.dll loaded at
0x76920000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\mscoree.dll loaded at
0x79170000
[3/14/2006 11:09:37 AM]
C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\mscorsvr.dll loaded at
0x791b0000
[3/14/2006 11:09:37 AM]
C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\fusion.dll loaded at
0x79040000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\SHELL32.dll loaded at
0x7c8d0000
[3/14/2006 11:09:37 AM]
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.=
0=2E3790.1830_x-ww_7AE38CCF\comctl32.dll
loaded at 0x77420000
[3/14/2006 11:09:37 AM]
c:\windows\microsoft.net\framework\v1.1.4322\mscorlib.dll loaded at
0x79780000
[3/14/2006 11:09:37 AM]
c:\windows\assembly\nativeimages1_v1.1.4322\mscorlib\1.0.5000.0__b77a5c5619=
34e089_d708434c\mscorlib.dll
loaded at 0x79990000
[3/14/2006 11:09:37 AM]
c:\windows\assembly\gac\system.web\1.0.5000.0__b03f5f7f11d50a3a\system.web.=
dll
loaded at 0x7a090000
[3/14/2006 11:09:37 AM]
c:\windows\assembly\gac\system\1.0.5000.0__b77a5c561934e089\system.dll
loaded at 0x7b0a0000
[3/14/2006 11:09:37 AM]
c:\windows\assembly\gac\system.drawing\1.0.5000.0__b03f5f7f11d50a3a\system.=
drawing.dll
loaded at 0x7b490000
[3/14/2006 11:09:37 AM]
c:\windows\assembly\gac\system.xml\1.0.5000.0__b77a5c561934e089\system.xml.=
dll
loaded at 0x7bc10000
[3/14/2006 11:09:37 AM]
c:\windows\assembly\gac\system.data\1.0.5000.0__b77a5c561934e089\system.dat=
a=2Edll
loaded at 0x7a6e0000
[3/14/2006 11:09:37 AM]
c:\windows\assembly\gac\system.enterpriseservices\1.0.5000.0__b03f5f7f11d50=
a3a\system.enterpriseservices.dll
loaded at 0x79000000
[3/14/2006 11:09:37 AM]
c:\windows\assembly\gac\system.web.regularexpressions\1.0.5000.0__b03f5f7f1=
1d50a3a\system.web.regularexpressions.dll
loaded at 0x7a2a0000
[3/14/2006 11:09:37 AM]
c:\windows\assembly\gac\microsoft.visualc\7.0.5000.0__b03f5f7f11d50a3a\micr=
osoft.visualc.dll
loaded at 0x10a70000
[3/14/2006 11:09:37 AM]
c:\windows\assembly\gac\system.directoryservices\1.0.5000.0__b03f5f7f11d50a=
3a\system.directoryservices.dll
loaded at 0x7a000000
[3/14/2006 11:09:37 AM]
c:\windows\assembly\gac\system.runtime.remoting\1.0.5000.0__b77a5c561934e08=
9\system.runtime.remoting.dll
loaded at 0x79640000
[3/14/2006 11:09:37 AM]
c:\windows\assembly\gac\system.runtime.serialization.formatters.soap\1.0.50=
00.0__b03f5f7f11d50a3a\system.runtime.serialization.formatters.soap.dll
loaded at 0x79550000
[3/14/2006 11:09:37 AM]
c:\windows\assembly\gac\cscompmgd\7.0.5000.0__b03f5f7f11d50a3a\cscompmgd.dll
loaded at 0x53760000
[3/14/2006 11:09:37 AM]
C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\MSCORJIT.DLL loaded at
0x79430000
[3/14/2006 11:09:37 AM]
C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\mscorsn.dll loaded at
0x79510000
[3/14/2006 11:09:37 AM]
c:\windows\microsoft.net\framework\v1.1.4322\temporary asp.net
files\root\e94c2b75\1e397922\n18y8dkh.dll loaded at 0x02050000
[3/14/2006 11:09:37 AM]
c:\windows\microsoft.net\framework\v1.1.4322\temporary asp.net
files\root\e94c2b75\1e397922\assembly\dl2\bf361973\8eec83ef_c542c601\igen.d=
ll
loaded at 0x11000000
[3/14/2006 11:09:37 AM]
c:\windows\microsoft.net\framework\v1.1.4322\temporary asp.net
files\root\e94c2b75\1e397922\assembly\dl2\671d6d6d\aa3a92ef_c542c601\webpag=
esecurity.dll
loaded at 0x02090000
[3/14/2006 11:09:37 AM]
c:\windows\microsoft.net\framework\v1.1.4322\temporary asp.net
files\root\e94c2b75\1e397922\assembly\dl2\eefed4b2\50d88fef_c542c601\nunit.=
framework.dll
loaded at 0x0c0d0000
[3/14/2006 11:09:37 AM]
c:\windows\microsoft.net\framework\v1.1.4322\temporary asp.net
files\root\e94c2b75\1e397922\assembly\dl2\851d49d3\f6758def_c542c601\micros=
oft.practices.enterpriselibrary.configuration.dll
loaded at 0x0c0e0000
[3/14/2006 11:09:37 AM]
c:\windows\microsoft.net\framework\v1.1.4322\temporary asp.net
files\root\e94c2b75\1e397922\assembly\dl2\ccd16837\aa3a92ef_c542c601\urlrew=
riter.dll
loaded at 0x0c120000
[3/14/2006 11:09:37 AM]
c:\windows\assembly\gac\system.web.mobile\1.0.5000.0__b03f5f7f11d50a3a\syst=
em.web.mobile.dll
loaded at 0x7a1d0000
[3/14/2006 11:09:37 AM]
c:\windows\assembly\gac\system.design\1.0.5000.0__b03f5f7f11d50a3a\system.d=
esign.dll
loaded at 0x7ab90000
[3/14/2006 11:09:37 AM]
c:\windows\assembly\gac\system.windows.forms\1.0.5000.0__b77a5c561934e089\s=
ystem.windows.forms.dll
loaded at 0x7b610000
[3/14/2006 11:09:37 AM]
c:\windows\assembly\gac\accessibility\1.0.5000.0__b03f5f7f11d50a3a\accessib=
ility.dll
loaded at 0x79e40000
[3/14/2006 11:09:37 AM]
c:\windows\microsoft.net\framework\v1.1.4322\temporary asp.net
files\root\e94c2b75\1e397922\assembly\dl2\668847c7\9c138bef_c542c601\micros=
oft.practices.enterpriselibrary.common.dll
loaded at 0x0c130000
[3/14/2006 11:09:37 AM]
c:\windows\assembly\gac\system.web.services\1.0.5000.0__b03f5f7f11d50a3a\sy=
stem.web.services.dll
loaded at 0x7a2c0000
[3/14/2006 11:09:37 AM]
c:\windows\microsoft.net\framework\v1.1.4322\temporary asp.net
files\root\e94c2b75\1e397922\assembly\dl2\c7fa81a7\1eb44aef_c542c601\ajax.d=
ll
loaded at 0x0c160000
[3/14/2006 11:09:37 AM]
c:\windows\microsoft.net\framework\v1.1.4322\temporary asp.net
files\root\e94c2b75\1e397922\assembly\dl2\b21d6d17\eec65def_c542c601\dotnet=
charting.dll
loaded at 0x0c180000
[3/14/2006 11:09:37 AM]
c:\windows\microsoft.net\framework\v1.1.4322\temporary asp.net
files\root\e94c2b75\1e397922\assembly\dl2\11b1cb60\42b188ef_c542c601\micros=
oft.practices.enterpriselibrary.caching.dll
loaded at 0x0c2d0000
[3/14/2006 11:09:37 AM]
c:\windows\microsoft.net\framework\v1.1.4322\temporary asp.net
files\root\e94c2b75\1e397922\assembly\dl2\aa62e44a\e84e86ef_c542c601\intero=
p=2Ejmail.dll
loaded at 0x0c2f0000
[3/14/2006 11:09:37 AM]
c:\windows\assembly\gac\system.enterpriseservices\1.0.5000.0__b03f5f7f11d50=
a3a\system.enterpriseservices.thunk.dll
loaded at 0x79620000
[3/14/2006 11:09:37 AM]
C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\diasymreader.dll loaded at
0x51a70000
[3/14/2006 11:09:37 AM] Thread created. New thread system id - 2364
[3/14/2006 11:09:37 AM] Initializing control script
[3/14/2006 11:09:37 AM] Clearing any existing breakpoints
[3/14/2006 11:09:37 AM]
[3/14/2006 11:09:37 AM] Current Breakpoint List(BL)
[3/14/2006 11:09:37 AM] Thread exited. Exiting thread system id - 2364.
Exit code - 0x00000000
[3/14/2006 11:09:37 AM] Thread created. New thread system id - 648
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\Com\comadmin.dll loaded at
0x6e060000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\MfcSubs.dll loaded at
0x61e50000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\dbnetlib.dll loaded at
0x6d560000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\security.dll loaded at
0x71f60000
[3/14/2006 11:09:37 AM] C:\WINDOWS\system32\DBmsLPCn.dll loaded at
0x74cd0000
[3/14/2006 11:09:38 AM] First chance exception - 0xc00000fd caused by
thread with system id 4044
[3/14/2006 11:09:38 AM] Thread exited. Exiting thread system id - 3728.
Exit code - 0x800703e9
[3/14/2006 11:09:38 AM] Thread exited. Exiting thread system id - 3168.
Exit code - 0x800703e9
[3/14/2006 11:09:38 AM] Thread exited. Exiting thread system id - 804.
Exit code - 0x800703e9
[3/14/2006 11:09:38 AM] Thread exited. Exiting thread system id - 1644.
Exit code - 0x800703e9
[3/14/2006 11:09:38 AM] Thread exited. Exiting thread system id - 1600.
Exit code - 0x800703e9
[3/14/2006 11:09:38 AM] Thread exited. Exiting thread system id - 912.
Exit code - 0x800703e9
[3/14/2006 11:09:38 AM] Thread exited. Exiting thread system id - 3252.
Exit code - 0x800703e9
[3/14/2006 11:09:38 AM] Thread exited. Exiting thread system id - 1860.
Exit code - 0x800703e9
[3/14/2006 11:09:38 AM] Thread exited. Exiting thread system id - 2808.
Exit code - 0x800703e9
[3/14/2006 11:09:38 AM] Thread exited. Exiting thread system id - 3572.
Exit code - 0x800703e9
[3/14/2006 11:09:38 AM] Thread exited. Exiting thread system id - 3100.
Exit code - 0x800703e9
[3/14/2006 11:09:38 AM] Thread exited. Exiting thread system id - 3764.
Exit code - 0x800703e9
[3/14/2006 11:09:38 AM] Thread exited. Exiting thread system id - 3300.
Exit code - 0x800703e9
[3/14/2006 11:09:38 AM] Thread exited. Exiting thread system id - 2556.
Exit code - 0x800703e9
[3/14/2006 11:09:38 AM] Thread exited. Exiting thread system id - 1940.
Exit code - 0x800703e9
[3/14/2006 11:09:38 AM] Thread exited. Exiting thread system id - 648.
Exit code - 0x800703e9
[3/14/2006 11:09:38 AM] Thread exited. Exiting thread system id - 3508.
Exit code - 0x800703e9
[3/14/2006 11:09:38 AM] Thread exited. Exiting thread system id - 3876.
Exit code - 0x800703e9
[3/14/2006 11:09:38 AM] Thread exited. Exiting thread system id - 3204.
Exit code - 0x800703e9
[3/14/2006 11:09:38 AM] Thread exited. Exiting thread system id - 2504.
Exit code - 0x800703e9
[3/14/2006 11:09:38 AM] Thread exited. Exiting thread system id - 1948.
Exit code - 0x800703e9
[3/14/2006 11:09:38 AM] Thread exited. Exiting thread system id - 956.
Exit code - 0x800703e9
[3/14/2006 11:09:38 AM] Thread exited. Exiting thread system id - 3020.
Exit code - 0x800703e9
[3/14/2006 11:09:38 AM] Process exited. Exit code - 0x800703e9