I am trying to get the Change Password function to work in Outlook Web
Access. Since it's really an IIS function, I am posting here.
The problem is that I can't get it to work for users whose passwords have
already expired. I am using W2K3 with SP1/Exchange 2003 with SP1. This
problem is known and is supposed to be fixed in W2K3 SP1 or if you get a
hotfix from MS for it.
I have followed the instructions in KB 297121 and here are the results:
A user whose password hasn't expired can log in to OWA, click the Change
Password button, get the Change Password form and successfully change their
password.
When a user whose password has expired tries to access OWA, they get a 403
error. If that user types in the path to the Password Change form
(https://owa.domain.com/iisadmpwd/Aexp2b.asp) they also get a 403 error
unless I allow Anonymous access to the iisadmpwd directory. In that case
they are able to change their password. However a user with an expired
password can't access OWA even with Anonymous access allowed on the iisadmpwd
directory.
Does anyone know what I need to do to get this to work? Is anyone else
using it successfully? This is a potentially very important feature, since
users who are away for long periods may need it. And you know that none of
them will be concerned about changing their password until they have to.
Thanks.