IIS Admin Shutting Down

I am running Exchange Server 2000 on my only Windows 2000 DC, and utilizing
Outlook Web Access, as well as POP, IMAP and MAPI.

It also hosts an FTP site.

Over the weekend, it rendered itself useless, twice, because the IIS Admin
Service shut down unexpectedly :

**************************************
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7031
Date: 9/20/2004
Time: 4:25:35 AM
User: N/A
Computer: KTEXCHANGE
Description:
The IIS Admin Service terminated unexpectedly. It has done this 1 time(s).
The following corrective action will be taken in 0 milliseconds: No action.

***********************************

When this happens, it shuts down all the Exchange Services, SMTP and FTP
because they are listed as dependencies.

I have been researching this all morning, but have not found a satisfactory
answer - most reasons state that it fixed by Service pack 2 or 3 - I am on
SP 4.

Another talks about a known "bug" but refers to the contents of the "crash
dump". (It doesn't crash, it just shuts down - I can restart all the
services "after the fact" manually, without rebooting)

I have (honestly) not made any changes for months.

I have instituted a "workaround" to restart the services, or reboot, if the
service fails again, but I would be more comfortable finding a "solid"
reason.

Any help greatly appreciated

JM

apasc
Wed Sep 29 19:53:51 CDT 2004

--------------------
| From: "Jim Matthews" <jmweb@comcast.net>
| Subject: IIS Admin Shutting Down
| Date: Mon, 20 Sep 2004 13:11:23 -0500
| Lines: 45
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2800.1437
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1441
| Message-ID: <Oc4tk1znEHA.4004@TK2MSFTNGP10.phx.gbl>
| Newsgroups: microsoft.public.inetserver.iis
| NNTP-Posting-Host: mail2.ktzinc.com 63.101.63.194
| Path:
cpmsftngxa06.phx.gbl!TK2MSFTNGXA03.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP0
8.phx.gbl!TK2MSFTNGP10.phx.gbl
| Xref: cpmsftngxa06.phx.gbl microsoft.public.inetserver.iis:317621
| X-Tomcat-NG: microsoft.public.inetserver.iis
|
| I am running Exchange Server 2000 on my only Windows 2000 DC, and
utilizing
| Outlook Web Access, as well as POP, IMAP and MAPI.
|
| It also hosts an FTP site.
|
| Over the weekend, it rendered itself useless, twice, because the IIS Admin
| Service shut down unexpectedly :
|
| **************************************
| Event Type: Error
| Event Source: Service Control Manager
| Event Category: None
| Event ID: 7031
| Date: 9/20/2004
| Time: 4:25:35 AM
| User: N/A
| Computer: KTEXCHANGE
| Description:
| The IIS Admin Service terminated unexpectedly. It has done this 1
time(s).
| The following corrective action will be taken in 0 milliseconds: No
action.
|
| ***********************************
|
| When this happens, it shuts down all the Exchange Services, SMTP and FTP
| because they are listed as dependencies.
|
| I have been researching this all morning, but have not found a
satisfactory
| answer - most reasons state that it fixed by Service pack 2 or 3 - I am on
| SP 4.
|
| Another talks about a known "bug" but refers to the contents of the "crash
| dump". (It doesn't crash, it just shuts down - I can restart all the
| services "after the fact" manually, without rebooting)
|
| I have (honestly) not made any changes for months.
|
| I have instituted a "workaround" to restart the services, or reboot, if
the
| service fails again, but I would be more comfortable finding a "solid"
| reason.
|
| Any help greatly appreciated
|
| JM
|
|
|

Hello JM,
The event you are getting is caused by a crash. (terminated unexpectedly)

I would start by making sure you are running the latest versions (Service
Packs / Security Hotfixes) for both Exchange and IIS

Regards,
Andrew Pasco

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