On Windows 2003 SP2, the IIS Admin Service regularly crashes with Event ID
7034.

There is a KB [827214] published on similar issue -
http://support.microsoft.com/default.aspx?kbid=827214

It says "This problem is caused by a problem in the Windows Server 2003 SMTP
service" but there is no SMTP service installed/running on the server.
So the above solution does not apply in our case.

Can anyone has encountered similar issue and found a solution?
Even if you have not encountered this problem but have some pointers for me
to look for please suggest.
Any help will be gratly appreciated.


Following are the entries from Event Log -


The crash records these errors in the System logs:
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7034
Date: 4/25/2008
Time: 5:05:04 PM
User: N/A
Computer: ARADVT01
Description:
The IIS Admin Service service terminated unexpectedly. It has done this 3
time(s).

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7034
Date: 4/25/2008
Time: 5:05:04 PM
User: N/A
Computer: ARADVT01
Description:
The World Wide Web Publishing Service service terminated unexpectedly. It
has done this 3 time(s).

Re: IIS Admin Service Crash by David

David
Tue May 06 16:09:09 CDT 2008

Please use DebugDiag to monitor crashes in the inetinfo.exe process to
determine the culprit.

SMTP is only one of many things that run in inetinfo.exe process to
crash, so it is not useful to look for anyone else's similar issue and
solution. What is causing your crash may be totally unrelated to what
is causing someone else's crash, as the KB shows -- so you just need
to diagnose your crash, and that's where DebugDiag can help.

For example, if you run IIS6 in IIS5 Compatibility mode, user code
will be running in the inetinfo.exe process and can certainly crash
and cause the exact same looking events -- and that issue is
completely unrelated to the KB article.


//David
http://w3-4u.blogspot.com
http://blogs.msdn.com/David.Wang
//



On May 6, 1:13=A0pm, Ajay <A...@discussions.microsoft.com> wrote:
> On Windows 2003 SP2, the IIS Admin Service regularly crashes with Event ID=

> 7034.
>
> There is a KB [827214] published on similar issue -http://support.microsof=
t.com/default.aspx?kbid=3D827214
>
> It says "This problem is caused by a problem in the Windows Server 2003 SM=
TP
> service" but there is no SMTP service installed/running on the server.
> So the above solution does not apply in our case.
>
> Can anyone has encountered similar issue and found a solution?
> Even if you have not encountered this problem but have some pointers for m=
e
> to look for please suggest.
> Any help will be gratly appreciated.
>
> Following are the entries from Event Log -
>
> The crash records these errors in the System logs:
> Event Type: =A0 =A0 Error
> Event Source: =A0 Service Control Manager
> Event Category: None
> Event ID: =A0 =A0 =A0 7034
> Date: =A0 =A0 =A0 =A0 =A0 4/25/2008
> Time: =A0 =A0 =A0 =A0 =A0 5:05:04 PM
> User: =A0 =A0 =A0 =A0 =A0 N/A
> Computer: =A0 =A0 =A0 ARADVT01
> Description:
> The IIS Admin Service service terminated unexpectedly. =A0It has done this=
3
> time(s).
>
> Event Type: =A0 =A0 Error
> Event Source: =A0 Service Control Manager
> Event Category: None
> Event ID: =A0 =A0 =A0 7034
> Date: =A0 =A0 =A0 =A0 =A0 4/25/2008
> Time: =A0 =A0 =A0 =A0 =A0 5:05:04 PM
> User: =A0 =A0 =A0 =A0 =A0 N/A
> Computer: =A0 =A0 =A0 ARADVT01
> Description:
> The World Wide Web Publishing Service service terminated unexpectedly. =A0=
It
> has done this 3 time(s).


Re: IIS Admin Service Crash by Ajay

Ajay
Wed May 07 09:00:01 CDT 2008

David,

Thanks for the reply.

The IIS 6 is set to run in the worker process isolation mode.

Regarding DebugDiag tool - I have created a crash and a hang rule for
w3wp.exe and inetinfo.exe

The problem is that the IIS is restarted every night so the PID of the above
processes change.

Can I automate the crash and hang rule creation.

Thanks,
Ajay

"David Wang" wrote:

> Please use DebugDiag to monitor crashes in the inetinfo.exe process to
> determine the culprit.
>
> SMTP is only one of many things that run in inetinfo.exe process to
> crash, so it is not useful to look for anyone else's similar issue and
> solution. What is causing your crash may be totally unrelated to what
> is causing someone else's crash, as the KB shows -- so you just need
> to diagnose your crash, and that's where DebugDiag can help.
>
> For example, if you run IIS6 in IIS5 Compatibility mode, user code
> will be running in the inetinfo.exe process and can certainly crash
> and cause the exact same looking events -- and that issue is
> completely unrelated to the KB article.
>
>
> //David
> http://w3-4u.blogspot.com
> http://blogs.msdn.com/David.Wang
> //
>
>
>
> On May 6, 1:13 pm, Ajay <A...@discussions.microsoft.com> wrote:
> > On Windows 2003 SP2, the IIS Admin Service regularly crashes with Event ID
> > 7034.
> >
> > There is a KB [827214] published on similar issue -http://support.microsoft.com/default.aspx?kbid=827214
> >
> > It says "This problem is caused by a problem in the Windows Server 2003 SMTP
> > service" but there is no SMTP service installed/running on the server.
> > So the above solution does not apply in our case.
> >
> > Can anyone has encountered similar issue and found a solution?
> > Even if you have not encountered this problem but have some pointers for me
> > to look for please suggest.
> > Any help will be gratly appreciated.
> >
> > Following are the entries from Event Log -
> >
> > The crash records these errors in the System logs:
> > Event Type: Error
> > Event Source: Service Control Manager
> > Event Category: None
> > Event ID: 7034
> > Date: 4/25/2008
> > Time: 5:05:04 PM
> > User: N/A
> > Computer: ARADVT01
> > Description:
> > The IIS Admin Service service terminated unexpectedly. It has done this 3
> > time(s).
> >
> > Event Type: Error
> > Event Source: Service Control Manager
> > Event Category: None
> > Event ID: 7034
> > Date: 4/25/2008
> > Time: 5:05:04 PM
> > User: N/A
> > Computer: ARADVT01
> > Description:
> > The World Wide Web Publishing Service service terminated unexpectedly. It
> > has done this 3 time(s).
>
>

Re: IIS Admin Service Crash by David

David
Wed May 07 21:58:13 CDT 2008

There is no need to restart IIS6 every night because in Worker Process
Isolation Mode, IIS6 already has the ability to do that (and more).
You can just schedule an Application Pool recycle every night at 2am,
or periodic recycle every 24 hours, etc.

Thus, it is simpler to do the right thing and stop restarting IIS6
every night. When you control settings with Application Pools, it is
easier to debug, too.


//David
http://w3-4u.blogspot.com
http://blogs.msdn.com/David.Wang
//





On May 7, 7:00=A0am, Ajay <A...@discussions.microsoft.com> wrote:
> David,
>
> Thanks for the reply.
>
> The IIS 6 is set to run in the worker process isolation mode.
>
> Regarding DebugDiag =A0tool - I have created a crash and a hang rule for
> w3wp.exe and inetinfo.exe
>
> The problem is that the IIS is restarted every night so the PID of the abo=
ve
> processes change.
>
> Can I automate the crash and hang rule creation.
>
> Thanks,
> Ajay
>
>
>
> "David Wang" wrote:
> > Please use DebugDiag to monitor crashes in the inetinfo.exe process to
> > determine the culprit.
>
> > SMTP is only one of many things that run in inetinfo.exe process to
> > crash, so it is not useful to look for anyone else's similar issue and
> > solution. What is causing your crash may be totally unrelated to what
> > is causing someone else's crash, as the KB shows -- so you just need
> > to diagnose your crash, and that's where DebugDiag can help.
>
> > For example, if you run IIS6 in IIS5 Compatibility mode, user code
> > will be running in the inetinfo.exe process and can certainly crash
> > and cause the exact same looking events -- and that issue is
> > completely unrelated to the KB article.
>
> > //David
> >http://w3-4u.blogspot.com
> >http://blogs.msdn.com/David.Wang
> > //
>
> > On May 6, 1:13 pm, Ajay <A...@discussions.microsoft.com> wrote:
> > > On Windows 2003 SP2, the IIS Admin Service regularly crashes with Even=
t ID
> > > 7034.
>
> > > There is a KB [827214] published on similar issue -http://support.micr=
osoft.com/default.aspx?kbid=3D827214
>
> > > It says "This problem is caused by a problem in the Windows Server 200=
3 SMTP
> > > service" but there is no SMTP service installed/running on the server.=

> > > So the above solution does not apply in our case.
>
> > > Can anyone has encountered similar issue and found a solution?
> > > Even if you have not encountered this problem but have some pointers f=
or me
> > > to look for please suggest.
> > > Any help will be gratly appreciated.
>
> > > Following are the entries from Event Log -
>
> > > The crash records these errors in the System logs:
> > > Event Type: =A0 =A0 Error
> > > Event Source: =A0 Service Control Manager
> > > Event Category: None
> > > Event ID: =A0 =A0 =A0 7034
> > > Date: =A0 =A0 =A0 =A0 =A0 4/25/2008
> > > Time: =A0 =A0 =A0 =A0 =A0 5:05:04 PM
> > > User: =A0 =A0 =A0 =A0 =A0 N/A
> > > Computer: =A0 =A0 =A0 ARADVT01
> > > Description:
> > > The IIS Admin Service service terminated unexpectedly. =A0It has done =
this 3
> > > time(s).
>
> > > Event Type: =A0 =A0 Error
> > > Event Source: =A0 Service Control Manager
> > > Event Category: None
> > > Event ID: =A0 =A0 =A0 7034
> > > Date: =A0 =A0 =A0 =A0 =A0 4/25/2008
> > > Time: =A0 =A0 =A0 =A0 =A0 5:05:04 PM
> > > User: =A0 =A0 =A0 =A0 =A0 N/A
> > > Computer: =A0 =A0 =A0 ARADVT01
> > > Description:
> > > The World Wide Web Publishing Service service terminated unexpectedly.=
=A0It
> > > has done this 3 time(s).- Hide quoted text -
>
> - Show quoted text -