Re: New Ex 03 mailbox server not sending outgoing SMTP mail. by Mike
Mike
Mon Jul 28 21:56:44 CDT 2008
"Rich Matheisen [MVP]" <richnews@rmcons.com.NOSPAM.COM> wrote in message
news:luus849i7b8kos571r2p4ba4qkergtg2s6@4ax.com...
> On Sun, 27 Jul 2008 23:36:35 -0400, "Mike O." <putthespam@thecan.com>
> wrote:
>
> [ snip ]
>
>>> Is that new server in the same Routing Group as the other two back-end
>>> servers? Is the scope of the address space on the SMTP Connector set
>>> to "Organization"?
>>>
>>The new server is set in the same routing group. The connector scope is
>>set to "organization", but it's been working OK for the other two servers,
>>so I'm not sure why it wouldn't be working for the third.
>>
>>There's actually two connectors, one for the outgoing internet mail, and
>>another one that our Exchange 2007 install set up (we're getting ready to
>>migrate). We have a few mailboxes on the Exchange 2007 server, and email
>>from the new 2003 box to that was also backing up.
>>
>>It sounds like the new server doesn't "know" about the routing group
>>connectors. Is there somewhere else that can be controlled besides the
>>"scope" setting on the connector?
>
> Yes . . . DNS is one of them.
>
>>> What does WinRoute tell you about what that server thinks is the way
>>> to send email out of the organization? Does it see the routing group
>>> connectors, and virtual servers? Are they "up" or "down"? Does it see
>>> the advertised address spaces?
>>>
>>There's only one routing group. I'll have to check into the WinRoute
>>utility.
>
> It's actually the first place to turn for problems like this. It'll
> look at the information on the server and tell you what each machine
> thinks of the routing situation (you'll connect WiRoute to each
> machine separately).
>
>>> You shouldn't need a smart host, and you really don't want on on a
>>> SMTP Virtual Server, and you really, really don't want one if you have
>>> multiple servers in your organization!
>>>
>>> Have you run ExBPA on the organization to see if there are problems?
>>
>>I had run ExBPA when I initially set up the server, and later when I was
>>having problems. It didn't show any issues.
>
> So you're not running Windows 2003 SP2?
Yes, I am SP2 on all the Exchange 03 boxes. Also I made sure the new server
exactly matches the service pack and hotfixes of the other two. Just
curious, why did you say we weren't running SP2?
>
>>The message the queue was showing that the "remote server did not
>>respond",
>>so it sounded like a port 25 block. However, the new server was able to
>>receive SMTP mail, and it can send it when I enable "smarthost" setting,
>>so
>>it doesn't look like it's any kind of network issue.
>
> If you had a problem with connectivity you probably would have had a
> difficult time installing the machine.
That's pretty much what I figured.
>
> However, I'd check the binding order on the NICs and make sure the
> machine's primary NIC is at the top of the binding order. It doesn't
> always matter, but if DNS is a problem then it may be that the wrong
> IP address is registering the name of the machine in WINS or that NBT
> is resolving the name. That's just a WAG, but it doesn't hurt to
> verify that everything is the way it's supposed to be.
> ---
> Rich Matheisen
> MCSE+I, Exchange MVP
We're not using WINS. I'll check DNS tomorrow just to make sure everything
looks OK.
What's so frustrating about this is that it shouldn't be that hard.. I'm
not by any means trying to imply that I'm some all knowing expert
(obviously, or I wouldn't be the one asking the questions!), but I have been
working with Windows for over 20 years, since the Dos Windows 1.0 days. I'm
part of a group of about 8 people that consolidated migrated a 9 domain, 150
server NT and Exchange 5.5 multi-departmental environment to a single
Windows 2003/Exchange 2003 A/D. Beyond the initial Exchange setup, I've
installed severa mailbox and front end servers in a test/development
environment, a production mailbox server about a year ago (to replace some
failing hardware), replaced our front end/OWA server, a recovery mailbox
server as well as probably 70+ non Exchange Windows servers.
I'm sure I'm missing something basic, but it's driving me crazy!