new install - users receive multiple copies of the same email from within

hi

users are getting the same email several times, this seems to be only
when one user send to multiple other users
-it does not involve external email (inbound or out bound) - and it
does not happen on a one to one email.
what may be related; some email to multiple internal users is returned
to the sender ..

Could not deliver the message in the time limit specified. Please
retry or contact your administrator.
<mta5.srv.hcvlny.cv.net (tcp-daemon) #4.4.7>

what also confuses me is that the message seems to come from our ISP -
but these are all one exchange user to another!

exchange server 2003 sp2
windows server 2003 standard edition

any ideas?

Lanwench
Fri Apr 13 09:36:47 CDT 2007

bbrent <bbrent@pipeline.com> wrote:
> hi
>
> users are getting the same email several times, this seems to be only
> when one user send to multiple other users
> -it does not involve external email (inbound or out bound) - and it
> does not happen on a one to one email.
> what may be related; some email to multiple internal users is returned
> to the sender ..
>
> Could not deliver the message in the time limit specified. Please
> retry or contact your administrator.
> <mta5.srv.hcvlny.cv.net (tcp-daemon) #4.4.7>
>
> what also confuses me is that the message seems to come from our ISP -
> but these are all one exchange user to another!
>
> exchange server 2003 sp2
> windows server 2003 standard edition
>
> any ideas?

Does this happen when you test using OWA?
What besides Exchange is in each user's Outlook profile?
I presume you're hosting your own mail and not using POP/etc in your
clients, or a POP connector, right?

bbrent
Sat Apr 14 08:38:49 CDT 2007

>
> Does this happen when you test using OWA?

some users are on OWA, some on outlook, some on outlook express - some
use outlook at work and OWA at home

> What besides Exchange is in each user's Outlook profile?

these users only have exchange to send and receive

> I presume you're hosting your own mail and not using POP/etc in your
> clients, or a POP connector, right?- Hide quoted text -

correct, we are hosting our own mail - but the exchange server is a
pop3 server as well as
smtp

thanks

Lanwench
Sat Apr 14 09:28:48 CDT 2007

bbrent <bbrent@pipeline.com> wrote:
>> Does this happen when you test using OWA?
>
> some users are on OWA, some on outlook, some on outlook express - some
> use outlook at work and OWA at home
>
>> What besides Exchange is in each user's Outlook profile?
>
> these users only have exchange to send and receive
>
>> I presume you're hosting your own mail and not using POP/etc in your
>> clients, or a POP connector, right?- Hide quoted text -
>
> correct, we are hosting our own mail - but the exchange server is a
> pop3 server as well as
> smtp
>
> thanks

Well, I don't personally like using Exchange as a POP server (there are
better options), but it certainly can work. The first thing I'd try is to
check using two mailboxes in OWA, to see whether the problem is reproducible
there, as it sidesteps the POP stuff.

bbrent
Sun Apr 15 03:35:51 CDT 2007


> The first thing I'd try is to
> check using two mailboxes in OWA, to see whether the problem is reproducible
> there, as it sidesteps the POP stuff.-

I'll give that a try, thanks -
I was thinking it was a routing issue, but it seems thats only a
problem
on mail coming from the outside.

I'll let you know on the OWA try