exchange using wrong account

Hi,

I am running exchange 2000 SP3 and mail is flowing from internal user to
internal user just fine. I have two accounts setup in my outlook 2003
profile one for exchange and another for internet mail which is hosted by
our ISP.

I can send internet mail and outlook passes it on through my ISP account
setup in outlook just fine.

When i receive an internet mail message and try to forward it to an internal
user that is listed in my global catalog list because the message arrived
via my ISP it tries to send to my internal user via SMTP. The message
bounces back with NDR.

Is there a solution to the system recognizing the difference between the two
(exchange internal address versus external internet e-mail address).

Thanks
Carlos

Al
Mon Aug 16 19:56:17 CDT 2004

Yes, but it means not using Outlook for both accounts. That's a known issue
from the early days of Outlook and it's a best practice to not configure
both a MAPI (corporate) and internet (your ISP) service in the same profile.
Would be better to use OE and Outlook at the same time or some other
solution.

Al
"Carlos Cockerham" <carlos@southlandprinting.com> wrote in message
news:utnxHH$gEHA.3016@tk2msftngp13.phx.gbl...
> Hi,
>
> I am running exchange 2000 SP3 and mail is flowing from internal user to
> internal user just fine. I have two accounts setup in my outlook 2003
> profile one for exchange and another for internet mail which is hosted by
> our ISP.
>
> I can send internet mail and outlook passes it on through my ISP account
> setup in outlook just fine.
>
> When i receive an internet mail message and try to forward it to an
internal
> user that is listed in my global catalog list because the message arrived
> via my ISP it tries to send to my internal user via SMTP. The message
> bounces back with NDR.
>
> Is there a solution to the system recognizing the difference between the
two
> (exchange internal address versus external internet e-mail address).
>
> Thanks
> Carlos
>
>

Carlos
Mon Aug 16 20:54:34 CDT 2004

Al,

Yes i understand but before i upgraded to exchange 2000 I was able to delete
the smtp protocol from the users mail box and the mail would only go to the
exchange account. SMTP is required in exchange 2000.

Any other ideas.

Thanks
Carlos

"Al Mulnick" <amulnick_No_SPAM@ncDOTrr.com> wrote in message
news:O2kZAU$gEHA.3932@TK2MSFTNGP09.phx.gbl...
> Yes, but it means not using Outlook for both accounts. That's a known
issue
> from the early days of Outlook and it's a best practice to not configure
> both a MAPI (corporate) and internet (your ISP) service in the same
profile.
> Would be better to use OE and Outlook at the same time or some other
> solution.
>
> Al
> "Carlos Cockerham" <carlos@southlandprinting.com> wrote in message
> news:utnxHH$gEHA.3016@tk2msftngp13.phx.gbl...
> > Hi,
> >
> > I am running exchange 2000 SP3 and mail is flowing from internal user to
> > internal user just fine. I have two accounts setup in my outlook 2003
> > profile one for exchange and another for internet mail which is hosted
by
> > our ISP.
> >
> > I can send internet mail and outlook passes it on through my ISP account
> > setup in outlook just fine.
> >
> > When i receive an internet mail message and try to forward it to an
> internal
> > user that is listed in my global catalog list because the message
arrived
> > via my ISP it tries to send to my internal user via SMTP. The message
> > bounces back with NDR.
> >
> > Is there a solution to the system recognizing the difference between the
> two
> > (exchange internal address versus external internet e-mail address).
> >
> > Thanks
> > Carlos
> >
> >
>
>

Lanwench
Mon Aug 16 21:55:29 CDT 2004

Carlos Cockerham wrote:
> Hi,
>
> I am running exchange 2000 SP3 and mail is flowing from internal user
> to internal user just fine. I have two accounts setup in my outlook
> 2003 profile one for exchange and another for internet mail which is
> hosted by our ISP.

OT, but what's the reason you want to maintain this setup rather than taking
advantage of the Exchange server you now have and centralizing all mail,
both internal and Internet, on it? It's faster and more reliable - and
easier to troubleshoot from a single place. You may be able to make your
current setup work, but in my view it is not optimal anyway - you can't use
OWA, etc., and you can't control all inbound/outbound mail from a single
point.
See http://www.msexchange.org/tutorials/MF002.html for help hosting your own
mail.
>
> I can send internet mail and outlook passes it on through my ISP
> account setup in outlook just fine.
>
> When i receive an internet mail message and try to forward it to an
> internal user that is listed in my global catalog list because the
> message arrived via my ISP it tries to send to my internal user via
> SMTP. The message bounces back with NDR.
>
> Is there a solution to the system recognizing the difference between
> the two (exchange internal address versus external internet e-mail
> address).
>
> Thanks
> Carlos

Carlos
Mon Aug 16 22:22:09 CDT 2004

If I do this how will i send mail to internal users that I don't want them
to have the ability to send mail outside the organization.

About 10 users out of 50 have the ability to send email outside of the
company. This is done for a reason.
Can this be done in both cases... send only internal for some users and
internal/external for other users.

If so can you give directions.

Thanks
Carlos

"Lanwench [MVP - Exchange]"
<lanwench@heybuddy.donotsendme.unsolicitedmail.atyahoo.com> wrote in message
news:OJsgtWAhEHA.3988@tk2msftngp13.phx.gbl...
> Carlos Cockerham wrote:
> > Hi,
> >
> > I am running exchange 2000 SP3 and mail is flowing from internal user
> > to internal user just fine. I have two accounts setup in my outlook
> > 2003 profile one for exchange and another for internet mail which is
> > hosted by our ISP.
>
> OT, but what's the reason you want to maintain this setup rather than
taking
> advantage of the Exchange server you now have and centralizing all mail,
> both internal and Internet, on it? It's faster and more reliable - and
> easier to troubleshoot from a single place. You may be able to make your
> current setup work, but in my view it is not optimal anyway - you can't
use
> OWA, etc., and you can't control all inbound/outbound mail from a single
> point.
> See http://www.msexchange.org/tutorials/MF002.html for help hosting your
own
> mail.
> >
> > I can send internet mail and outlook passes it on through my ISP
> > account setup in outlook just fine.
> >
> > When i receive an internet mail message and try to forward it to an
> > internal user that is listed in my global catalog list because the
> > message arrived via my ISP it tries to send to my internal user via
> > SMTP. The message bounces back with NDR.
> >
> > Is there a solution to the system recognizing the difference between
> > the two (exchange internal address versus external internet e-mail
> > address).
> >
> > Thanks
> > Carlos
>
>

Lanwench
Mon Aug 16 23:19:00 CDT 2004

Carlos Cockerham wrote:
> If I do this how will i send mail to internal users that I don't want
> them to have the ability to send mail outside the organization.

See http://www.msexchange.org/tutorials/MF009.html

>
> About 10 users out of 50 have the ability to send email outside of the
> company. This is done for a reason.
> Can this be done in both cases... send only internal for some users
> and internal/external for other users.

Yes - see above link.
>
> If so can you give directions. Hope it helps.
>
> Thanks
> Carlos
>
> "Lanwench [MVP - Exchange]"
> <lanwench@heybuddy.donotsendme.unsolicitedmail.atyahoo.com> wrote in
> message news:OJsgtWAhEHA.3988@tk2msftngp13.phx.gbl...
>> Carlos Cockerham wrote:
>>> Hi,
>>>
>>> I am running exchange 2000 SP3 and mail is flowing from internal
>>> user to internal user just fine. I have two accounts setup in my
>>> outlook 2003 profile one for exchange and another for internet mail
>>> which is hosted by our ISP.
>>
>> OT, but what's the reason you want to maintain this setup rather
>> than taking advantage of the Exchange server you now have and
>> centralizing all mail, both internal and Internet, on it? It's
>> faster and more reliable - and easier to troubleshoot from a single
>> place. You may be able to make your current setup work, but in my
>> view it is not optimal anyway - you can't use OWA, etc., and you
>> can't control all inbound/outbound mail from a single point.
>> See http://www.msexchange.org/tutorials/MF002.html for help hosting
>> your own mail.
>>>
>>> I can send internet mail and outlook passes it on through my ISP
>>> account setup in outlook just fine.
>>>
>>> When i receive an internet mail message and try to forward it to an
>>> internal user that is listed in my global catalog list because the
>>> message arrived via my ISP it tries to send to my internal user via
>>> SMTP. The message bounces back with NDR.
>>>
>>> Is there a solution to the system recognizing the difference between
>>> the two (exchange internal address versus external internet e-mail
>>> address).
>>>
>>> Thanks
>>> Carlos

Carlos
Tue Aug 17 11:56:00 CDT 2004

One last question how will exchange know that the receipient is and exchange
address and not an external address.

Again the problem I am having is when I receive an external message and try
to forward it to an internal exchange user the system trys to send via the
smtp connector and that user does not have an internet email account.

Thanks
Carlos
"Lanwench [MVP - Exchange]"
<lanwench@heybuddy.donotsendme.unsolicitedmail.atyahoo.com> wrote in message
news:%23d6ewPBhEHA.3536@TK2MSFTNGP12.phx.gbl...
> Carlos Cockerham wrote:
> > If I do this how will i send mail to internal users that I don't want
> > them to have the ability to send mail outside the organization.
>
> See http://www.msexchange.org/tutorials/MF009.html
>
> >
> > About 10 users out of 50 have the ability to send email outside of the
> > company. This is done for a reason.
> > Can this be done in both cases... send only internal for some users
> > and internal/external for other users.
>
> Yes - see above link.
> >
> > If so can you give directions. Hope it helps.
> >
> > Thanks
> > Carlos
> >
> > "Lanwench [MVP - Exchange]"
> > <lanwench@heybuddy.donotsendme.unsolicitedmail.atyahoo.com> wrote in
> > message news:OJsgtWAhEHA.3988@tk2msftngp13.phx.gbl...
> >> Carlos Cockerham wrote:
> >>> Hi,
> >>>
> >>> I am running exchange 2000 SP3 and mail is flowing from internal
> >>> user to internal user just fine. I have two accounts setup in my
> >>> outlook 2003 profile one for exchange and another for internet mail
> >>> which is hosted by our ISP.
> >>
> >> OT, but what's the reason you want to maintain this setup rather
> >> than taking advantage of the Exchange server you now have and
> >> centralizing all mail, both internal and Internet, on it? It's
> >> faster and more reliable - and easier to troubleshoot from a single
> >> place. You may be able to make your current setup work, but in my
> >> view it is not optimal anyway - you can't use OWA, etc., and you
> >> can't control all inbound/outbound mail from a single point.
> >> See http://www.msexchange.org/tutorials/MF002.html for help hosting
> >> your own mail.
> >>>
> >>> I can send internet mail and outlook passes it on through my ISP
> >>> account setup in outlook just fine.
> >>>
> >>> When i receive an internet mail message and try to forward it to an
> >>> internal user that is listed in my global catalog list because the
> >>> message arrived via my ISP it tries to send to my internal user via
> >>> SMTP. The message bounces back with NDR.
> >>>
> >>> Is there a solution to the system recognizing the difference between
> >>> the two (exchange internal address versus external internet e-mail
> >>> address).
> >>>
> >>> Thanks
> >>> Carlos
>
>

Lanwench
Tue Aug 17 12:40:20 CDT 2004

It ought to be handled by your virtual SMTP server. How is your connector
set up now? the article I posted is pretty clear....

Carlos Cockerham wrote:
> One last question how will exchange know that the receipient is and
> exchange address and not an external address.
>
> Again the problem I am having is when I receive an external message
> and try to forward it to an internal exchange user the system trys to
> send via the smtp connector and that user does not have an internet
> email account.
>
> Thanks
> Carlos
> "Lanwench [MVP - Exchange]"
> <lanwench@heybuddy.donotsendme.unsolicitedmail.atyahoo.com> wrote in
> message news:%23d6ewPBhEHA.3536@TK2MSFTNGP12.phx.gbl...
>> Carlos Cockerham wrote:
>>> If I do this how will i send mail to internal users that I don't
>>> want them to have the ability to send mail outside the organization.
>>
>> See http://www.msexchange.org/tutorials/MF009.html
>>
>>>
>>> About 10 users out of 50 have the ability to send email outside of
>>> the company. This is done for a reason.
>>> Can this be done in both cases... send only internal for some users
>>> and internal/external for other users.
>>
>> Yes - see above link.
>>>
>>> If so can you give directions. Hope it helps.
>>>
>>> Thanks
>>> Carlos
>>>
>>> "Lanwench [MVP - Exchange]"
>>> <lanwench@heybuddy.donotsendme.unsolicitedmail.atyahoo.com> wrote in
>>> message news:OJsgtWAhEHA.3988@tk2msftngp13.phx.gbl...
>>>> Carlos Cockerham wrote:
>>>>> Hi,
>>>>>
>>>>> I am running exchange 2000 SP3 and mail is flowing from internal
>>>>> user to internal user just fine. I have two accounts setup in my
>>>>> outlook 2003 profile one for exchange and another for internet
>>>>> mail which is hosted by our ISP.
>>>>
>>>> OT, but what's the reason you want to maintain this setup rather
>>>> than taking advantage of the Exchange server you now have and
>>>> centralizing all mail, both internal and Internet, on it? It's
>>>> faster and more reliable - and easier to troubleshoot from a single
>>>> place. You may be able to make your current setup work, but in my
>>>> view it is not optimal anyway - you can't use OWA, etc., and you
>>>> can't control all inbound/outbound mail from a single point.
>>>> See http://www.msexchange.org/tutorials/MF002.html for help hosting
>>>> your own mail.
>>>>>
>>>>> I can send internet mail and outlook passes it on through my ISP
>>>>> account setup in outlook just fine.
>>>>>
>>>>> When i receive an internet mail message and try to forward it to
>>>>> an internal user that is listed in my global catalog list because
>>>>> the message arrived via my ISP it tries to send to my internal
>>>>> user via SMTP. The message bounces back with NDR.
>>>>>
>>>>> Is there a solution to the system recognizing the difference
>>>>> between the two (exchange internal address versus external
>>>>> internet e-mail address).
>>>>>
>>>>> Thanks
>>>>> Carlos