Hi

I have recently installed the first Exchange 2003 server
into an Exchange 5.5 environment. The ADC seems to be
working correctly and all attributes seem fine when viewed
via ADSI.

However when using an Outlook client the Global Address
List is empty. Also on the server the Offline Address Book
fails to create with Event warning 951, stating that the
GAL is empty therefore no OAB will be created. However if
I use the preview button within the settings of
the 'Default Global Address List' in System Manager it
correctly displays all mailboxes and DLs. The recipient
update service also seems to be working OK. I can move
mailboxes and everything else seems fine.

I am confused and stuck, please help!

Thanks

Francis

Re: GAL is empty by Iona

Iona
Fri May 28 12:29:03 CDT 2004

Do you have multiple Domain Controllers/Global Catalog Servers? Maybe the
GC that your client is talking to doesn't have the information replicated to
it.

If you go into Active Directory Users and Computers do you see the 5.5 users
listed in the OU you specified in the ADC Recipient agreement you created?
Do you have a one way or a two way ADC recipient agreement?

--
Iona Wilson
Microsoft PSS

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"Fran" <francis.cripps@bakertilly.co.uk> wrote in message
news:13ef601c44491$59f26120$a601280a@phx.gbl...
> Hi
>
> I have recently installed the first Exchange 2003 server
> into an Exchange 5.5 environment. The ADC seems to be
> working correctly and all attributes seem fine when viewed
> via ADSI.
>
> However when using an Outlook client the Global Address
> List is empty. Also on the server the Offline Address Book
> fails to create with Event warning 951, stating that the
> GAL is empty therefore no OAB will be created. However if
> I use the preview button within the settings of
> the 'Default Global Address List' in System Manager it
> correctly displays all mailboxes and DLs. The recipient
> update service also seems to be working OK. I can move
> mailboxes and everything else seems fine.
>
> I am confused and stuck, please help!
>
> Thanks
>
> Francis