Hi folks,

I am trying to implement the quarantine mailbox in our native Exchange 2007
organization. Followed all the guides on the subject, messages are
quarantined correctly based on the SCL, and I am able to use the "Send
Again" feature of Outlook to release false positives to their intended
recipients.

However when doing so, the messages arrive at the destination with the
"From" header/field populated with the address of the quarantine mailbox,
rather than the original sender??

I am not sure what I am doing wrong here, but this is a big problem for us.
We already had several cases where the users simply "reply" to the released
message so their reply ends up in the quarantine mailbox as well, instead of
being routed to the original sender.

Thanks in advance for any pointers!

Re: "Send Again" from quarantine mailbox by Bharat

Bharat
Thu May 08 14:09:29 CDT 2008

The sender (from) should be the original sender, not the quarantine mailbox.

Have you tried releasing a message from the quarantine mailbox using OWA?
Do you see the same behaviour?
--
Bharat Suneja
Microsoft Corporation

This posting is provided "AS IS" with no warranties, and confers no
rights. Please do not send email directly to this alias. This alias is for
newsgroup purposes only.
----------------------------

"ZVR" <no_spam_ever@me.net> wrote in message
news:48231170$0$22333$9a6e19ea@unlimited.newshosting.com...
> Hi folks,
>
> I am trying to implement the quarantine mailbox in our native Exchange
> 2007 organization. Followed all the guides on the subject, messages are
> quarantined correctly based on the SCL, and I am able to use the "Send
> Again" feature of Outlook to release false positives to their intended
> recipients.
>
> However when doing so, the messages arrive at the destination with the
> "From" header/field populated with the address of the quarantine mailbox,
> rather than the original sender??
>
> I am not sure what I am doing wrong here, but this is a big problem for
> us. We already had several cases where the users simply "reply" to the
> released message so their reply ends up in the quarantine mailbox as well,
> instead of being routed to the original sender.
>
> Thanks in advance for any pointers!
>


Re: "Send Again" from quarantine mailbox by Bharat

Bharat
Thu May 08 15:31:00 CDT 2008

- Note, if you have Edge Transport servers deployed - all Edge Transport
servers need to have the quarantine mailbox configured.
- Additionally, you need to configure the quarantine mailbox in AD so all
Hub Transport servers know about it. This is done using the
Set-ContentFilterConfig cmdlet:
Set-ContentFilterConfig -QuarantineMailbox MyQuarantineMbx@mydomain.com

Configuring and Managing Spam Quarantine --> Specifying a Spam Quarantine
Mailbox
http://technet.microsoft.com/en-us/library/bb124897.aspx

After you set up the spam quarantine mailbox, you must specify the spam
quarantine mailbox in the content filter configuration. You use the
Set-ContentFilterConfig command in the Exchange Management Shell to specify
a spam quarantine mailbox. The QuarantineMailbox parameter takes the Simple
Mail Transfer Protocol (SMTP) address of the spam quarantine mailbox.
Important:

You must specify the spam quarantine mailbox on all servers that have the
Edge Transport server role installed and in the Active Directory directory
service where user mailboxes are located. To specify the spam quarantine
mailbox in Active Directory, run the Set-ContentFilterConfig cmdlet on a Hub
Transport server. You do not have to have Content Filtering enabled on the
Hub Transport server to specify a spam quarantine mailbox in Active
Directory.

--
Bharat Suneja
Microsoft Corporation

This posting is provided "AS IS" with no warranties, and confers no
rights. Please do not send email directly to this alias. This alias is for
newsgroup purposes only.
----------------------------

"Bharat Suneja [MSFT]" <bsuneja@online.microsoft.com> wrote in message
news:%23mA2N8TsIHA.4788@TK2MSFTNGP03.phx.gbl...
> The sender (from) should be the original sender, not the quarantine
> mailbox.
>
> Have you tried releasing a message from the quarantine mailbox using OWA?
> Do you see the same behaviour?
> --
> Bharat Suneja
> Microsoft Corporation
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights. Please do not send email directly to this alias. This alias is for
> newsgroup purposes only.
> ----------------------------
>
> "ZVR" <no_spam_ever@me.net> wrote in message
> news:48231170$0$22333$9a6e19ea@unlimited.newshosting.com...
>> Hi folks,
>>
>> I am trying to implement the quarantine mailbox in our native Exchange
>> 2007 organization. Followed all the guides on the subject, messages are
>> quarantined correctly based on the SCL, and I am able to use the "Send
>> Again" feature of Outlook to release false positives to their intended
>> recipients.
>>
>> However when doing so, the messages arrive at the destination with the
>> "From" header/field populated with the address of the quarantine mailbox,
>> rather than the original sender??
>>
>> I am not sure what I am doing wrong here, but this is a big problem for
>> us. We already had several cases where the users simply "reply" to the
>> released message so their reply ends up in the quarantine mailbox as
>> well, instead of being routed to the original sender.
>>
>> Thanks in advance for any pointers!
>>
>


Re: "Send Again" from quarantine mailbox by ZVR

ZVR
Thu May 08 23:45:02 CDT 2008

> To specify the spam quarantine mailbox in Active Directory, run the
> Set-ContentFilterConfig cmdlet on a Hub Transport server. You do not have
> to have Content Filtering enabled on the Hub Transport server to specify a
> spam quarantine mailbox in Active Directory.

Bharat,

That was it! I had not specified the quarantine mailbox in Active
Directory - only on the Edge servers. Once I registered the quarantine
mailbox in Active Directory via the Set-ContentFilterConfig cmdlet, it
started working correctly. Thank you so much!