Outlook 2003 can not connect to Exchange 2003 server through VPN

Hi,

We have a Exchange 2003 server running on windows 2000 server.
Everything is working fine (Outlook client, OWA) for LAN.

The server has two NIC, one connect to LAN, another one connect to
firewall with different subnet.

I can ping both NIC after I established VPN connection from outside
internet, also can open OWA using both NIC ip address.

I updated "hosts" file on remote computer for the exchange server name
and ip address translation.

But, When I setup exchange server in outlook 2003 on the remote
computer, type in the exchange server name and user name(User account
is already in the server), shows me:
"The name could not be resolved, the name could not be matched to a
name in the address list".

How to troubleshot this problem, your advice will be appreciated.

Jywu

John
Wed Apr 05 11:51:08 CDT 2006

KB 898060


<jywu1@hotmail.com> wrote in message
news:1144254429.292093.196710@i40g2000cwc.googlegroups.com...
> Hi,
>
> We have a Exchange 2003 server running on windows 2000 server.
> Everything is working fine (Outlook client, OWA) for LAN.
>
> The server has two NIC, one connect to LAN, another one connect to
> firewall with different subnet.
>
> I can ping both NIC after I established VPN connection from outside
> internet, also can open OWA using both NIC ip address.
>
> I updated "hosts" file on remote computer for the exchange server name
> and ip address translation.
>
> But, When I setup exchange server in outlook 2003 on the remote
> computer, type in the exchange server name and user name(User account
> is already in the server), shows me:
> "The name could not be resolved, the name could not be matched to a
> name in the address list".
>
> How to troubleshot this problem, your advice will be appreciated.
>
> Jywu
>

Andy
Wed Apr 05 13:09:24 CDT 2006

On Wed, 5 Apr 2006 09:51:08 -0700, "John Fullbright"
<fullbrij@comcast.net> wrote:

>KB 898060

Superseeded by:
http://support.microsoft.com/kb/913446/


>
>
><jywu1@hotmail.com> wrote in message
>news:1144254429.292093.196710@i40g2000cwc.googlegroups.com...
>> Hi,
>>
>> We have a Exchange 2003 server running on windows 2000 server.
>> Everything is working fine (Outlook client, OWA) for LAN.
>>
>> The server has two NIC, one connect to LAN, another one connect to
>> firewall with different subnet.
>>
>> I can ping both NIC after I established VPN connection from outside
>> internet, also can open OWA using both NIC ip address.
>>
>> I updated "hosts" file on remote computer for the exchange server name
>> and ip address translation.
>>
>> But, When I setup exchange server in outlook 2003 on the remote
>> computer, type in the exchange server name and user name(User account
>> is already in the server), shows me:
>> "The name could not be resolved, the name could not be matched to a
>> name in the address list".
>>
>> How to troubleshot this problem, your advice will be appreciated.
>>
>> Jywu
>>
>

jywu1
Wed Apr 05 14:07:04 CDT 2006

Thank you for all input.

The server is Windows 2000 standard server, don't have (898060) and
(913446) updates.

Jywu

Leif
Wed Apr 05 14:33:22 CDT 2006

Hi,

Have you tried to add the exchange servers netbios name and IP address to
the workstations lmhosts file?

Leif

<jywu1@hotmail.com> wrote in message
news:1144264024.904266.141580@i39g2000cwa.googlegroups.com...
> Thank you for all input.
>
> The server is Windows 2000 standard server, don't have (898060) and
> (913446) updates.
>
> Jywu
>

jywu1
Wed Apr 05 14:54:26 CDT 2006

I already added exchange server netbios name and ip address to "hosts"
file in the remote computer.
After I established the VPN connection, I can ping exchange server by
netbios name from remote computer.

Jywu

Leif
Wed Apr 05 15:52:55 CDT 2006

Hi,

hosts file and lmhosts file are not used by the same protocols on the
workstation.

What happens when you issue the command net use \\exchangeservername from
the workstation. Can the workstation resolve the netbios name of the server
(it should be able to).

Leif

<jywu1@hotmail.com> wrote in message
news:1144266866.608937.207520@i40g2000cwc.googlegroups.com...
>I already added exchange server netbios name and ip address to "hosts"
> file in the remote computer.
> After I established the VPN connection, I can ping exchange server by
> netbios name from remote computer.
>
> Jywu
>

jywu1
Wed Apr 05 21:50:09 CDT 2006

Hi,

When I issue "net use \\exchangeservername", it shows " the command
completed successfully".

Thanks,
Jywu