John
Tue Aug 26 18:56:01 CDT 2008
I did not know Go Daddy provided Exchange Hosting? Can you explain to me
again how exactly your Exchange Accounts are setup and where they reside? I
am missing a crucial piece of info in your setup which I am not
understanding in this post. Also, are you trying to access your Exchange
Mailbox through RPC over HTTPs?
--
John Oliver, Jr
MCSE, MCT, CCNA
Exchange MVP 2008
Microsoft Certified Partner
"Mike L" <MikeL@discussions.microsoft.com> wrote in message
news:AA1D40B4-B1DC-43AF-B41D-246CB8C3C054@microsoft.com...
> The only firewall we are running is Windows Firewall. Our hosting
> service,
> GoDaddy.com may be blocking some ports in their hardware firewall.
>
> Is there certain ports I should check for?
>
>
> "John Oliver, Jr. [MVP]" wrote:
>
>> Any firewall client running on the workstation which is blocking RPC?
>>
>> --
>> John Oliver, Jr
>> MCSE, MCT, CCNA
>> Exchange MVP 2008
>> Microsoft Certified Partner
>>
>> "Mike L" <MikeL@discussions.microsoft.com> wrote in message
>> news:EF6F50B3-804E-44F9-9168-1ED203F651E7@microsoft.com...
>> > Yes I can ping the server from the computer I am trying to setup
>> > Outlook
>> > with.
>> > I used the FQDN that Active Directory created when I added Active
>> > Directory
>> > integration.
>> >
>> >
>> > "John Oliver, Jr. [MVP]" wrote:
>> >
>> >> Lets start with your internal DNS. Can the Outlook client resolve the
>> >> Exchange Server by FQDN from a command prompt by pinging its name or
>> >> IP?
>> >>
>> >> --
>> >> John Oliver, Jr
>> >> MCSE, MCT, CCNA
>> >> Exchange MVP 2008
>> >> Microsoft Certified Partner
>> >>
>> >> "Mike L" <MikeL@discussions.microsoft.com> wrote in message
>> >> news:610498B2-A49D-4B89-990D-02B179E769E3@microsoft.com...
>> >> > So I've setup Active Directory and installed Exchange Server 2003.
>> >> > I
>> >> > have
>> >> > setup one mailbox and I am trying to access that exchange mailbox in
>> >> > Outlook
>> >> > 2007. When I try to set it up through the Mail settings in the
>> >> > control
>> >> > panel
>> >> > (with Outlook not running, which it says is required to setup an
>> >> > exchange
>> >> > mailbox) it gives me the following error:
>> >> > "The action cannot be completed. The connection to Microsoft
>> >> > Exchange
>> >> > is
>> >> > unavailable. Outlook must be online or connected to complete this
>> >> > action."
>> >> >
>> >> > So obviously something is not right either with our DNS settings, or
>> >> > I
>> >> > think
>> >> > possibly ports being blocked by our hosting company GoDaddy.com.
>> >> >
>> >> > I did try setting our domain to be Active Directory Integrated, but
>> >> > doing
>> >> > so
>> >> > added parent level A records for all 3 of our static IP addresses.
>> >> > But
>> >> > we
>> >> > only use one IP address for that parent domain. We use another for
>> >> > our
>> >> > existing Mail Software (SmarterMail), and the 3rd for various other
>> >> > uses.
>> >> > Adding those 3 A records caused a lot of conflicts with our main
>> >> > domain,
>> >> > so I
>> >> > deleted the 2 extra A records, but Active Directory just added them
>> >> > again
>> >> > later. So I turned off Active Directory Integration for now.
>> >> >
>> >> > So what steps should I take from here?
>> >> >
>> >> > Thanks,
>> >> > Mike
>> >> >
>> >> >
>> >> >
>> >> > "John Oliver, Jr. [MVP]" wrote:
>> >> >
>> >> >> To have Exchange handle both domains you will need to add the
>> >> >> second
>> >> >> domain
>> >> >> to your Default Recipient Policy,
>> >> >>
http://support.microsoft.com/kb/249299.
>> >> >> Once both domains have been added to your Default Recipient Policy
>> >> >> they
>> >> >> will
>> >> >> be applied to your user mail accounts. Now only one domain at a
>> >> >> time
>> >> >> can
>> >> >> be
>> >> >> the Primary on the users acccount. As for mail disruption, it
>> >> >> should
>> >> >> be
>> >> >> minimal as once you make the necessary DNS changes if Exchange is
>> >> >> setup
>> >> >> properly. Worst case, if you still have the Smartermail3 up and
>> >> >> running
>> >> >> mail will continue to go their until the DNS changes have been
>> >> >> propogated
>> >> >> around the internet.
>> >> >>
>> >> >> --
>> >> >> John Oliver, Jr
>> >> >> MCSE, MCT, CCNA
>> >> >> Exchange MVP 2008
>> >> >> Microsoft Certified Partner
>> >> >>
>> >> >> "Mike L" <MikeL@discussions.microsoft.com> wrote in message
>> >> >> news:A94F0074-7FB7-44AE-9E75-7DF96CB0B8C9@microsoft.com...
>> >> >> > Thanks for the quick response.
>> >> >> >
>> >> >> > We are currently have our own dedicated server hosted by GoDaddy.
>> >> >> > We
>> >> >> > use
>> >> >> > it
>> >> >> > for our mail server, web server, and DNS records. We also have 3
>> >> >> > static
>> >> >> > ip
>> >> >> > address, one used for web, one for mail, and one for
>> >> >> > miscellaneous.
>> >> >> > To
>> >> >> > complicate things a little more, we have 2 domain names. The
>> >> >> > newer
>> >> >> > domain
>> >> >> > is
>> >> >> > just our new company name, so the users under both domains are
>> >> >> > pretty
>> >> >> > much
>> >> >> > the same. I also don't know the best way to have Exchange handle
>> >> >> > both
>> >> >> > domains. We are a pretty small company though, with about 40
>> >> >> > users.
>> >> >> >
>> >> >> > Right now our DNS is basically like this for both our old-domain
>> >> >> > and
>> >> >> > new-domain:
>> >> >> >
>> >> >> > Name Type Data
>> >> >> > (same as parent folder) Mail Exchanger (MX) [10]
>> >> >> > mail.old-domain.com.
>> >> >> > mail Host (A) mail-ip
>> >> >> > www Host (A) web-ip
>> >> >> >
>> >> >> > And my biggest concern is minimizing any disruption in our mail
>> >> >> > service
>> >> >> > during the transition.
>> >> >> >
>> >> >> >
>> >> >> > Thanks again,
>> >> >> > Mike
>> >> >> >
>> >> >> > "John Oliver, Jr. [MVP]" wrote:
>> >> >> >
>> >> >> >> Well, if you can open the Webmail users in Outlook and export
>> >> >> >> their
>> >> >> >> Contacts
>> >> >> >> and Mail to a PST file, that would be the preferred method IMHO.
>> >> >> >> As
>> >> >> >> for
>> >> >> >> updating your MX Record, find out who is handling your External
>> >> >> >> DNS
>> >> >> >> records
>> >> >> >> and have them make the necessary changes on the A Record to
>> >> >> >> point
>> >> >> >> the
>> >> >> >> new
>> >> >> >> IP. Here is a link that should help explain further, post back
>> >> >> >> if
>> >> >> >> you
>> >> >> >> have
>> >> >> >> any further questions.
>> >> >> >>
>> >> >> >>
http://www.msexchange.org/tutorials/MF002.html
>> >> >> >>
>> >> >> >> --
>> >> >> >> John Oliver, Jr
>> >> >> >> MCSE, MCT, CCNA
>> >> >> >> Exchange MVP 2008
>> >> >> >> Microsoft Certified Partner
>> >> >> >>
>> >> >> >> "Mike L" <Mike L@discussions.microsoft.com> wrote in message
>> >> >> >> news:FB14725B-CE7B-4A05-8638-2C29A92B1B9D@microsoft.com...
>> >> >> >> >I am planning on installing Exchange Server 2003 for my company
>> >> >> >> >this
>> >> >> >> >coming
>> >> >> >> > week. We currently are using SmarterMail 3 and I am looking
>> >> >> >> > suggestions
>> >> >> >> > on
>> >> >> >> > how to make the install and migration go as smoothly as
>> >> >> >> > possible.
>> >> >> >> >
>> >> >> >> > I have setup a test Exchange Server 2003 on our internal
>> >> >> >> > office
>> >> >> >> > server
>> >> >> >> > to
>> >> >> >> > familiarize myself with the process for the install and
>> >> >> >> > migration,
>> >> >> >> > but
>> >> >> >> > that
>> >> >> >> > can only help so much. I am planning on migrating all the
>> >> >> >> > user's
>> >> >> >> > folders
>> >> >> >> > and
>> >> >> >> > mail through IMAP. As far as I could tell there is no simple
>> >> >> >> > way
>> >> >> >> > to
>> >> >> >> > migrate
>> >> >> >> > the user's contacts for users using the webmail interface.
>> >> >> >> > SmarterMail
>> >> >> >> > allows you to export your contacts to a zip file containing
>> >> >> >> > the
>> >> >> >> > .vcf
>> >> >> >> > vCards.
>> >> >> >> > In OWA, I could not see any way to import cotacts, either I
>> >> >> >> > missed
>> >> >> >> > the
>> >> >> >> > option
>> >> >> >> > or its not there. So what options would I have to import the
>> >> >> >> > contacts
>> >> >> >> > of
>> >> >> >> > the
>> >> >> >> > users who are using webmail? For those using Outlook I
>> >> >> >> > imagine
>> >> >> >> > it
>> >> >> >> > should
>> >> >> >> > be
>> >> >> >> > pretty simple to import all the info from their current
>> >> >> >> > Outlook
>> >> >> >> > account
>> >> >> >> > to
>> >> >> >> > their new Exhange account.
>> >> >> >> >
>> >> >> >> > I am mainly worried about getting the new MX record set right
>> >> >> >> > and
>> >> >> >> > ensuring
>> >> >> >> > a
>> >> >> >> > smooth transition. I am planning on doing the install on the
>> >> >> >> > weekend
>> >> >> >> > to
>> >> >> >> > allow for time to handle any unforseen problems.
>> >> >> >> >
>> >> >> >> > So I would appreciate any comments and tips to get this
>> >> >> >> > install
>> >> >> >> > done
>> >> >> >> > smoothly.
>> >> >> >> >
>> >> >> >> > Thank you,
>> >> >> >> > Mike
>> >> >> >>
>> >> >>
>> >>
>> >>
>>
>>