I'm unable to send and receive external email through Exchange using SMTP. I
am able to access OWA remotely. I can also send and receive emails within my
domain. Both with outlook and OWA. The only thing I can't do is send to
external addresses nor receive from them either. My first guess is a DNS
problem, but I'm out of ideas. Any suggestions??

Re: Exchange 2K3 can't send or receive by Lanwench

Lanwench
Thu Jul 21 21:35:26 CDT 2005



In news:8DD9110F-3BFA-4EBE-82A8-282E0F594F9C@microsoft.com,
Kyle S <KyleS@discussions.microsoft.com> typed:
> I'm unable to send and receive external email through Exchange using
> SMTP. I am able to access OWA remotely. I can also send and receive
> emails within my domain. Both with outlook and OWA. The only thing
> I can't do is send to external addresses nor receive from them
> either. My first guess is a DNS problem, but I'm out of ideas. Any
> suggestions??

For your outbound mail - what's your internal DNS config? Can you resolve
the domain names from the server via ping? Using forwarders in DNS and all
clients pointing only at the internal DNS server IP?

For your inbound: www.dnsreport.com may help you - enter your domain name.



Re: Exchange 2K3 can't send or receive by KyleS

KyleS
Mon Jul 25 08:32:01 CDT 2005

- It appears now that I'm able to send, just not receive.

- Internal DNS config - 'A' records for both my exchange server and DC.
'MX' record for the exchange server.
- I'm unable to ping my mail server from outside my network.
- All clients are pointed at one DNS server.
- when trying to send from a pop3 account I have I receive an error that
states "must issue a STARTTLS command first"



"Lanwench [MVP - Exchange]" wrote:

>
>
> In news:8DD9110F-3BFA-4EBE-82A8-282E0F594F9C@microsoft.com,
> Kyle S <KyleS@discussions.microsoft.com> typed:
> > I'm unable to send and receive external email through Exchange using
> > SMTP. I am able to access OWA remotely. I can also send and receive
> > emails within my domain. Both with outlook and OWA. The only thing
> > I can't do is send to external addresses nor receive from them
> > either. My first guess is a DNS problem, but I'm out of ideas. Any
> > suggestions??
>
> For your outbound mail - what's your internal DNS config? Can you resolve
> the domain names from the server via ping? Using forwarders in DNS and all
> clients pointing only at the internal DNS server IP?
>
> For your inbound: www.dnsreport.com may help you - enter your domain name.
>
>
>

Re: Exchange 2K3 can't send or receive by Lanwench

Lanwench
Mon Jul 25 09:15:26 CDT 2005


"Kyle S" <KyleS@discussions.microsoft.com> wrote in message
news:803ABE0E-C49B-40A9-B395-22F69149F57D@microsoft.com...
>- It appears now that I'm able to send, just not receive.
>
> - Internal DNS config - 'A' records for both my exchange server and DC.
> 'MX' record for the exchange server.

Not necessary. The MX records belong in your public DNS, not your internal
DNS. Did you check out your domain at the link I gave you?

>
> - I'm unable to ping my mail server from outside my network.

Nor should you be able to, unless you've enabled the option to allow ICMP in
your firewall config, which I don't recommend. The test ought to be, can you
telnet on port 25 to your public IP from the internet?

> - All clients are pointed at one DNS server.
> - when trying to send from a pop3 account I have I receive an error that
> states "must issue a STARTTLS command first"

That isn't relevant, necessarily - IIRC that means you would need to
authenticate to your SMTP server first. But I don't recommend accessing your
server via POP/IMAP anyway.


>
>
>
> "Lanwench [MVP - Exchange]" wrote:
>
>>
>>
>> In news:8DD9110F-3BFA-4EBE-82A8-282E0F594F9C@microsoft.com,
>> Kyle S <KyleS@discussions.microsoft.com> typed:
>> > I'm unable to send and receive external email through Exchange using
>> > SMTP. I am able to access OWA remotely. I can also send and receive
>> > emails within my domain. Both with outlook and OWA. The only thing
>> > I can't do is send to external addresses nor receive from them
>> > either. My first guess is a DNS problem, but I'm out of ideas. Any
>> > suggestions??
>>
>> For your outbound mail - what's your internal DNS config? Can you resolve
>> the domain names from the server via ping? Using forwarders in DNS and
>> all
>> clients pointing only at the internal DNS server IP?
>>
>> For your inbound: www.dnsreport.com may help you - enter your domain
>> name.
>>
>>
>>



Re: Exchange 2K3 can't send or receive by KyleS

KyleS
Mon Jul 25 09:45:07 CDT 2005

I tried to telnet and had no luck. I typed in telnet X.X.X.X:25 and comes
"could not open connection to the host, on port 23: Connect failed. I don't
understand why it would say port 23 though when i put in port 25.

I ran the test on my domain from dnsreport.com. It failed on two things in
the MAIL section of the test. 1. "Acceptance of NULL <> sender" and the
second FAIL was "Acceptance of postmaster address"

1)

ERROR: One or more of your mailservers does not accept mail from "<>".
Mailservers are required by RFC1123 5.2.9 to accept mail from "<>". By
refusing this mail, you will never get reject/bounce messages, or return
receipts, and you may get other mail server admins upset at you if they have
to deal with your bounce messages.
ERROR: mail.mydomain.com's MAILFROM <> response: 530 5.7.0 Must issue a
STARTTLS command first .
ERROR: mail.mydomain.com's MAILFROM <> response: 530 5.7.0 Must issue a
STARTTLS command first .

2)

ERROR: One or more of your mailservers does not accept mail to
postmaster@mydomain.com. Mailservers are required (RFC822 6.3, RFC1123 5.2.7,
and RFC2821 4.5.1) to accept mail to postmaster.
mail.mydomain.com's postmaster response: >>> RCPT
TO:<postmaster@mydomain.com> <<< 530 5.7.0 Must issue a STARTTLS command
first




"Lanwench [MVP - Exchange]" wrote:

>
> "Kyle S" <KyleS@discussions.microsoft.com> wrote in message
> news:803ABE0E-C49B-40A9-B395-22F69149F57D@microsoft.com...
> >- It appears now that I'm able to send, just not receive.
> >
> > - Internal DNS config - 'A' records for both my exchange server and DC.
> > 'MX' record for the exchange server.
>
> Not necessary. The MX records belong in your public DNS, not your internal
> DNS. Did you check out your domain at the link I gave you?
>
> >
> > - I'm unable to ping my mail server from outside my network.
>
> Nor should you be able to, unless you've enabled the option to allow ICMP in
> your firewall config, which I don't recommend. The test ought to be, can you
> telnet on port 25 to your public IP from the internet?
>
> > - All clients are pointed at one DNS server.
> > - when trying to send from a pop3 account I have I receive an error that
> > states "must issue a STARTTLS command first"
>
> That isn't relevant, necessarily - IIRC that means you would need to
> authenticate to your SMTP server first. But I don't recommend accessing your
> server via POP/IMAP anyway.
>
>
> >
> >
> >
> > "Lanwench [MVP - Exchange]" wrote:
> >
> >>
> >>
> >> In news:8DD9110F-3BFA-4EBE-82A8-282E0F594F9C@microsoft.com,
> >> Kyle S <KyleS@discussions.microsoft.com> typed:
> >> > I'm unable to send and receive external email through Exchange using
> >> > SMTP. I am able to access OWA remotely. I can also send and receive
> >> > emails within my domain. Both with outlook and OWA. The only thing
> >> > I can't do is send to external addresses nor receive from them
> >> > either. My first guess is a DNS problem, but I'm out of ideas. Any
> >> > suggestions??
> >>
> >> For your outbound mail - what's your internal DNS config? Can you resolve
> >> the domain names from the server via ping? Using forwarders in DNS and
> >> all
> >> clients pointing only at the internal DNS server IP?
> >>
> >> For your inbound: www.dnsreport.com may help you - enter your domain
> >> name.
> >>
> >>
> >>
>
>
>

Re: Exchange 2K3 can't send or receive by KyleS

KyleS
Mon Jul 25 10:07:08 CDT 2005

I wasn't thinking about the port 23 part. TELNET's port! It's too early for
me!

"Kyle S" wrote:

> I tried to telnet and had no luck. I typed in telnet X.X.X.X:25 and comes
> "could not open connection to the host, on port 23: Connect failed. I don't
> understand why it would say port 23 though when i put in port 25.
>
> I ran the test on my domain from dnsreport.com. It failed on two things in
> the MAIL section of the test. 1. "Acceptance of NULL <> sender" and the
> second FAIL was "Acceptance of postmaster address"
>
> 1)
>
> ERROR: One or more of your mailservers does not accept mail from "<>".
> Mailservers are required by RFC1123 5.2.9 to accept mail from "<>". By
> refusing this mail, you will never get reject/bounce messages, or return
> receipts, and you may get other mail server admins upset at you if they have
> to deal with your bounce messages.
> ERROR: mail.mydomain.com's MAILFROM <> response: 530 5.7.0 Must issue a
> STARTTLS command first .
> ERROR: mail.mydomain.com's MAILFROM <> response: 530 5.7.0 Must issue a
> STARTTLS command first .
>
> 2)
>
> ERROR: One or more of your mailservers does not accept mail to
> postmaster@mydomain.com. Mailservers are required (RFC822 6.3, RFC1123 5.2.7,
> and RFC2821 4.5.1) to accept mail to postmaster.
> mail.mydomain.com's postmaster response: >>> RCPT
> TO:<postmaster@mydomain.com> <<< 530 5.7.0 Must issue a STARTTLS command
> first
>
>
>
>
> "Lanwench [MVP - Exchange]" wrote:
>
> >
> > "Kyle S" <KyleS@discussions.microsoft.com> wrote in message
> > news:803ABE0E-C49B-40A9-B395-22F69149F57D@microsoft.com...
> > >- It appears now that I'm able to send, just not receive.
> > >
> > > - Internal DNS config - 'A' records for both my exchange server and DC.
> > > 'MX' record for the exchange server.
> >
> > Not necessary. The MX records belong in your public DNS, not your internal
> > DNS. Did you check out your domain at the link I gave you?
> >
> > >
> > > - I'm unable to ping my mail server from outside my network.
> >
> > Nor should you be able to, unless you've enabled the option to allow ICMP in
> > your firewall config, which I don't recommend. The test ought to be, can you
> > telnet on port 25 to your public IP from the internet?
> >
> > > - All clients are pointed at one DNS server.
> > > - when trying to send from a pop3 account I have I receive an error that
> > > states "must issue a STARTTLS command first"
> >
> > That isn't relevant, necessarily - IIRC that means you would need to
> > authenticate to your SMTP server first. But I don't recommend accessing your
> > server via POP/IMAP anyway.
> >
> >
> > >
> > >
> > >
> > > "Lanwench [MVP - Exchange]" wrote:
> > >
> > >>
> > >>
> > >> In news:8DD9110F-3BFA-4EBE-82A8-282E0F594F9C@microsoft.com,
> > >> Kyle S <KyleS@discussions.microsoft.com> typed:
> > >> > I'm unable to send and receive external email through Exchange using
> > >> > SMTP. I am able to access OWA remotely. I can also send and receive
> > >> > emails within my domain. Both with outlook and OWA. The only thing
> > >> > I can't do is send to external addresses nor receive from them
> > >> > either. My first guess is a DNS problem, but I'm out of ideas. Any
> > >> > suggestions??
> > >>
> > >> For your outbound mail - what's your internal DNS config? Can you resolve
> > >> the domain names from the server via ping? Using forwarders in DNS and
> > >> all
> > >> clients pointing only at the internal DNS server IP?
> > >>
> > >> For your inbound: www.dnsreport.com may help you - enter your domain
> > >> name.
> > >>
> > >>
> > >>
> >
> >
> >

Re: Exchange 2K3 can't send or receive by KyleS

KyleS
Tue Jul 26 15:33:19 CDT 2005

Okay, this'll be the second respond to my own post. I can now send and
receive. I had 128 bit encryption enabled on my virtual SMTP server. Once I
disabled that all was well. Thanks for the input!


"Kyle S" wrote:

> I wasn't thinking about the port 23 part. TELNET's port! It's too early for
> me!
>
> "Kyle S" wrote:
>
> > I tried to telnet and had no luck. I typed in telnet X.X.X.X:25 and comes
> > "could not open connection to the host, on port 23: Connect failed. I don't
> > understand why it would say port 23 though when i put in port 25.
> >
> > I ran the test on my domain from dnsreport.com. It failed on two things in
> > the MAIL section of the test. 1. "Acceptance of NULL <> sender" and the
> > second FAIL was "Acceptance of postmaster address"
> >
> > 1)
> >
> > ERROR: One or more of your mailservers does not accept mail from "<>".
> > Mailservers are required by RFC1123 5.2.9 to accept mail from "<>". By
> > refusing this mail, you will never get reject/bounce messages, or return
> > receipts, and you may get other mail server admins upset at you if they have
> > to deal with your bounce messages.
> > ERROR: mail.mydomain.com's MAILFROM <> response: 530 5.7.0 Must issue a
> > STARTTLS command first .
> > ERROR: mail.mydomain.com's MAILFROM <> response: 530 5.7.0 Must issue a
> > STARTTLS command first .
> >
> > 2)
> >
> > ERROR: One or more of your mailservers does not accept mail to
> > postmaster@mydomain.com. Mailservers are required (RFC822 6.3, RFC1123 5.2.7,
> > and RFC2821 4.5.1) to accept mail to postmaster.
> > mail.mydomain.com's postmaster response: >>> RCPT
> > TO:<postmaster@mydomain.com> <<< 530 5.7.0 Must issue a STARTTLS command
> > first
> >
> >
> >
> >
> > "Lanwench [MVP - Exchange]" wrote:
> >
> > >
> > > "Kyle S" <KyleS@discussions.microsoft.com> wrote in message
> > > news:803ABE0E-C49B-40A9-B395-22F69149F57D@microsoft.com...
> > > >- It appears now that I'm able to send, just not receive.
> > > >
> > > > - Internal DNS config - 'A' records for both my exchange server and DC.
> > > > 'MX' record for the exchange server.
> > >
> > > Not necessary. The MX records belong in your public DNS, not your internal
> > > DNS. Did you check out your domain at the link I gave you?
> > >
> > > >
> > > > - I'm unable to ping my mail server from outside my network.
> > >
> > > Nor should you be able to, unless you've enabled the option to allow ICMP in
> > > your firewall config, which I don't recommend. The test ought to be, can you
> > > telnet on port 25 to your public IP from the internet?
> > >
> > > > - All clients are pointed at one DNS server.
> > > > - when trying to send from a pop3 account I have I receive an error that
> > > > states "must issue a STARTTLS command first"
> > >
> > > That isn't relevant, necessarily - IIRC that means you would need to
> > > authenticate to your SMTP server first. But I don't recommend accessing your
> > > server via POP/IMAP anyway.
> > >
> > >
> > > >
> > > >
> > > >
> > > > "Lanwench [MVP - Exchange]" wrote:
> > > >
> > > >>
> > > >>
> > > >> In news:8DD9110F-3BFA-4EBE-82A8-282E0F594F9C@microsoft.com,
> > > >> Kyle S <KyleS@discussions.microsoft.com> typed:
> > > >> > I'm unable to send and receive external email through Exchange using
> > > >> > SMTP. I am able to access OWA remotely. I can also send and receive
> > > >> > emails within my domain. Both with outlook and OWA. The only thing
> > > >> > I can't do is send to external addresses nor receive from them
> > > >> > either. My first guess is a DNS problem, but I'm out of ideas. Any
> > > >> > suggestions??
> > > >>
> > > >> For your outbound mail - what's your internal DNS config? Can you resolve
> > > >> the domain names from the server via ping? Using forwarders in DNS and
> > > >> all
> > > >> clients pointing only at the internal DNS server IP?
> > > >>
> > > >> For your inbound: www.dnsreport.com may help you - enter your domain
> > > >> name.
> > > >>
> > > >>
> > > >>
> > >
> > >
> > >