I am seeking some advice on the following DCOM errors that are occuring.
Configuration: SonicWall ES200 accepts all SMTP traffic. From there the
email is filtered and forwarded to Wilbur5, an Exchange 2000 server (which
has been running flawlessly for years). The Exchange 2000 server is fully
patched and up to date.
I have added an Exchange 2003 FE server which accepts POP and HTTP
traffic.
There is also an Exchange 2003 BE (Exchange02) server to which users
will be migrated. There is a test mailbox/user account setup for the 2003 BE
server. This account can send/receive email, access from the outside via OWA
works as well. The Exchange 2003 servers are also patched and up to date as
of this morning (03-07-08).
When logging into OWA, the FE server is properly directing requests and
all is well.
I am seeing the following DCOM errors on Exchange02 (the 2003 BE with
the single "test" mailbox).
This first error in the event log, followed by two others. Here is
what I am seing:
ERROR #1:
Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10006
Date: 3/4/2008
Time: 10:52:58 AM
User: N/A
Computer: EXCHANGE02
Description:
DCOM got error "General access denied error " from the computer
wilbur5.rwilbur.com when attempting to activate the server:
{8BC3F05E-D86B-11D0-A075-00C04FB68820}
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Going to the website listed in the error message, produces these
instructions:
*****************************************
To change permissions
Using Regedit, navigate to the following registry value
HKCR\Clsid\clsid value\localserver32
The clsid value is the information displayed in the message.
In the right pane, double-click Default.
The Edit String dialog box is displayed. Leave this dialog box open.
Click Start, and then click Control Panel.
Double-click Administrative Tools and then double-click Component Services.
In the Component Services snap-in, navigate to Computers\My Computer\DCOM
Config.
In the right pane, locate the program by using its friendly name.
Right- click the program name and then select Properties.
On the Security tab, select Customize, and then click Edit.
Add the user to the permissions list.
If these steps don't solve the problem, contact your technical support
***************************************************************
When navigating to that location, I do not find any reference to a
"localserver32". Indeed, the only items listed are:
(Default) REG_SZ Windows Management Instrumentation
AppID REG_SZ {8BC3F05E-D86B-11D0-A075-00C04FB68820}
There is not a "+" next to that CLSID entry.
ERROR #2:
Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10006
Date: 3/4/2008
Time: 10:53:33 AM
User: N/A
Computer: EXCHANGE02
Description:
DCOM got error "General access denied error " from the computer WILBUR5 when
attempting to activate the server:
{C731055A-AC80-11D1-8DF3-00C04FB6EF4F}
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
*************
To change permissions
Using Regedit, navigate to the following registry value
HKCR\Clsid\clsid value\localserver32
The clsid value is the information displayed in the message.
In the right pane, double-click Default.
The Edit String dialog box is displayed. Leave this dialog box open.
Click Start, and then click Control Panel.
Double-click Administrative Tools and then double-click Component Services.
In the Component Services snap-in, navigate to Computers\My Computer\DCOM
Config.
In the right pane, locate the program by using its friendly name.
Right- click the program name and then select Properties.
On the Security tab, select Customize, and then click Edit.
Add the user to the permissions list.
If these steps don't solve the problem, contact your technical support
provider.
**************
When navigating to the Component Services snap-in, I discover that thee
is no "DCOM config". The only two things listed under My Computer is: COM+
Applications and Distributed Transaction Coordinator.
Error #3:
Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10006
Date: 3/4/2008
Time: 10:53:33 AM
User: N/A
Computer: EXCHANGE02
Description:
DCOM got error "General access denied error " from the computer WILBUR5 when
attempting to activate the server:
{C7310554-AC80-11D1-8DF3-00C04FB6EF4F}
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Going to the website listed in the error message, produces these instructions:
*************
To change permissions
Using Regedit, navigate to the following registry value
HKCR\Clsid\clsid value\localserver32
The clsid value is the information displayed in the message.
In the right pane, double-click Default.
The Edit String dialog box is displayed. Leave this dialog box open.
Click Start, and then click Control Panel.
Double-click Administrative Tools and then double-click Component Services.
In the Component Services snap-in, navigate to Computers\My Computer\DCOM
Config.
In the right pane, locate the program by using its friendly name.
Right- click the program name and then select Properties.
On the Security tab, select Customize, and then click Edit.
Add the user to the permissions list.
If these steps don't solve the problem, contact your technical support
provider.
*************
As with error message #2, there is no DCOM Config at that location of
Component Services/My Computer.
There are no related error messages on the Exchange 2000 (Wilbur5) server.
Thanks in advance for whatever advice or assistance you are able to render.