Need Help on Proxy Issue

I'm using eFax to programatically send faxes and it normally works great.
However, we are moving to a new server that uses a proxy server. When I test
the program on the new server, I get this error message:

OLE IDispatch exception code 0 from System: The remote server returned an
error: (407) Proxy Authentication Required...

The eFax people are no help - they just say to contact my network person.
However, the network person says that I need to talk with the eFax people.

Any suggestions?

Steve
Tue Apr 08 13:45:09 CDT 2008

"Charlie Parker" <CharlieParker@discussions.microsoft.com> wrote in
message news:E5663CC7-6F34-4454-9D34-BB34B86EC29C@microsoft.com...
> I'm using eFax to programatically send faxes and it normally works
> great.
> However, we are moving to a new server that uses a proxy server. When
> I test
> the program on the new server, I get this error message:
>
> OLE IDispatch exception code 0 from System: The remote server returned
> an
> error: (407) Proxy Authentication Required...
>
> The eFax people are no help - they just say to contact my network
> person.
> However, the network person says that I need to talk with the eFax
> people.
>
> Any suggestions?

Proxy authentication is just that - you need credentials, usually a
username and password, to get through the proxy. Some proxy's can be
configured to use already-entered credentials, but the network person
ought to be able to tell you what's required to get out through the
proxy server.

Another way to say basically the same thing: If it worked before the
proxy server was added and it doesn't work now, it's an issue with the
proxy server and therefore your network person. Your network person
should either help you with the authentication _or_ configure the server
to allow the fax program to bypass the proxy.

-S-