My name is Charlie Parker and I'm a Project Manager for
Fowler Software Design LLC (www.fowlersoftware.com). We
develop custom software for clients.
I'm currently working on a project for a client named
Dupree. Dupree runs a call center for non-profit
organizations like Vietnam Veterans of America (V.V.A.).
When anyone wants to make a donation of items like
clothing, toys, etc. to V.V.A., they call an 800 number
that directs them to Dupree. A person at Dupree enters
the donor's information (name, address, phone number,
items to be donated, pickup date, etc.) into the computer
system. Then each night, the computer system at Dupree
faxes a list of scheduled item pickups to the various
outlets across the US so the outlet can then send out a
truck to pick up the items. Currently, Dupree gets about
25,000 calls a week, but with the new system, they hope
to expand.
A feature we would like to add to the system is the
ability to show the Thomas Street Guide page and section
for each address on the pickup that gets faxed to the
various outlets. Most of the outlets already use the
Thomas Guide, so adding this info to the pickup list will
save them the time of trying to find the page/section.
Thus, what I need is a program that has an API or OCX
interface that when given an address anywhere within the
US will return the page number and section for that
address if that address is on any of the Thomas Guides.
Is such a program available?
Thanks.
Charlie Parker
cparker@fowlersoftware.com