Help files not displaying on some machines

I have an application in foxpro 6. Help files are all "*.chm".

On machines that do not display help when F1 is pressed:

Help is on
Help file paths are correct
Issuing a "Help" command has no effect.

The application is the same on all machines so it appears to be related to
the machine, not the program. These machines will display a help file when
the file is double clicked in an open folder.


Any ideas?


With thanks

Tony


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trw7at
Tue Sep 14 16:32:57 CDT 2004

news.inspire.net.nz seemed to utter in
news:hiJ1d.3528$mZ2.327474@news02.tsnz.net:

> I have an application in foxpro 6. Help files are all "*.chm".
>
> On machines that do not display help when F1 is pressed:
>
> Help is on
> Help file paths are correct
> Issuing a "Help" command has no effect.
>
> The application is the same on all machines so it appears to be related
> to the machine, not the program. These machines will display a help
> file when the file is double clicked in an open folder.
>
>
> Any ideas?

Just so you don't think you're going crazy, I have seen the
same thing myself. A set of users all on the same network
running the same version of Windows (2K pro), with the same
application installed. Everyone can bring up help except
one person. Haven't had the time to troubleshoot it yet.

-- TRW
_______________________________________
My e-mail: t r w 7
@ i x . n e t c o m . c o m
_______________________________________

Leemi
Tue Sep 14 16:48:58 CDT 2004

Hi Tonyw:

There were several problems with the Help file and VFP 6.0. See these
articles for more info:

194196 FIX: No Help File With Distributed App
http://support.microsoft.com/?id=194196

214560 FIX: Installing Newer MSDN Causes Help to Malfunction
http://support.microsoft.com/?id=214560

Make sure you have VFP 6.0 Service Pack 5 installed. You can get it from
this link:

http://msdn.microsoft.com/vstudio/downloads/updates/sp/

I would then uninstall the application from the client machine and create a
new Setup.exe with SP5 installed. To make sure the new Setup.exe reads the
updated SP5 files, delete the dkcontrl.dbf, Dkcontrl.cdx , and Wizsetup.ini
files and the compress folder created by the Setup Wizard. Do not delete
the Distrib.src folder.

I hope this helps.

This posting is provided "AS IS" with no warranties, and confers no rights.

Sincerely,
Microsoft FoxPro Technical Support
Lee Mitchell

*-- VFP9 Public Beta Now Available!! --*
Download the VFP9 beta here: http://msdn.microsoft.com/vfoxpro/

*-- VFP8 HAS ARRIVED!! --*
Read about all the new features of VFP8 here:
http://www.universalthread.com/VisualFoxPro/News/VFP8Release.asp
Purchase VFP8 here:
http://shop.microsoft.com/Referral/Productinfo.asp?siteID=11518

Keep an eye on the product lifecycle for Visual FoxPro here:
http://support.microsoft.com/default.aspx?id=fh;[ln];lifeprodv
- VFP5 Mainstream Support retired June 30th, 2003
- VFP6 Mainstream Support retired Sept. 30th, 2003




> I have an application in foxpro 6. Help files are all "*.chm".
>
> On machines that do not display help when F1 is pressed:
>
> Help is on
> Help file paths are correct
> Issuing a "Help" command has no effect.
>
> The application is the same on all machines so it appears to be related
> to the machine, not the program. These machines will display a help
> file when the file is double clicked in an open folder.
>
>
> Any ideas?

news
Thu Sep 16 15:31:06 CDT 2004

Thanks Lee

I was working through the steps but I am not sure how to:
"Make sure the new setup.exe reads the updated SP5 files"

With thanks:

Tony

"Lee Mitchell" <> wrote in message
news:0$B4uSqmEHA.2932@cpmsftngxa06.phx.gbl...
> Hi Tonyw:
>
> There were several problems with the Help file and VFP 6.0. See these
> articles for more info:
>
> 194196 FIX: No Help File With Distributed App
> http://support.microsoft.com/?id=194196
>
> 214560 FIX: Installing Newer MSDN Causes Help to Malfunction
> http://support.microsoft.com/?id=214560
>
> Make sure you have VFP 6.0 Service Pack 5 installed. You can get it from
> this link:
>
> http://msdn.microsoft.com/vstudio/downloads/updates/sp/
>
> I would then uninstall the application from the client machine and create
a
> new Setup.exe with SP5 installed. To make sure the new Setup.exe reads the
> updated SP5 files, delete the dkcontrl.dbf, Dkcontrl.cdx , and
Wizsetup.ini
> files and the compress folder created by the Setup Wizard. Do not
delete
> the Distrib.src folder.
>
> I hope this helps.
>
> This posting is provided "AS IS" with no warranties, and confers no
rights.
>
> Sincerely,
> Microsoft FoxPro Technical Support
> Lee Mitchell
>
> *-- VFP9 Public Beta Now Available!! --*
> Download the VFP9 beta here: http://msdn.microsoft.com/vfoxpro/
>
> *-- VFP8 HAS ARRIVED!! --*
> Read about all the new features of VFP8 here:
> http://www.universalthread.com/VisualFoxPro/News/VFP8Release.asp
> Purchase VFP8 here:
> http://shop.microsoft.com/Referral/Productinfo.asp?siteID=11518
>
> Keep an eye on the product lifecycle for Visual FoxPro here:
> http://support.microsoft.com/default.aspx?id=fh;[ln];lifeprodv
> - VFP5 Mainstream Support retired June 30th, 2003
> - VFP6 Mainstream Support retired Sept. 30th, 2003
>
>
>
>
> > I have an application in foxpro 6. Help files are all "*.chm".
> >
> > On machines that do not display help when F1 is pressed:
> >
> > Help is on
> > Help file paths are correct
> > Issuing a "Help" command has no effect.
> >
> > The application is the same on all machines so it appears to be related
> > to the machine, not the program. These machines will display a help
> > file when the file is double clicked in an open folder.
> >
> >
> > Any ideas?
>
>
>


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Matthew
Thu Sep 23 23:11:21 CDT 2004

Instead of using chm files why not use .hlp files. There is an excellent
program called help magician that lets you produce very nice help files that
can be opened on any machine.

--Matt
"news.inspire.net.nz" <tonyw@maxnet.co.nz> wrote in message
news:hiJ1d.3528$mZ2.327474@news02.tsnz.net...
>I have an application in foxpro 6. Help files are all "*.chm".
>
> On machines that do not display help when F1 is pressed:
>
> Help is on
> Help file paths are correct
> Issuing a "Help" command has no effect.
>
> The application is the same on all machines so it appears to be related to
> the machine, not the program. These machines will display a help file
> when
> the file is double clicked in an open folder.
>
>
> Any ideas?
>
>
> With thanks
>
> Tony
>
>
> ---
> Outgoing mail is certified Virus Free.
> Checked by AVG anti-virus system (http://www.grisoft.com).
> Version: 6.0.749 / Virus Database: 501 - Release Date: 1/09/2004
>
>