Have received much help here for my VFP app but now I need help keeping the
support end organized. Can anyone recommend a good help-desk ticketing
software program? Don't want to re-invent the wheel here. Looking for
something web-based, Google search returned too many results. I'd like to
know if anyone here can make a recommendation.

TYIA

- Ben

Re: Help Desk software recomendation by Dan

Dan
Wed Mar 29 08:55:43 CST 2006

I use the free version of SysAid.

http://www.ilient.com/

"JWBlue" <nospam@nospam.com> wrote in message
news:y6xWf.37332$ty4.4199@tornado.rdc-kc.rr.com...
> Have received much help here for my VFP app but now I need help keeping
the
> support end organized. Can anyone recommend a good help-desk ticketing
> software program? Don't want to re-invent the wheel here. Looking for
> something web-based, Google search returned too many results. I'd like to
> know if anyone here can make a recommendation.
>
> TYIA
>
> - Ben
>
>



RE: OT: Help Desk software recomendation by BrianHiatt

BrianHiatt
Wed Mar 29 13:40:03 CST 2006

This one is excellent. Very high functionality and I think free for limited
use.
http://manageengine.adventnet.com/products/support-center/index.html?ad-main

Brian Hiatt
Collectorpro Software Group
www.collectorpro.com

"JWBlue" wrote:

> Have received much help here for my VFP app but now I need help keeping the
> support end organized. Can anyone recommend a good help-desk ticketing
> software program? Don't want to re-invent the wheel here. Looking for
> something web-based, Google search returned too many results. I'd like to
> know if anyone here can make a recommendation.
>
> TYIA
>
> - Ben
>
>
>