Undeliverable Message when Sending e-mail

I have a client that recieves the following back when sending e-mails to
only one particular domain.

They are running Server 2003 R2 Standard with Exchange 2003 Standard SP2.


This is a delivery status notification, automatically generated by MTA
im2.namehub.com on Tue, 22 Jul 2008 22:41:58 -0700
Regarding recipient(s) : leeann@canadaygroup.com
Delivery status : Failed. Message could not be delivered to domain
<canadaygroup.com> .Error while sending data.
MTA Response :550
The original message headers are included as attachment.

________________________________________

Reporting-MTA: dns; im2.namehub.com

Final-Recipient: rfc822;leeann@canadaygroup.com
Diagnostic-Code: smtp; 550 5.7.1 Sender ID (PRA) Not Permitted
Remote-MTA: dns; 64.70.67.183
Action: failed
Status: 5.0.0


Thoughts??

Thanks,

Matt

Susan
Wed Jul 23 15:16:14 CDT 2008

sounds like canadaygroup.com will not accept email from a domain without an
SPF record...

--
Susan Conkey [MVP]



"Matt" <mm@bb.com> wrote in message
news:ucgI0qP7IHA.4532@TK2MSFTNGP05.phx.gbl...
>I have a client that recieves the following back when sending e-mails to
>only one particular domain.
>
> They are running Server 2003 R2 Standard with Exchange 2003 Standard SP2.
>
>
> This is a delivery status notification, automatically generated by MTA
> im2.namehub.com on Tue, 22 Jul 2008 22:41:58 -0700
> Regarding recipient(s) : leeann@canadaygroup.com
> Delivery status : Failed. Message could not be delivered to domain
> <canadaygroup.com> .Error while sending data.
> MTA Response :550
> The original message headers are included as attachment.
>
> ________________________________________
>
> Reporting-MTA: dns; im2.namehub.com
>
> Final-Recipient: rfc822;leeann@canadaygroup.com
> Diagnostic-Code: smtp; 550 5.7.1 Sender ID (PRA) Not Permitted
> Remote-MTA: dns; 64.70.67.183
> Action: failed
> Status: 5.0.0
>
>
> Thoughts??
>
> Thanks,
>
> Matt
>

Rich
Wed Jul 23 18:38:39 CDT 2008

On Wed, 23 Jul 2008 14:31:26 -0500, "Matt" <mm@bb.com> wrote:

[ snip ]

>This is a delivery status notification, automatically generated by MTA
>im2.namehub.com on Tue, 22 Jul 2008 22:41:58 -0700
>Regarding recipient(s) : leeann@canadaygroup.com
>Delivery status : Failed. Message could not be delivered to domain
><canadaygroup.com> .Error while sending data.
>MTA Response :550
>The original message headers are included as attachment.
>
>________________________________________
>
>Reporting-MTA: dns; im2.namehub.com
>
>Final-Recipient: rfc822;leeann@canadaygroup.com
>Diagnostic-Code: smtp; 550 5.7.1 Sender ID (PRA) Not Permitted
>Remote-MTA: dns; 64.70.67.183
>Action: failed
>Status: 5.0.0
>
>
>Thoughts??

Your SPF data uses ip4 with CIDR notation. Exchange 2003 SP3 doesn't
like that. The error is at the receiving server, not yours.

They need to install http://support.microsoft.com/kb/951639.

Oh . . . so do you if you don't want to be refusing legitimate email.
---
Rich Matheisen
MCSE+I, Exchange MVP

Matt
Wed Jul 23 19:16:20 CDT 2008


Sounds good. I will forward the information to them.

Thanks!

Matt


"Rich Matheisen [MVP]" <richnews@rmcons.com.NOSPAM.COM> wrote in message
news:60gf84dso396ne2qv0m9sfjr0pq0rdfh7t@4ax.com...
> On Wed, 23 Jul 2008 14:31:26 -0500, "Matt" <mm@bb.com> wrote:
>
> [ snip ]
>
>>This is a delivery status notification, automatically generated by MTA
>>im2.namehub.com on Tue, 22 Jul 2008 22:41:58 -0700
>>Regarding recipient(s) : leeann@canadaygroup.com
>>Delivery status : Failed. Message could not be delivered to domain
>><canadaygroup.com> .Error while sending data.
>>MTA Response :550
>>The original message headers are included as attachment.
>>
>>________________________________________
>>
>>Reporting-MTA: dns; im2.namehub.com
>>
>>Final-Recipient: rfc822;leeann@canadaygroup.com
>>Diagnostic-Code: smtp; 550 5.7.1 Sender ID (PRA) Not Permitted
>>Remote-MTA: dns; 64.70.67.183
>>Action: failed
>>Status: 5.0.0
>>
>>
>>Thoughts??
>
> Your SPF data uses ip4 with CIDR notation. Exchange 2003 SP3 doesn't
> like that. The error is at the receiving server, not yours.
>
> They need to install http://support.microsoft.com/kb/951639.
>
> Oh . . . so do you if you don't want to be refusing legitimate email.
> ---
> Rich Matheisen
> MCSE+I, Exchange MVP

dacrusher
Thu Oct 02 10:23:02 CDT 2008

Hi Rich,

I am having the same problem. Can you please elaborate on the article you
referenced? I am confused as the article states that the symptoms are that
users are receiving spam even though they shouldn't be... That is not the
issue that is mentioned at the beginning of the string.. I'm sure I'm
missing something..

Thanks in advance!!!!

"Rich Matheisen [MVP]" wrote:

> On Wed, 23 Jul 2008 14:31:26 -0500, "Matt" <mm@bb.com> wrote:
>
> [ snip ]
>
> >This is a delivery status notification, automatically generated by MTA
> >im2.namehub.com on Tue, 22 Jul 2008 22:41:58 -0700
> >Regarding recipient(s) : leeann@canadaygroup.com
> >Delivery status : Failed. Message could not be delivered to domain
> ><canadaygroup.com> .Error while sending data.
> >MTA Response :550
> >The original message headers are included as attachment.
> >
> >________________________________________
> >
> >Reporting-MTA: dns; im2.namehub.com
> >
> >Final-Recipient: rfc822;leeann@canadaygroup.com
> >Diagnostic-Code: smtp; 550 5.7.1 Sender ID (PRA) Not Permitted
> >Remote-MTA: dns; 64.70.67.183
> >Action: failed
> >Status: 5.0.0
> >
> >
> >Thoughts??
>
> Your SPF data uses ip4 with CIDR notation. Exchange 2003 SP3 doesn't
> like that. The error is at the receiving server, not yours.
>
> They need to install http://support.microsoft.com/kb/951639.
>
> Oh . . . so do you if you don't want to be refusing legitimate email.
> ---
> Rich Matheisen
> MCSE+I, Exchange MVP
>