Hello,
A couple of our users are having some odd issues with outlook 2003 w/
Exchange 2007. When you create a new appointment and invite a resource
the person can most of the Free/Busy times but some do not display.
It seems like only certain meeting times are not displayed but most
show up.If you look at the resources calendar it shows up.
I have
- Checked to make sure the users are not showing the time as Free
- Made sure that the missing meetings had the 15 minutes to be updated
even though they were created weeks prior
- Given the users full access to the resources calendar so they can
view it as a shared calendar
- Cleaned out the users Free/Busy cache by running the command
"outlook /Cleanfreebusy"
The only thing that seems to "work" is to give the user full access
then open that resources shared calendar, then open a meeting request
as the resource. Look at the scheduling tab. Close without saving.
Create a meeting request as that user. This seems to finally load the
correct time for that day or meeting. This does not work for future
events though, if you look 2+ days past some items still do not show.
This worries me because I can not do this for all users.
A couple things to note:
The resource was created as a user in Exchange 2003. There is a person
in charge of accepting and rejecting the invites to that user/
resource. This causes trouble when looking at the schedule then
scheduling meetings before the invite is accepted.
We recently upgraded to Exchange 2007 from 2003. Clients are still
using Outlook 2003.
Thanks for any help or suggestions.
Don Graham
dongraham@bullseyeglass.com