trouble importing entourage email

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 - 1
 - Responding in color I notice that if I send an e mail and ask a bunch of questions some people like to respond in between text in different colors. I just tried this with someone who sent me a bunch of questions. I made sure I was in html mode, and used the color selector. The only problem was that every time I moved down a few lines to answer the next question, the color reverted back to black. Just seeing what are the best techniques for this. Thanks! Tag: trouble importing entourage email Tag: 25338
 - 2
 - Time lapse When sending a mail, entourage seem to take some time trying to log into my mail server, approx. 15secs of idling time after which it will only start sending the mail out. This didn't happen when I send out mail to news rooms or when receiving mails off my mail server. What can be the cause of such time lapse? Any ideas?? G4/OSX 10.2.6/Entourage X Thanks! Tag: trouble importing entourage email Tag: 25331
 - 3
 - Problem using ssh tunneling with localhost, error -3260 I am trying to setup entourage to read from the localhost via ssh to my company server. Every time I try to read mail I get the -3260 error message. I have validated my account settings in both mac mail and netscape mail and both work fine with ssh. Any ideas on what could be causing this? Thanks. Tag: trouble importing entourage email Tag: 25322
 - 4
 - Missing Entourage Folders Comrades: I was recently forced to reinstall OS 10.2.6 and Microsoft office. The hard drive was backed up before this reinstall. Everything is fine now but the Entourage personal folders (the folders under "on my computer" in the folder pane) have disappeared. Searching by name does not produce results. Does anyone have any suggestions as to where these files may be? Thank you. Tag: trouble importing entourage email Tag: 25320
 - 5
 - Office 2001 Type 2 error on load Hi there: each time I try loading Entourage, Word, Powerpoint, or Excel I get a Type 2 error, crashing the program. Sometimes Entourage will boot up, but give me a Type 3 error as soon as I begin to receive email. Outlook loads up, but crashes as soon as I try to check my email. So far, I've tried deleting my Internet Preferences, Microsoft Preferences, and moving my identity to a new folder, all to no avail. Loading Entourage off the CD didn't work either. Any ideas? Thank you very much, Jean-Paul vancouver Tag: trouble importing entourage email Tag: 25319
 - 6
 - How to use Entourage X and Outlook same database Hi, I constantly switch from MacOS X (Entourage X) and MacOS 9 (Outlook Express) and check my mail (Imap account) on both systems. Then, there's a way to use the same database folder with my address book and configurations on the Entourage and Outlook, because right now, when I add a new mail address, I have to add manually to Outlook Express on the MacOS 9 and then (if I don't forget it), in Entourage X on the OS X. Thanks, Junior Hernandez. Tag: trouble importing entourage email Tag: 25301
 - 7
 - How to use Entourage X and Outlook same database Hi, I constantly switch from MacOS X (Entourage X) and MacOS 9 (Outlook Express) and check my mail (Imap account) on both systems. Then, there's a way to use the same database folder with my address book and configurations on the Entourage and Outlook, because right now, when I add a new mail address, I have to add manually to Outlook Express on the MacOS 9 and then (if I don't forget it), in Entourage X on the OS X. Thanks, Junior Hernandez. Tag: trouble importing entourage email Tag: 25299
 - 8
 - Entourage X rebuild problems (I also posted this on the Entourage-Talk mailing list. I hope this is OK.) The Problem: I am having a serious problem with my mail database. I cannot access the data and rebuilding does not work. To make things worse the last backup was made on June 13th, which I hate to admit. There has been important mail communication since then which I would really, really hate to loose. Therefore, I would be most thankful for any help on how to solve my problem! The Details: I am running the latest version of Entourage X on Mac OS X 10.2.6 with Office v. X 10.1.3. My database is already fairly big, it has 2.28 GB (2.453.017.424 Bytes). I read that the maximum size can be 4 GB so it should still work. Three days ago Entourage stopped working. On starting it shows the following error, without an error number: "Accessing the data is not possible. Perhaps the problem can be solved by rebuilding the database." After pressing OK I get: "To rebuild the database quit all other Microsoft Office applications and try it again." (I am translating these from German so the English error messages probably are somewhat different.) I did not find the error on http://www.entourage.mvps.org. I quit Entourage X and start a Typical Rebuild. I see a progress bar from 0 to 10220, probably the total number of my mails. After 1 minute progress is on 200. There it stays around 5 minutes. The new database grows to 3.23 GB. I checked that in the Finder. After 9 minutes I get the following error, again without an error number: "The database could not be rebuilt, because there is not enough space left to create the new database files." Actually, I have 15.7 GB of free space on the hard disk. I assume that the 4 GB limit was reached. When I look in the Finder the new database was deleted again and I still have my database with 2.28 GB. I tried an Advanced Rebuild. First it does some preparation, the progress bar goes from 0 to 10220. Then it does compaction. The progress bar from 0 to 10220 is on 1400 after 1 minute. There it says for quite some time. The new database grows from 1 GB to 3.9 GB (4.193.139.408 bytes) in 11 minutes. After 13 minutes the progress moves from 1400 to 2700. After 14 minutes I get the following message: "The database was rebuilt. The old versions of the database files were renamed to Old Database and Old Database Cache. They can be moved to the trash." After pressing OK I get: "The storage limit of the Entourage database was reached. The Entourage database can save up to 4 Gigabyte (GB) of information. This limit is now reached. Compact the database by doing a Typical Rebuild." The new database has 4 GB (4.294.967.280 Bytes, 16 bytes less than the full 4 GB). Entourage prompts me for a rebuild. I do a Typical Rebuild again. It starts compacting the database, again from 0 to 10220. It stays at 1300 for 13 minutes. Then there is a second progress bar named "compacting and optimizing email" from 0 to 1288. After 14 minutes the following message is shown: "The database was rebuilt. The old versions of the database files were renamed to Old Database and Old Database Cache. They can be moved to the trash." Entourage X opens but does not show my identity but the main identity. When I switch to my identity I get the message: "The storage limit of the Entourage database was reached. The Entourage database can save up to 4 Gigabyte (GB) of information. This limit is now reached. Compact the database by doing a Typical Rebuild." The database has now 3.99 GB (4.292.677.552 bytes). I tried doing a Typical Rebuild again without success. When I open Entourage X I get the message: "The storage limit of the Entourage database was reached. The Entourage database can save up to 4 Gigabyte (GB) of information. This limit is now reached. Compact the database by doing a Typical Rebuild." Then it prompts me to do a rebuild. If I say cancel I get the follwing error message, without an error number: "Error during startup. Message error." The questions: 1. Why does the rebuild try to grow my database from 2.28 GB to 4 GB so that the storage limit is reached? 2. Why does it say there is too little space on my disk if I have 15.7 GB free? 3. Does anyone have an idea what else I could try? 4. Can anyone please provide me documentation about the file format of the Entourage X database? I am a programmer myself and could write a program to save my mails if I had this information. 5. What might be the reason for the first error message in the first place? ("Accessing the data is not possible. Perhaps the problem can be solved by rebuilding the database.") I did not make any unusual observations like message errors before. The speculations: I wildly guess that there is some error in the rebuild. Maybe there is some corrupt message so that Entourage reads over its end and thinks it is huge. The rebuild staying that long at one place and the database growing to almost twice the size seems to support that assumption. Perhaps the actual limit for the Entourage X database is not 4 GB but actually somewhere at 2 GB due to the design of the rebuild process. In this case it should be documented. The pledge: I would be really, really thankful if someone could provide me information to fix this problem and get to my emails. If you need some additional information from me or want me to try out things I will gladly do that. If you can provide me with test programs which check my database for certain error conditions I am willing to run them. If you provide me with information about the file format I will help debugging the problem. Thank you for your patience and support! Kind regards, Bernhard Pieber Tag: trouble importing entourage email Tag: 25298
 - 9
 - exporting a certain number of contacts how can I export designated 50 contacts of 2000 to use them in excel (I know how to export and import addresses from entourage to excel, but entourage always exports ALL two thousands of my contacts). Any suggestions? Thank you, Carlos Tag: trouble importing entourage email Tag: 25290
 - 10
 - Junk mail filter overzealous I'm running Entourage X on OS 10.1.5. When I receive new mail that I've sent to myself, it goes straight into the Deleted Items folder. Actually, many messages that are not junk go into Deleted Items, even though I've set a rule for junk mail to go into a junk mail folder. Any ideas? Tag: trouble importing entourage email Tag: 25289
 - 11
 - Background Picture I added a background picture to my message and it tiled and looked horrible. Now I can't figure out how to remove it. Do I have to recreate the message, or am it missing something? -- iMac 500 SE, OS X 10.1.5, Office X, 384 RAM Tag: trouble importing entourage email Tag: 25288
 - 12
 - Missing entourage folders Comrades: I was forced to reinstall OS 10.2.6 and Microsoft Office X recently. This seems to have deleted all of my personal folders in Entourage (the folders listed under "on my computer" in the folder pane). I backed up my hard drive before restalling the above software and the reinstall created a folder on my hard drive called "previous systems" that contains most of the previous, relevant files. Can anyone tell me where my folders have gone--searching for them by name does not produce any hits. Thank you. Tag: trouble importing entourage email Tag: 25286
 - 13
 - error -61 When I try to import a Ent 2001 Identity from my powerbook running 9.1 to my iBook running Ent OSX I get a message saying "Can't complete Import. Error -61. I looked for the identity and it is NOT in the Documents/microsoft office user Data/office 2001 Use identity folder, instead it is in documents/MS office user data/identity folder When I try to quit ent 2001 after it quits, I get the message "Program has unexpectedly quit." Unfortunately I don't have the program disks anymore. Tag: trouble importing entourage email Tag: 25277
 - 14
 - Changing keyboard layout / input type stops spell checking Hello, I have recently acquired a Polish language spelling dictionary for Office X, which installs nicely into the standard location for dictionaries in "Shared Applications." In Word, this dictionary works beautifully, but in Entourage a strange problem emerges. In Entourage, when I write using the US keyboard layout, I can spell check fine using either the English (UK) or Polish dictionaries (but this latter part isn't very useful, since Polish contains Central European font characters). When I switch the Input Type to Polish, so I can write Polish words correctly, whatever I type is ignored by the spell checker, using any dictionary. It's as if the spell checker simply does not see any text entered using the Polish Input Type. Any ideas on how I can get the spell checker to recognise text entered using the Polish Input Type, so I can actually use the Polish dictionary to check Polish spelling? Thanks a lot -- it's fantastic that this newsgroup is so active! Best, Jan Tag: trouble importing entourage email Tag: 25276
 - 15
 - Crashing like crazy Entourage is just crashing like crazy. I did a typical rebuild. Didn't seem to help. Which preferences should I trash. I would prefer not to affect my Explorer preferences. There used to be a navigation preference to trash is that around still? Any other ideas appreciated. Thanks! Kevs Tag: trouble importing entourage email Tag: 25259
 - 16
 - Typing Slow If you are typing and thing seem sluggish, like you type, but don't see the type right away like you should. Any ideas appreciated. Thanks! Kevin Tag: trouble importing entourage email Tag: 25258
 - 17
 - Typical Rebuild Program says compacting and optimizing mail. Then it has a number of 17,750. What is this huge number referring to? I hope it's not mail as I have no where near this amount. Thanks!! Kevin Tag: trouble importing entourage email Tag: 25257
 - 18
 - Purging old newsgroup postings? Hello all--is there a way for me to delete old newsgroup postings in Entourage X? I've tried selecting and pressing Delete and Cmd-Delete, but the "Delete Message" and "Delete Thread" options are greyed-out in the "Edit" menu. I appreciate the pointers, but I'd hate to have my hard drive slowly fill up with messages that I don't need any more....? David Tag: trouble importing entourage email Tag: 25251
 - 19
 - "An error occurred while launching" Entourage won't launch, I get the following message: An error occurred while launching. The "Entourage Temp" folder could not be found. It is likely that you have a file with the same name or an alias that doesn't point to a folder. I've tried reinstalling Entourage - same message before and after. Herb McPherson Tag: trouble importing entourage email Tag: 25243
 - 20
 - "Today" tasks Hello, all! Is there a way to have the Tasks list display TODAY's tasks in bold-face? "Past-due" tasks are bolded automatically, but it would be helpful to me if things that were ABOUT to be past-due were highlighted also.... Thanks for any insights! : ) David Tag: trouble importing entourage email Tag: 25240
 - 21
 - CATEGORY COLOUR SYNC Hi, Been using Entourage on a Mac OS 9.2 since New Year. All my categories are assigned colours. Since middle of May all my mail comes thru as black, ie not assigned the relevant category colour. Driving me nuts as my junk folder has a colour that is now not being recognised, need I say more. Can you help?? Cheers Brem Tag: trouble importing entourage email Tag: 25239
 - 22
 - Newsreader offline question Hi All I really enjoy the entourage newsreader. One issue. How can I set it download both the headers and bodies in one go. I don¹t connect to any binary groups , but I would like to be able to read my news offline. Regards Angus Tag: trouble importing entourage email Tag: 25238
 - 23
 - PocketPC Sync with new Entourage? I regrettably purchased a Pocket PC which worked quite well with Entourage for OS9. Someone could send me an email with an event. I would accept. It would automatically add it to my calendar. They have changed the calendar standard in Entourage for X (you would think both Microsoft products would be compatible) and now the dates are all wacky. I have PocketMac but it is horribly slow. Is this problem going to be resolved with the new Exchange underpinnings? Tag: trouble importing entourage email Tag: 25231
 - 24
 - Resend: How delete cookies left by email messages? This was posted on July 25 and may have been missed in the crush of the large number of postings around that date. Can you help, please?: How does one delete cookies left by messages opened in Entourage X SR1? (Some companies, such as versiontracker.com and the New York Times, send email messages with the option to accept or decline cookies. I accidentally clicked "accept" but do not know where the cookies are stored.) Tag: trouble importing entourage email Tag: 25229
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 - Why so few Actions under Schedules? Bring up Schedules and you'll see how few things you can do. What is so difficult about having tons of actions? ...Bijan ps That applescript thing won't do Tag: trouble importing entourage email Tag: 25226
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 - 1
 - Question on Rules using FROM and an Email address Question: In the RULES window: If I want all emails with a particular domain name to move to a target folder, do I just put FROM and add a domain such as @domain.com in the field Then put MOVE TO FOLDER and the "folder name". Will this catch all the emails from a domain? -DEWAUN Tag: trouble importing entourage email Tag: 25224
 - 2
 - Dismissed Office Notifictions reappear on upgrade to X I imported my data from Entourage 2002 to X and office notifications that were previously dismissed appeared again in the dock (all 916 of them). When I open the Office Notifications app I am not given the opportunity to Dismiss or Dismiss all. Nothing happens. I've rebuilt the database. I found another message thread but the solution was "sheer luck." Does anyone have a more practical solution? Tag: trouble importing entourage email Tag: 25223
 - 3
 - Calendar as WebPage > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3142413429_764352 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit I am trying to do a basic shared calendar routine in Entourage Can I setup a Applescript on all user¹s MACs to save calendar to server folder every day so they can be shared ? Has anyone managed to do this with any success ? --B_3142413429_764352 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Calendar as WebPage</TITLE> </HEAD> <BODY> I am trying to do a basic shared calendar routine in Ent= ourage Can I setup a Applescript on all user’s MACs to save calendar to serv= er folder every day so they can be shared ? Has anyone managed to do this with any success ? </BODY> </HTML> --B_3142413429_764352-- Tag: trouble importing entourage email Tag: 25203
 - 4
 - Entourage and Exchange Server Has anyone managed to use Entourage with and Exchange server? I am running a number of PCs and Macs on a single network all using Exchange Server. With Quark 6 now out - Outlook is the only system 9 programme I use and I would really like to kill 9 off now. Does Entorage work? If not has anyone heard of any news to support Exchange Server via OSX? Cheers Tag: trouble importing entourage email Tag: 25201
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 - *About HTML* is there a way you can add html to a msg Is there a way to add HTML commands to a message? For example, I want to have a picture in my message but don¹t want to attach it. Is there any way to edit the html source of mail message? Tag: trouble importing entourage email Tag: 25199
 - 6
 - Signatures Does anyone know if signatures can be applied to Categories? For example, I use one signature for Family, another for Friends, a more formal one for Business, etc. It would be really useful if there was an option to set a "default" signature for each category!! John G South Australia Tag: trouble importing entourage email Tag: 25196
 - 7
 - Calendar question Calendar automatically defaults to an all-day occurrence when I add events. How do I change it so that it's just for a specific time, which is true for me in 98% of the cases when I have appointments? Thanks in advance. Using Entourage v.X, latest with all updates on Mac OSX 2.6. Tag: trouble importing entourage email Tag: 25195
 - 8
 - BBC message won't send ... I tried to sent a message with a BBC list of about 150 recipients. It froze part way through, and left the message in the Outbox. "Send and receive" failed to finish or restart the process. I've quit Entourage, restarted, tried resend a number of times ... and I see no activity indicated by the "progress gear." I would gladly create a new message and resend, but when I try to open the errant message, in order to copy its contents, I get the following error message: "Can't open the message because it is being send." I rarely tangle with Entourage. I had problems with my last BBC message ... Help Tag: trouble importing entourage email Tag: 25192
 - 9
 - CANT UPDATE OFFICE X to 10.1.3 Hi, I have been running Office 10.0.0 for quite some time. So I decided I needed to update the software. I first updated it to 10.1.2. Everything went okay. Then I updated it to 10.1.3. It had me re-enter all my info ex:name, Phone #, and registration #. When I entered the reg#, it said the # is invalid. How can this be? Any tips or suggestions? thanks Lulu Tag: trouble importing entourage email Tag: 25185
 - 10
 - Entourage Deletes My Email Too! Hello Listers! I just wanted to chime in and say that Entourage deletes email on my IMAP (.mac) account also. It is always the OSXList Digest. It will also rename and replace the email with the next email message. This has happened five or six times, and I have only been using Entourage for about two weeks! Other than this quirk I love it! Any idea what is happening and how to fix it? .mac has been mentioned more than once. Could it be the culprit? Richard Entourage 10.1.1 OSX 10.2.6 Tag: trouble importing entourage email Tag: 25184
 - 11
 - Spam fight now Rules don't work! I was trying to fight spam by adding a set of rules, and now my rules don't work neither the new ones or the old ones that were working fine before. I don't know what I've done wrong, I've tried to disable or erase them - But nothing works. Could anyone help????? Thank you! Tag: trouble importing entourage email Tag: 25177
 - 12
 - Mail to Address Book freeze > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3142345098_21153382 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit When I go from Mail to address book, entourage freezes for up to 3 minutes before doing it. Very frustrating. I¹ve rebuilt the database. What¹s up anyone? Guy --B_3142345098_21153382 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Mail to Address Book freeze</TITLE> </HEAD> <BODY> When I go from Mail to address book, entourage freezes= for up to  3 minutes before doing it.  Very frustrating.  I&= #8217;ve rebuilt the database.  What’s up anyone? Guy </BODY> </HTML> --B_3142345098_21153382-- Tag: trouble importing entourage email Tag: 25175
 - 13
 - Big issue with Restore/Import Messages after backup Hi all ! I've got an issue trying to Import back the messages I previously saved from Entourage 2001. I did save all the messages with drag & droping the folders (including the Inbox) to a safe place, on another Mac. Then I installed again the iMac (format the HDD, install Mac OS 9.2.2, Office 2001, getting back the data and the old Entourage folders on the HDD, etc). Then I drag & dropped back the folders with my old messages back in Entourage 2001. And here come the problems... The restoration of the small folders was fine - OK. The restoration of the BIG folders (more than 150 MB, i.e. 1500 messages in store in a single folder) works but only partially: some messages are missing, since a more or less precise date (for example: in the Inbox, I have only the messages running from the Jan 1 2003 until March 27 2003 - nother after this date). No error message pops up. I upgraded Office 2001 to SR1, and started again the Imports - but that doesn't add anything to the gloomy picture... I guess it's the size of the Entourage folders wich is causing some trouble... Any help greatly appreciated ! Nicolas Tag: trouble importing entourage email Tag: 25173
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 - What's this line through messages? I have a junk mail folder on our IMAP server. After "deleting" the messages in that folder, I can still see them but they are crossed out. What happened to them? If they are gone, why are the headers still there? Nothing comes up when I click on a message though. Bijan Tag: trouble importing entourage email Tag: 25171
 - 15
 - Error: 7002 > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3142331240_7429084 Content-type: text/plain; charset="US-ASCII" Content-transfer-encoding: 7bit iMac flat screen, Entourage X Comcast High(?) Speed Internet Could not find explanation of Error 7002 in the Entourage Help Page under Errors. This error was listed after Entourage was not able to receive messages. Apparently a temporary problem because all is well now. Anyone care to comment on why or how this happens and if should Error 7002 be listed in the Help Page? Roger --B_3142331240_7429084 Content-type: text/html; charset="US-ASCII" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Error: 7002</TITLE> </HEAD> <BODY> iMac flat screen, Entourage X Comcast High(?) Speed Internet Could not find explanation of Error 7002 in the Entourage Help Page under E= rrors. This error was listed after Entourage was not able to receive messages. Apparently a temporary problem because all is well now. Anyone care to comment on why or how this happens and if should Error 7002 = be listed in the Help Page? Roger </BODY> </HTML> --B_3142331240_7429084-- Tag: trouble importing entourage email Tag: 25165
 - 16
 - Forward HTML message I have noticed that HTML messages that I receive from vendors or from newsletters that when forwarded lose their html formatting. How do I forward a message in the same format that I received it? Thanks P. Nelson Tag: trouble importing entourage email Tag: 25148
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 - wrong proxy in entourage I have recently switched over from earthlink to comcast and when I run entourge X in 10.2.6 it uses attbi as its proxy address. I then get an error message (1403) that it can't send or receive Where did this come from and how do I get rid of it? Thanks Tag: trouble importing entourage email Tag: 25146
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 - Can't setup schedule for IMAP account In Entourage X, JMF puts a all junk mail in the junk mail folder on the server. I want to delete this folder every so often. In trying to setup a schedule to do this, none of the IMAP folders are available. I can only see the folders under "On My Computer" ...Bijan Tag: trouble importing entourage email Tag: 25145
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 - Calendar Not showing > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3142344815_1398646 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit When I click on the calendar icon (or use View menu option to go to Calendar) I get a blank calendar window (I do get the view options and the 2 months shown July Aug, on the LHS as usual, but with the entire current month highlighted. Can¹t change it). I get a message ³Could not open that feature. Mail Error² OK button. I click OK and the same message appears again. Can happen 2 or 3 times. If I click on mail icon to go back to mail, I can get the same message again. If I go to notes or Address book these work and then if I got to mail it is fine. But calendar still not working. Tried entering a new calendar item but same error warning. OS X 10.1.5 Entourage 10.1.1 Powerbook G4 Thanks Greig --B_3142344815_1398646 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Calendar Not showing</TITLE> </HEAD> <BODY> When I click on the calendar icon (or use View men= u option to go to Calendar) I get a blank calendar window (I do get the view= options and the 2 months shown – July Aug, on the LHS as usual, but w= ith the entire current month highlighted. Can’t change it). I get a message “Could not open that feature. Mail Error” OK button. I click OK and the same message appears again. Can happen 2 or 3 times. If = I click on mail icon to go back to mail, I can get the same message again. I= f I go to notes or Address book these work and then if I got to mail it is f= ine. But calendar still not working. Tried entering a new calendar item but same error warning. OS X 10.1.5  Entourage 10.1.1 Powerbook G4 Thanks Greig </BODY> </HTML> --B_3142344815_1398646-- Tag: trouble importing entourage email Tag: 25142
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 - Lost identity? Hi! I have a G3 iMac and Microsoft Office, and I appear to have lost all my Entourage data. Apologies in advance for the long posting below. Some time ago I had an "end of the file was reached" message when transferring to Entourage from Outlook Express and was told this meant my database was corrupted. Tonight, while doing some exploring, I came across the old OE Database, Database Cache, Mailing Lists and Messages files. I decided to copy them into my Identities folder (suffixing them with OE), thinking they might contain the lost OE info. When I then tried to open Entourage, I initially got a message that it could not open with that identity (unspecified). I then dragged the four OE documents onto the desktop and opened Entourage again. This time it opened up, but with all my addresses, emails and diary appointments gone, and nothing but a welcome message from the Microsoft Mac team! Does this mean I've lost all my data? Or is it being held somewhere on the disk? In desperation I then tried to open Outlook Expess, and to my surprise I got the following message: "To use data from your previous version of Outlook Express, move or copy the identities folder located in ... to the Outlook Express 5.02 folder ... and start Outlook Express again". Is this message telling me I can now use the original data I had lost when I first transferred to Entourage? Apologies once more for the long posting. I hope I've given you enough information. Thanks in advance Mike H Tag: trouble importing entourage email Tag: 25139
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 - Applescript or Outgoing Rule and Multiple Accounts Hi List - I have about 12 accounts in entourage 10.1.1 and want to prevent sending a message to someone in my address book from the wrong account. The easiest way I can see to do this is create an outgoing rule that looks for the recipient's category and then changes the account from which it is being sent. The first part is doable in the rules - but as far as I can tell, the second is not. I found an apple script called Other Account 1.0.1 which will work - but to do so I have to have a group and add everyone for a given account into that group. It also seems to be able to handle only one group - I need the ability to handle 3 different accounts. Does anyone have any other suggestions? Thanks in advance for your time! Regards, Rob Tag: trouble importing entourage email Tag: 25134
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 - Printing from Entourage causes an error 79 on our HP Laserjet 5000 Every time this employee tries to print from Entourage to our HP 5000N it causes a 79 error and the printer needs to be restarted. Before I send another printer ro purchase a new one for that office I was hoping there may be a fix for this problem. Microsoft seems to point the finger at HP and vice versa. Thanks Tag: trouble importing entourage email Tag: 25125
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 - Export / Import Palm data Greetings Everyone, This is driving me nuts, I am trying to get my palm data to Entourage, and vice versa. I managed to get the import from my Palm Desktop, kind of. However, when exporting from Entourage to the Palm Desktop the names were exported but nothing else was exported. I'm on a Macintosh, running X.2.6 and Entourage v.X, the palm in question is a Zire .. if anyone knows what's might be going wrong, or the like please let me know, as i'm ready to scream. Thanks in advance, HAB Tag: trouble importing entourage email Tag: 25124
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 - Outlook 2002 Personal Address Book I am new to Mac, and am trying to import my Outlook 2002 personal address book to my Entourage X. How can this be done? Is it possible? Thanks for any assistance that can be provided... Tag: trouble importing entourage email Tag: 25123
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 - "Show Reply" disappears Why does "Show Reply" appear and then disappear one second after I reply in Entourage for OS X? Is there a setting that I might have overlooked? I am accessing mail from a Microsoft Exchange Server could this be part of the problem? Tag: trouble importing entourage email Tag: 25121

i am running OS 9.2 and recently did a clean install. everything was backed
up so i have my email but i am not able to import it into my new account. I
go to File> Import and I get options to import information from programs I
don't run i.e. outlook express, qualcomm eudora, claris emailer or a choice
to import from a text file. one says 'Import messages from MBOX format text
file". i tried that and after following the folders > office 2001 identities
> main identity >...when i get to main identity --where my emai doc is...it
shows up empty. how do i get it to appear so i can choose it and import the
email?

or is there another way to import email. i really need it!!! HELP

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Re: trouble importing entourage email by Diane

Diane
Sun Aug 03 16:22:59 CDT 2003

On 8/3/03 12:36 PM, in article BB52DC88.21F%poletamrilla@hotmail.com,
"idunna" <poletamrilla@hotmail.com> wrote:

> i am running OS 9.2 and recently did a clean install. everything was backed
> up so i have my email but i am not able to import it into my new account. I
> go to File> Import and I get options to import information from programs I
> don't run i.e. outlook express, qualcomm eudora, claris emailer or a choice
> to import from a text file. one says 'Import messages from MBOX format text
> file". i tried that and after following the folders > office 2001 identities
>> main identity >...when i get to main identity --where my emai doc is...it
> shows up empty. how do i get it to appear so i can choose it and import the
> email?
>
> or is there another way to import email. i really need it!!! HELP
>

You don't need to import, just drag over your old Identity folder to your
new MUD folder.

If you have used the new Main identity, you will need to rename it so you
don't overwrite. If this is the case, let us know and we can walk you
through moving over the new mail.

--
Diane Ross
MVP Entourage (MVPs are volunteers)
Entourage Help Page
<http://www.entourage.mvps.org/>

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