I created new users on my Mac Powerbook G4. Everything was peachy until
I opened Entourage. A new version poped up completely devoid of my old
stuff. I tried an import, but it said it couldn't find my stuff. I bet
this is simple, but I'm at a loss. Anybody else do this?

Re: retrieving files after upgrading by Mickey

Mickey
Tue Jan 25 18:53:12 CST 2005

First, in your original user, go to /Users/<Original
User>/Documents/Microsoft User Data/, and drag the "Office X Identities"
folder to /Users/<Original User>/Public/. Drag it while holding down the
Command & Option keys back to its original location. That creates an alias.

Then, in the new user, go to /Users/<Original User>/Public/, and, while
holding down the Command & Options keys, drag the "Office X Identities"
folder to /Users/<New User>/Documents/Microsoft User Data/ (you might have
to delete what's there already before you can drag the new one in). Then,
when you launch Entourage, you should be able to see your data.

If you're using Entourage 2004, replaces the references to Office X with
Office 2004. In the future, please state which version of Entourage you're
using.

On 1/25/05 9:24 AM, in article
1106666643.988009.117520@z14g2000cwz.googlegroups.com,
"janeenburkholder@earthlink.net" <janeenburkholder@earthlink.net> wrote:

> I created new users on my Mac Powerbook G4. Everything was peachy until
> I opened Entourage. A new version poped up completely devoid of my old
> stuff. I tried an import, but it said it couldn't find my stuff. I bet
> this is simple, but I'm at a loss. Anybody else do this?
>

--
Mickey Stevens (Microsoft MVP for Office:mac)
PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>
Entourage Help Page: <http://www.entourage.mvps.org/>


Re: retrieving files after upgrading by janeenburkholder

janeenburkholder
Tue Jan 25 19:58:10 CST 2005

Mickey,

Thanks for the response. I don't know what version of Entourage I was
using. Somebody else put it on my 'puter, and I used it without paying
attention. Evidently, when I partitioned it, then went online, it
updated itself? and yes, now it's 2004. And, I'm using version 10.2.

Now then, the only place I could find "users" is under system
prefs/accounts (it took me awhile to figure this out, 'cause the
documentation I had didn't tell me it was in accounts). Once at the
users tab, I see no option for original user, although I assume that
would be me/my account. But the only thing I can do there is select new
user or edit user or set auto login.

I also lost my files in I-tunes, even though they were all there
immediately after I created the partitions, 'cause I copied my son's
tunes into a shared file for him. Now, when I open it, nothing.

Again, thanks so much for any help you can give me . . .

Cheers, Janeen


Mickey Stevens wrote:
> First, in your original user, go to /Users/<Original
> User>/Documents/Microsoft User Data/, and drag the "Office X
Identities"
> folder to /Users/<Original User>/Public/. Drag it while holding down
the
> Command & Option keys back to its original location. That creates an
alias.
>
> Then, in the new user, go to /Users/<Original User>/Public/, and,
while
> holding down the Command & Options keys, drag the "Office X
Identities"
> folder to /Users/<New User>/Documents/Microsoft User Data/ (you might
have
> to delete what's there already before you can drag the new one in).
Then,
> when you launch Entourage, you should be able to see your data.
>
> If you're using Entourage 2004, replaces the references to Office X
with
> Office 2004. In the future, please state which version of Entourage
you're
> using.
>
> --
> Mickey Stevens (Microsoft MVP for Office:mac)
> PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>
> Entourage Help Page: <http://www.entourage.mvps.org/>


Re: retrieving files after upgrading by Mickey

Mickey
Wed Jan 26 17:07:47 CST 2005

If you double-click the hard drive icon on the Desktop icon, you should see
a "Users" folder. There you should be able to find the folders to which I'm
referring.

On 1/25/05 7:58 PM, in article
1106704690.132249.21230@z14g2000cwz.googlegroups.com,
"janeenburkholder@earthlink.net" <janeenburkholder@earthlink.net> wrote:

> Mickey,
>
> Thanks for the response. I don't know what version of Entourage I was
> using. Somebody else put it on my 'puter, and I used it without paying
> attention. Evidently, when I partitioned it, then went online, it
> updated itself? and yes, now it's 2004. And, I'm using version 10.2.
>
> Now then, the only place I could find "users" is under system
> prefs/accounts (it took me awhile to figure this out, 'cause the
> documentation I had didn't tell me it was in accounts). Once at the
> users tab, I see no option for original user, although I assume that
> would be me/my account. But the only thing I can do there is select new
> user or edit user or set auto login.
>
> I also lost my files in I-tunes, even though they were all there
> immediately after I created the partitions, 'cause I copied my son's
> tunes into a shared file for him. Now, when I open it, nothing.
>
> Again, thanks so much for any help you can give me . . .
>
> Cheers, Janeen
>
>
> Mickey Stevens wrote:
>> First, in your original user, go to /Users/<Original
>> User>/Documents/Microsoft User Data/, and drag the "Office X
> Identities"
>> folder to /Users/<Original User>/Public/. Drag it while holding down
> the
>> Command & Option keys back to its original location. That creates an
> alias.
>>
>> Then, in the new user, go to /Users/<Original User>/Public/, and,
> while
>> holding down the Command & Options keys, drag the "Office X
> Identities"
>> folder to /Users/<New User>/Documents/Microsoft User Data/ (you might
> have
>> to delete what's there already before you can drag the new one in).
> Then,
>> when you launch Entourage, you should be able to see your data.
>>
>> If you're using Entourage 2004, replaces the references to Office X
> with
>> Office 2004. In the future, please state which version of Entourage
> you're
>> using.
>>
>> --
>> Mickey Stevens (Microsoft MVP for Office:mac)
>> PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>
>> Entourage Help Page: <http://www.entourage.mvps.org/>
>

--
Mickey Stevens (Microsoft MVP for Office:mac)
PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>
Entourage Help Page: <http://www.entourage.mvps.org/>


Re: retrieving files after upgrading by janeenburkholder

janeenburkholder
Fri Jan 28 09:09:03 CST 2005

Mickey,

I did find the folder. Nevertheless, still I have been unsuccessful in
importing the files. I get one of two messages, either it says it can't
find the file, or it says it's not tab-delineated . . . sigh


Re: retrieving files after upgrading by Mickey

Mickey
Mon Jan 31 18:20:33 CST 2005

You shouldn't be using the Import tool with those folders and files. Once
you make sure that the identity folder you want to access is in the proper
place, just go to Entourage > Switch Identity and select the identity you
wish to open.

On 1/28/05 9:09 AM, in article
1106924943.711217.262200@c13g2000cwb.googlegroups.com,
"janeenburkholder@earthlink.net" <janeenburkholder@earthlink.net> wrote:

> Mickey,
>
> I did find the folder. Nevertheless, still I have been unsuccessful in
> importing the files. I get one of two messages, either it says it can't
> find the file, or it says it's not tab-delineated . . . sigh
>

--
Mickey Stevens (Microsoft MVP for Office:mac)
PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>
Entourage Help Page: <http://www.entourage.mvps.org/>


Re: retrieving files after upgrading by SAEC

SAEC
Tue Feb 01 18:40:19 CST 2005

I am having the same problem. I can't get 2004 E to recognize my 2001
E identity. Even when I transfer the file into the identity folder and
change identites Entourage does not recognize the identity. I too have
tried importing and it says there is a -61 error. Any other
suggestions?
Mickey Stevens wrote:
> You shouldn't be using the Import tool with those folders and files.
Once
> you make sure that the identity folder you want to access is in the
proper
> place, just go to Entourage > Switch Identity and select the identity
you
> wish to open.
>
> On 1/28/05 9:09 AM, in article
> 1106924943.711217.262200@c13g2000cwb.googlegroups.com,
> "janeenburkholder@earthlink.net" <janeenburkholder@earthlink.net>
wrote:
>
> > Mickey,
> >
> > I did find the folder. Nevertheless, still I have been unsuccessful
in
> > importing the files. I get one of two messages, either it says it
can't
> > find the file, or it says it's not tab-delineated . . . sigh
> >
>
> --
> Mickey Stevens (Microsoft MVP for Office:mac)
> PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>
> Entourage Help Page: <http://www.entourage.mvps.org/>