Can receive email but can't send

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- Previous
 - 1
 - Can't Connect to Exchange 2003 Using Entourage For Mac Hello, I've got a couple of Mac running MacOS 10.3 and 10.4 and Office 2004. And I need help on verifying what's the correct setup for connecting to an Exchange server is. I've briefly reviewed the steps and all looks corrrect but....it doesn't work. The error message that I get is "Unknown Error 16008". Authentication is checked, LDAP requires SSL, and the Override default LDAP port is 3268. Tag: Can receive email but can't send Tag: 74400
 - 2
 - Set Default Account in Entourage via Applescript OK I have a fairly elaborate Apple script going for exporting emails from Entourage to a specific hard coded folder on my hard drive. The problem I am running into and cannot seem to solve is this: My script can only select the default folders of "Folders on My Computers" rather than the Exchange account that I have. All else in the rest of the scipt which is now quite lengthy, works exactly the way I want it to except this part. Can anyone shed light on what I am doing wrong? Disclaimer: I did not write all of this rather I gathered bits and pieces and wrote the parts I needed to make it work for me. Specifically Paul's advice in this thread has proven most valuable: http://groups.google.com/group/microsoft.public.mac.office.entourage/browse= _frm/thread/3d09a8462c1f314d/c155a3ba685a1bf8?lnk=3Dgst&q=3Dselect+a+specif= ic+email+account+in+Entourage+%2B+Applescript&rnum=3D4&hl=3Den#c155a3ba685a= 1bf8 Here is the script thus far: tell application "Microsoft Entourage" activate tell application "Microsoft Entourage" set def to default mail account if def =3D "Folders on My Computer" then set account of window 1 to Exchange account "<User Name>" end if end tell set mailFolders to {} as list set mailFolders to Exchange account "<User Name>" set thisFolder to choose from list mailFolders with prompt =AC "Pick a mailbox to export" without multiple selections allowed if ((count of messages of folder named thisFolder) =3D 0) then display dialog "'" & (thisFolder as string) & =AC "' contains no emails" buttons "OK" default button 1 Everything after the if ((count works fine. However when it runs the script still selects the email in "Folders on My Computer" Rather then the Exchange Account TIA, Mark Tag: Can receive email but can't send Tag: 74397
 - 3
 - password expiration notifications Hi, Does anyone know how to receive password expiration notifications within Entourage 2004? I have read through Microsoft Office for Mac 20004 Resource Kit 2 and it mentions about this feature being possible but doesn't tell you how to implement. We are running Exchange 2003 SP2 and the Mac clients are running Office 11.3.3 Thanks Gareth Tag: Can receive email but can't send Tag: 74395
 - 4
 - -50 error: Office 2004 - Entourage Hi, Recently set up new Mac with Office 2004. Entourage quickly and easily set up to accept e-mail from @msn.com account. Last few days no longer receiving e-mail. Getting a -50 error message. Any ideas? Thanks Tag: Can receive email but can't send Tag: 74391
 - 5
 - Making Entourage my default email program When I send an web page to an email recipiant, I want Entourage to be my default email program. When I send web pages it always goes to Mac mail. I uninstalled Mac mail to force it to Entourage and now I get the message that an emil program can not be found and I have to install the email program that came with my Mac operating system. If I can't make Entourage my default email program, what good is it. I am an Windows user tryig to convert to Mac but I find it very inflexible. Windows has a much user freindly operation system. Tag: Can receive email but can't send Tag: 74386
 - 6
 - Delete signature in reply email not working Hi all, I want to have my signature automatically deleted in my reply emails. I found this website: http://www.entourage.mvps.org/faq_topic/signatures.html and followed the instruction noted there (put --<space><return> in the sig). However, this solution doesn¹t work for me and Entourage is inserting my default signature in all reply emails. I¹m using Entourage 2004 v11.3.3. Any input/suggestion would be greatly appreciated. Thank you, Keita Tag: Can receive email but can't send Tag: 74385
 - 7
 - RSS feeds in Entourage Just noticed that I can have RSS feeds com into Entourage. How do I add feeds? I am using 11.3.3 of Entourage. Tag: Can receive email but can't send Tag: 74384
 - 8
 - Entourage:relative dates in mail folders For some reason, I do not get relative dates (today, yeterday, last week, ec.) in some of my mailbox folders (Inbox, Sent, and others). This just started happening a week or two ago. All folders were fine before then. I am not sure if it is tied to or not, but I recently updated to 11.3.3, and just today to 11.3.4 Tag: Can receive email but can't send Tag: 74383
 - 9
 - Entourage For some reason, I do not get relative dates (today, yeterday, last week, ec.) in some of my mailbox folders (Inbox, Sent, and others). This just started happening a week or two ago. All folders were fine before then. I am not sure if it is tied to or not, but I recently updated to 11.3.3, and just today to 11.3.4 Tag: Can receive email but can't send Tag: 74382
 - 10
 - Sync with zire 22 I try t sync and it does nothing. I get this message Before you can synchronize with the applications on this handheld device, you must enable synchronization in the Entourage Conduit Settings dialog box. For the latest information on compatibility issues and solutions, visit the Office 2004 Web Site synchronization failed Entourage Conduit synchronization failed ³Entourage Conduit² failed (error = #-1) Help please! Vicente Tag: Can receive email but can't send Tag: 74381
 - 11
 - Exchange calendar freezes Using Entourage with exchange 2003. All of the newest updates have been done to Entourage. Email is working fine, but the calendar won't work. As soon as I go to calendar it defaults to the local calendar, upon clicking on the calendar associated with the exchange mailbox everything freezes up. I have to force quit entourage and reboot before it will open again. Tag: Can receive email but can't send Tag: 74361
 - 12
 - Can't delete calendars > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3254297201_9074330 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit In trying to get calendars to show up in both Entourage 2004 (11.3.4) AND Outlook Web Access, I¹ve now got two calendars on my Exchange server (and a separate one on my Mac, but I ignore that one). However, only one shows up in Outlook Web Access. Since I want all my events to be created in the useable calendar, I¹d like to delete the other calendar. Of course, the Delete option is grayed out for this calendar, and every new event goes into this non-OWA calendar. I¹d settle for new events to go into my ³good² calendar and ignore the other one, but I can¹t find how to set that up either. Would multiple identities make a calendar non-deleteable? Thanks Darryl Zurn --B_3254297201_9074330 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Can't delete calendars</TITLE> </HEAD> <BODY> In tr= ying to get calendars to show up in both Entourage 2004 (11.3.4) AND Outlook= Web Access, I’ve now got two calendars on my Exchange server (and a s= eparate one on my Mac, but I ignore that one). However, only one shows up in Outlook Web Access. Since I want all my event= s to be created in the useable calendar, I’d like to delete the other = calendar. Of course, the Delete option is grayed out for this calendar, and = every new event goes into this non-OWA calendar. I’d settle for new events to go into my “good” calendar a= nd ignore the other one, but I can’t find how to set that up either.<B= R> Would multiple identities make a calendar non-deleteable? Thanks Darryl Zurn </BODY> </HTML> --B_3254297201_9074330-- Tag: Can receive email but can't send Tag: 74360
 - 13
 - Email Tracking in Entourage Can you please tell me if Entourage allows for email tracking like Microsoft Outlook does? I can't figure out how to turn it on if this is the case. Thanks for any assistance. Tag: Can receive email but can't send Tag: 74358
 - 14
 - Microsoft Entourage Hanging Please help. My Microsoft Entourage has hung and I can not fix it. The problem started when I forwarded an email to my wife that conained lots of graphics, I annotated the email before sending it. After hitting the send button the email just stayed in the Outbox and then it hund. The cursor is now a revolving rainbow rather than an arrow and I now can not make Entourage do anything. I have force quit Entourage the fired it up again only for the same thing to happen. Ditto with shutting and retstarting computer down. My web browser workd fine. I cant even get into the Outbox folder to delete this email? I am running an iMac G5, 1mb ram , OS 10.3.9. I changed from Windows PC to Mac two years ago. Any suggestions will be much appreciated Regards Steve Tag: Can receive email but can't send Tag: 74355
 - 15
 - Microsoft Entourage Hanging Please help. My Microsoft Entourage has hung and I can not fix it. The problem started when I forwarded an email to my wife that conained lots of graphics, I annotated the email before sending it. After hitting the send button the email just stayed in the Outbox and then it hund. The cursor is now a revolving rainbow rather than an arrow and I now can not make Entourage do anything. I have force quit Entourage the fired it up again only for the same thing to happen. Ditto with shutting and retstarting computer down. My web browser workd fine. I cant even get into the Outbox folder to delete this email? I am running an iMac G5, 1mb ram , OS 10.3.9. I changed from Windows PC to Mac two years ago. Any suggestions will be much appreciated Regards Steve Tag: Can receive email but can't send Tag: 74354
 - 16
 - No notification sound on prior exchange folders I'm a single mac users in a sea of pc's. I had to use office on the pc until I was able to get a copy of Office:2004 for my mac. I had some exchange folders on my account that I set up with the pc, and these showed up on the mac but have no notification sounds when email goes into them. All the folders I've set since then (on the mac) play notification sounds, fine... just not the ones that were set up on the pc. Any ideas? Tag: Can receive email but can't send Tag: 74352
 - 17
 - View attendee status does not work Whenever I click "View attendee status" in a calendar event, the status is always "No Response", even if the invitee has responded. Entourage 2004 11.3.3, Exchange Server 2003. Is this supposed to work? Tag: Can receive email but can't send Tag: 74351
 - 18
 - Tentatively Accepting meeting requests when they are receieved Hi Hopefully you can help. We have an Exchange 2003 Mailserver and some users are using entourage 2004. The users have always stated that meeting requests have always been entered into their calendars as tentitive automatically. I have checked within calendar preferences and the option is ticked but it actually states Tentatively add events when invitations are received (Non-Exchange calendars only) The non exchange part is whats baffling me because all other screenshots I've seen of entourage do not state this (I'm an entourage novice) Please can someone confirm whether I can get this working with entourage 2004 and Exchange mailboxes Thanks Craig Tag: Can receive email but can't send Tag: 74346
 - 19
 - Entourage error message I recently purchased a MacBook and the fine folks at the Apple Store transfered all of my old applications and files from my powerbook to my MB. Everything is working, except for Entourage. When I try to open it, I get this error message. The application "Entourage" could not be launched because of a shared library error: "<Microsoft Entourage><StuffItEngineSDKLib><><>" I have tried re-installing Entourage but this did not work. I'd appreciate any and all tips on how to fix. Thanks in advance, Scott Tag: Can receive email but can't send Tag: 74334
 - 20
 - Update to DST issue I have added additional info and links to the article "Is your Mac ready for Daylight Savings Time?" <http://www.entourage.mvps.org/articles/daylight.html> -- Diane Ross, Microsoft Mac MVP Entourage Help Page <http://www.entourage.mvps.org/> One of the top five MS Entourage resources listed on the Entourage Blog. <http://blogs.msdn.com/entourage/> Tag: Can receive email but can't send Tag: 74333
 - 21
 - Changing Servers for Sending eMail I need to send email from different mail servers depending on whether I'm at home or work, what is the easiest way to do this with Entourage 2004? Thanks! -=Tim=- Tag: Can receive email but can't send Tag: 74332
 - 22
 - New Update Microsoft Office 2004 for Mac 11.3.4 > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3254227027_2096185 Content-type: text/plain; charset="US-ASCII" Content-transfer-encoding: 7bit Before you install this update, make sure that the Microsoft Office 2004 for Mac 11.3.3 Update is installed on your computer. Be sure to quit all Office applications and Notifications before installing. Quit any virus software also. Note: Entourage will still show 11.3.3 (061214) under About Entourage after the update. About Word shows as 11.3 (070131) indicating the latest build. Build numbers in parenthesis. This update adds or changes the Office application files shown in the following list. After you install the update, you can compare the version numbers of these files to verify that they were installed or updated. To see the version number of a file, select it in the Finder, and then on the File menu, click Get Info. Additionally, you can find the full installation path for each updated file by reviewing the updater log file in the Microsoft Office 2004/Updater Logs folder on your hard disk. File Version Junk E-mail Protection 11.3.4 Microsoft Component Plugin 11.3.4 Microsoft Word 11.3.4 If you are concerned that this update could be problematic, an option is to duplicate your Office 2004 folder and stuff it. This way you could revert to the previous build if there are problems. You can download from Mactopia. <http://www.microsoft.com/mac/downloads.aspx?pid=download&location=/mac/down load/Office2004/Office2004_1134.xml&secid=4&ssid=33&flgnosysreq=True> -- Diane Ross, Microsoft Mac MVP Entourage Help Page <http://www.entourage.mvps.org/> One of the top five MS Entourage resources listed on the Entourage Blog. <http://blogs.msdn.com/entourage/> --B_3254227027_2096185 Content-type: text/html; charset="US-ASCII" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>New Update Microsoft Office 2004 for Mac 11.3.4</TITLE> </HEAD> <BODY> Before you install this update, make sure th= at the Microsoft = Office 2004 for Mac 11.3.3 Update is installed = on your computer. Be sure to quit all Office applications and Notifications before installing= . Quit any virus software also. Note: Entourage will still show 11.3.3 (061214) under About Entourage after= the update. About Word shows as 11.3 (070131) indicating the latest build. = Build numbers in parenthesis. This update adds or changes the Office application files shown in the follo= wing list. After you install the update, you can compare the version numbers= of these files to verify that they were installed or updated. To see the ve= rsion number of a file, select it in the Finder, and then on the File menu, = click Get Info. Additionally, you can find the full installation path for ea= ch updated file by reviewing the updater log file in the Microsoft Office 20= 04/Updater Logs folder on your hard disk. File   &n= bsp;            =             &nbs= p;        Version Junk E-mail Protection         =  11.3.4 Microsoft Component Plugin  11.3.4 Microsoft Word           =           11.3.4 If you are concerned that this update= could be problematic, an option is to duplicate your Office 2004 folder and= stuff it. This way you could revert to the previous build if there are prob= lems. You can download from Mactopia. <a href=3D"http://www.microsoft.com/mac/downloads.aspx?pid=3Ddownload&location=3D= /mac/download/Office2004/Office2004_1134.xml&secid=3D4&ssid=3D33&flgnosysreq=3DTru= e"><http://www.microsoft.com/mac/downloads.aspx?pid=3Ddownload&location= =3D/mac/download/Office2004/Office2004_1134.xml&secid=3D4&ssid=3D33&fl= gnosysreq=3DTrue></a> -- Diane Ross, Microsoft Mac MVP Entourage Help Page <http://www.entourage.mvps.org/> One of the top five MS Entourage resources listed on the Entourage Blog.<BR= > <http://blogs.msdn.com/entourage/> </BODY> </HTML> --B_3254227027_2096185-- Tag: Can receive email but can't send Tag: 74329
 - 23
 - To Diane Ross -- Follow up to lost calendar functions Hi Diane, I've not been able to reply to your last post about running the Export Files script as a way to identify the corrupted folder in my Entourage database so I figured I'd try posting it as a new thread. Unfortunately, I've only had time to run the script once so far. It generated an mbox file but that file did not seem to have any nested folders. It appeared to be all one file. So it didn't help me identify the corrupted folder within the database. I seem to continue to lose Entourage functions. I've now lost all canendar function. I've lost the ability to filter for subject or sender/recipient within folders. It looks like I've lost a few individual messages within one folder. I'm concerned about losing all functional use of Entourage. I do backup nightly, but each backup now has nothing more than a copy of the corrupted database, so the utility of those backups is quite limited. I do have one archive file from a few months ago, which is before any of these problems started and, presumably, from before the database got corrupted. If I decide to lose the ensuing months and go with the database from the archive, do I simply trash the database file from my primary drive and replace it with the file from the archive? Thanks, again, for your help. Cheers, Michael Tag: Can receive email but can't send Tag: 74327
 - 24
 - Entourage's tasks in calendar? Hi, Product: Microsoft Entourage for Mac 11.3.3 Refer to the article: Print a custom calendar in Entourage on http://www.microsoft.com/mac/products/entourage2004/using.aspx?pid=usingento urage2004&type=howto&article=/MAC/LIBRARY/how_to_articles/office2004/en_prin tcalendar.xml I would like to display the "Tasks" in the Calendar. I DO NOT want to print it, I just want to show the "Tasks" as same as in the print layout mode. How to??? Thanks! Hoi Nap Tag: Can receive email but can't send Tag: 74325
 - 25
 - Dragging tasks into calendar > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3254220734_139225 Content-type: text/plain; charset="US-ASCII" Content-transfer-encoding: 7bit I would like to drag a task over to a specific time block on the calendar. In the calendar view, I am able to drag the task to a time block - the time block outline bolds and highlights, but when I let go of the tasks, it shoots back to the the task pane. After trying many variations, this I have not been successful to transfer the task onto the calendar. I know this works on Outlook and it may have worked in Entourage 2001, but not in 2004. Please help! John. --B_3254220734_139225 Content-type: text/html; charset="US-ASCII" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Dragging  tasks into calendar</TITLE> </HEAD> <BODY> I would like to drag a task over to a specific time block on the calendar. = In the calendar view, I am able to drag the task to a time block - the time= block outline bolds and highlights, but when I let go of the tasks, it shoo= ts back to the the task pane. After trying many variations, this I have not = been successful to transfer the task onto the calendar. I know this works on Outlook and it may have worked in Entourage 2001, but = not in 2004. Please help! John. </BODY> </HTML> --B_3254220734_139225-- Tag: Can receive email but can't send Tag: 74322
- Next
 - 1
 - Public Folder issues... Hi. I hope someone can be of use to me on this! I'm running Entourage on Mac OS 10.4.8 (before you ask, I DO need to upgrade to 11.3.3). I'm connected on an exchange network at my workplace where we use the Public Folders so anyone in the company can access them at anytime. This is fine for the PC users with Outlook. When I try and connect, I can see all the folders, but not their contents. A Mac engineer came into the office today and confirmed it was not a server connection issue (I can always copy to and from the main server) and came to the conclusion that it was an Entourage problem. I tried highlighting various folders within our Public Folders and adding myself as a user after doing 'command-i' in 'permissions' and giving myself all priveleges by calling myself 'Owner', but to no avail. Can anyone help on this??? Thanks in advance!! Tag: Can receive email but can't send Tag: 74320
 - 2
 - Entourage 2008 Will Entourage 2008 be able to work with Task from Outlook? Like Accepting/Declining them. Thanks, Jason Tag: Can receive email but can't send Tag: 74317
 - 3
 - Accepting a Task In Entourage 2004 on a Mac when someone sends me a Task it does not show a way to Accept or Decline the task. It also doesn't add the task to the Task folder. I can add it into my Task but on a PC you can Accept the Task and it replys back to the sender and then if you Complete the Task it send a response back to the sender. Is any of this possible on a Mac's Entourage? Thanks for the help, Jason Tag: Can receive email but can't send Tag: 74316
 - 4
 - Entourage 2004 printing problems I have today upgraded from X to 2004. Unfortunately when I try to print the calendar or task list I get the following print error.. The actrion could not be completed An iunknown error (-30876) occurred Can anyone help me diagnose the problem. I have printed in Excel and Word which I have also upgraded and they are both ok. Tag: Can receive email but can't send Tag: 74314
 - 5
 - Entourage just lost all my mail and contacts... I've been using several versions of Entourage for 4 or 5 years and never had any sigificant problems. Today I went to check my mail and in the middle of downloading the mail Entourage quit. When I relaunched it, everything was gone...everything. Mail folders, contacts, events......everthing. You know that "welcome to Entourage" email you have when you first install and launch Entourage? That's what it looks like. My mailserver and mail account information is gone too. I have read up about rebuilding databases etc....but the Microsoft User Data folder contains a Mail DB that is only 18MB. I'm pretty sure that 5 years of email (I save all sent email too) and contacts is more than 18MB. I'd like to try and rebuild something, but I cannot even locate the files that appear to have my information. It's almost like my entire identity was deleted and Entourage is completely new. Endless googling turns up no simliar scenarios. I guess I just want confirmation that I really did just loose this forever - or if there is some way to hack into the information. I'm most concerned about 5 years worth of contacts. I'm on OSX 10.4.8 using Entourage 2004 11.1.0 Thanks for any help. Dee Tag: Can receive email but can't send Tag: 74313
 - 6
 - entourage bogs down on bluetooth headset Entourage and its associated notification sounds worked fine until I paired my bluetooth headset with OSX. Even though the headset was not the preferred audio output device, Entourage insisted on using it. So when my headset was not connected to the mac, I did not get any notification sounds. Annoying but fairly benevolent. Then I discovered that when I turned on my headset, and used it to make a phone call with Skype (which does handle multiple audio devices correctly), once my call was connected, every Entourage sound that had not played, had been stored in a buffer, and I had to wait while they all played before continuing with my call. Again annoying but harmless. Then I discovered that Entourage was starting to consume a lot of CPU (15-25%) even when idle. Then I discovered I could no longer close Entourage. The window would disappear, but the process kept running and required a force quit. Finally I connected the 2 things together. I removed my BT audio device entirely, and Entourage is back to normal. So in summary it seems there are a few problems with how Entourage handles sound: 1. It chooses the wrong audio device to use for sound output. It should choose the MacOS default sound output device, or at least allow me to choose the correct one in Entourage preferences. 2. It buffers all sounds to be played until that audio path opens up, and then it plays them all. 3. It won't allow the process the be ended until all sounds have played. Please fix this! Currently I either have to choose between having Entourage bog down my system, or not using my headset at all. Julian Paas Tag: Can receive email but can't send Tag: 74312
 - 7
 - Ent/Exch: Scheduling shows others free/busy, but not mine I'm using Entourage 2004 on an Intel Mac, connecting to an Exchange 2003 server - no other email accounts. If I create a new event and invite others to it, the "scheduling" area shows the invitees free/busy information, but it shows "no information" for ME. Suggestions? Tag: Can receive email but can't send Tag: 74307
 - 8
 - Recovering User-Created Deleted Email Folder Somehow I just managed to deleted an entire email folder, rather than the message inside it. Is there a way to recover the folder and contents? This is a folder I created to store certain messages in, and it was under the "Folders on My Computer" listing, not a subfolder of anything else. I am using Entourage from Office 2004 for Mac. I did look in the "Deleted Items" folder, hoping the folder or messages would just be in there somewhere, but I can't find them if they are. thanks! Tag: Can receive email but can't send Tag: 74306
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 - Send "bcc" or "cc" WITHOUT attachments Is this option available? I send mails with attachments to clients. I'd like my boss to receive a "bcc" of the most important of them without sending him the attachmens, which uselessly crowd his account. Thanks for any info, also by email (as I often cannot read the forum 'cause of work). Tag: Can receive email but can't send Tag: 74299
 - 10
 - Always rebuilding... Every week or so (at least every two weeks) with my dad's new MacBook Pro I've been having to rebuild the entourage database. Usually it will start off with him getting some 4362 or 4363 errors when sending some attachments and will eventually spread into corrupting emails. I then have to rebuild but then I usually lose a significant amount of untouched emails along with the actually corrupted ones. He's become so fed up with the problem that he's been wishing that he just stuck with Windows, as Outlook Express never had any issues at all. What are some suggestions that you guys have to limit the amount of rebuilds that you need to perform, other than getting Boot Camp? Thanks Tag: Can receive email but can't send Tag: 74289
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 - Exchange dumps some messages into Inbox I use Entourage 2004 and access an Exchange 2003 server at work. My only account on Entourage is my Exchange account, and some messages post to my Inbox (under Folders on My Computer), with the balance going into the inbox under the Exchange Server Account. I've cehcked previous posts on this board, and have seen this problem before, b=A8t=A8can't seem to come across a answer... Thanks! Tag: Can receive email but can't send Tag: 74280
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 - Entourage Freezes WHen I open Entourage, it opens fine, but after it checks for mail, it freezes and I cant use it. The wheel just spins and it wont respond and I have to force quit it. What do I do. Thanks all. Tag: Can receive email but can't send Tag: 74277
 - 13
 - Auto-respond Is there a way to setup Entourage (or have it talk to my POP3 ISP) to have it auto-reply to incoming email without actually being turned on? This sounds like a server solution to me but a friend tells me that Outlook can do this on a PC. Thanks! :) -=Tim=- Tag: Can receive email but can't send Tag: 74276
 - 14
 - Exporting Contacts for Outlook I have sending emailings for a club and now have a list of 2,500 email addresses on Entourage broken down into seperate groups in my address book - The time has come for me to move on and I want to download these addresses so that another member can load it up onto Outlook and continue with the task ... However when I try Exporting Contacts ... All that gets exported are the contents of the 'Me' File ... Help! I really am getting desperate with this Tag: Can receive email but can't send Tag: 74265
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 - Showing images in emails I use Entourage as my defualt email programme. However it doesnot show images in emails. I have gone to mail and news preferences and selected "show attached pictures and messages in messages" but this has had no effect. Any bright ideas Chris Tag: Can receive email but can't send Tag: 74264
 - 16
 - Entourage viewing and printing I am trying to migrate from Outlook to Entourage but seem to be stuck on a couple of printing problems: - When printing the calender in monthly view is there anyway to change the size of the font? I am a busy man and have multiple calendar items. The default font makes it difficult to see all the items (Outlook allows printed font to be changed and also text wraps items so you can see the whole item rather than it being cut-off). - When printing tasks is there anyway to view and print the notes column? Again Outlook allows this but View Columns doen't have this column as an option.. Many Thanks for your help Chris Tag: Can receive email but can't send Tag: 74263
 - 17
 - Re: [PALM] Lost Zune, Corrupted Database : How to retrieve adress Le 9/02/07 23:16, dans C1F232B4.47D09%dross@nospam.mvps.org.invalid, « Diane Ross » <dross@nospam.mvps.org.invalid> a écrit : > Since you are trying to retrieve data that is in the Palm format you need to > ask on a Palm support group. Hi Diane, It is a synching between Palm and Entourage here, so I still think I also need to ask on this support group to get answers, cause Palm people will probably tell me they don't know Entourage. I may not have been as clear as required : the ?Entourage Storage¹ is Entourage only, not readable by Palm Apps and is produced by Entourage itself, as far as I know. Or maybe I¹m wrong. Greetings, Alban Tag: Can receive email but can't send Tag: 74262
 - 18
 - "Send complex html" shows recipients... Hi, Since several years, I've been using the script Send Complex HTML (right now version 2.0.3) by Paul Berkowitz/Steven Friesen to send out a newsletter (bulk mail) on a daily basis. It's great. But today, I sent out another newsletter for a client, the first edition, and something odd and unpleasant happened; All recipients in the group were in the "To" field and of course viewable for all other recipients. The thing is that I did exactly the same way as I always has done (we're talking thousands of times), and it's never been like this: 1. Create group, keep recipients there. 2. Create html mail in html editor 3. Create new message, add group to "to" field 4. Select "Send complex html" from the script menu. 5. Send. I know I perhaps should have added the group to the BCC and the sender address in the "To" field, but why on earth has this never, ever happened before? I am completely baffled.... Cheers, and TIA; Jonny Tag: Can receive email but can't send Tag: 74260
 - 19
 - saving folder view settings is it possible to save folder view settings on a per-folder in entourage as with outlook? this does not seem to be possible from what i have found. Tag: Can receive email but can't send Tag: 74259
 - 20
 - Getting your text and images to print together In Entourage someone sends me a short note with image or two. I usually print and both print out on page. Sometimes I see only the image print. Sometimes only the text. I often see line between them. Can someone please tell me what going on so I can understand this thoroughly? I always have print pictures set in print box. Thanks Kevs OS 10.4.7 Office 2004 Tag: Can receive email but can't send Tag: 74256
 - 21
 - Entourage won't start..Please help I'm trying to open Entourage and it just won't open. The "E" in the dock bounces twice then nothing. Word opens fine. Yesterday I did a software update.I have 10.4.8. I tried reinstalling Entourage but still won't open. Tried opening in Safe Mode too. No luck. Have not tried reinstalling OSX yet. Here are the events that lead up to this-- 1) Did software update. 2) Installed Powerpoint from disk to view a document. After install "PP" would not open. Just got the warning "The application PowerPoint shut down unexpectedly....etc, etc" 3) Installed "TonicPoint Viewer" to view PP document. 4)Tried to open Entourage. Entourage won't open. 5) Reinstalled Entourage from disk. Still won't open. >From Diane Ross, Entourage Help Page (http:// www.entourage.mvps.org/) I have tried deleting the "plist" file and have tried the "rebuild your database" steps. Still no luck. The "rebuild your database" didn't work because Entourage wouldn't launch. I have also backed up the "Microsoft user data" folder to a cd. Someone at Apple forums suggested to run "sudo update_prebinding - root / -force" in Terminal. I don't know what that is so I'm a little hesitant. I'm sure it couldn't hurt but I have never dealt with "Terminal." I just purchased Office:MAC 2004 but have not opened it. Will installing that take care of the problem? If someone has any ideas, please help. I have lots of business stuff I just can't afford to loose. Thanks in advance for any and all help. G4 OSX 10.4.8 Office:MAC v.X Entourage version 10.0.0 Tag: Can receive email but can't send Tag: 74252
 - 22
 - Can't print Entourage Calendars For over 6 months now, everytime I ask to print a Calendar I get the following message "Action could not be completed" "An unknown error (-30876) occurred" How do I solve this problem? Tag: Can receive email but can't send Tag: 74250
 - 23
 - Move entourage from mac to mac Hi, I found that I can export a .rge file that seems to contain my Entourage items. I travel a lot and have a Mac at another site. If I want to bring Entourage with me, will exporting and then importing the .rge file do the trick??? Thanks. Frank Tag: Can receive email but can't send Tag: 74243
 - 24
 - Erase old calendar events In options I have set calendar events older than 12 months to be erased. But events back in 2002 are still kept! This creates problems when I synchronize with my PDA, which then becomes very slow because of all the (unnecessary) information stored. Please advise. /Janne Tag: Can receive email but can't send Tag: 74242
 - 25
 - Uninstalled Office 2004 - My Entourage Main Identity There, But on Opening Defaults to New Identity I had to reinstall Microsoft Office 2004. I am running the brand new top of the range MacBook Pro. After the reinstall, when I started up Entourage it came up as a new Entourage account, and won't recognize my real Main Identity. I can see it in the Microsoft User Data file, it has 2G of data. But when I either click on the Entorage application, try to open it thru the menu, or ckick on the main identity data itself, it defaults straight to a new account. I have also tried importing the data into the new account, but when I get to the file, ther data shows up as there, but is masked out so you can't select it to import. Help???!!!!! I need my email urgently. Tag: Can receive email but can't send Tag: 74240

I am having an issue with one user and it's killing me. We have about 12
users on Entourage Version 11.3.3 all work well except one user. When she
tries to send email she gets an Error: -18597. She can receive email and
everything syncs properly. All other users work perfectly. I have deleted
the profile, rebuilt the database, tried just about everything I know with
no luck.

Any help would be appreciated.

Thanks.

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Re: Can receive email but can't send by Diane

Diane
Thu Feb 15 16:50:07 CST 2007

On 2/15/07 8:11 AM, in article C1F9F061.3B96%eterrence@nourison.com, "Liz
Terrence" <eterrence@nourison.com> wrote:

> I am having an issue with one user and it's killing me. We have about 12
> users on Entourage Version 11.3.3 all work well except one user. When she
> tries to send email she gets an Error: -18597. She can receive email and
> everything syncs properly. All other users work perfectly. I have deleted
> the profile, rebuilt the database, tried just about everything I know with
> no luck.

Send & Receive problems can be complex to solve, but generally these
solutions apply:

If you can receive but not send then you have a bad SMTP configuration
If you can send but not receive you have a bad POP or IMAP configuration

You can try re-entering info.
You can delete account and create a new one.
Using copy/paste can result in an extra space being added. Type carefully.
Check your Keychain for corruption.

Entourage 2004 Exchange Error:

Attempting to send anything yields either 'Unknown Error -17199' or 'HTTP
Error. Access to the resource is forbidden. Error -18597.'

This is probably because the e-mail address you typed in the Exchange
account dialog does not exactly match the one the server expects. Since the
addresses don't match, it doesn't allow you to send.

<http://www.entourage.mvps.org/error/page.html#error-18587>

Have you run tcpflow to see what is happening? Test your network with
tcpflow. See directions here:

<http://www.entourage.mvps.org/troubleshoot/tcpflow.html>
--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>

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