program wont unfreeze!!

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- Previous
 - 1
 - Name Displayed In Outgoing Message When recipients receive my emails, why does my name appear as "2004 Office Test Drive User" instead of my user name? How do I change this? Tag: program wont unfreeze!! Tag: 80617
 - 2
 - 24 hour delay for Entourage to see Exchange 2007 messages re: My Entourage doesn't show some message on Exchange until 24 hours have passed. I have a MacPro, 2.33 Intel Core 2 Duo, Mac OS X 10.4.10 My Entourage was formerly connected to Exchange 2003 and worked fine, however since moving my mailbox to an Exchange 2007 there are some messages that Entourage will not show me until 24 hours have passed. I see them fine if I use OWA or Outlook. Most of the messages(not all) are admin messages from our Mailman server. Entourage does retrieve messages coming from that server that are distributed to any of the lists that I am subscribed to without delay. I am the list admin and don't see most of the admin messages for 24 hours from the time the message is received in my mailbox. Any ideas what the problem could be? Gordon Schmitt System Administrator St. Cloud State University gordie _at_ stcloudstate.edu Tag: program wont unfreeze!! Tag: 80610
 - 3
 - Entourage problem Dear Folks We use a very old version of Entourage X on our Macs. One user has over 7000 items in her Entourage environment. Just recently she started having trouble sending and receiving through Entourage X. In trying to resolve her problem, I frequently get the message "The action could not be completed. An I/O error occurred." This happens when I try to display the items in any folder (Drafts, Deleted Items) except the Inbox. I was able to move several thousand items from the Inbox to Deleted Items, but the same error message appears when I try to empty the Deleted items folder. The nature of this problem indicates to me that it has something to do with the large number of items. Our Internet access is fine. We can get our mail server directly without any problem. The particular user of Entourage X in question does not fool around with any of the program's technical settings. The problem just arose out of the blue the other day. Any help anyone can give me would be greatly appreciated. Thanks in advance. Russ Tag: program wont unfreeze!! Tag: 80607
 - 4
 - sync problem in public folders we use public folders for our arriving mails for example an arriving mail is moved to a public folder "customers" when moving them on a mac with entourage they are shown on other computers using entourage often just after hours or after reopening entourage. how to solve this ? we r using the latest version of office and sp2 on exchange 2003. does the option for "send and receive" every x minutes also help/apply to exchange folders ? and maybe help here ? Tag: program wont unfreeze!! Tag: 80605
 - 5
 - mails arriving into public folder show up as "partionally downloaded" mails arriving into public folder show up as "partionally downloaded" - click here to download mails arriving into inbox are fully downloaded as expected and the setting in accounts for "receive complete messages" is checked how to make the mails coming into public folders shown as fully downloaded ? Tag: program wont unfreeze!! Tag: 80604
 - 6
 - SENT items not sync with Exchange Hi there, We have a problem with one of our MAC's. (OS X 10.4.7 (Build 8K1079) and Entourage 10.3.7) When user sends e-mail to someone, the mail is sent to the recieptient and stored in Entourage in the SENT ITEMS folder. But when another user opens the same mailbox on a PC with outlook 200x or on another Mac, the mail is not found in the SENT ITEMS folder. Even with OWA the mail is not in the SENT ITEMS folder. So in the sysnc between Entourage and Exchange 2003 something goes wrong. Other folders seem to sync well. Does anyone knows what's going wrong?? Thanks Rik Tag: program wont unfreeze!! Tag: 80595
 - 7
 - 'Onzichtbare' adressen L.S., Ik ben een 'newbie' hier dus alvast een excuus als ik iets niet goed aanpak. Ik heb het volgende probleem met Entourage. Wanner ik naar de Contacts ga dan zie ik maar een twaalftal addressen terwijl ze bij het aanmaken van een nieuw bericht niet verdwenen zijn. Weet iemand hoe dit is te verhelepen en ze allemaal weer zichtbaar te maken zijn? Groet. Tag: program wont unfreeze!! Tag: 80592
 - 8
 - Unable to Send emails to some recipients I'm running Microsoft Office 2004 update 11.3.7 in a Mac OS X Tiger up to date 10.4.0. I've set up my email account in Entourage and I'm able to receive all my messages, I CAN send emails but not to all recipients. I can send emails with no problem to yahoo, hotmail, msn, etc accounts, but I can't send emails to my work collegues. My account is set up like this: - Incoming: pop.estrellasp.com - Outgoing: smtp.estrellasp.com via port 25 with authentication As mentioned, I do can send emais to some recipients, but not to my colegues. I configured MAIL and Thunderbird and I can send emails to everybody with no problems at all. The problem is only sending from Entourage. I've spent hours searching for this type of problem with no success. Please help. I like Entourage more than Thunderbird or email. Horacio Tag: program wont unfreeze!! Tag: 80591
 - 9
 - HTML in Entourage I have checked HTML in the News and Preferences box and memos still come in text only format. Now what? I have a Power MAC 4, MAC OS 10.3.9. AARGH! Tag: program wont unfreeze!! Tag: 80580
 - 10
 - HELP NEEDED: exporting to Outlook on Windows Does anyone know how to do this? I thought exporting from one MS program to another would be relatively seamless, but so far, I can't figure it out. Some online solutions sound... complicated. Is that as good as it gets? Tag: program wont unfreeze!! Tag: 80579
 - 11
 - I can't read an Outlook Message with Entourage I have a few email messages saved on my hard disk that were created with Outlook 2003. I've copied these files into my iMac, and now want to read them. But when Entourage opens them, no email text is shown and it starts up a window to send / append text. Ideas? Reading these old messages was the primary reason I bought Office for the Mac. Tag: program wont unfreeze!! Tag: 80563
 - 12
 - Extract email adresses from body of mail after sending out my newsletter i usually get quite a few bounced mails back that show a mailer daemon adress as sender. the recipient's email adress is in header or body of the mail. in order to delete these adresses from my newletter mailing programm I need those as plain email adresses. any script that does this extracting job as a plain text file either from a folder or from a selected number of mails? thanks rainer Tag: program wont unfreeze!! Tag: 80562
 - 13
 - Groups and distribution lists Sync to Exchange? > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3271741445_5307258 Content-type: text/plain; charset="US-ASCII" Content-transfer-encoding: 7bit If I understand every thing I have been able to find Entourage 2004; updated; Groups and Distribution Lists are not supported on Exchange Server 2007. Is this correct? --B_3271741445_5307258 Content-type: text/html; charset="US-ASCII" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Groups and distribution lists Sync to Exchange?</TITLE> </HEAD> <BODY> If I understand every = thing I have been able to find Entourage 2004; updated;  Groups and Dis= tribution Lists are not supported on Exchange Server 2007. Is this correct? </BODY> </HTML> --B_3271741445_5307258-- Tag: program wont unfreeze!! Tag: 80559
 - 14
 - Syncing with a reverted database Hi. I recently reverted to an older database, upon Diane Ross' recommendation, to deal with a problem in linking to my IMAP server <http://groups.google.com/group/microsoft.public.mac.office.entourage/ browse_thread/thread/ff8eb6aa65cf3f3f/ ca45419c1ec3383e#ca45419c1ec3383e>. Now, I'm not sure what to do about syncing my out-of-date info with my Treo. Should I continue using this database, and rely on my Treo to update everything on my next sync? I'm concerned that things will sync the wrong way and that now my Treo will be "updated" with the old data. And if I set conduit settings to "Handheld overwrites Entourage", I'm worried that this will duplicate most of my data. I should mention that I'm using the Entourage conduits, not Sync Services or The Missing Sync. Tag: program wont unfreeze!! Tag: 80558
 - 15
 - Adding rules for email For years I used Outlook and recently switched to Office for Mac and Entourage. In outlook I created rules that put all my incoming emails into appropriate folders. I tried to do this in Entourage and found it confusing. Can anyone explain how to use rules both for incoming mail and to sort mail in current folders. For example, one specific concern is I also use Gmail and it sends a copy of my sent mails via pop to Entourage. I'd like to have all of these mails be placed in my "sent mail" folder. Thanks for any thoughts. Bob Tag: program wont unfreeze!! Tag: 80556
 - 16
 - UNWANTED AUTO RESPONSE IN ENTOURAGE I am using Entourage 11.3.6 and in the last few days I have noticed that I keep getting messages from junk mailers to say my email to them has been returned. I am not manually responding to junk mail which goes straight into the Junk Mail folder so I don't understand why a response would have been sent. I use BT Yahoo as my ISP and I have checked my settings and there is no Auto Response switched on. Can anyone throw any light on this for me? Thanks Tag: program wont unfreeze!! Tag: 80555
 - 17
 - Office 2001 Entourage on OS X 10.4 Will this work? I have set up the Email with the new DSL high speed connection configurations, but I get an error message with error -23012 can't retrieve mail on this account. Tag: program wont unfreeze!! Tag: 80554
 - 18
 - Public Folders Exchange 2007 > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3271746199_1034422 Content-type: text/plain; charset="US-ASCII" Content-transfer-encoding: 7bit Hi all We have just migrated to Exchange 2007. So far the everything works fine but the Public folders. Entourage cannot see anything underneath the public folders, does anyone have any idea on what can be the reason behind? Thanks! Joaquim Domingo --B_3271746199_1034422 Content-type: text/html; charset="US-ASCII" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Public Folders Exchange 2007</TITLE> </HEAD> <BODY> Hi all We have just migrated to Exchange 2007. So far the everything works fine bu= t the Public folders. Entourage cannot see anything underneath the public fo= lders, does anyone have any idea on what can be the reason behind? Thanks! Joaquim Domingo </BODY> </HTML> --B_3271746199_1034422-- Tag: program wont unfreeze!! Tag: 80553
 - 19
 - Sync iCal to Entourage Then to .Mac I want to sync iCal to Entourage one time to upload my calendar history. After that, I'll be using Entourage calendar exclusively. I need to be able to sync Entourage calendar to my .Mac account to sync the calendar between two computers ... a G5 desktop and a G4 laptop. Both have OS10.4.7. Any suggestions? Tag: program wont unfreeze!! Tag: 80550
 - 20
 - Error message 3260 in Entourage I use Entourage 2004 to keep track of my five email accounts. Yesterday, for no apparent reason, Entourage stopped allowing me to send emails through three of the accounts. The remaining two accounts function appropriately, and all of the accounts will receive mail. The error message that I receive is 3260. What should I do? Tag: program wont unfreeze!! Tag: 80547
 - 21
 - Entourage & RapidoSMTP (setting up Postfix SMTP) Hi all, I am trying to use the RapidoSMTP usility, so that I can easily send emails when on the road and when wanting to bypass the annoying limitations of my telus.net SMTP and not being able to send emails directly from within Entourage. However, all my setups are not working, and I wonder whether it is Entourage stuff that I am missing, or something else. Setting the outgoing smtp part in the Accounts to: - localhost (trying to use the default port 25) - localhost 555 (trying to use another port) - localhost 5555 (trying a port above 1024) Nothing works, when sitting here in the local cafe and trying to send an email to myself. Am I missing something else in a setup somewhere? Format? I can connect using 'telnet localhost <any port above>' just fine. Thanks, Simon -- Using Opera's revolutionary e-mail client: http://www.opera.com/mail/ Tag: program wont unfreeze!! Tag: 80546
 - 22
 - entourage won't open in current identity I can 't open entourage in the current identity. Is there any way to edit identities without Entourage being open? Tag: program wont unfreeze!! Tag: 80541
 - 23
 - Weekly Calendar Print Out displays duplicate Appts When Week I tried to post this already so sorry if I repeat it.... When I set my week to begin on Mondays, and go to print my calendar, it repeats some appointments or occasions. I have noticed that a Monday entry will show up on the Wednesday prior. For instance, my parents' anniversary is on MONDAY SEPT 10TH and it shows up correctly on that date, but it also shows up on WEDNESDAY SEPT 5TH. Any suggestions? If I make the work week begin with Sunday then it solves the problem, however the the printout places fri/sat in a split box instead of sat/sun, and the Sunday appears larger like the other weekdays. I would much rather have Friday as a large box than Sunday. I have called Microsoft and they say its a known issue...and have no solution for me but suggested I post it on here. Any fixes or suggestions of how to make this work would be awesome! Thanks, Larissa Tag: program wont unfreeze!! Tag: 80535
 - 24
 - When I print weekly calendar some dates are repeated in the week If I set my calendar week to start with MONDAY then dates that appear on a Monday will also appear on the previous Wednesday.... For instance if I put my parents anniversary on Monday SEPT 10TH, and have it set for reoccuring annualy, when I print it in weekly view it will place the occasion on not only the 10th (where it should be) but also on SEPT 5H, the Wednesday prior. If I set the week to start with Sunday it will fix the problem, but for my planner it makes no sense to start with Sunday because it will place Friday and Saturday in a split box...I would rather Saturday and Sunday be split. I called Microsoft Tech Support they said its a known issue and they cant help at this time...any suggestions of how to work around this...other than having Sunday be the first day of the week? Tag: program wont unfreeze!! Tag: 80534
 - 25
 - New Blackberry connection to Entourage I'm using MS 2004 and Tiger. I have Pocket Mac and want to know how to transfer calendar and address book data into a Blackberry. Tag: program wont unfreeze!! Tag: 80531
- Next
 - 1
 - outbox does not send Hello, i would greatly appreciate someone's help here. In the last week two separate mac's thati have running entourage suddenly stopped automatically sending messages once they were in the outbox. I started clicking on send and receive and still not sending, then after S&R'ing an error message would come up staying that network etc was busy. I have checked with my ips and their systems are fine, therefore i have some issue with entourage. Do i have to re-install etc or recreate my account's? Many thanks, james Tag: program wont unfreeze!! Tag: 80519
 - 2
 - Entrouge Mail I have been having a recent and frequent problem with Entorouge for Mac 2004, Update 11.3.6. I consistently received the same error and most recently all the time. At first, I was receiving and sending mail without any problem through Entrouge, but most recently I have received the same error everytime I click on the send/receive button or the automatic send/receive activates: Error --------------- An unkown error (-50) occured Explanation -------------- Could not retreive mail user e-mail@msn.com I have searched at the Microsoft support pages for troubleshooting issues and found none that match this error. Has anyone had this problem and/or can I get some help to determine what may be wrong. One comment on the support page was that Hotmail has activates some denial of account access to Entourage and that to receive access a paid premium service must be purchased??? Tag: program wont unfreeze!! Tag: 80515
 - 3
 - cannot move a scanned immage from Epson CX5000 to Entourage e-mail I recently upgraded my Mac to Entourage 11.3., but now ehen I try to Launch a scnned image to e-mail I get a message,"This application has been removed. Please refresh". How do I refresh? I assume that the removal occurred when I availed myself of the Automatic Upgrade which offered enhanced security.I never had this problem prior to the upgrade. How do I refresh?? Tag: program wont unfreeze!! Tag: 80511
 - 4
 - Entourage keeps closing unexpectedly Hi, I installed Entourage yesterday, converting from the Mac mail. I'm a new Mac user (formerly PC) and my Entourage has closed three times unexpectedly -- with the apology message and the opportunity to send a report to Apple. Is there a patch I need to get? Was there a problem with my installation? I'm flummoxed! Also, will my Mac's Software Update feature automatically check for updates on Microsoft for Mac products? Or, do I need to set that up separately? Thanks very much! Yours, Heather Tag: program wont unfreeze!! Tag: 80510
 - 5
 - BCC Recipient Is there a way to use Advanced Find to find a BCC recipient in the Sent Items folder? Hal Tag: program wont unfreeze!! Tag: 80504
 - 6
 - AppleScript to Send and Receive? I've recently moved back to Entourage after a long time using Mail.app, and while I was using Mail, I had a simple script that would check for new mail and refresh my feeds in NetNewsWire. I assigned this script to a hotkey using FastScripts and would often use it to do a last-minute check on everything before leaving my computer. I'm trying to get this to work with Entourage, but I can't seem to find the AppleScript command to Send and Receive all mail. Is there one? Here's the Mail.app portion of the script. All it does is check for new messages. How do I do this for Entourage? using terms from application "Mail" tell application "Mail" check for new mail end tell end using terms from Thanks. Doug Tag: program wont unfreeze!! Tag: 80503
 - 7
 - duplicate emails duplicate emails Tag: program wont unfreeze!! Tag: 80501
 - 8
 - Entourage Rules Hello again, I have created a rule that states: when I send an email that has the words the words Quote, Quotation, Invoice or ``` in the subject and/or the message body then forward to a specific email address. I have tried to test this email several times, but I cannot seem to get it to work. Am I doing something wrong? Why won't the rule forward a copy to the specified email recipients? Thanks in advance JKL Tag: program wont unfreeze!! Tag: 80494
 - 9
 - Entourage and SecurID Hi All ! Anyone know if Entourage can be used with RSA SecurID ? We have currently our Exchange 2003 OWA Server with RSA Agent for Web 5.3 (IIS) and SSO enabled Can Entourage use this server with WEBDAV ? no information found from microsoft.com or rsasecurity.com sites. Thanks, Tag: program wont unfreeze!! Tag: 80490
 - 10
 - Entourage Encoding Stripping JPGs attached to Exchange 2007 Hello, I have entourage (11.3 I believe) attached to an exchange 2007 server. If an jpg is attached either by dragging or adding an attachment it arrives as zero bytes outside our network. The encoding scheme is any. If I change it to PC windows mime encoding it works. People on our exchange server receive it either way but outside don't. Any permanent fix for this? Tag: program wont unfreeze!! Tag: 80484
 - 11
 - Deleting Messages I was wondering if you could change the mesaage deletion preference in Entourage. I typically delete my mail from the top down - newest massages to the oldest - but presently my Entourage moves to the newest message (as opposed to the oldest one) when I delete a message - does anyone know how to change this setting? Tag: program wont unfreeze!! Tag: 80481
 - 12
 - Entourage deletes chunks of email on Exchange 2003 Hi, We run Exchange 2003 and have 70% of our user base happily running Outlook on PCs and 30% running Entourage. On a regular basis Entourage users see huge chunks of emails, generally prior to the current day, completely deleted. Restoring user inboxes from Exchange backups is becoming an increasing pain for our IT resources. Any idea on the reason behind this? Any fixes? David Tag: program wont unfreeze!! Tag: 80470
 - 13
 - Hotmail & Entourage 2004 I use Entourage as my mail client. With the exception of a few correspondents, after e-mail has been automatically or manually downloaded from Hotmail by Entourage, it is moved into the Hotmail server's DELETED folder (not as a result of an Account setup setting or an Entourage preference setting, but apparently as a result of the Microsoft designed integration between Entourage and Hotmail). But, several correspondents' e-mails are never cleared, i.e., never moved to DELETED after downloading. Instead they remain on Hotmail's web page as UNREAD. Consequently, I receive the same e-mails over and over again until I go to the Hotmail web page to manually delete them. I can see no relationship between these stubborn e-mails and their e- mail accounts' addresses, i.e., they vary from AOL to SBCGLOBAL to private server addresses. And other correspondents' mail with the same e-mail account suffix (e.g., @aol.com OR @sbcglobal.net, etc.), always are deleted, while these few are never. Are there any steps I can take to overcome this problem? FYI-I operate in OS X v.10.4.10, but this has been going on forever, i.e., through all iterations of OS X and with Hotmail and Live Hotmail. Tag: program wont unfreeze!! Tag: 80469
 - 14
 - Entourage Error Its me again with another question. I have received this error when downloading email: Error description, cant open the message file-its gone Explaination. Could not retreve mail Account name genemco Error 16999 Can someone tell me what that means? Thanks again in advance JKL Tag: program wont unfreeze!! Tag: 80468
 - 15
 - Outlok 2007 picture attachments resizing Hello again, New to the mac and just trying to see if there are some similar processes. In Outlook 2007 there is an option to automatically resize your pictures when you either reply or forward a message with pictures in them. Is there a similar option in entourage that will prompt the user about the picture size before the message gets sent? Thanks in advance JKL Tag: program wont unfreeze!! Tag: 80467
 - 16
 - Office 2008 Mac Hello again, Can anyone tell me where i can get the trial of office 2008 for mac? Thanks in advance JKL Tag: program wont unfreeze!! Tag: 80466
 - 17
 - Outlook 2007 Nelson Email organizer Hello there, I was wondering if there was a program similar to http://www.caelo.com/ 's Nelson email organizer that is for Entourage. I have an employee that is switching from PC to mac because of all the issues with the Windows OS and they have used this nelson program religiously. Has anyone come acress a program that will do an indepth search of any keyword in the subject and the message body in Entourage? Thanks in advance JKL Tag: program wont unfreeze!! Tag: 80465
 - 18
 - excel attachements arriving as .dat Attachments, (Word and Excel), from my PC partners, using Outlook arrive in my Entourage email as .dat attachments. Any suggestions? Thanks. Tag: program wont unfreeze!! Tag: 80462
 - 19
 - Cannot send messages from entourage since setting up Blackberry. Hi, After setting up my blackberry device, I am no longer able to send email messages from Microsoft Entourage 2004. Entourage repeatedly attempts to send out all of my incoming messages with no recipients, leaving error messages of "no recipient" for each. How can I rectify this? Thanks Tag: program wont unfreeze!! Tag: 80461
 - 20
 - Sync Entourage Contacts between computers I would like to keep Entourage contacts synced between 3 networked computers. Is sync services and .Mac the best way of doing it? It only needs to be done once a day. I don't want to use a single database on the "server". Any ideas out there? Thanks Tag: program wont unfreeze!! Tag: 80458
 - 21
 - How to print Calendar in color in version 11.3.6? > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3271314218_433410 Content-type: text/plain; charset="US-ASCII" Content-transfer-encoding: 7bit Does anyone know how to get Entourage v11.3.6 Calendars to print out in color the way they appear on screen as they did in version 10.1.4? There does not seem to be a preference setting for it and seems very stupid to take away a feature like that with a newer version! Please help. Thanks --B_3271314218_433410 Content-type: text/html; charset="US-ASCII" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>How to print Calendar in color in version 11.3.6?</TITLE> </HEAD> <BODY> Does anyone know how to= get Entourage v11.3.6 Calendars to print out in color the way they appear o= n screen as they did in version 10.1.4? There does not seem to be a preference setting for it and seems very stupid= to take away a feature like that with a newer version! Please help. Thanks </BODY> </HTML> --B_3271314218_433410-- Tag: program wont unfreeze!! Tag: 80457
 - 22
 - spinning ball Entourage is not working. I have to force quit all the time. It seems stuck as I have one new message to read and one new message to be sent. But the minute I open the program the ball starts turning and won't stop. I have uninstalled the whole office program 2004 for Mac and installed, done permission repairs. Nothing has worked Tag: program wont unfreeze!! Tag: 80456
 - 23
 - Problems with IMAP account I spoke to user yesterday who uses Entourage as his email client. We're at a university and the user has an IMAP account. Everything WAS working fine until, according to the user, he "clicked on something." After this event, his new mail was no longer going to the IMAP account inbox, but rather the Inbox under "Folders on this computer." I have no idea why it did this. I looked and didn't find any rules. During a remote session, I deleted the IMAP account and recreated it. This caused another problem in that all of the user's "Sent Mail" that was on the mail server was moved to the "Trash" folder on the mail server. The new mail is still being sent to the "Inbox" under "Folders on this computer" AND a copy of the new email is sent to the "Trash" folder on the mail server. I have no idea what could possibly be causing Entourage to behave this ways. I would appreciate ANY help that can be offered. Thank you. Tag: program wont unfreeze!! Tag: 80455
 - 24
 - Calendar save as web page w/background graphic Hi. I haven't been able to resolve this problem: When saving a calendar as a web page, checking 'Use background graphic' then clicking 'Choose', all picture files are grayed out in the selection dialog (jpg, jpeg, tiff, gif, etc.). I'm saving a month view (current month) with landscape orientation. I'm using 2004, version 11.3.6, but the problem has been there since I installed Office 2004. Since I haven't found any reference to this problem elsewhere, it must be something I'm not doing right. Any help would be appreciated! Thanks. Joe. Tag: program wont unfreeze!! Tag: 80449
 - 25
 - All e-mails & personal folder in Entourage have vanished Help! My compter prompted me to download the latest update for Entourage and now when I open Entourage, it's as if it was newly installed on my computer. All my contacts, all my e-mails & all my saved folders have vanished. Has anyone had this problem or know how to get the info back? I have no idea what happened. Tag: program wont unfreeze!! Tag: 80448

When i open Entourage the program immediately freezes and will just
sill there, I can't access anything. Any ideas?

Re: program wont unfreeze!! by Diane

Diane
Wed Sep 05 15:28:19 PDT 2007

On 9/5/07 3:04 PM, in article
1189029876.717339.179900@d55g2000hsg.googlegroups.com,
"rachellerose@gmail.com" <rachellerose@gmail.com> wrote:

> When i open Entourage the program immediately freezes and will just
> sill there, I can't access anything. Any ideas?

Hold Shift key when launching Entourage. This will disable any Send &
Receive schedules that are set to launch at startup.

You could then turn off Preview Pane and check the server looking for the
suspect message.

If you have POP accounts, you'd do it by using your Webmail account or use
Allow Online Access in the Options window of the account settings. Next,
select the server icon now appearing in the Folders List and turn off
Preview Pane.

If IMAP, Exchange or Hotmail just check your Inbox and folders affected by
rules with Preview Pane turned off.)

Delete the message (which actually marks it for Deletion from the server),
connect to the server (Send & Receive All).

Let us know if you continue to have problems.
--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

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Re: program wont unfreeze!! by rachellerose

rachellerose
Sun Sep 09 18:11:47 PDT 2007

Thanks so much!!!

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