No notification sound on prior exchange folders

I'm a single mac users in a sea of pc's. I had to use office on the pc
until I was able to get a copy of Office:2004 for my mac.

I had some exchange folders on my account that I set up with the pc,
and these showed up on the mac but have no notification sounds when
email goes into them. All the folders I've set since then (on the mac)
play notification sounds, fine... just not the ones that were set up
on the pc.

Any ideas?

William
Wed Feb 14 22:32:40 CST 2007

In article <1171466813.700254.214980@a34g2000cwb.googlegroups.com>,
downtroden@azoln.com wrote:

> I'm a single mac users in a sea of pc's. I had to use office on the pc
> until I was able to get a copy of Office:2004 for my mac.
>
> I had some exchange folders on my account that I set up with the pc,
> and these showed up on the mac but have no notification sounds when
> email goes into them. All the folders I've set since then (on the mac)
> play notification sounds, fine... just not the ones that were set up
> on the pc.

You may have server side rules set in Outlook that are moving the
messages. If this is the case then Entourage is not moving them and
probably not playing the alert sounds. Any subsequent rules you have set
are being run by Entourage and receiving any mail in the Inbox (then
getting moved) would play the alert sounds.

I suggest you connect to your account using Outlook on a Windows machine
and deleting all rules that move messages. You'll probably have to set
these rules in Entourage if you don't have them already.

Hope this helps! bill
--
William M. Smith
(Microsoft Interop MVP - Mac/Windows)

downtroden
Thu Feb 15 09:43:00 CST 2007

On Feb 14, 10:32 pm, William Smith <meckli...@REM0VETH1S.comcast.net>
wrote:
> In article <1171466813.700254.214...@a34g2000cwb.googlegroups.com>,
>
> downtro...@azoln.com wrote:
> > I'm a single mac users in a sea of pc's. I had to use office on the pc
> > until I was able to get a copy of Office:2004 for my mac.
>
> > I had some exchange folders on my account that I set up with the pc,
> > and these showed up on the mac but have no notification sounds when
> > email goes into them. All the folders I've set since then (on the mac)
> > play notification sounds, fine... just not the ones that were set up
> > on the pc.
>
> You may have server side rules set in Outlook that are moving the
> messages. If this is the case then Entourage is not moving them and
> probably not playing the alert sounds. Any subsequent rules you have set
> are being run by Entourage and receiving any mail in the Inbox (then
> getting moved) would play the alert sounds.
>
> I suggest you connect to your account using Outlook on a Windows machine
> and deleting all rules that move messages. You'll probably have to set
> these rules in Entourage if you don't have them already.
>
> Hope this helps! bill
> --
> William M. Smith
> (Microsoft Interop MVP - Mac/Windows)



That Worked!

Thank you!