missing emails

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 - 1
 - SLOW switching to Calendar I am using a PowerBook 1.677GHz w/2GB RAM and OS X 10.5.1 Entourage 2008 takes 40-60 seconds to go from the mail window to the calendar window or to change calendars. Any suggestions? Tag: missing emails Tag: 84874
 - 2
 - Calendar does not take future events I enter an event for a date in the future outside the current month and it puts it in the current month on the same numbered day. I cannot span a date outside the current month, and when I try to schedule an event say, 6 months in advance, I get a message that it is an event in the past and puts it on th same number day in the current month. Anyone lese experiencing this? Tag: missing emails Tag: 84873
 - 3
 - Entourage 2004 issues Hello! I have been using Entourage 2004 without a hiccup on my iBoook for over 2 years. However, about a month ago Entourage started to check and update my inbox, all my sub folders under my inbox, sent items folder, and deleted items at random. This is quite annoying because every time it checks these folders my arrow turns into a spinning ball and I am frozen from replying to email. I went into tools, run schedule, edit schedule to change the schedule without any success. It still checks all these folders at random. All I want to do is receive mail according to no set schedule. In other words I only receive mail in my inbox when I hit the send & receive button. Also, please advise how to stop these folders from being checked...it freezes me from my current activity and really bothers me. Thank you, Ira Tag: missing emails Tag: 84869
 - 4
 - How do you insert a link in an email message? In Apple's Mail, you can highlight a word or several words in an email body, go to the Edit menu, and then select Link -> Add... and a box pops up where you can type or paste in a link. When you close the box, the word(s) you highlighted become hyperlinked to whatever link you entered into the box. It's a great way to insert/embed links in an email rather than filling your message with visible (and often long and ugly) URLs. Is there any way to do this with Entourage 2008? Thanks. Tag: missing emails Tag: 84867
 - 5
 - Square at the end of each line of copy I have several problems: 1. I have a square at the end of each line of copy. When I use the apostrophe key it acts like a hard return and moves my cursor to the next line. 2. My font sizes change and enlarge without any effort on my part. Does any one know how to fix these problems? I have rebuilt the identity database. Thank you. Tag: missing emails Tag: 84861
 - 6
 - Delete emails from junk file permanently deletes messages instead of placing them in the "deleted items folder". Is this a feature that can be turned on and off? Tag: missing emails Tag: 84854
 - 7
 - Capitalizing first letter in line--turn off? How do you turn off the Capitalization of the first letter in a line. I could not find it in preferences Tag: missing emails Tag: 84845
 - 8
 - Problem forwarding HTML emails I've had this problem in Entourage 2004 and unfortunately it's still in Entourage 2008. I think it's a bug, or else bad design, but maybe it's something I'm doing?? Here's the deal: I get a really nicely formatted HTML email, complete with graphics, from a professional source (newsletter, company, etc.) I want to share it with colleagues. I hit FORWARD and suddenly instead of the nicely formatted HTML, it loses the graphics completely and displays HTML tags in brackets -- i.e., the full URL's. How can I forward a message with HTML graphics?? This really makes me look unprofessional when I try to pass along info. It's worse than forwarding on a BlackBerry. HELP!! Totally unacceptable. In Outlook I can forward the same emails fine, no problem, but they just turn into tag gibberish on Entourage. BTW, I do have my default format set to HTML in the preferences. Tag: missing emails Tag: 84835
 - 9
 - Mail not coming to my sub folders I have an "Inbox" folder and 2 subfolders listing my 2 email identities within Entourage version 12.0.0. Just installed Microsoft Office 2008 yesterday so settings changed apparently, and I'd like them back. I'd like all the email to one address to go to the appropriate sub folder identity. NOT the big Inbox. Can you suggest what to do? Thanks. I'm on a Mac OS 15. Tag: missing emails Tag: 84832
 - 10
 - Entourage 08 - Missing items from the Toolbar Entourage 2004 had a handy feature on the New E-Mail Toolbar that allowed me to move a message to a specific folder after it was sent. This is missing in Entourage 2008; it seems to be tucked away inside the Message menu, with no way to replace it back onto the toolbar. I'm disappointed. In the industry I work in, we are required by law to retain all correspondence both in and out, so I move all sent messages to a sub-folder specific to each client. Is there any way to script this feature back in? In today's era of "CYA on all corporate communications", I'm surprised this feature was made less accessible. Tag: missing emails Tag: 84831
 - 11
 - Entourage 2008 db corrupt & fails continously after initial import Well, I got Office 2008 yesterday and installed it immediately. Everything went swimmingly. I love it. I opened Entourage and was prompted to import my old identity. Note: I use exchange and have a huge mailbox. Total size of items to import: 17.1gb. I ran through the import process which completed in ~4 hrs or so. Enterourage opened, and everything worked great. I used it for about half the day in the office. I eventually noticed that email wasn't updating in my entourage (my pc desktop outlook had 20 newer messages..) so I closed entourage and reopened. On reopening I was prompted with a corrupt db message and asked to repair. The repair takes approx 3-4 hours to run, and the microsoft db repair utility eventually crashes. It prompts to send a report and to be helpful I went ahead and did this. I've tried a few things - rebooting and running the repair utility, etc. to no avail. It looks like I'll need to dump this db and start over.. but I'm hoping not. Any insight or guidance on what I might try would be appreciated. Note: I'm running 10.5.1 Thanks Tag: missing emails Tag: 84828
 - 12
 - Entourage 2004 Hanging (Not Responding) on Incoming Msg A few weeks ago someone posted what I though was a good suggestion on how to deal with incoming messages that hang up Entourage. I failed to save the suggestion. How about a repeat?? Just received another html message from directron.com and that causes ENT to freeeze. Tag: missing emails Tag: 84826
 - 13
 - Entourage 2008 auto LF's Now that Entourage 2008 is released can someone tell me if it still adds automatic LF's (line feeds) after 72 characters. This is my only real objection to Entourage 2004 and may determine if I upgrade to 2008 or have to change to another program. Tag: missing emails Tag: 84821
 - 14
 - Address Book (Entourage 2008) sync with Exchange Contacts problem I have had this problem in both the beta version of Entourage 2008 and the full release. I cannot get my Exchange contacts to sync to the Entourage 2008 Address Book Contacts folder. Everything else seems to work ok and the status indicates that the sync is taking place, but the Contacts folder in Address Book remains empty. I want to roll Entourage 2008 out to students in our department, but this issue is a show stopper. Any help appreciated..thanks! Shrop Tag: missing emails Tag: 84819
 - 15
 - Can you Import events from Web based CRM Entourage 2004 help states that users can import event and calendar data by using the Import function, but there are no options to import this data, only contacts or message data. Am I missing something? Tag: missing emails Tag: 84799
 - 16
 - No New Mail Sound HI I have Entourage 2008 installed on Leopard & while everything was ok with Entourage 2004....I am having a few issues with the 2008 as follows... No new mail sound notification. Yet When I receive junk mail I get a notification sound.. When entourage has been left open the 'sent mail' sound notification no longer works Has anyone else had these problems? If so how did you fix them. Apart from these little annoyances, I'm loving the new Office 2008 for Mac Cheers & have Fun Tag: missing emails Tag: 84790
 - 17
 - How to export/import a *particular* calendar with Berkowitz I'm trying to export and then import one specific calendar from Entourage 2004. I've got a local one ("On this computer") and one on an Exchange server. I've got Paul Berkowitz's excellent set of scripts but I can't figure out how to make it act within one particular calendar. When I export and import, how do I know (determine) whether it's the local one or the remote one that gives/gets the info?? Mike Tag: missing emails Tag: 84789
 - 18
 - Entourage 2008 Generally pleased with Office 2008. Switched back to Entourage after a year of using Apple Mail. Word is a major improvement in speed and ease of use. However I cannot seem to enter an event in the Entourage calendar. Entered a meeting for Jan 18 2008, saved it and the date in the Event Panel immediately jumped to 2010! No entry in the calendar for tomorrow. But there are several entries for the meeting in February 2010! What's going on? MacBook Pro 15", OS X 10.4.11 Tag: missing emails Tag: 84783
 - 19
 - Gmail Hello, I just bought entourage and so far I am loving it but I was wondering when I set my email with gmail I notices on the left sidebar there is a Gmail section and then On My Computer. Both of the section has the same things like Inbox Drafts Sent Items Deleted Items Junk E-Mail. How can I get rid of those stuff off my On My Computer Section? Thanks, Cash88 Tag: missing emails Tag: 84782
 - 20
 - Can't import my V.x entourage identities I cannot import my old data into 2008 Entourage. When I do the import operation it sees the two identities but instantly returns. There are thousands of messages. I did this on my laptop and it worked perfectly. Using a G4 Mac, 10.4.11 from V.X. I need to understand how to proceed. The data base is about 3.5 GB!!! Thanks, Jan Tag: missing emails Tag: 84757
 - 21
 - LDAP and GAL with Entourage 2008 I just installed Office 2008. I get mail and calendar fine. I can't seem to get LDAP working. I would like to find a tool to troubleshoot what's going on. Is there some sort of console when the client does an ldap lookup? What's the best way to troubleshoot this? Tag: missing emails Tag: 84753
 - 22
 - SharePoint Integration w/ E08? In a Mac Mojo blog post in September, CraigE stated: --------- Later today, you?ll see a post telling you all about what's new with OOF in Entourage 2008. And in the coming weeks and months, we'll share details on things like: * Changes in the Entourage calendar     * Office 2008 installation and deployment options     * Entourage database improvements     * How Mac users can work with SharePoint     * Some of our security features in Office for Mac ----------- I have yet to see any information regarding how Entourage works with SharePoint or more specifically the synchonization of SharePoint Calendars. Does anyone have any info on this? Thanks in advance, bob Tag: missing emails Tag: 84742
 - 23
 - mulitple email accounts inboxes I have several email accounts. How can I show each email account's inbox separately in the left column in Entourage (as is shown in Apple Mail)? I do not want to see all messages received by all accounts mixed together. Tag: missing emails Tag: 84732
 - 24
 - Bad Local Calendar - Entourage 2008 I have a corrupt local calendar. I don't use it anymore, as I have an Exchange calendar that is now my primary calendar. However, if I ever launch the local calendar, it crashes the Database Daemon. I think this is also why My Day also crashes on Entourage 2008. Can you help me figure out how to delete the local calendar, or clean it out? I cannot even select it without getting the Database Daemon crash. Tag: missing emails Tag: 84727
 - 25
 - Default view Each time I open Entourage it opens on the calendar week view. How do I open it on the month view by default? Tag: missing emails Tag: 84715
- Next
 - 1
 - Bug in time input When I enter a time into entourage, say 16 for the hour it enters it at 06. The only way I seem to be able to enter 16 is to use the up arrows to increase the time. Tag: missing emails Tag: 84714
 - 2
 - End Times How do I show end times on the monthly calendar? Also how do I make times show as 1500 instead of 15 Tag: missing emails Tag: 84713
 - 3
 - Problems With Entourage Calendar I have mac: office 2004 Student/teacher edition. I cannot seem to be able to do the following: 1.I click on a time-slot to create an event, but cannot enter text. The only way that I can create an event is to double click the time slot which opens up another window to create the event. 2. I cannot drag and event from a specific time slot to a 'no time' slot. Tag: missing emails Tag: 84708
 - 4
 - Entourage Contacts Photos don't Hotsync I can Hotsync successfully on my Treo 755p,but the photos in my Contacts don't sync. Is there a way to make this happen? Tag: missing emails Tag: 84707
 - 5
 - Security Message in Entourage 2008 I upgraded to Office 2008 (Std upgrade) last night. Now when I download email from my ISP, I am getting a yellow band under the From/To area of an email that has an open envelope icon and the words "For your security, Entourage will block submission of this form." II have searched the Help topics area of the program and previous threads on this forum trying to locate the schematics of this "band," which I never had in Office 2004 - no luck, so far. Where is this coming from? What kind of form is having its submission blocked? And, what can I do about it? Respectfully, Patricia Tag: missing emails Tag: 84705
 - 6
 - Archive > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3283347745_283538 Content-type: text/plain; charset="US-ASCII" Content-transfer-encoding: 7bit Is there a way to archive old emails, contacts, etc. for entourage onto a disk and start entourage fresh with a new email account? If not, is there something similar? I used to work from home for my previous employer and used my entourage exclusively for that. Now he only calls me about once every six months. I need to keep all his client lists available, but not handy enough for daily use. I need to separate what I do for him with what I do on a daily basis with my current work. Thanks everyone for any help you can provide! Gwendolyn --B_3283347745_283538 Content-type: text/html; charset="US-ASCII" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Archive</TITLE> </HEAD> <BODY> Is there a way to archive old emails, contacts, etc. for entourage on= to a disk and start entourage fresh with a new email account? If not, is the= re something similar? I used to work from home for my previous employer and used my entourage exc= lusively for that. Now he only calls me about once every six months. I need = to keep all his client lists available, but not handy enough for daily use. = I need to separate what I do for him with what I do on a daily basis with my= current work. Thanks everyone for any help you can provide! Gwendolyn </BODY> </HTML> --B_3283347745_283538-- Tag: missing emails Tag: 84701
 - 7
 - Importing into Entourage 2008 I installed Office 2008 today and launched Entourage. I asked it to import my 3.1 gig database from Entourage v. X. It saw it where it had been preserved in the Microsoft User Data folder and agreed to do the import, but claimed it was complete a second later and asked me to click the "finish" button, and it had imported nothing. I tried navigating to a copy of the database on an external hard drive and the result was the same. The Old database had been freshly compacted, with all deleted mail emptied as was suggested on the Entourage Help Blog. Any suggestions? Tag: missing emails Tag: 84685
 - 8
 - Syncing Entourage 2008 with Palm OS I have upgraded from Office X and used the conduit to sync Entourage with my Palm phone. I have been searching for info on how to sync the 2 in 2008, but only see references to 2004 and isyncing with mac programs ical, mail, etc. Is that the best way to do it now? Can someone point me to info on syncing Entourage 2008 with Palm OS? Thanks! Tag: missing emails Tag: 84684
 - 9
 - Resend button is not there When you opened an email that was in your SEND folder in Entourage 2004, it gave you the option of resending the email. Is that feature no longer available in Entourage 2008? Tag: missing emails Tag: 84683
 - 10
 - Sound Set in Entourage 2008 Gone? Just installed Office 2008 on a 10.5.1 MacBook Pro and working great. Only complaint is other than the opening "chime" all the other notification sounds no longer play. I have restarted, confirmed that the Entourage Sound Set file is still under my Microsoft User Data Folder, but nothing plays anymore. While this isn't a major issue, I am in another part of the office and I rely on the audible notification for new messages so I don't have to go back and check every few min. Anybody have any thoughts? Tag: missing emails Tag: 84680
 - 11
 - How do I change my status for an accepted calendar event? If I accept an invite and it goes to my calendar, how do I later change my status and notify the inviter? I don't have "accept/tentative/decline" buttons available in the calendar items. For example I want to decline a specific invite in a recurring event, but only "delete" is possible and this does not seem to notify the organizer. Or I might want to change my status from "accept" to "tentative" and I don't see how to do this either. Tag: missing emails Tag: 84675
 - 12
 - Import a .pst file into Entourage 2008 Can someone tell me if it is possible to import a .pst file from Office (Outlook) 2007 into Entourage 2008? I'm running Parallel VM and want to move all my personal email folders, etc. into Office 2008 for MAC now that it's here otherwise, I won't be able to switch over. Thank you for your help. Rick Tag: missing emails Tag: 84673
 - 13
 - Rules Is it possible to run a rule manually, and apply it to all emails that are in the inbox? (Say, after you first set it up) Thanks! Tag: missing emails Tag: 84666
 - 14
 - Calendar Question Entourage 2008 When you accept a meeting invite with an attachment in Entourage 2008, does the event entry in your calendar include the attachment like it does in Outlook or does it strip the attachment like Entourage 2004 did? Tag: missing emails Tag: 84663
 - 15
 - Syncing Entourage calendars I'm still having trouble getting the Entourage calendar from my main computer (Mac OS 10.4.11) to my laptop (same OS). Someone on this listserv alerted me to the fact that Sync will look in iCal for an Entourage calendar. But I seem to be missing a step that tells it to look for an Entourage calendar. I saw the post from Michel Bintener "Re: iCal sync does not work in Entourage" which almost answers my question. However, instead of an iCal to Entourage calendar sync, I need an Entourage to Entourage calendar sync. Thank you, Lynn Tag: missing emails Tag: 84659
 - 16
 - Calendar question > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3283327041_135641 Content-type: text/plain; charset="US-ASCII" Content-transfer-encoding: 7bit If I'm not mistaken when you print the calendar as a list in Outlook, it prints everything pertaining to each individual event. This is my issue: I need to print a year of events in Entourage in one specific category that have notes included within the event. For some reason I can't get the information within the note field to print in either daily or list views and I see nowhere that I can indicate to include this information. Is this something which isn't possible to do or am I going to have to print the dates using List view and handwrite all of the notes in next to the events? --B_3283327041_135641 Content-type: text/html; charset="US-ASCII" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Calendar question</TITLE> </HEAD> <BODY> If= I'm not mistaken when you print the calendar as a list in Outlook, it print= s everything pertaining to each individual event. This is my issue: I need to print a year of events in Entourage in one spec= ific category that have notes included within the event.  For some reas= on I can't get the information within the note field to print in either dail= y or list views and I see nowhere that I can indicate to include this inform= ation. Is this something which isn't possible to do or am I going to have to print= the dates using List view and handwrite all of the notes in next to the eve= nts? </BODY> </HTML> --B_3283327041_135641-- Tag: missing emails Tag: 84658
 - 17
 - More sync hell I've been syncing Ical and Address Book very happily with my Nokia N95 for some time. First sync with Entourage around.... every contact is duplicated. I'd advise any new user to make a backup of address book before syncing and be prepared to go through the tedious routine of resetting the .Mac sync store to get this right. I am OK now. Hope this isn't going to turn out to be a regular occurrence. Tag: missing emails Tag: 84654
 - 18
 - Attachments in Events for 2008 Does anyone know if Entourage 2008 supports meeting notices with attachments? In 2004, if you accepted a meeting, the Calendar the meeting with the message shows up but not the attachment, requiring a user to keep a copy of the meeting notice in the Inbox. Kevin L Tag: missing emails Tag: 84653
 - 19
 - iCal sync does not work in Entourage 2008 I can't sync my iCal calendar at all in 2008. I have sync turned in preferences. It does not show me any options to choose which calendar to sync. Same on my Macbook. The address book does sync even though that doesn't show up to. I have tried creating a new identity and I get the same thing. At the moment this is unusable. Tag: missing emails Tag: 84645
 - 20
 - Resize Images when attaching to email Hi, Entourage Vx Was wondering if there is some way you can resize images on the fly when adding them to an email as an attachment like you can in Outlook. Mark. Tag: missing emails Tag: 84644
 - 21
 - Problem with text and XLM file attachments showing inline When I receive email with attachments, they all show up fine with the exception of .txt or XLM files, which annoyingly always appear in the body of the mail. It there a way to make Entourage show text and XML as regular attachments so that I can store the files to my documents directory? Tag: missing emails Tag: 84642
 - 22
 - No Exchange in Entourage 08 Home but can you use Sync Services? Entourage 08 Home/Student doesn't include Exchange support. I assume this means it doesn't support WebDAV while the standard edition does. However, I want to check that the Home edition does allow Sync Services and syncing with ICal etc Anyone know about this? Thanks --Chris Tag: missing emails Tag: 84639
 - 23
 - Does Entourage 2008 Support Resource Booking? (conference rooms) This isn't supported in 2004, but is a key feature for me to upgrade. That is, seeing resource availability, and booking that room so that it is reserved (and no one else can book it during that time). Tag: missing emails Tag: 84635
 - 24
 - Sync Palm Treo 700P with Entourage 2004 I have a PowerBook G4 1.25 running OS 10.4.11. Installed on it is Entourage 2004. I recently purchased a Palm Treo 700P and heard that it will sync with Entourage. What I have tried has failed. I downloaded Handheld Sync Installer but when I try to install it I am told the installation failed because the Microsoft Component Plugin was not found. If I do a search for the Microsoft Component Plugin I can locate it in: Applications > Microsoft Office 2004 > Office > Microsoft Component Plugin. Is this in the wrong place, do I need a newer updater? This one seems old from I believe 2002 or sometime a little while back. Any help would be appreciated Tag: missing emails Tag: 84634
 - 25
 - Mac Mail and Entourage I have been using Mac Mail for my emails and have now installed mac office. The problem I have is my emails are still going to mac mail and not entourage. I have checked the account settings in entourage and cannot find the problem. Any suggestions? Tag: missing emails Tag: 84628

Just upgraded to Office Mac 2008 and when I opened Entourage everything was set back to October 15, 2007 and all correspondence between then and now is missing. Any suggestions how to retrieve the lost emails.

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Re: missing emails by William

William
Thu Jan 17 19:46:09 CST 2008

Woodpile@officeformac.com wrote:
> Just upgraded to Office Mac 2008 and when I opened Entourage everything
> was set back to October 15, 2007 and all correspondence between then and
> now is missing. Any suggestions how to retrieve the lost emails.

Go to Entourage menu --> Switch Identity... Do you have another
identity? The upgrade may have selected the wrong one to open.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

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