have done it in the past but do not seem to be able to now.
OS 10.3.4

follow directions: file>import>entourage files...

I just get greyed out files in the import window when I get
to my older MS User Data.

The window behind it says it is importing... but after a
period of time.. 30 minutes... I click done and then the
import window says I have interrupted the import and is
incomplete... look at my email and see no additional files
(email)

is there something that I am missing on a fundamental level?

tia

Re: import from older entourage 2004 mail by Paul

Paul
Wed Aug 04 00:33:36 CDT 2004

On 8/3/04 6:15 PM, in article be5001c479c0$816a3700$a501280a@phx.gbl,
"marcus" <anonymous@discussions.microsoft.com> wrote:

> have done it in the past but do not seem to be able to now.
> OS 10.3.4
>
> follow directions: file>import>entourage files...
>
> I just get greyed out files in the import window when I get
> to my older MS User Data.
>
> The window behind it says it is importing... but after a
> period of time.. 30 minutes... I click done and then the
> import window says I have interrupted the import and is
> incomplete... look at my email and see no additional files
> (email)
>
> is there something that I am missing on a fundamental level?

Yes. You're mistaken. You can't import from another Entourage 2004 identity;
only from X or 2001.

? The simplest thing is to move your "older 2004" identity into the Office
2004 Identities folder in your active OS X user's Documents/Microsoft User
Data/Office 2004 Identities folder. !!! Rename it first if it has the same
name as your current identity (e.g. "Main Identity") or it will erase the
current folder - you want them both in there.
? Relaunch Entourage.
? Go to Entourage/Switch identities... and switch to the renamed identity. ?
? Once there, drag every folder containing messages you want to your desktop
where each will become an .mbox file
? Switch back to your current identity. One by one, drag in the .mbox files
- they will become mail folders. (If you want some to be subfolders you can
drag them directly to the parent folder.)
? Don't worry about folders called the same as current folders (e.g.
"Inbox"). They will be automatically renamed "Inbox 1" etc.
? Now go into each imported folder whose messages you actually want to
transfer to one of your existing folders (e.g. Inbox).
? Select all messages in the imported folder, and click Move button. Choose
which folder to move the messages to.
? When moved, delete the now empty imported folder.
? Repeat as often as necessary.

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

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PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.