from: address not verified; see

Version: 2004
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel
Email Client: pop

This just started happening after upgrading to 10.5.2. I get the message when sending. Go to the outbox and reselect and things go fine.

Create a new email and it goes through most of the time. If not on the second or third try.

The yahoo (ATT account via SBC/IL) help files suggest I need to verify my address. I have

Have fixed permissions, rebuilt the database, and am wondering about ditching prefs.

I've also got the 2008 version and my just elect to do the upgrade.

from: address not verified; see <http://help.yahoo.com/l/us/yahoo/mail/original/manage/sendfrom-07.html>

William
Sun Mar 30 15:34:57 CDT 2008

Michael_Mizen@officeformac.com wrote:

> Version: 2004
> Operating System: Mac OS X 10.5 (Leopard)
> Processor: intel
> Email Client: pop
>
> This just started happening after upgrading to 10.5.2. I get the
> message when sending. Go to the outbox and reselect and things go
> fine.
>
> Create a new email and it goes through most of the time. If not on
> the second or third try.
>
> The yahoo (ATT account via SBC/IL) help files suggest I need to
> verify my address. I have
>
> Have fixed permissions, rebuilt the database, and am wondering about
> ditching prefs.
>
> I've also got the 2008 version and my just elect to do the upgrade.
>
> from: address not verified; see
> <http://help.yahoo.com/l/us/yahoo/mail/original/manage/sendfrom-07.html>

If you're able to send mail most of the time then your Entourage
settings are correct. If this is intermittent then this sounds like a
possible problem with the Yahoo servers.

The most you can probably do is verify that your keychain is working
properly. Open the Keychain Access utility found in
/Applications/Utilities and select Keychain Access --> Keychain First Aid.

If that doesn't find any problems then delete your saved password for
your Yahoo account and re-enter it the next time you connect with Entourage.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

Michael_Mizen
Mon Mar 31 17:16:51 CDT 2008

Key chain found some issues and repaired them-port ID.
Ditched all Entourage prefs in Microsoft folder and plist.

All of this seemed to work for about 12-14 cycles (check every 20 minutes) then the problem returned.

Will try ditching the password next.
Thanks

Michael_Mizen
Mon Mar 31 17:23:12 CDT 2008

Ditched the password and had to manually re-enter. Composed a new message and got the same issue when sending a note to our daughters.

Composed another note to a client without issue.

Composed a third note to an address book contact that I have not used in several weeks and the problem returns.

I'm going to advise SBC/ATT but all of this started after migrating to 10.5.2 from 10.5.1
I think the issue is "deeper" within the OS.

Michael_Mizen
Tue Apr 01 08:33:46 CDT 2008

I think this is a Yahoo issue. I have Mail and Entourage each sends out to the yahoo server.

I get failed in each application.

Went to Yahoo and ditched the verified address (it confirms that it is verified) and switched to the alternative. Saved the new setting then went back and re-entered my email address (m.mizen@mizen.com) and received a verification that this action was accepted.

The next step is to try a different computer. I get the same problem so I am going to (groan) have to deal with their tech support.

gregopt3
Tue Apr 01 10:44:47 CDT 2008

This is a Yahoo issue. I had the same problems basically because I'm
using a different Reply To address than my Yahoo account. I even went
through the deal with Yahoo of registering an alternate reply address.
Here's what finally worked for me... my reply address had cap letters
in it, Yahoo would not recognize the capitol letters when registering
and alt email address, so... I went to Entourage, Tools, Accounts, and
changed my reply to address to all lower-case. Dunno if it will solve
your problem but it worked for me.
- G

CT
Mon Apr 07 11:29:25 CDT 2008

Any update on this? I've tried absolutely everything and it's not fixed. It's as has been said - eventually they go out. Driving me crazy.

Michael_Mizen
Mon Apr 07 14:51:25 CDT 2008

The settings I described have been working for me without issue since implemented.

Does the problem happen if you use another email client? I have both Entourage and Mail on 2 different systems. The fact that it consistently failed pointed me to the Yahoo direction. If you cannot prove this you might have a local issue in addition to this issue