SMTP/SSL email sending problem with Entourage 2004 from T-Mobile Hotspot
Six months or so ago I resolved a problem that had been plaguing me
for months - sending email via Entourage from T-Mobile and other "hot
spots." The solution was that my ISP gave me an "SSL" code and I
configured email sending to use it, solving the problem of sending
from any location I came across. Upgrading to Entourage 2004
hasthrown me back into the morass. Somehow it does not allow me to
use the SSL. WIthout it, I can send fine from home and work, but at
"hot spots" I get the following message:
Authentication failed because Entourage doesn't support any of the
available authentication methods.
Ideas? Tag: font size changes when using links Tag: 41276
Re - Shared Calendars
what if others are not using Entourage.
I am in a Edu network, and I would like to view some of the shared =
calendars=20
of the people I work with, but they have Windows Machines.
We have a exchange server on campus Tag: font size changes when using links Tag: 41275
0ffice 2004 Entourage - Entourage x sync with this new program
I want to sync my palm pilot with entourage. Used to be able to do it
with office 2001... is there and updated file? And is it possible...
or does the same old file work? Thanks Amanda Tag: font size changes when using links Tag: 41272
Remote Retrieval
> This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.
--B_3172656409_1162230
Content-type: text/plain; charset="US-ASCII"
Content-transfer-encoding: 7bit
Can I retrieve my mac Entourage email from a remote pc computer with
completely different software?
Thanks,
k
--B_3172656409_1162230
Content-type: text/html; charset="US-ASCII"
Content-transfer-encoding: quoted-printable
<HTML>
<HEAD>
<TITLE>Remote Retrieval</TITLE>
</HEAD>
<BODY>
<FONT FACE=3D"Verdana"><SPAN STYLE=3D'font-size:12.0px'>Can I retrieve my mac E=
ntourage email from a remote pc computer with completely different software?=
<BR>
<BR>
Thanks,<BR>
k</SPAN></FONT>
</BODY>
</HTML>
--B_3172656409_1162230-- Tag: font size changes when using links Tag: 41268
Categories
I have set categories for a lot of contacts in my address book and was of
the understanding that email received from these contacts would be
highlighted in the same colour but all my email comes on with the category
set to none. Can anyone help?
Thanks!
Paul Tag: font size changes when using links Tag: 41267
problem updating events/meetings on Exchange server
I can successfully create events on our corporate exchange server, but
when I open an event I previosly created, I cannot update/cancel it
nor invite new people and so on. It appears that Entourage does not
recognize me as the organizer of the meeting. In fact, I will see
myself invited to my own meeting with my email address (instead of my
Exchange user name).
However, if I open my own calendar as a delegate, I *can* modify
meetings. The problem is that I wind up with a calendar showing all
events twice.
Any ideas?
Ken
x-posted to microsoft.public.office.mac.entourage Tag: font size changes when using links Tag: 41261
Out of Office Reply in Entourage 2004
Where do you configure the Out of Office Reply setting in
Entourage 2004? I looked under tools and it doesn't seem
to be there. I even went into Help on Entourage and it did
not list it.
Thank you,
Joe Horan Tag: font size changes when using links Tag: 41259
Contacts problem with Entourage 2004
Hello,
I had to configure five Mac G4 OS X 10.2.8 with entourage 2004 so that
it functions with the Exchange 2000 server of our company. Everything works
fine for every Mac except one. I believe that the problem is the profile and
not a Mac problem.
Lets call the profile "Brigitte".
Here's the problem:
When I create a new message, and that I start to type the first letters of
the name of a new contact and then I click on the button "verify the names"
it gives me an error:
Error: An unknown error (-3248) occurred. Explanation: Error of LDAP server.
To see the error exactly, here's a print screen:
http://www.gecko-electronic.com/download/printscreen.pdf
I also checked the parameters of the LDAP server on every Mac and it's the
same thing on all the machines and the Brigitte profile is identical to
those machines.
I configured the Brigitte profile on my MAC and my entourage 2004, which
functions very well with my profiles and, with the Brigitte profile, I still
have the same
problem I mentioned above...
Thank you!
Yannick Tag: font size changes when using links Tag: 41258
Sharing your calendar
Hi, We are currently running the test drive of office 2004 and after
using outlook 2001, i now can't find the sharing option to allow other
users to see my calendar.
Can this be done?
How can it be setup?
Thanks
Marc Tag: font size changes when using links Tag: 41257
Synchronizing Handheld Palm Tungsten E with Entourage under Mac OS10 Office 2004?
Please take no notice to my bad english.
I'm using Mac OS X 10 with MS Office 2004 "Entourage.
I've problems to import calendar and contacts from my handheld (Palm
tungsten E).
Will you please be so kind and help me. Tag: font size changes when using links Tag: 41256
Entourage 2004 Crashes
Hello,
We seem to be getting an intermittent system freeze (kernel panic?)
when using Entourage 2004 connected to Exchange running on SBS2003.
Looking at the log at /var/log/windowsserver.log, the following
message seems to occur before the system crashes:
kCGErrorFailure: CGXDisableUpdate: UI updates were forcibly disabled
by application "SystemUIServer" for over 1 second. Server has
re-enabled them.
The Apple Mac runs:
Darwin 7.4.0 Darwin Kernel Version 7.4.0: Wed May 12 16:58:24 PDT
2004; root:xnu/xnu-517.7.7.obj~7/RELEASE_PPC Power Macintosh powerpc
This is a major problem as this version of Entourage is the only one
that we have had any sucess connecting to our Exchange Server with.
The system runs a 450mhz processor, but was previously running a
1.25ghz processor from GigaDesigns - the G-Cellerator. Entourage
crashed while this upgrade chip was in the machine and the chip never
worked again - it has been sent back to the manufacturer for testing.
Thanks for the help,
Tom Jermy
tom(at)wredmile.co.uk
ps, if there are different log files for entourage, please let me
know, but the one above has numerous references to entourage. thx. Tag: font size changes when using links Tag: 41255
Spam and junk mail in Ent 04
Dear friends,
I use Entourage 2004, Italian language, with OsX 10.3.4.
The new junk mail filter works fine. I also receive mail from an account
that have a tag - ***spam*** - in the subject, becuase the server
detects the spam and send me the message with that tag. Strangely, the
junk mail filter doesn't filter the mail with the ***spam*** tag.
The basic solution is to create a rule for the tag ***spam*** in the
subject, but it's strange that the filter doesn't detect this kind of
maessages.
Best
Stefano
--
Stefano Zenni
www.sidma.it Tag: font size changes when using links Tag: 41254
EntourageGPG with E 2004
Hi,
I'm using EntourageGPG with Entourage X since years without any
problems. With Entourage 2004 this scripts doesn't work any more.
Decryption is not possible and with encryption/sign the signature is
bad: There are some signs insight the pgp-mail wich changes the mail
after encryption/clearsign.
In the moment I start Mail.app to encrypt/decrypt mails (by the way the
encryption tool is much better implemented in mail.app than in
Entourage).
I'm using EntourageGPG V 1.3 and I use "clearsign" without pgp-mime in
normal cases. gpg is in version 1.2.3.
Any solutions?
Greetings
Volker Schmidt
--
_______________________________________________________________________
| __/|__| Volker Schmidt email: Volker.Schmidt@dlr.de |
|/_/_/_/| DLR - Lampoldshausen URL: http://lefti.amigager.de/ |
| |/ | D-74239 Hardthausen Tel: +49 6298 28 359 |
| Key fingerprint: 8E 63 DE C0 8E A4 DC CB 2E 9F 01 6E 92 2E 87 F0 |
| Key fingerprint: 6B8F D111 3357 906F 3707 0950 3B40 D7B7 2F25 4F90 | Tag: font size changes when using links Tag: 41244
How to use a different or anonymous email address
Using entourage 2004
How can I use a different email address so I don't get picked up and spammed
by those ill mannered nasties
Thanks
Lorry Tag: font size changes when using links Tag: 41243
STAT! You have received no new mail
> This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.
--B_3172602672_938250
Content-type: text/plain; charset="ISO-8859-1"
Content-transfer-encoding: 8bit
Re: Entourage version 10.1.4
I have my rules set to notify me of any new mail if certain criteria are
met. However, the program doesn¹t seem to care because it notifies even
when I haven¹t received any new letters: the icon in the dock jumps up and
down and won¹t stop unless I open up the application. What can I do to stop
this?
Thanks!
Jim
--B_3172602672_938250
Content-type: text/html; charset="ISO-8859-1"
Content-transfer-encoding: quoted-printable
<HTML>
<HEAD>
<TITLE>STAT! You have received no new mail</TITLE>
</HEAD>
<BODY>
<FONT FACE=3D"Verdana"><SPAN STYLE=3D'font-size:12.0px'>Re: Entourage version 1=
0.1.4<BR>
<BR>
I have my rules set to notify me of any new mail if certain criteria are me=
t. However, the program doesn’t seem to care because it notifies=
even when I haven’t received any new letters: the icon in the d=
ock jumps up and down and won’t stop unless I open up the application.=
What can I do to stop this? <BR>
<BR>
Thanks!<BR>
<BR>
Jim</SPAN></FONT>
</BODY>
</HTML>
--B_3172602672_938250-- Tag: font size changes when using links Tag: 41241
Dialing continues despite cable-only service
> This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.
--B_3172598233_648184
Content-type: text/plain; charset="ISO-8859-1"
Content-transfer-encoding: 8bit
I do not have a dial-up modem account with any ISP, yet the modem continues
to dial out whenever the Entourage file is open. This is annoying because it
slows some processes, and interjects on top of my document, its ³A modem
failure has occurred² every 15 minutes. The only way I can prevent this is
if I quit Entourage altogether?but then I lose out on the automatic mail
check that I run on my cable service. Any idea how to resolve this?
Thanks!
Jim
--B_3172598233_648184
Content-type: text/html; charset="ISO-8859-1"
Content-transfer-encoding: quoted-printable
<HTML>
<HEAD>
<TITLE>Dialing continues despite cable-only service</TITLE>
</HEAD>
<BODY>
<FONT FACE=3D"Verdana"><SPAN STYLE=3D'font-size:12.0px'>I do not have a dial-up=
modem account with any ISP, yet the modem continues to dial out whenever th=
e Entourage file is open. This is annoying because it slows some processes, =
and interjects on top of my document, its “A modem failure has occurre=
d” every 15 minutes. The only way I can prevent this is if I quit Ento=
urage altogether—but then I lose out on the automatic mail check that =
I run on my cable service. Any idea how to resolve this? <BR>
<BR>
Thanks!<BR>
<BR>
Jim</SPAN></FONT>
</BODY>
</HTML>
--B_3172598233_648184-- Tag: font size changes when using links Tag: 41237
Hotsync Palm Tungsten T and Entourage
How do I sync with the tungsten T and Entourage in Office 2004. I was =
able=20
to sync in Office X however when I upgraded I can no longet sync my=20
Tungsten T with Entourage Office 2004 Tag: font size changes when using links Tag: 41232
How to remove gross spam from view?
> This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.
--B_3172586263_10524309
Content-type: text/plain;
charset="ISO-8859-1"
Content-transfer-encoding: 8bit
I guess it¹s a miracle more of this does not happen.
When it does though, are we doomed to stare at the droolingly stupid and
offensive subject line every time we check the group?
Is there some way to purge messages from the system/folder or wherever
Entourage stores them?
My other news readers make that extremely easy to do. Entourage seems to
have no capability whatever.
Say it ain¹t so?
Any hints, clues, comfort to offer?
Thanks!
Best,
- Bill
--B_3172586263_10524309
Content-type: text/html;
charset="ISO-8859-1"
Content-transfer-encoding: quoted-printable
<HTML>
<HEAD>
<TITLE>How to remove gross spam from view?</TITLE>
</HEAD>
<BODY>
<FONT FACE=3D"Futura, Verdana, Helvetica, Arial"><SPAN STYLE=3D'font-size:12.0p=
x'>I guess it’s a miracle more of this does not happen.<BR>
<BR>
When it does though, are we doomed to stare at the droolingly stupid and of=
fensive subject line every time we check the group?<BR>
<BR>
Is there some way to purge messages from the system/folder or wherever Ento=
urage stores them?<BR>
<BR>
My other news readers make that extremely easy to do. Entourage seems to ha=
ve no capability whatever.<BR>
<BR>
Say it ain’t so?<BR>
<BR>
Any hints, clues, comfort to offer?<BR>
<BR>
Thanks!<BR>
<BR>
<BR>
Best,<BR>
<BR>
<BR>
- Bill</SPAN></FONT>
</BODY>
</HTML>
--B_3172586263_10524309-- Tag: font size changes when using links Tag: 41231
2004 - Duplicate downloads of mail left on POP server
Hi,
I have several POP mail accounts, and I leave a week's worth of email on the
server to protect against email loss between backups. Occasionally,
Entourage 2004 will "forget" that it already has local copies of my emails
that are on the server, and it will download all of them again, leaving me
with duplicates.
What's interesting is it only affects one account at a time. For example,
two weeks ago, Entourage re-downloaded all my POPaccount1 emails, but today
it wants to re-download all of my POPaccount2 emails.
I have not rebuilt my database (I know the complex type will cause emails on
the server to be fetched again), and I cannot seem to find a cause. Any
ideas?
And I'm sorry if this has been covered already.
Thanks in advance.
Eric Tag: font size changes when using links Tag: 41221
Multiple Incoming Messages in Entourage?
Outlook allows you to set up the same e-mail address with different
outgoing servers so you can send messages from various locations. It
also allows you to turn OFF recieving of accounts so you don't end up
with multiple copies of the same message to each of these accounts. I
can't seem to find a place to control recieving in Entourage. As a
result, with one e-mail address set up with three configurations...you
end up with 3 copies of every incoming message!
Solution???? Tag: font size changes when using links Tag: 41218
Tasks in Projects
The list of tasks in the Projects section keeps coming un-sorted.
Everytime I quit Entourage and then open it up again, they're
un-sorted.
How can I keep them sorted by priority?
--
"We're going to rush the hijackers."
-Jeremy Glick, aboard United Airlines flight 93, September 11, 2001 Tag: font size changes when using links Tag: 41214
Delete error from POP 2004
Hi gang, I'm having a major deletion issue on Entourage 04. I have a pop
account, with the option to 'save a copy on the server' enabled. When I get
the message list on my inbox, I have the orange/yellow envelope noting that
the message exists on the server. When I open the message, I have a
hyperlink listed stating 'Delete Message from the Server'.
When I delete the message from the server, it still exist on my inbox
listing, only missing the envelope, meaning it's no longer on the server. At
the next send/receive, the message re-appears, leaving me with 2 messages.
One on the server, and one not.
Is there any known deletion issues? I understand it could be a server thing,
but does anyone have suggestions?
Thanks,
Jeff Tag: font size changes when using links Tag: 41211
LDAP and Entourage
Like most other people who upgraded to Entourage 2004 with an Exchange
2000 email server, I found myself trying to figure out why I kept
getting errors in LDAP queries after I'd upgraded.
"An unknown error (-17768) has occurred."
"An unknown error (-17766) has occurred."
"An unknown error (-3248) has occurred."
I found the following worked for me:
I had to edit the directory services account (tools, accounts,
directory services; edit the account in question by modifying the
DIRECTORY tab):
Adjust the search base to read:
dc=mydomain,dc=com
And I also had to check
"This server requires me to log on"
I needed to ensure the following was UNchecked:
Override default LDAP port 389 Tag: font size changes when using links Tag: 41209
Looking for shortcut to empty trash...
I'm using Entourage v.X and hate having to mouse-click on the "Deleted
Items" folder to empty the trash. As I am really keen on keyboard
shortcuts...is there a keyboard shortcut for deleting the trash in
Entourage??? Tag: font size changes when using links Tag: 41208
Tungsten T3 and Entourage
In sum, it seems that I have to upgrade to 2004 to use the Palm and
Entourage. Can anyone please confirm?
I have deleted all the other conduits from my folder, and still the
synching fails on the calendar. I have not yet successfully completed
a synch, although I have my addresses and emails ported over from
Address and Mail.
HELP!
Thanks,
Steve Tag: font size changes when using links Tag: 41207
reply formatting
this should be simple, but its driving me nuts. I have figured out how =
to=20
insert the cursor at the beginning of a reply, but then I need to hit =
return=20
twice. Is there a way to "hit return" automatically? With Scripts? Tag: font size changes when using links Tag: 41201
network mac and windows workstations
Hey Everyone,
I need to network a Mac 9.0 pc with several window
workstations including win98,winme,xp.
It's peer to peer only with TCP/IP as the main protocol.
All workstations need to share their resources. I believe
Appletalk
is used as the client to bind to the TCP/IP but may be
mistaken in a
peer to peer environment. Any suggestion and links to
resources would be helpful. Many thanks.
Joe Tag: font size changes when using links Tag: 41196
Calendar backup
> This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.
--B_3172584623_37321
Content-type: text/plain; charset="US-ASCII"
Content-transfer-encoding: 7bit
How can I make a backup on a second drive of the contents I placed in my
calendar part of Entourage v. X. Where are these items stored? (system
10.3.4)
--B_3172584623_37321
Content-type: text/html; charset="US-ASCII"
Content-transfer-encoding: quoted-printable
<HTML>
<HEAD>
<TITLE>Calendar backup</TITLE>
</HEAD>
<BODY>
<FONT FACE=3D"Comic Sans MS">How can I make a backup on a second drive of the=
contents I placed in my calendar part of Entourage v. X. Where are these it=
ems stored? (system 10.3.4)</FONT>
</BODY>
</HTML>
--B_3172584623_37321-- Tag: font size changes when using links Tag: 41194
Error 4363
> This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.
--B_3172575127_118828
Content-type: text/plain;
charset="ISO-8859-1"
Content-transfer-encoding: 8bit
Does anyone have any idea how to get rid of this recurring message?
I was sending a message with a few photos and a word document and as I
clicked send, the error message popped up saying:
An unknown error (4363) occurred.
³Mail could not be sent.
Account name: "Andy Murphy"
Now, whenever I click on ?Send and receive¹ I get the the same error
message. I also cannot find the message in the sent items so I am assuming
it has been lost?!
I have tried running the verify database utility and it comes back with no
errors!
I am using Entourage 2004 on a Quiksilver Mac 10.3.4
--B_3172575127_118828
Content-type: text/html;
charset="ISO-8859-1"
Content-transfer-encoding: quoted-printable
<HTML>
<HEAD>
<TITLE>Error 4363</TITLE>
</HEAD>
<BODY>
<FONT FACE=3D"Verdana, Helvetica, Arial"><SPAN STYLE=3D'font-size:12.0px'>Does =
anyone have any idea how to get rid of this recurring message?<BR>
I was sending a message with a few photos and a word document and as I clic=
ked send, the error message popped up saying:<BR>
<BR>
</SPAN></FONT><FONT SIZE=3D"2"><FONT FACE=3D"Lucida Grande, Verdana, Helvetica,=
Arial"><SPAN STYLE=3D'font-size:10.0px'>An unknown error (4363) occurred.<BR>
</SPAN></FONT></FONT><FONT FACE=3D"Verdana, Helvetica, Arial"><SPAN STYLE=3D'fo=
nt-size:12.0px'>“</SPAN></FONT><SPAN STYLE=3D'font-size:12.0px'><FONT FA=
CE=3D"Geneva, Verdana, Helvetica, Arial">Mail could not be sent.<BR>
Account name: "Andy Murphy"<BR>
<BR>
Now, whenever I click on ‘Send and receive’ I get the the same =
error message. I also cannot find the message in the sent items so I am assu=
ming it has been lost?!<BR>
<BR>
I have tried running the verify database utility and it comes back with no =
errors!<BR>
</FONT><FONT FACE=3D"Verdana, Helvetica, Arial"><BR>
I am using Entourage 2004 on a Quiksilver Mac 10.3.4</FONT></SPAN>
</BODY>
</HTML>
--B_3172575127_118828-- Tag: font size changes when using links Tag: 41191
Spontaneous Entourage 2004 / Palm Syncing failure
I installed Entourage 2004 about 2 weeks ago, ran the Handheld Sync
Installer App and was pleasantly surprised that syncing with my Treo
600 was entirely smooth from there. Last night I tried a routine sync
and noticed it went extraordinarily quickly. Then I noticed the
calendar on my Palm hadn't been modified. After repeeating several
times I opened up HotSync Manager and found that double clicking on
the Entourage Conduit had no effect. Pursuant to a post on here I
tired trashing the Palm desktop Info file. I tried reinstalling the
Handheld Sync oapp. I tried trashing all existing Entourage conduits.
Nothing has worked. Help! Tag: font size changes when using links Tag: 41190
Forward rule not working
> This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.
--B_3172553336_153149
Content-type: text/plain; charset="ISO-8859-1"
Content-transfer-encoding: 8bit
I have a rule set up in Entourage to forward all emails in the category
³CLIENT² to be forwarded to a coworker since I am out on sales calls most
days. The forward is not working. Any suggestions?
Billy
--B_3172553336_153149
Content-type: text/html; charset="ISO-8859-1"
Content-transfer-encoding: quoted-printable
<HTML>
<HEAD>
<TITLE>Forward rule not working</TITLE>
</HEAD>
<BODY>
<FONT FACE=3D"Geneva">I have a rule set up in Entourage to forward all emails=
in the category “CLIENT” to be forwarded to a coworker since I =
am out on sales calls most days. The forward is not working. Any suggestions=
?<BR>
<BR>
Billy</FONT>
</BODY>
</HTML>
--B_3172553336_153149-- Tag: font size changes when using links Tag: 41188
Empty Inbox after advanced rebuild
> This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.
--B_3172552784_119932
Content-type: text/plain; charset="US-ASCII"
Content-transfer-encoding: 7bit
Was unable to open Entourage - message said to rebuild database. Followed
instructions to do an advanced rebuild. Now main inbox is empty. Have
several sub inboxes where incoming messages are
distributed based on rules - those still have old messages, but general
inbox is now empty. How can I find out where those messages went?
Any help would be appreciated!!
Billy
--B_3172552784_119932
Content-type: text/html; charset="US-ASCII"
Content-transfer-encoding: quoted-printable
<HTML>
<HEAD>
<TITLE>Empty Inbox after advanced rebuild</TITLE>
</HEAD>
<BODY>
<FONT FACE=3D"Geneva">Was unable to open Entourage - message said to rebuild =
database. Followed instructions to do an advanced rebuild. Now main inbox is=
empty. Have several sub inboxes where incoming messages are<BR>
distributed based on rules - those still have old messages, but general inb=
ox is now empty. How can I find out where those messages went?<BR>
Any help would be appreciated!!<BR>
<BR>
Billy</FONT>
</BODY>
</HTML>
--B_3172552784_119932-- Tag: font size changes when using links Tag: 41187
Updated from 10.3.3 to 10.3.4 and all Entourage data has disappeared
PLEASE HELP! Three weeks ago I bought a G4 Powerbook with Mac OSX 10.3.3
installed. I previously used a PC and it has taken me a long time to
convert all my Outlook 2000 contacts and emails and migrate them to
Entourage 2004 for Mac. However, until today all was working without any
problems.
Today I decided to update to 10.3.4 o/s and did so by downloading the update
onto my windows notebook (which has an ADSL connection - my Mac only has a
dial up connection) then burning the update to CD, inserting the CD into the
drive of my Mac and installing from there. No problems. Re-started my Mac
and went to Entourage to check my emails to discover that ALL DATA has
disappeared from Entourage. The only thing in Entourage is the 'Welcome'
email from Microsoft dated today at 14.30 (immediately after I updated to
10.3.4).
I immediately telephoned Apple Support who basically said 'it shouldn't have
happened - your problem is with Entourage so contact Microsoft' - so much
for the 90 days free telephone support.
I'm sure that the data is on my computer somewhere - perhaps 10.3.4 stores
data differently from 10.3.3 - has anyone else encountered this problem?
I know that with Outlook (the Windows equivalent of Entourage) all data was
stored in a .pst folder but I have no idea how it is stored on a Mac. Can
anyone tell me where to start looking?
Triciaq Tag: font size changes when using links Tag: 41181
Entourage Quits (CRASHES) regularly
> This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.
--B_3172513248_631512
Content-type: text/plain;
charset="ISO-8859-1"
Content-transfer-encoding: 8bit
Running:
OS 10.3.3
G4 Dual 800
1.5 gig ram
Office 2004
No 3rd Party Font
No Haxies
Problem:
Mail from POP3 and HTML (Hotmail and MSN).
Entourage quits (crashes) when reading html or plain text messages
from known senders. This started June 21 and as been crashing regularly.
For example, I get efaxes to my msn.com account since 2001. Now, I
can¹t read them. I have to log on to msn hotmail, forward the message to
my POP account and then I can read it from Entourage.
Tried:
Rebuild Database
Repair Permissions
JMF Off
Delete Messages from server
Read all of the messages in two newsgroups
Read four documents from MVP.org
Problem Persists.
Please Help........
John
--B_3172513248_631512
Content-type: text/html;
charset="ISO-8859-1"
Content-transfer-encoding: quoted-printable
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<TITLE>Entourage Quits (CRASHES) regularly</TITLE>
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<FONT FACE=3D"Verdana, Helvetica, Arial"><SPAN STYLE=3D'font-size:12.0px'>Runni=
ng:<BR>
<BR>
OS 10.3.3<BR>
G4 Dual 800<BR>
1.5 gig ram<BR>
Office 2004<BR>
No 3rd Party Font<BR>
No Haxies<BR>
<BR>
<BR>
Problem:<BR>
<BR>
Mail from POP3 and HTML (Hotmail and MSN).<BR>
<BR>
Entourage quits (crashes) when reading html or plain text messages<BR>
from known senders. This started June 21 and as been crashing regularly.<BR=
>
<BR>
For example, I get efaxes to my msn.com account since 2001. Now, I<BR>
can’t read them. I have to log on to msn hotmail, forward the message=
to<BR>
my POP account and then I can read it from Entourage.<BR>
<BR>
Tried:<BR>
<BR>
Rebuild Database<BR>
Repair Permissions<BR>
JMF Off<BR>
Delete Messages from server<BR>
Read all of the messages in two newsgroups<BR>
Read four documents from MVP.org<BR>
<BR>
Problem Persists.<BR>
<BR>
Please Help........<BR>
<BR>
John</SPAN></FONT>
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--B_3172513248_631512-- Tag: font size changes when using links Tag: 41179
Handheld Sync Missing from CD
I'm noticing lots of questions regarding how Handheld Sync works with
Office 2004 -- my problem is different: the Handheld Sync file is NOT
on the Install CD under Additional Tools, as is widely reported it
should be!
The CD is a site-licensed copy from the university I'm associated
with. I suppose I can go up through the hiearchy and try to find out
why it's missing / obtain it, but I'm wondering if there's a quicker
way. The file(s) doesn't appear to be posted to mactopia.
Can anyone help?
Thanks in advance. Tag: font size changes when using links Tag: 41178
Double project assignment
(2004 Entourage)
In my workgroup we deal with a new task that needs managing or assignment by
using a project we call Collection.
When someone gets a call or email that needs attention and classification
(and they don't have the time to complete it) they create a fairly detailed
task in the the Collection project so the office manager can pick it up and
assign it (and generally make sure it doesn't fall through the cracks).
One of the office manager's jobs each day is to make sure all the tasks
dropped in the Collection 'pool' are followed up on, completed, or assigned
- so she'll often take the tasks in the 'Collection' project and assign
them to another appropriate project by using the Projects menu item in the
menu bar.
She'll double-click on the Task in question, click on the Projects menu,
unselect 'Collection', select the project she wants it to be assigned to
(say - Field Work), and save the task.
The task disappears from her Collection project - and appears in the 'Field
Work' project on her machine. But on other Macs sharing in the project, 5
minutes later the task in question is double assigned - both to Collection
and Field Work.
Anyone seen this?
Ron McKinney Tag: font size changes when using links Tag: 41176
Incorrect type justification in Entourage header fields
I have a field formatting problem in Entourage 2004 that started happening
only recently. Wondering if anyone can explain this:
Symptom: It appears that Entourage behaves strangely after waking from
sleep. Specifically, when clicking on any email (preview), or opening the
item, or creating a new item, the 'Subject' field fills from the right and
stays there. This also happens when typing in the To or cc: fields.
Current fix: If I quit and restart Outlook, or if I restart the system, the
problem is gone until the Mac sleeps and awakens. Then it's back to the
same problem.
I tried attaching a low-res screenshot (72 dpi, 128K) of the affected fields
so you perhaps take a look for yourself, but the newsgroup server rejected
it even though I've taken it down in size twice now.
Any ideas? Something corrupted? Bug?
Thanks.
P.S. And why can't one attach a small image; seems to me this helps by
providing visuals that often aren't easy to describe in words. Tag: font size changes when using links Tag: 41173
HTML mail, general slowness, personal data in vCard?
I just got the Office 2004 upgrade, and Entourage was the program I was most
looking forward to. I have to say I am a bit disappointed, but I am hoping
an Entourage Maven may be able to tell me if I am going wrong somewhere.
1. HTML mail. When I scroll down a message, I seem to be getting quite bad
refresh problems - the last line or so of the message is "slurred" down over
the newly revealed space, like a bad TV effect from the '70's. The only time
I have ever seen this before is on IE 5.5 on the PC. It's very annoying. Is
this an Entourage issue or is MS telling me my first gen 12" PB is getting
old?
2. Connected with that, I do find Entourage 2004 noticeably slower than
Entourage v.X. It's fine, it's just not slick. I use IMAP mail for .Mac and
while it's doing its thing - or if I am having the HTML problem above - I
sometimes can't do anything else.
3. I still manually drag my vCards to Address Book for iSync etc. I did this
with a file recently and noticed in the Notes field once in Address Book a
string of letters and numbers. It looked a bit like a serial number, though
it was not in fact my serial number. I am a little alarmed at the
possibility of some kind of unique identifier being attached to my
attachments (fine - of course if I want to send things to people presumably
I am happy for them to know who I am but still...). It is repeatable, and
the data describes itself as "UID:" - it is only added when there is data
in the Notes field. What is it and why is it there? It is not in my
Entourage file and I have not seen Address Book add this before.
Thanks for any help.
Alex
--
Please remove obvious spam defence to reply by email. Tag: font size changes when using links Tag: 41172
Entourage removes attachments
I recently installed Office 2004, and Entourage is removing attachments=20
from both incoming and outgoing email.=20
All information in this version of Entourage was imported from Office X:
Entourage.
I have turned off the junk filter. I checked all Preferences and see no =
option=20
for anything relevant. I checked "Automatically download pictures from =
my=20
Address Book contacts."
I have two e-mail addresses. I went to the Yahoo site and sent myself=20
messages in both directions (from Acct A to B, and Acct B to A). Yahoo=20
confirmed no viruses in the attachments, which were small .jpg files =
that I=20
created.=20
Both messages were received at Inboxes on the Yahoo site with=20
attachments. Both messages arrived in Entourage with messages stripped=20
out. Both of these addresses are in my Entourage Address Book.=20
I'd appreciate any help you can offer,
Thanks, DC Tag: font size changes when using links Tag: 41171
Can't sync
I just installed the newest version of Palm Desktop (4.2.1). I'm using Mac
OS X 10.3.4 and Entourage version 11.0.0. Because Entourage wasn't synching
my phone numbers correctly (it was changing Home numbers to Work and wasn't
picking up Mobile numbers at all), I decided to stop using it and get my
information correct in Palm Desktop and on my Palm IIIc and then start over
with Entourage.
So I reinstalled Palm Desktop, trashed my old Palm folder from the Documents
folder and tried to have the handheld overwrite Palm Desktop. But now I
can't sync at all because I get a Conduit Conflict error message! I changed
all the Entourage conduits to Do Nothing, as well as the individual conduits
for Address Book, Tasks, etc., trying to leave on only the ones that are
Palm Desktop and not Entourage. I'm still getting the conflict error message
for To Do list and Date Book.
How can I set the conduits so they work? Better still, how can I uninstall
the Entourage conduit for now, just so I can start over?
-- Nan Tag: font size changes when using links Tag: 41170
Entourage 2004 - Synchronizing w/Exchange
> This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.
--B_3172495960_57192
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I just upgraded from Entourage X to 2004. The install and auto-migration of
settings/prefs seemed to work fine, including my Exchange server settings.
But when I launched E2004 for the first time, I got a message that says
³Entourage is now synchronizing in the background with your Exchange
account: ³account name². Synchronization time varies depending on the amount
of data you are synchronizing and the speed of your connection.²
It¹s been almost 7 hours since I first saw that message. E2004 has been open
the entire time. No progress dialogs anywhere. I can quit E2004 and do not
get the usual ³there is a network operation in progress, are you sure?²
message. Re-launching E2004 gives me the same ³synchronization² dialog. But
my Exchange inbox (and other folders) do not appear.
All settings are the same as they were with Entourage X when mail worked
fine. I¹ve got a small amount of meetings established about about 480
contacts to need to be synchronized. Here¹s what I¹ve tried so far to
troubleshoot. None of these have gotten me any further.
1. Set E2004 to only synchronize items with a specific category. (only 3
contacts with this category).
2. Set E2004 to not synchronize anything.
3. Deleted the account that was imported during the initial install and set
up new account. E2004¹s set up wizard saw my exchange server, but only
displays a ³Junk Mail² folder when I twist open the exchange account.
Has anybody else experienced this? If so, how did you resolve the issue?
Thanks in advance.
Mike Wong
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<TITLE>Entourage 2004 - Synchronizing w/Exchange</TITLE>
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<BODY>
<FONT FACE=3D"Myriad Pro"><SPAN STYLE=3D'font-size:12.0px'>I just upgraded from=
Entourage X to 2004. The install and auto-migration of settings/prefs seeme=
d to work fine, including my Exchange server settings.<BR>
<BR>
But when I launched E2004 for the first time, I got a message that says =
220;Entourage is now synchronizing in the background with your Exchange acco=
unt: “account name”. Synchronization time varies depending on th=
e amount of data you are synchronizing and the speed of your connection.R=
21;<BR>
<BR>
It’s been almost 7 hours since I first saw that message. E2004 has be=
en open the entire time. No progress dialogs anywhere. I can quit E2004 and =
do not get the usual “there is a network operation in progress, are yo=
u sure?” message. Re-launching E2004 gives me the same “synchron=
ization” dialog. But my Exchange inbox (and other folders) do not appe=
ar.<BR>
<BR>
All settings are the same as they were with Entourage X when mail worked fi=
ne. I’ve got a small amount of meetings established about about =
480 contacts to need to be synchronized. Here’s what I’ve tried =
so far to troubleshoot. None of these have gotten me any further.<BR>
<BR>
</SPAN></FONT><OL><LI><FONT FACE=3D"Myriad Pro"><SPAN STYLE=3D'font-size:12.0px=
'>Set E2004 to only synchronize items with a specific category. (only 3 cont=
acts with this category).
</SPAN></FONT><LI><FONT FACE=3D"Myriad Pro"><SPAN STYLE=3D'font-size:12.0px'>Se=
t E2004 to not synchronize anything.
</SPAN></FONT><LI><FONT FACE=3D"Myriad Pro"><SPAN STYLE=3D'font-size:12.0px'>De=
leted the account that was imported during the initial install and set up ne=
w account. E2004’s set up wizard saw my exchange server, but only disp=
lays a “Junk Mail” folder when I twist open the exchange account=
.<BR>
</SPAN></FONT></OL><FONT FACE=3D"Myriad Pro"><SPAN STYLE=3D'font-size:12.0px'><=
BR>
Has anybody else experienced this? If so, how did you resolve the iss=
ue?<BR>
<BR>
Thanks in advance.<BR>
Mike Wong</SPAN></FONT>
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--B_3172495960_57192-- Tag: font size changes when using links Tag: 41169
Entourage 2004 - Database Problem
Using a Mac G4. My hard drive just blew up. Entourage (v.X) problems were
the first sign as I had problems accessing messages, etc. I tried a database
rebuild but it froze right in the middle. I was able to backup everything
before the hard disk finally blew up.
So new hard disk, upgrade to Entourage 2004. Try to import the database and
all that comes into the program are my contacts, my calendar and my folders
BUT there are no emails in any of the folders. Considering the file is
500meg I know my email messages are there but I can't seem to get them.
These are critical to my business so any advice would be greatly
appreciated~! And yes, I've learned to save my attachments and not store in
the email program!
Thanks - Chris Tag: font size changes when using links Tag: 41168
Entourage X Attachment Anomalies
Hello,
I'm an IT manager and a couple of my co-workers are experiencing
attachment anomalies in Entourage X. The anomaly they're experiencing
is that when they attach files (this usually happens w/multiple file
attachments, but sometimes with only single file attachments) as
Entourage sends the email, it will either remove, replace, or add files
or attach emails from other folders to the message being sent. When the
user looks through the 'Sent' folder, they will see all of the correct
attachments. However, when the intended recipient receives the message,
the attachments have changed.
Rebuilding the database does NOT correct the problem, and apparently
switching to a new profile is only good for a time, then the same
behavior re-surfaces in the new profile.
My questions are:
Has anyone else experienced this behavior as well? We have had several
different people on several different machines experience the SAME behavior.
Does anyone know why this is happening? I know the inner workings of
Entourage are probably near impossible to understand. I'm not sure even
Microsoft techs could figure it out <g> but I'm curious as to why this
behavior is present (even with the latest service packs applied).
Does anyone know how to prevent this behavior? As it stands now, we
will probably have to move away from Entourage, as this behavior is a
security risk. There is no way to tell when it's going to change
attachments, or what it's going to attach when it does.
Thanks in advance for any input.
Please send any emails to: grdnwsl <at> mrichi <dot> com (change the
appropriate items in the email address ;) Tag: font size changes when using links Tag: 41164
Entourage IMAP issue
We use IMAP email at the office. There are emails that I can not delete from
my inbox. I don¹t want to rebuild the database because I lost a lot last
time I did this. Also, when I send a message to myself it comes in as junk,
even though I am in my address book. Any ideas?
Thanks.
Aaron Tag: font size changes when using links Tag: 41162
Password problem with Entourage 2004 and Exchange
I've been running Entourage 2004 on OS 10.3.4 for several weeks now,
and use it to check both my .mac account and my work Exchange account.
Both sets of passwords are stored in my keychain.
Recently, my Exchange account will frequently prompt me for my
password, even though it is stored in my keychain. This happens for an
entire day, approximately one day each week now. I start off fine, but
within an hour of arriving at work, I get the first prompt. After
reentering my password, the prompts for to reenter my password happen
at more frequent intervals. Restarting Entourage or the Mac itself
solves the problem for a little while (so it's not that my password
was incorrect), but then it all starts again. I've run keychain first
aid and also reset my password on the Windows end of things, but the
problem persists. Strangely, it disappears for days at a time, but
when it does recur, nothing I do seems to stop the problem for the
entire day. I am the only Mac user at work, so I'm kind of out of luck
with our tech support team. Might anyone out there have experienced
similar problems and is there a potential solution? The network
environment is Win 2003. There is no problem with Entourage forgetting
my .mac password, incidentally, so it's just on the Exchange side of
things. Thanks! Tag: font size changes when using links Tag: 41160
Synchronizing just works one way
I just bought Office 2004 to use the new entourage features. Well... it=20
doesn't seem to sync well with my good ol Visor Prism.=20
Only data entered in entourage gets transferred to the PDA but not vice=20
versa. The conduit settings in Hot Sync manager are set on =
Synchronisation!=20
Has anybody a solution to this odd problem (so that I won't need to =
spend=20
money on a new PDA (as the Visor is just doing fine) Tag: font size changes when using links Tag: 41154
Entourage 2004 Exchange authentication problem
I've just upgraded to Office 2004 and am trying to migrate from Apple =
mail=20
to Entourage 2004. Using it exclusively at work through Exchange. It =
sends=20
mail just fine but during the synch process it seems to get stuck at =
some=20
point and comes up with a message that says:=20
"Mail could not be received at this time. The server for account "work" =
returned the error "logon failure: unknown user name or bad password." =20
Your username/password or security settings may be incorrect. Would you =
like to try re-entering your password?"
I am positive I'm entering my password correctly. It starts synching by =
updating calendar then contacts and usually gets "stuck" before getting =
to=20
my in-box. Sometimes it brings up the dialog box right away, sometimes =
it=20
takes 5 minutes or so.
Any suggestions would be greatly appreciated!
Thanks,
Chris Tag: font size changes when using links Tag: 41153
Problem with Yahoo Mail
Hi, I've just installed entourage 2004 and I've been trying to connect to
Yahoo mail. However it says "problem logging in, go to yahoo mail" then it
asks if you would like to re type your password. I have done everything I
know and everything yahoo knows but no joy.
The warning does not come up in your usual error box, but a pop up warning
with ok and cancel. Hope some kind person here can help. thanks Tag: font size changes when using links Tag: 41148
Exchange address books in Entourage X
Has anyone setup Entourage X with an Exchange 2000 server and been able to
configure the shared address book. I can get the email etc to work but not
the shared address book.
Currently on Outlook 2001 all the addresses are kept in a folder in the
public directory but when setup in Entourage X all the address book cards
turn into emails. Strange!
I have looked through Microsoft's support site and can't find anything.
Can anyone offer some advice or direction.
Thanks,
Mark. Tag: font size changes when using links Tag: 41147
Can somebody tell me why the font on my eamil gets bigger on lines
where i'm using a link (like on my signiture) and how to avoid this
happening?