Hi
I've been using entourage for a while now without any significant
problems;

anyhow - yesterday the database sent a message saying it needed to be
rebuilt - which i did.
Today I can't open Entourage at all because i receive a message saying
that "Rules may be damaged"
it doesn't let me get any further or open the program at all....
any ideas?
thanks
Chris

Re: entourage...rules by Bras

Bras
Wed Oct 24 07:10:37 PDT 2007

Hi Chris
http://www.entourage.mvps.org/error/text.html#error_rules
You can try this to resolve this issue, re-create the Rules file for your
identity: Drag the Rules file for your identity to the desktop. The Rules
file for your identity is stored in your Identity folder: Re-create your
Rules.
You can find your identity folder in Home - Documents - Microsoft User
Data - Office 2004 identities - Main identity (or your name if you gave a
different name to your identity) Just drag the rules file out of the folder
to the desktop and see if Entourage opens.
Bras

"Chrisatsea" <chrisandreason@mac.com> wrote in message
news:1193233352.524110.141730@q5g2000prf.googlegroups.com...
> Hi
> I've been using entourage for a while now without any significant
> problems;
>
> anyhow - yesterday the database sent a message saying it needed to be
> rebuilt - which i did.
> Today I can't open Entourage at all because i receive a message saying
> that "Rules may be damaged"
> it doesn't let me get any further or open the program at all....
> any ideas?
> thanks
> Chris
>



Re: entourage...rules by Diane

Diane
Wed Oct 24 16:15:10 PDT 2007

If you have a backup copy of your Identity you can use it to replace the
current rules file.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>



On 10/24/07 7:10 AM, in article ug6mmekFIHA.1204@TK2MSFTNGP03.phx.gbl,
"Bras" <brasdor30@gmail.com> wrote:

Hi Chris
http://www.entourage.mvps.org/error/text.html#error_rules
You can try this to resolve this issue, re-create the Rules file for your
identity: Drag the Rules file for your identity to the desktop. The Rules
file for your identity is stored in your Identity folder: Re-create your
Rules.
You can find your identity folder in Home - Documents - Microsoft User
Data - Office 2004 identities - Main identity (or your name if you gave a
different name to your identity) Just drag the rules file out of the folder
to the desktop and see if Entourage opens.
Bras

"Chrisatsea" <chrisandreason@mac.com> wrote in message
news:1193233352.524110.141730@q5g2000prf.googlegroups.com...
> Hi
> I've been using entourage for a while now without any significant
> problems;
>
> anyhow - yesterday the database sent a message saying it needed to be
> rebuilt - which i did.
> Today I can't open Entourage at all because i receive a message saying
> that "Rules may be damaged"
> it doesn't let me get any further or open the program at all....
> any ideas?
> thanks
> Chris
>