Re: One email crashes Entourage by layne123
layne123
Thu Aug 03 15:25:58 CDT 2006
I am having a similar issue. I can receive emails from certain people
from one firm and most emails from these people open fine, yet when
myself and others in the office click on some random message (with or
without attachments) it freezes or crashes Entourage.
Doesnt seem to be any rhyme or reason.
Tried closing preview pane and updating to 11.2.5 - neither helped...
mmmmark wrote:
> <dbartosic@ohiotruckingassn.org> wrote in message
> news:1153418491.528627.182100@i42g2000cwa.googlegroups.com...
> > This is odd. Today I received an email from a source I've received
> > from before, but every time I click on it to view, Entourage quits and
> > says there's a problem. After about the fourth time, I'm trying to
> > delete it but it keeps on crashing the app before I can hit delete. Is
> > there another way to get rid of the offending email?
> >
>
> Probably, but you need to turn off your preview pane. That will allow you
> to select it and delete it. The problem is likely something in the preview
> is not agreeing with Entourage's capabilities. It is often strange html or
> a very large PDF that does this.
>
> Let me know if this works.
>
> -Mark