corrupt data file

I have been having some problems with my iBook lately and decided to
back up files before taking it in for repairs. I copied my Entourage
data files to a cd. Now, when I open Entourage, it takes me back to the
beginning and I can't seem to get back my information. Most of the
emails are not a problem, since most of my email is from IMAP accounts.
However, I hate to lose the notes that I had created and the calendar.

I went to another computer and tried to open the copy of the data file
with Entourage, but it told me that the file was corrupted and probably
couldn't be fixed. Is there any way to recover any of the data from
this file? Or any way, other than the Microsoft database utility to try
to fix the file?

Bill

william
Sun May 15 05:50:01 CDT 2005

I forgot to mention that I am using Entourage 2004.

Barry
Sun May 15 07:48:45 CDT 2005

On 15/5/05 11:06 am, in article
1116151575.547122.267990@g43g2000cwa.googlegroups.com,
"william.ingram@gmail.com" <william.ingram@gmail.com> wrote:

> I have been having some problems with my iBook lately and decided to
> back up files before taking it in for repairs. I copied my Entourage
> data files to a cd. Now, when I open Entourage, it takes me back to the
> beginning and I can't seem to get back my information. Most of the
> emails are not a problem, since most of my email is from IMAP accounts.
> However, I hate to lose the notes that I had created and the calendar.

What happens when you try? Do you get any error messages? Or just the new
database 'MS Welcome' message?

If so, make sure you have copied the files off the CD back to their right
place - "~/Documents/Microsoft User Data/Office 2004 Identities/[Identity
Name]/Database".

Then, if it doesn't appear, choose 'switch identity' from the entourage menu
and see if it listed there.

>
> I went to another computer and tried to open the copy of the data file
> with Entourage, but it told me that the file was corrupted and probably
> couldn't be fixed. Is there any way to recover any of the data from
> this file? Or any way, other than the Microsoft database utility to try
> to fix the file?

This sor tof error can occur when the copy of entourage has not been updated
to the same version number as the one that created the database. Make sure
you have re-applied all updates to entourage before attempting to read the
database.

--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Seen the All-New Entourage Help Pages? - Check them out:
<http://www.entourage.mvps.org/>

Bill
Sun May 15 12:55:36 CDT 2005

None of that worked. Still starts as if I'm starting Entourage for the
first time.

Barry
Sun May 15 14:30:21 CDT 2005

On 15/5/05 6:55 pm, in article
1116179736.956367.176450@o13g2000cwo.googlegroups.com, "Bill"
<william.ingram@gmail.com> wrote:

> None of that worked. Still starts as if I'm starting Entourage for the
> first time.
>

None of what worked?

Please quote relevant parts of previous messages.

--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Seen the All-New Entourage Help Pages? - Check them out:
<http://www.entourage.mvps.org/>

Bill
Sun May 15 15:36:08 CDT 2005

Barry Wainwright wrote:
> On 15/5/05 11:06 am, in article
> 1116151575.547122.267990@g43g2000cwa.googlegroups.com,
> "william.ingram@gmail.com" <william.ingram@gmail.com> wrote:
>
> > I have been having some problems with my iBook lately and decided
to
> > back up files before taking it in for repairs. I copied my
Entourage
> > data files to a cd. Now, when I open Entourage, it takes me back to
the
> > beginning and I can't seem to get back my information. Most of the
> > emails are not a problem, since most of my email is from IMAP
accounts.
> > However, I hate to lose the notes that I had created and the
calendar.
>
> What happens when you try? Do you get any error messages? Or just the
new
> database 'MS Welcome' message?

I get the Entourage setup helper.

>
> If so, make sure you have copied the files off the CD back to their
right
> place - "~/Documents/Microsoft User Data/Office 2004
Identities/[Identity
> Name]/Database".

They are in the correct place.

>
> Then, if it doesn't appear, choose 'switch identity' from the
entourage menu
> and see if it listed there.

Tried that and it's not there.
>
> >
> > I went to another computer and tried to open the copy of the data
file
> > with Entourage, but it told me that the file was corrupted and
probably
> > couldn't be fixed. Is there any way to recover any of the data from
> > this file? Or any way, other than the Microsoft database utility to
try
> > to fix the file?
>
> This sor tof error can occur when the copy of entourage has not been
updated
> to the same version number as the one that created the database. Make
sure
> you have re-applied all updates to entourage before attempting to
read the
> database.

That may explain the message that the database is corrupted, but the
database still won't work with the version of Entourage that created
the it.

When I use the "get info" command for the database, the dialog box says
that the file takes up 18mb.
>
> --
> Barry Wainwright
> Microsoft MVP (see http://mvp.support.microsoft.com for details)
> Seen the All-New Entourage Help Pages? - Check them out:
> <http://www.entourage.mvps.org/>

Barry
Mon May 16 01:26:47 CDT 2005

On 15/5/05 9:36 pm, in article
1116189368.751395.230190@g47g2000cwa.googlegroups.com, "Bill"
<william.ingram@gmail.com> wrote:

> When I use the "get info" command for the database, the dialog box says
> that the file takes up 18mb.

18mb is the default size for a new database.

What is the size of the database on the CD?

Copy it over again, replacing the empty one that entourage has created
there.
--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Seen the All-New Entourage Help Pages? - Check them out:
<http://www.entourage.mvps.org/>

Bill
Mon May 16 07:45:24 CDT 2005


Barry Wainwright wrote:
> On 15/5/05 9:36 pm, in article
> 1116189368.751395.230190@g47g2000cwa.googlegroups.com, "Bill"
> <william.ingram@gmail.com> wrote:
>
> > When I use the "get info" command for the database, the dialog box
says
> > that the file takes up 18mb.
>
> 18mb is the default size for a new database.
>
> What is the size of the database on the CD?

Both the database on the CD and the one on my hard drive are
approximately 18.1 MB
>
> Copy it over again, replacing the empty one that entourage has
created
> there.

Do you mean copy from the harddrive to the CD or the reverse?
> --
> Barry Wainwright
> Microsoft MVP (see http://mvp.support.microsoft.com for details)
> Seen the All-New Entourage Help Pages? - Check them out:
> <http://www.entourage.mvps.org/>

Barry
Tue May 17 06:50:07 CDT 2005

On 16/5/05 1:45 pm, in article
1116247524.216614.61270@g14g2000cwa.googlegroups.com, "Bill"
<william.ingram@gmail.com> wrote:

> Both the database on the CD and the one on my hard drive are
> approximately 18.1 MB

In that case they are both empty databases. It looks like you backed up the
wrong one.

--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Seen the All-New Entourage Help Pages? - Check them out:
<http://www.entourage.mvps.org/>