We have Exchange 2003 at work.

I can connect directly to our Exchange 2003 server with Entourage 2008
over VPN.
I can connect using Safari to our OWA server (it uses form based
authentication and SSL)

I can NOT connect to our OWA server with Entourage 2008 with SSL. It
says I have the wrong username of password or security setting. What
gives?

Our office is phasing out VPN so I need to be sure I can continue to
use Entourage 2008. For Outlook on Windows they have set up an
Exchange proxy server using basic authentication which works fine on
Windows but I cannot connect with Entourage 2008.

Thanks for any help.

Mattias

Re: Can connect with OWA but not with Entourage 2008 to Exchange by William

William
Wed May 07 21:48:46 CDT 2008

mattan wrote:

> We have Exchange 2003 at work.
>
> I can connect directly to our Exchange 2003 server with Entourage 2008
> over VPN.
> I can connect using Safari to our OWA server (it uses form based
> authentication and SSL)
>
> I can NOT connect to our OWA server with Entourage 2008 with SSL. It
> says I have the wrong username of password or security setting. What
> gives?
>
> Our office is phasing out VPN so I need to be sure I can continue to
> use Entourage 2008. For Outlook on Windows they have set up an
> Exchange proxy server using basic authentication which works fine on
> Windows but I cannot connect with Entourage 2008.

Hi Mattias!

I'm not familiar at all with Exchange proxy servers but I would think
you're more likely needing to focus on why your OWA connection doesn't work.

Are you sure your OWA server is Exchange 2003 and not 2007? I have seen
folks with connectivity issue with 2007 and they have been able to
connect using:

exchange.domain.com/exchange/user@domain.com

Are you also making sure to test your OWA connection while *outside*
your company network? Basic and forms-based authentication should both work.

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

Re: Can connect with OWA but not with Entourage 2008 to Exchange 2003 by mattan

mattan
Wed May 21 09:44:16 CDT 2008

On May 8, 9:48=A0am, William Smith <meckli...@REM0VETH1S.comcast.net>
wrote:
> mattan wrote:
> > We have Exchange 2003 at work.
>
> > I can connect directly to our Exchange 2003 server with Entourage 2008
> > over VPN.
> > I can connect using Safari to our OWA server (it uses form based
> > authentication and SSL)
>
> > I can NOT connect to our OWA server with Entourage 2008 with SSL. It
> > says I have the wrong username of password or security setting. What
> > gives?
>
> > Our office is phasing out VPN so I need to be sure I can continue to
> > use Entourage 2008. For Outlook on Windows they have set up an
> > Exchange proxy server using basic authentication which works fine on
> > Windows but I cannot connect with Entourage 2008.
>
> Hi Mattias!
>
> I'm not familiar at all with Exchange proxy servers but I would think
> you're more likely needing to focus on why your OWA connection doesn't wor=
k.
>
> Are you sure your OWA server is Exchange 2003 and not 2007? I have seen
> folks with connectivity issue with 2007 and they have been able to
> connect using:
>
> exchange.domain.com/exchange/u...@domain.com
>
> Are you also making sure to test your OWA connection while *outside*
> your company network? Basic and forms-based authentication should both wor=
k.
>
> --
>
> bill
>
> William M. Smith, Microsoft Interop MVP - Mac/Windows
> Entourage Help Page <http://entourage.mvps.org/>
> Entourage Help Blog <http://blog.entourage.mvps.org/>

Hi Bill,

Thanks for your reply.

I have now confirmed with IT that we have not switched to Exchange
2007 and are running Exchange 2003.

I tried your URL anyway but to no avail.

I am scrambling for ideas for troubleshooting this. Below is the URL
that loads when I connect to our OWA. Can the arguments be part of the
problem?

https://exchange.domain.com/CookieAuth.dll?GetLogonWrapper?url=3D%2Fexchange=
%2F&reason=3D0

Any help or ideas appreciated.

Mattias

Re: Can connect with OWA but not with Entourage 2008 to Exchange by William

William
Sat May 24 10:50:03 CDT 2008

mattan wrote:

> I am scrambling for ideas for troubleshooting this. Below is the URL
> that loads when I connect to our OWA. Can the arguments be part of the
> problem?
>
> https://exchange.domain.com/CookieAuth.dll?GetLogonWrapper?url=%2Fexchange%2F&reason=0

Hi Mattias!

I don't have access to a forms-based 2003 OWA server to be able to
conclusively confirm the syntax of your address is correct. You
definitely shouldn't be using address above in Entourage though, just
the server name possibly followed by /exchange.

From a forms-based 2007 OWA server I get this address:

<https://exchange.domain.net/owa/auth/logon.aspx?url=https://exchange.domain.net/owa&reason=0>

If you haven't already try this for your server address:
server.domain.com/exchange

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

Re: Can connect with OWA but not with Entourage 2008 to Exchange 2003 by mattan

mattan
Mon May 26 10:21:12 CDT 2008

On May 24, 10:50=A0pm, William Smith <meckli...@REM0VETH1S.comcast.net>
wrote:
> If you haven't already try this for your server address:
> server.domain.com/exchange

Hi Bill,

Sorry, it doesn't work without or without /exchange. I get the "bad
username/password or security setting" error. Maybe IT have blocked
access in some way.

(I will see if I can get IT to look at the server logfile without
telling them I am trying to use a Mac to log in.)

Thanks for your help.

Mattias

Re: Can connect with OWA but not with Entourage 2008 to Exchange by William

William
Mon May 26 13:46:17 CDT 2008

mattan wrote:

> Sorry, it doesn't work without or without /exchange. I get the "bad
> username/password or security setting" error. Maybe IT have blocked
> access in some way.

Hi Mattias!

I forgot the simplest of possibilities. If you're saving your password
then it may have become corrupt in your password keychain.

Open the Keychain Access utility found in /Applications/Utilities and
then search for your Exchange password. Delete it, launch Entourage and
re-enter your Exchange password.

Also, have you tested using a different Mac or within a different Mac OS
user account?

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

Re: Can connect with OWA but not with by Majed

Majed
Tue Jun 10 23:30:59 CDT 2008

Hi bill I'm facing the same problem. Our company uses proxy to connect to exchange. I have a PDF instruction to setup Microsoft Outlook 2003 (on Windows). However, I've been trying to imply these instructions to entourage for 2 years now. I just didn't know where I should apply the proxy settings. I really hope you help me in this

Below are the instructions for the proxy settings
-----
? On the Exchange Proxy Settings page, under Connections Settings, do the following steps:
? Enter www2.aramco.com in Use this URL to connect to my proxy server for Exchange box.
? Select the Connect using SSL only check box.
? Select the Mutually authenticate the session when connecting with SSL check box.
? Type msstd: www2.aramco.com in the Principle name for proxy server box type.
? In Proxy authentication settings choose Basic Authentication.
----------

Re: Can connect with OWA but not with by Majed

Majed
Tue Jun 10 23:54:55 CDT 2008

Hell

Re: Can connect with OWA but not with by Majed

Majed
Tue Jun 10 23:57:33 CDT 2008

Sorry about the previous 2 posts. I'm trying to attach an PDF file and its not working properly for some reason.

Re: Can connect with OWA but not with Entourage 2008 to Exchange by William

William
Wed Jun 11 08:30:32 CDT 2008

Majed wrote:

> Hi bill I'm facing the same problem. Our company uses proxy to
> connect to exchange. I have a PDF instruction to setup Microsoft
> Outlook 2003 (on Windows). However, I've been trying to imply these
> instructions to entourage for 2 years now. I just didn't know where I
> should apply the proxy settings. I really hope you help me in this
>
> Below are the instructions for the proxy settings
> -----
> ? On the Exchange Proxy Settings page, under Connections Settings, do the following steps:
> ? Enter www2.aramco.com in Use this URL to connect to my proxy server for Exchange box.
> ? Select the Connect using SSL only check box.
> ? Select the Mutually authenticate the session when connecting with SSL check box.
> ? Type msstd: www2.aramco.com in the Principle name for proxy server box type.
> ? In Proxy authentication settings choose Basic Authentication.
> ----------

Hi Majed!

I've seen instructions for using an RPC proxy server but Entourage does
not use RPC. It connects to Exchange Server 2003 via WebDAV.

If you're not going to be connecting to a back-end server then you must
connect to a front-end OWA server. That server must not use any
authentication methods other than Exchange Server's basic or forms-based
authentication.

When I connect to the address above using the Safari web browser I see
the server is using basic authentication. That's good.

Have you tried connecting via Safari? If you can connect via Safari or
most any non-IE web browser then you should be able to connect using
Entourage.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

Re: Can connect with OWA but not with by Majed

Majed
Thu Jun 12 22:36:24 CDT 2008

Hi Bill again,
I can connect to OWA via safari alright. Also, I have my nokia N95 configured to sync with my exchange email. Is there any way I can imply the settings on the attached PDF for entourage?

If I may have your email please so I can send you the file to look at.

Re: Can connect with OWA but not with Entourage 2008 to Exchange by William

William
Thu Jun 12 23:39:13 CDT 2008

Majed@officeformac.com wrote:

> Hi Bill again, I can connect to OWA via safari alright. Also, I have
> my nokia N95 configured to sync with my exchange email. Is there any
> way I can imply the settings on the attached PDF for entourage?
>
> If I may have your email please so I can send you the file to look
> at.

Hi Majed!

You can send to *mecklists* att *comcast* dawt *com*.

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

Re: Can connect with OWA but not with by Majed

Majed
Fri Jun 13 01:23:30 CDT 2008

I tried the email u provided with no luck. May you please send me from email to my gmail

m.jeddy "at" "gmail"

Re: Can connect with OWA but not with Entourage 2008 to Exchange by William

William
Fri Jun 13 10:10:51 CDT 2008

Majed@officeformac.com wrote:

> I tried the email u provided with no luck. May you please send me from email to my gmail
>
> m.jeddy "at" "gmail"

Apologies. Should be *mecklists* att *comcast* dawt *net*. Not .com.

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

Re: Can connect with OWA but not with Entourage 2008 to Exchange by Scott

Scott
Sat Jun 14 00:55:33 CDT 2008

Just for the record I am able to connect to an enterprise OWA server with
Safari. It works just fine.


On 6/12/08 9:39 PM, in article OnRKv9QzIHA.4864@TK2MSFTNGP06.phx.gbl,
"William Smith" <mecklists@REM0VETH1S.comcast.net> wrote:

> Majed@officeformac.com wrote:
>
>> Hi Bill again, I can connect to OWA via safari alright. Also, I have
>> my nokia N95 configured to sync with my exchange email. Is there any
>> way I can imply the settings on the attached PDF for entourage?
>>
>> If I may have your email please so I can send you the file to look
>> at.
>
> Hi Majed!
>
> You can send to *mecklists* att *comcast* dawt *com*.