Paul
Tue Jul 26 02:40:49 CDT 2005
On 7/25/05 10:10 PM, in article
1122354639.020375.112240@g43g2000cwa.googlegroups.com, "Ri"
<ric.alonso@ekragroup.com> wrote:
> I have a new iMac and Office X 2004. Some, but not all, of my emails
> are unreadable. I have not removed any of my system fonts. If I open
> the unreadable message and click on reply or forward, it suddenly
> becomes readable. If i select the garbage text copy, and then paste
> it, it becomes readable. If I open the email, choose edit message,
> then re-wrap the paragraphs under the Edit menu, it becomes readable.
> Sometimes any part of the message that is in italics is legible, but
> the non-italic text is not.
>
> Does anyone have any idea what's going on? Not all the messages are in
> HTML format, from what I can tell. But I can't say for sure. Most
> HTML messages come through fine.
>
> I'm a very experienced Mac user, and this has just totally baffled me.
The only messages for which this is happening are complex HTML messages sent
by certain email clients (Outlook, I think) with specific HTML code that is
interpreted differently by Entourage's complex HTML renderer. If you had
Preferences/Security/View complex HTML in messages OFF, you wouldn't be
seeing the problem (but you also wouldn't be able to download web page
pictures, see tables, etc.)
I may be misremembering, but I thought this was fixed by SP 1 Update. Launch
Microsoft AutoUpdate in your /Applications folder, and run it a few times to
install all Office 2004 updates, to bring it up to 11.1.1.
--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <
http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <
http://macscripter.net/scriptbuilders/>
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PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.