I currently use Entourage 2008, connected to Exchange. I have a very
large inbox. Just now, I moved a number of old email messages from
"inbox" to a folder "2007" on Exchange. Since moving earlier messages
while connected caused Entourage to stall completely, I did this while
disconnected. I then reconnected so that the synchronization would
ensure that the right things happened on the Exchange side. Entourage
is completely stalled.

From the Activity Monitor, it appears that Entourage is repeatedly
reading a very large file, which I assume to be the database file. Is
it possible that it is reading the ENTIRE database for EACH message
as it updates/resynchronizes?

In any case, is there any way to work around this behavior?

Re: Yet another bizarre and unbelievably inconvenient issue with by William

William
Wed Apr 30 22:11:18 CDT 2008

Russ wrote:

> I currently use Entourage 2008, connected to Exchange. I have a very
> large inbox. Just now, I moved a number of old email messages from
> "inbox" to a folder "2007" on Exchange. Since moving earlier messages
> while connected caused Entourage to stall completely, I did this while
> disconnected. I then reconnected so that the synchronization would
> ensure that the right things happened on the Exchange side. Entourage
> is completely stalled.
>
> From the Activity Monitor, it appears that Entourage is repeatedly
> reading a very large file, which I assume to be the database file. Is
> it possible that it is reading the ENTIRE database for EACH message
> as it updates/resynchronizes?
>
> In any case, is there any way to work around this behavior?

Hi Russ!

If you have a large Inbox then syncing Entourage with Exchange will
definitely take quite a while. The Inbox is synchronized more often than
other folders within the account. For best results you should keep
your Inbox as small as possible.

And it makes sense that you're seeing Entourage read the Databasee file
a lot. That's the core of your data and all reads/writes/changes will
happen with that file.

If you're looking to improve performance then have a look at this blog post:

"Optimize Entourage to better work with Exchange"
<http://blog.entourage.mvps.org/2008/03/optimize_entourage_to_better_work_with_exchange.html>


Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>