I'm using Entourage 2004 (vers. 11.3.6) and enjoy using the sound sets
for the alert sounds. However, for some reason the alert sounds now
repeat. If there is new mail, I hear something like "You've got
mail!" ... "You've got mail!". Frankly, I need help with this. I need
help with this! I only need to hear the alert sound once. How do I fix
it?

Re: alert sound repeats by Jolly

Jolly
Wed Oct 24 19:01:57 PDT 2007

In article <1193275244.836142.267150@t8g2000prg.googlegroups.com>,
jojo <jdcernich@sbcglobal.net> wrote:

> I'm using Entourage 2004 (vers. 11.3.6) and enjoy using the sound sets
> for the alert sounds. However, for some reason the alert sounds now
> repeat. If there is new mail, I hear something like "You've got
> mail!" ... "You've got mail!". Frankly, I need help with this. I need
> help with this! I only need to hear the alert sound once. How do I fix
> it?

Sounds like you set up a Rule that plays a sound when it matches certain
messages. Check your Tools > Rules settings.

--
Note: Please send all responses to the relevant news group. If you
must contact me through e-mail, let me know when you send email to
this address so that your email doesn't get eaten by my SPAM filter.

JR

Re: alert sound repeats by Mickey

Mickey
Wed Oct 24 19:02:14 PDT 2007

If you have multiple accounts set up, you will hear a sound play for each
account or folder you download mail from.

If you're only dealing with one account but are hearing a sound for multiple
messages received, check your rules (Tools > Rules) to see if there are any
rules running on received messages with a "Play sound" action.

On 10/24/07 8:20 PM, in article
1193275244.836142.267150@t8g2000prg.googlegroups.com, "jojo"
<jdcernich@sbcglobal.net> wrote:

> I'm using Entourage 2004 (vers. 11.3.6) and enjoy using the sound sets
> for the alert sounds. However, for some reason the alert sounds now
> repeat. If there is new mail, I hear something like "You've got
> mail!" ... "You've got mail!". Frankly, I need help with this. I need
> help with this! I only need to hear the alert sound once. How do I fix
> it?
>

--
Mickey Stevens (Microsoft MVP for Office:mac)
Office & Mac Resources: <http://home.earthlink.net/~mickey.stevens/>