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- Previous
 - 1
 - Confirmation of email I´m a new user of Entourage and I need to ask for a confirmation to the people that recieve my emails. How can I do that? Tag: addresses Tag: 90794
 - 2
 - Deleting e-mail I have an e-mail message which will not go away. It is now in the "Deleted Items" trash can but I cannot delete it. I get the message "An unknown error (4362) has occured." and then cannot close Entourage except by Force Quit. Also, the error log is not available which suggests I have no errors. Hoping someone can advise me how I can clear my e-mail delete box. Thank you Tag: addresses Tag: 90787
 - 3
 - 2008 Entourage takes for "ever" to quit. When I x out of entourage 2008 the blue dot stays below Ent. When I hit quit under file the the beach ball begins to spin. It might take 20-30 second or more to quit? Tag: addresses Tag: 90782
 - 4
 - How do I send a calendar event to someone via email I'm using Entourage and Outlook as my main calendars/Address Book. I use Outlook because it will sync directly with my Windows Mobil 6 Phone without the hassle of iCal and Address Book. I also use Pocket Quicken and that's not supported on the Mac. With that said Outlook is here for a while until someone can figure out how to sync with Entourage without going through iSync (categories are lost which are very important to me) I can send anyone a calendar event or address card from Outlook, like my wife, so she doesn't have to enter all of the data, just open the attachment to the email and save it in her Outlook. I want to be able to do the same thing when I schedule a calendar event (I do not want to use the Invite Function because it doesn't recognize my email address and I don't want it listed as a Task) in Entourage. I do this to share events with others and my Outlook file. Export won't let me export just one event. There has to be a way of using Entourage email to send a calendar event but I can't find the solution anywhere on Mactopia. Any help is appreciated. I can send an address card from Entourage via email even-though some data gets corrupted (address fields in particular) and category's get dropped. Thanks for your help. Tag: addresses Tag: 90746
 - 5
 - Saving the sent mail in the Inbox Hi all, I am using Entourage 2008 and I have an Exchange account setup in it (from work). Now at work we use Outlook 2003 and I have a rule that saves a copy of all the outgoing messages in the Inbox. And I am looking to replicate the same functionality in Entourage, but so far I am unable to. I wasn't able to find a way to specify that the rule should apply only to outgoing messages. Is it possible to do this? If yes, how? If the rule route doesn't work, is it possible to somehow set the "sent mails" folder to be the Inbox for an Exchange account? If yes, how? Many thanks and regards! S. Tag: addresses Tag: 90738
 - 6
 - Is it possible to retrieve deleted Entourage My friend mistakenly deleted part of his calendar (before a certain date last year) in Entourage on his new iMac. He is running Tiger 10.4.11. Is there a way to retrieve it, even if it means buying special software? But, of course he would prefer free software. Tag: addresses Tag: 90734
 - 7
 - Calendar showing old appointments when syncing with Exchange When Entourage syncs with Exchange, it is adding appointments that are 1-3 years old in the 2008 year calendar. I've tried emptying the calendar cache and re-syncing the calendar but it comes up the same. Is this a known issue? Does anyone know if this is being addressed in the March update? Tag: addresses Tag: 90733
 - 8
 - Microsoft Database Utility has encountered a Using database utility to rebuild my database as I cannot open Entourage: "a problem with database and suggests to rebuild database." Rebuild goes to step 5/5 and then the database utility application quits with error. Would *really* like to recover my mail. regards, michelle Tag: addresses Tag: 90731
 - 9
 - Cut and Paste From WORD 2008 I just installed Office 2008 at work and tried to cut and paste a table from a WORD doc onto a webpage in Dreamweaver. This is a simple operation I do all the time to update content on our school's webpage. It simply would not paste the content onto the webpage in Dreamweaver. It tried a number of times in different ways. when I re-opened WORD 2004 I was able to perform this simple task. What's going on here? Any ideas? Tanks in Advance, Jim Tag: addresses Tag: 90728
 - 10
 - sorry, no mailbox here by that name (#5.1.1) Hi I am trying to send an single email to an address that I have sent to before many times (bc@hivtri.com).The address is correct but i keep getting an unable to send error message 17099 sorry, no mailbox here by that name (#5.1.1) (I can send it from Outlook on my PC but not from Entourage on my Mac) Can you help please? Tag: addresses Tag: 90727
 - 11
 - Entourage 2008 and Exchange 2000 Hello, I am having a strange issue. We have an exchange 2000 server which will be upgrading here soon. We have a MAC user that uses Entourage 2008, well it syncs fine and looks like it is running great. We have noticed though that it isnt receiving all the email. It doesnt receive half the sharepoint announcements or even some email in the internal contacts. So we have to load up OWA once in while to see what emails he is missing. It doesnt make much since to me. I have added the internal domain to safe senders to see if that would be the problem, but that didnt seem to help, any ideas? Tag: addresses Tag: 90724
 - 12
 - Outgoing mail I keep getting the following message when trying to send from Entourage t an Outlook account: Cannot send mail. The SMTP server does not recognize any of the authentication methods supported by Entourage. Try changing the SMTP authentication options in Account settings or contact your network administrator. Account name: "garethlynsey" What do I need to do? Tag: addresses Tag: 90722
 - 13
 - Sending an email from entourage to an outlook account What do I need to reconfigure for this to work? Tag: addresses Tag: 90721
 - 14
 - Entourage OSX rebuilds don't seem to work Hi, my e-mail capacity was 3ish gigs, but last night, I suddenly couldn't attach a couple of documents to an outgoing e-mail. I quit Entourage and started a typical rebuild. The message came back, telling me there was not enough room to rebuild, even though I have ample space on my hard drive. I finally ditched 12 gigs of stuff and was able to do a rebuild. I've done both typical and advanced and each time, the message comes up to compact my e-mail because I have reached the 4 gig capacity. It won't let me into my e-mail so I can dump some stuff. Can you please help me? Tag: addresses Tag: 90720
 - 15
 - Entourage 08 Tasks Whenever attempting to create tasks in Entourage 08, the app attempts to set start and due dates in 1970. I've tried to change the dates, but it will not let me, and when I save the task, it says, "You're trying to enter a date in the past, are you sure you want to continue?" Is anyone else having this problem, and what can I do about it? Thanks Tag: addresses Tag: 90719
 - 16
 - Contacts Missing after Leopard Install Upgraded OS to Leopard and noticed that all the Contacts are no longer associated with their perspective Projects. Files are also missing. Any suggestions? Tag: addresses Tag: 90718
 - 17
 - Signature placement Good day, I am trying to get my signature inserted automatically on reply emails. I got it to insert but a t the end of the whole email chain not just after my reply. How can I get this changed. Thanks bill Tag: addresses Tag: 90716
 - 18
 - Mail merge through Entourage Hi, Today I wanted to mailmerge a document and send it via Entourage to my contacts. But when Entourage attempt to send off my emails, then the error -17099 (recipient email must contain a domain) and -3260 (Entourage can not connect to the server, Verify that your computer is connected to the network) occur. What is a girl to do? I have contacted my ISP who says that I should be able to send up to 15 emails at a time, so the number of emails does not seem to be the problem. (that should be error -17009 solved?) I can send single emails directly using Entourage, but when I get a reply and then want to respond to that reply, then I'm told that there is a relay problem. Tag: addresses Tag: 90715
 - 19
 - saved messages gone while updating I bought another copy of Office for Mac (2004) so that two people can use office on our network and thought I had saved messages on my computer but when I started up new copy none of those messages would import. I can't find them anywhere. Were they overwritten? I tried dragging Office out of the trash and putting newer copy into trash, starting Entourage. New screen, all messages seem to have vanished. I neglected to check the box "save copy on server" (although I have done that now!) so that's not a help. Any ideas where these messages may be found or are they really gone? Tag: addresses Tag: 90712
 - 20
 - Bad Syntax Error -17099 I am using MS Entourage 2004 on OS X and am receiving the following error when I send/receive: Bad recipient address syntax. Explanation: Mail could not be sent. Error: -17099 I know the email where the bad syntax occurs, however I already deleted it from my Sent folder (and also from the deleted folder) in order to resolve the error. I STILL get the error and am unable to find the "problem" email since I deleted it. Is it still haunting me from beyond the deleted files grave? Is there a script I can use to turn off this annoying error, which occurs every time I send/receive? I've scoured the Internet for an answer but came up empty handed. Thanks in advance for your help. Tag: addresses Tag: 90711
 - 21
 - Sounds Although the boxes are checked for sounds in Entourage preferences, the sounds to not work. All other sound issues on my PowerBook G4 work normally. Tag: addresses Tag: 90709
 - 22
 - Double-sided printing in Entourage '08 Can't seem to get Entourage to take advantage of this feature of my printer. Can someone point me in the right direction? Tag: addresses Tag: 90708
 - 23
 - Email Fonts I'm a noob to Entourage '08 from Outlook, and I'm having trouble getting email messages to print in a normal-sized font. They print huge. Where can I change this setting? Tag: addresses Tag: 90707
 - 24
 - Exporting entourage calendar to exchange We recently installed an exchange server and I am in the process of getting everything moved and set up on the server. I am currently using Entourage 2004, V 11.4.0 and can't figure out how to export or move all of my historic, current, and future calendar entries to the exchange calendar. I tried doing an export and selecting only the calendar but it returns an error (something about group contacts) and will not complete the export. I've tried clicking and dragging the old calendar to the new exchange calendar icon but nothing happens. Any suggestions? Tag: addresses Tag: 90704
 - 25
 - Entourage 2008 issue Hello, I am having a strange issue. We have an exchange 2000 server which will be upgrading here soon. We have a MAC user that uses Entourage 2008, well it syncs fine and looks like it is running great. We have noticed though that it isnt receiving all the email. It doesnt receive half the sharepoint announcements or even some email in the internal contacts. So we have to load up OWA once in while to see what emails he is missing. It doesnt make much since to me. I have added the internal domain to safe senders to see if that would be the problem, but that didnt seem to help, any ideas? Tag: addresses Tag: 90701
- Next
 - 1
 - Calendar crashes Entourage 2008 At different times when I open Calendar in Entourage 2008 which connects to a server it crashes Entourage. Below is a log of the log. I use a PowerBook G4 running Tiger 10.4.11 (800Hmz - 768MB RAM - 160GB - 120GB of free space). I have found that removing all references to Microsoft Database daemon in Login Items has helped not make it crash as much. Any suggestions on why it does crash based on the following log would be appreciated. What is the best way to uninstall Office 2008? Microsoft Error Reporting log version: 2.0 Error Signature: Exception: EXC_BAD_ACCESS Date/Time: 2008-03-02 16:42:56 -0700 Application Name: Microsoft Entourage Application Bundle ID: com.microsoft.Entourage Application Signature: OPIM Application Version: 12.0.0.071130 Crashed Module Name: unknown Crashed Module Version: unknown Crashed Module Offset: unknown Blame Module Name: unknown Blame Module Version: unknown Blame Module Offset: unknown Application LCID: 1033 Extra app info: Reg=en Loc=0x0409 Thread 0 crashed: 1. 1 0xffff8800 in ( + 0x00000000) 1. 2 0x01f9e7ec in CSearchDescriptor::AddEntry(unsigned long, tagCompareType, short, void const*, unsigned char) + 0x000000B4 (EntourageCore + 0x000767ec) 1. 3 0x003fd264 in __mh_execute_header + 0x003FC264 (Microsoft Entourage + 0x003fc264) 1. 4 0x0040f348 in __mh_execute_header + 0x0040E348 (Microsoft Entourage + 0x0040e348) 1. 5 0x0040ce74 in __mh_execute_header + 0x0040BE74 (Microsoft Entourage + 0x0040be74) 1. 6 0x0040fd6c in __mh_execute_header + 0x0040ED6C (Microsoft Entourage + 0x0040ed6c) 1. 7 0x004103ac in __mh_execute_header + 0x0040F3AC (Microsoft Entourage + 0x0040f3ac) 1. 8 0x01d63114 in LView::FinishCreate() + 0x000000C4 (PowerPlant + 0x00069114) 1. 1. 9 0x01d63090 in LView::FinishCreate() + 0x00000040 (PowerPlant + 0x00069090) 1. 10 0x01d63090 in LView::FinishCreate() + 0x00000040 (PowerPlant + 0x00069090) 1. 11 0x01d2ef08 in UReanimator::CreateView(short, LView*, LCommander*) + 0x00000078 (PowerPlant + 0x00034f08) 1. 12 0x025ecc64 in CAliasPane::FinishCreateSelf() + 0x00000068 (EntourageLegacy + 0x001c6c64) 1. 13 0x01d63090 in LView::FinishCreate() + 0x00000040 (PowerPlant + 0x00069090) 1. 14 0x01d2ef08 in UReanimator::CreateView(short, LView*, LCommander*) + 0x00000078 (PowerPlant + 0x00034f08) 1. 15 0x001557a4 in __mh_execute_header + 0x001547A4 (Microsoft Entourage + 0x001547a4) 1. 16 0x024c4fd8 in CFeatureHostView::SetFeature(CFeature*, unsigned char) + 0x00000244 (EntourageLegacy + 0x0009efd8) 1. 17 0x001555ac in __mh_execute_header + 0x001545AC (Microsoft Entourage + 0x001545ac) 1. 18 0x024c4a80 in CFeatureHostView::TryToSetFeature(CFeature*, unsigned char) + 0x0000003C (EntourageLegacy + 0x0009ea80) 1. 19 0x024c4be4 in CFeatureHostView::ListenToMessage(long, void*) + 0x000000AC (EntourageLegacy + 0x0009ebe4) 1. 20 0x00155968 in __mh_execute_header + 0x00154968 (Microsoft Entourage + 0x00154968) 1. 21 0x00f8ce20 in LBroadcaster::BroadcastMessage(long, void*) + 0x00000064 (PowerPlantCore + 0x00005e20) 1. 22 0x00149cf0 in __mh_execute_header + 0x00148CF0 (Microsoft Entourage + 0x00148cf0) 1. 23 0x001465d0 in __mh_execute_header + 0x001455D0 (Microsoft Entourage + 0x001455d0) 1. 24 0x00147da0 in __mh_execute_header + 0x00146DA0 (Microsoft Entourage + 0x00146da0) 1. 25 0x00524a04 in + 0x000000EC (Microsoft Entourage + 0x00523a04) 1. 26 0x00150b50 in __mh_execute_header + 0x0014FB50 (Microsoft Entourage + 0x0014fb50) 1. 27 0x00154080 in __mh_execute_header + 0x00153080 (Microsoft Entourage + 0x00153080) 1. 28 0x001542dc in __mh_execute_header + 0x001532DC (Microsoft Entourage + 0x001532dc) 1. 29 0x00142a90 in __mh_execute_header + 0x00141A90 (Microsoft Entourage + 0x00141a90) 1. 30 0x0001878c in __mh_execute_header + Tag: addresses Tag: 90700
 - 2
 - Entourage 2008 Sent Mail not Syncing with Exchange 2003 Server I recently upgraded my laptop to Office 2008 - and am now finding not all my sent mail syncs to the server. It shows up on my laptop but when I go to the desktop, it's gone. I leave the machine connected - and it says its done syncing. I'll notice pieces of mail get there, but large chucks are missing. Help! Tag: addresses Tag: 90694
 - 3
 - Sent Items Is there any way to delete Sent Items from Entourage 2008? Thanks in advance for your help. Tag: addresses Tag: 90693
 - 4
 - Entourage 2008 And Treo I received the following email from A user this morning. I have searched every forum ad newsgroup that I know of. I hope someone here can assist? The problem is as follows: The problem is arising when I (1) send mail from an email client other than my copy of entourage on my work mac, and then (2) open up entourage. so, for example, I sent this message below from my treo at around 11:30am, and then came to the office and launched entourage at 2:10 pm. As Entourage does its initial sync with the Exchange server something's going wrong. The sent message is already resident on the Exchange server (having been sent earlier from my treo), but it isn't syncing down to Entourage properly. Instead Entourage shows the message as having been sent at 2:10 (which is when I launched entourage) and shows no information for whom the message was sent to. And then when I open the message in entourage it looks like the garbled thing below. Any thoughts on what might be causing this problem with the server sync? Received: from 128.135.240.222 ([128.135.240.222]) by UCSTOR.uclaw.uchicago.edu ([128.135.240.70]) with Microsoft Exchange Server HTTP-DAV ; Fri, 29 Feb 2008 17:38:06 +0000 MIME-Version: 1.0 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: base64 X-MimeOLE: Produced By Microsoft Exchange V6.5 Content-class: urn:content-classes:message Subject: RE: Fwd: this morning Date: Fri, 29 Feb 2008 11:38:02 -0600 Message-ID: <005c01c87af9$d776a84c$def08780@uclaw.uchicago.edu> X-MS-Has-Attach: X-MS-TNEF-Correlator: Thread-Topic: Fwd: this morning Thread-Index: Ach6+dd2pfSBNCgRRpiSvBlyhl9vvA== From: "Cox, Adam" To: "Topaz Chad" PCFET0NUWVBFIEhUTUwgUFVCTElDICItLy9XM0MvL0RURCBIVE1MIDMuMi8vRU4iPg0KPEhUTUw+ DQo8SEVBRD4NCjxNRVRBIEhUVFAtRVFVSVY9IkNvbnRlbnQtVHlwZSIgQ09OVEVOVD0idGV4dC9o dG1sOyBjaGFyc2V0PXV0Zi04Ij4NCjxNRVRBIE5BTUU9IkdlbmVyYXRvciIgQ09OVEVOVD0iTVMg RXhjaGFuZ2UgU2VydmVyIHZlcnNpb24gNi41Ljc2NTIuMjQiPg0KPFRJVExFPlJFOiBGd2Q6IHRo aXMgbW9ybmluZzwvVElUTEU+DQo8L0hFQUQ+DQo8Qk9EWT4NCjwhLS0gQ29udmVydGVkIGZyb20g dGV4dC9wbGFpbiBmb3JtYXQgLS0+DQoNCjxQPjxGT05UIFNJWkU9Mj5IaSBDaGFkLDxCUj4NCjxC Uj4NCkl0IGlzIGEgcmF0aGVyIHVuaGFwcHkgY2lyY3Vtc3RhbmNlLiZuYnNwOyBCZXRoIGlzIHNv IGZvcnR1bmF0ZSB0byBoYXZlIGZyaWVuZHMgbGlrZSB5b3UgaW4gdGltZXMgbGlrZSB0aGlzIHRo b3VnaC4mbmJzcDsgT2YgY291cnNlIEknZCBiZSBoYXBweSB0byBwaWNrIHlvdSB1cCB0b25pdGUu Jm5ic3A7IEFyZSB5b3UgY29taW5nIGFsb25lLCBvciBpcyBqdWRlIGNvbWluZyB0b28/Jm5ic3A7 IEp1c3QgbGV0IG1lIGtub3cgd2hhdCB0aGUgaWRlYWwgdGltZSB3b3VsZCBiZSBmb3IgbWUgdG8g YXJyaXZlIGF0IHRoZSBhaXJwb3J0IGFuZCBpJ2xsIGJlIHRoZXJlLjxCUj4NCjxCUj4NCmFiYzxC Uj4NCjxCUj4NCi0tLS0tT3JpZ2luYWwgTWVzc2FnZS0tLS0tPEJSPg0KRnJvbTogJnF1b3Q7Q2hh ZCBUb3BheiZxdW90OyAmbHQ7Y2hh Tag: addresses Tag: 90692
 - 5
 - I receive an error message Hellp! I've got Entourage X for Mac on my powerbook G4. One day it was working fine, the next day when I came to collect my emails as it was opening it up I got a message saying "the application Entourage has unexpectedly quit", which it did. I opened it again and got a message "the action cannot be completed. Mail error". I can actually open it, move around in my inbox, sent items etc, and can also access the internet. I've also just found (after a morning of TEARING MY HAIR) that I can even send and receive mail by using the Entourage tool bar at the very top of my screen and my keypad keys, but what I can't do is use the reply, forward, delete etc buttons as normal. They aren't grey, they look normal, they flash when I click on them, but nothing happens. I can't get phone help as X for Mac is no longer supported by phone, so I've gone to the Microsoft support website and found an article which seems to be talking about exactly my problem. This advises me to first to try running a "typical rebuild of identity" by holding down the option key, double clicking the Entourage X icon, clicking typical rebuild, clicking ok. But I have no option key! I gather from an apple forum that this should be two keys left from the spacebar, with alt at the top (mine does say alt on it but doesn't say option on it - none of my keys do.) I've tried holding this key down and double clicking the icon but all it does is open entourage. Try as I might I can't find a box that says typical rebuild in it. Any ideas, before I'm completely bald? Thanks very much and sorry to go on so long....if I can't sort it I guess I just carry on using my email but the long winded way I've just found, but think I should try to sort this if I can.... Tag: addresses Tag: 90688
 - 6
 - Exchange 2003 performanace issues with Entourage Clients We currently have an issue since move mailboxes from one Exchange 2003 server to another. This was due to the need to upgrade server hardware. We have 22 Entourage users that are scattered across two Information Stores. 10 on the first store and 12 on the second store. We are getting very high disk writes on the second information i.e. the store with 12 entoruage users. The first store is unaffected. We have investigated that the issue is caused by the Entourage users by asking all Entourage clients to disconnect from the Exchange 2003 server. We have then asked them to connect to the server one by one. We have found that with one of the Entourage users connected, they cause high disk writes. This has been mointored using PerfMon. This is effecting the performance for all users with Outlook clients complaining of slowness when switching calendars or shared mailboxes. We have researched this issue and I must say it is a common one. The article:- http://www.macwindows.com/041107d.html states that the issue has arisen due to the move of the entourage user mailboxes as there email has not been converted to Non MAPI hence causing high disk writes as each mail is read everytime it is accessed. We have followed through all the fixes listed and have got some improved performance but the issue is still not resolved. Can anyone please advise on any steps to take to resolve this issue. Our current network structure is:- 3 DC's. 2 Exchange Servers. All is the same Storage Groups. Approx 100 Outlook Users 22 Entourage / Mac Users. Thanks Tag: addresses Tag: 90686
 - 7
 - Entourage 2004 crashing with Exchange calendar after 10.5.2 update Hi folks - hope you can help. I've had Entourage 2004 talking to my workplace's Exchange server for over 12 months, pulling down my email account, plus a number of shared calendars and a shared address book, with little/no problems. Last week, after installing Apple's 10.5.2 Leopard update (along with the Leopard Graphics Update), I opened Entourage to find a problem with the database, and duly rebuilt as per the program's instructions. Ever since, having re-synced with the server I have all my emails but the program instantly locks up if I try and access the calendar (using the Calendars button). Everything, including the Progress window, freezes where it was and the only way out is a restart. Trying to restart straight away just locks up on the opening pane (before the main window opens), and if I leave it a while it comes back. I've tried removing Office and reinstalling, with a brand new identity etc, all Sync Services are off, and still have the same problem. Is this a fault with my software, or with the calendar I'm trying to pull from the server? I'm currently stuck with the less-than-satisfactory webmail access for my calendar. Help! Tag: addresses Tag: 90685
 - 8
 - HELP PLEASE - Entourage SUDDENLY stopped receiving mails? Hi I have been using Entourage with my Exchange account for about 8 months, through both Entourage 2004 and now 2008 and it has worked flawlessly. Today however for no apparent reason I sopped receiving email into my Exchange inbox. All my other accounts seem to be working fine and I can still SSEND emails from my Exhange account. Just nothing coming in. Both Webmail and Outlook running under VMware prove I DO have inbound emails but they are not arriving in my Exchange email folder. PLEASE HELP!!!!!!!!! Robin Tag: addresses Tag: 90683
 - 9
 - SAVE Button My Entourage 2008 events, notes, etc., don't have a SAVE button anymore. Command-S works but is there a way to get the SAVE button back? Andy Tag: addresses Tag: 90680
 - 10
 - Entourage 2004 inbox problem > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3287334077_16014665 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit Hello, I have mail going to my inbox from people that are not in my address book. I have mail from people in my address book that is going into my junk mail. I do not have any rules set up and I do not have any MLM¹s in place. I really would like to get this mail turned around and get it in the right box. Can anyone help out? I have not found the problem. Thanks John --B_3287334077_16014665 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Entourage 2004 inbox problem</TITLE> </HEAD> <BODY> Hello= ,   I have mail going to my inbox from people that are not in my ad= dress book. I have mail from people in my address book that is going into my= junk mail. I do not have any rules set up and I do not have any MLM’s= in place. I really would like to get this mail turned around and get it in = the right box. Can anyone help out? I have not found the problem. Thanks John </BODY> </HTML> --B_3287334077_16014665-- Tag: addresses Tag: 90662
 - 11
 - Microsoft office 2008 (for MAC) installation On installation of MS office 08 on my MAC G4, I was asked to look for new version and then to put it into trash and empty trash, deleting everything from previous version including all my emails in Entourage as well as all of my email addresses. Is there anyway to get them back? Tag: addresses Tag: 90655
 - 12
 - Linking to a website I'm wanting to link a website in my email but i can not seem to find the way to do that??? It's got to be an easy way to do it, i just can't find how. I'm using Entourage version 10.1.6 Thank you very much! Tag: addresses Tag: 90653
 - 13
 - remove calendar icon from toolbar and left side menu I am a new user and there are a lot of things I like about Entourage but all I want is an email program, not a calendar or to-do list. This seems to be a little bloated, sort of like the old WIN Outlook and what I want is Outlook Express for the MAC. So, how do I remove the icons mentioned in my Subject line? And I also want to remove the Apple mail To DO folder on the left side. And thank heavens, I found out how to ungroup. Bea Tag: addresses Tag: 90650
 - 14
 - 5.1.3 Bad Recipient Address Syntax Hi I have just upgraded to Office 2008. When I use some of my e mail groups now I get the error 5.1.3 Bad recipient syntax And the message does not send and I get Error 17099. This problem did not occur whilst using the previous version of Office. My account is working fine and if I send a email to the same people without making a group the problem does not occur. Anybody have any ideas how to stop this from happening? Tag: addresses Tag: 90647
 - 15
 - problems with entourage "notes" hi. I'm having problems with entourage "notes". I have always use them, but now I cant save them anymore. Every time I create a new one and press save, entourage collapses and get stacked. I updated it, but it didn't solve the problem... what can I do?. Tag: addresses Tag: 90646
 - 16
 - display name incorrect on outgoing emails Hi, I recently installed entourage on our new MacBook. My husband uses an alumni forwarded email account as his main contact email and has this forwarded to his gmail account. I have properly configured his email account to get the mail from Gmail, but I have also tried to use the alumni account as the official display name on the account. I assumed that setting this in the main account info (Name, Email address) should have taken care of this (it does in Outlook) but I added a reply-to header just to be safe. Now, the display name lists the gmail address on all sent mail and also includes the reply-to header. My husband really doesn't want people having access to the Gmail account since he uses the other profile as his main point of contact. Has anyone run across this problem? Anyone know how to fix it? thanks, s. zuniga Tag: addresses Tag: 90644
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 - Once again problem with Entourage Database Rebuild Hello Two days ago I had a bad thing happened to me. I use Leopard - erase & install and Office 2008 - Office was not updated with it's newest update yet. I restarted my Mac and when wanted to launch Entourage it showed database error and asked me to rebuild it. I tried to do this but when i got to 4/5 step in about 80-85% it shows error. My database is 4.09 GB. I tried to rebuild it about 5 times and it always shows error at one the same point. Compacting also comes up with error. One time while doing a rebuild Database Utility went down without deleting a 'Database (rebuild)'. I got back about 3.24GB of all Database. I changed it's name to Database and put in a Main Identity folder. It worked but very many mails are missing and Entourage is working very very slow. I can not loose that much of information and really need to use the old database. What can i do in this case because all I got is my old Main Identity and old 4.09 Database which was backed up. I can not run Entourage on the old 4.09 GB Database at all. I've tried all kinds of tricks with importing to other programs but none of this worked.. Is there any kind of software that fixes database files or does anything that can be helpful in this case?? actually all i can say is.... Please Help! Tag: addresses Tag: 90643
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 - Entourage and a VPN My client, an MIT phd in computer science, helped me set up my new airbook. I am new to macs and switched because of the constant crashing. Because I work in a Microsoft exchange server enviornment, I needed his help. One problem I am having is with remote access via VPN Tracker 5. I can see all files which reside on the g drive, but when I go to email a document via Entourage, the document is saved to my airbook so Entourage does not permit me to email it. I work around with my .mac email. The problem is that some recipients end up sending the email to spam. Also, I try to separate business and personal emails so it does not work to forward .mac emails to my office email. Any suggestions? Tag: addresses Tag: 90642
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 - Contact Duplication in Entourage 2008 When syncing my iPAQ 4350 with Entourage 2008 V 12.0.0 using Missing Sync V 4.0.2. The contacts are being duplicated every time I sync the device to my computer. I have worked with Missing Sync customer support and the error log is pointing to a conflict between iCal and Entourage as the culprit. Any help in resolving the issue is greatly appreciated. Thank you DuxRus Tag: addresses Tag: 90622
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 - Question on the "To:" field in e-mail messages My friends tend to send me a lot of mass invites. However, unless I actually click "forward," I can't find a way to view all the recpients of the original message. I'll just get a little yellow box saying "__ more recipients," but I can't actually scroll through the list of addresses. This is pretty annoying since every other mail program I've used has never tried to compact or hide the addresses of all recipients of a message. I don't know why I should have to prepare to forward a message just to see if someone has already received it or not. How do I get around this issue? Tag: addresses Tag: 90618
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 - problems with all Microsoft Office products in Leopard My entourage won't start all. It says unable to change to that identity. Unknown error -5000. My word and excel are telling me they can't access my custom dictionary and can't access certain library files. I have no clue what caused all this because everything had been running fine until a few weeks ago. Can anyone help????? Tag: addresses Tag: 90617
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 - Import iCal Calendars into Entourage 2008? I have checked the "synch" buttons in Preferences in Entourage, but dates entered in iCal do not transfer into Entourage 2008. Is this possible? If so, how do I "synch" my calendars between iCal and Entourage so that all info is the same in both? Tag: addresses Tag: 90616
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 - Mail Notification I currently use Office for Mac (Home and Student Edition). When I get an e-mail (and Entourage is open but I am not working in the program), an envelope shows on the Entourage "e" in the Dock letting me know that I have mail. This is better for me than a pop-up notification because the pop-up notification goes away quickly and I won't see it if I am not looking at the screen at that moment. I have played around with Office for Mac 2008 on my son's computer. It appears that the envelope of the Dock notification is no longer available. Is this correct? Is there any solution (other than to not buy Office for Mac 2008)? Many thanks. Tag: addresses Tag: 90613
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 - Enturage 2008 Brain Freeze I am having a brain freeze.....not Entourage 12.0. I recall having my address file show up as folder in the folder list on the left. Can someone help on how to get it back? The only way I can get to the address book is to click the second icon in the menu bar. Is there another way? Tag: addresses Tag: 90612
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 - Manually delete MSN messages I know that the support information says that MSN will automatically delete messages and that is why it errors out in Entourage - but it doesn't. I have to sign in on the web to delete. Anyone heard if this is going to change anytime soon? Tag: addresses Tag: 90609

I use Entourage for mail. How do I delete old email addresses (not from the address book) but by , Example: When I press a letter on the keyboard to bring up a name to send an email to. I have several names listed under a certain letter that I no longer use. I want to delete them. They don't show up in my address book.

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Re: addresses by Diane

Diane
Mon Mar 03 22:38:53 CST 2008

On 3/3/08 8:24 PM, in article ee8f9e2.-1@webcrossing.caR9absDaxw,
"Norma_Anderson@officeformac.com" <Norma_Anderson@officeformac.com> wrote:

> I use Entourage for mail. How do I delete old email addresses (not from the
> address book) but by , Example: When I press a letter on the keyboard to bring
> up a name to send an email to. I have several names listed under a certain
> letter that I no longer use. I want to delete them. They don't show up in my
> address book.

How to use, manage and clear the Most Recently Used list:

<http://www.entourage.mvps.org/glossary/mru.html>

--
Diane, Microsoft Mac MVP (MVPs are not Microsoft Employees)
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

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