address book not alphabatized

For some reason, The address book is not correctly alphabatized.=20
these are contacts that were on exchange server and were imported when=20
Entouage synchronized for the first time. I cannot find a way to sort =
them=20
correctly. Any ideas?

Mickey
Tue Jun 29 13:10:14 CDT 2004

Click the "Name" column to make sure that is what Entourage is sorting by.
Remember that even though Entourage displays the contacts in a First Last
format, the sorting is done by last name when you are sorting by the Name
column.

Make sure that there aren't any spaces or ~'s in the Last Name field of the
contacts that don't seem to be sorting correctly. A space will cause the
contact to be placed at the top of the list, and a ~ will cause it to be
placed at the end. Also, the sorting will not be correct if the entire name
is in the first name field or the last name field; for sorting to work
properly, the first and last names must be in the proper fields.

If all of the contacts seem to be properly formatted, but sorting by name
still doesn't work properly, that could be a sign of database corruption.
Try rebuilding the database.

In Entourage 2004, you must launch the Microsoft Database Utility.
1. Launch Entourage, holding down the ³Option² key. Or, launch the
Database Utility separately; it is located in HD/Applications/Microsoft
Office 2004/Office/.
2. If you are prompted, allow the Database Utility to quit open Office
applications.
3. Once the Database Utility is open, select your identity from the list at
the top.
4. Click the ³Rebuild Database² button, and click ³Continue.²

In Entourage X, first go to Entourage -> Turn Off Office Notifications.
Now, quit Entourage, and then restart Entourage holding down the Option key.
When the Rebuild dialog box comes up, choose to do a Typical Rebuild. If
that does not fix the problem, repeat the procedure, instead opting to do
the Advanced Rebuild.

In Entourage 2001, quit Entourage, and then restart Entourage holding down
the Option key. When the Rebuild dialog box comes up, choose to do a
Typical Rebuild. If that does not fix the problem, repeat the procedure,
instead opting to do the Advanced Rebuild.

On 6/29/04 12:49 PM, in article 228dd01c45e01$5e18d340$a601280a@phx.gbl,
"Bob Iverson" <anonymous@discussions.microsoft.com> wrote:

> For some reason, The address book is not correctly alphabatized.
> these are contacts that were on exchange server and were imported when
> Entouage synchronized for the first time. I cannot find a way to sort them
> correctly. Any ideas?

--
Mickey Stevens (Microsoft MVP for Office:mac)
PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>
Entourage Help Page: <http://www.entourage.mvps.org/>

Bob
Thu Jul 01 13:55:16 CDT 2004


>-----Original Message-----
>Click the "Name" column to make sure that is what Entourage is sorting =
by.
>Remember that even though Entourage displays the contacts in a First =
Last
>format, the sorting is done by last name when you are sorting by the =
Name
>column.
>
>Make sure that there aren't any spaces or ~'s in the Last Name field of =
the
>contacts that don't seem to be sorting correctly. A space will cause =
the
>contact to be placed at the top of the list, and a ~ will cause it to =
be
>placed at the end. Also, the sorting will not be correct if the entire =
name
>is in the first name field or the last name field; for sorting to work
>properly, the first and last names must be in the proper fields.
>
>If all of the contacts seem to be properly formatted, but sorting by =
name
>still doesn't work properly, that could be a sign of database =
corruption.
>Try rebuilding the database.
>
>In Entourage 2004, you must launch the Microsoft Database Utility.
>1. Launch Entourage, holding down the =B3Option=B2 key. Or, launch =
the
>Database Utility separately; it is located in HD/Applications/Microsoft
>Office 2004/Office/.
>2. If you are prompted, allow the Database Utility to quit open Office
>applications.
>3. Once the Database Utility is open, select your identity from the =
list at
>the top.
>4. Click the =B3Rebuild Database=B2 button, and click =B3Continue.=B2
>
>In Entourage X, first go to Entourage -> Turn Off Office Notifications.
>Now, quit Entourage, and then restart Entourage holding down the Option =
key.
>When the Rebuild dialog box comes up, choose to do a Typical Rebuild. =
If
>that does not fix the problem, repeat the procedure, instead opting to =
do
>the Advanced Rebuild.
>
>In Entourage 2001, quit Entourage, and then restart Entourage holding =
down
>the Option key. When the Rebuild dialog box comes up, choose to do a
>Typical Rebuild. If that does not fix the problem, repeat the =
procedure,
>instead opting to do the Advanced Rebuild.
>
>On 6/29/04 12:49 PM, in article =
228dd01c45e01$5e18d340$a601280a@phx.gbl,
>"Bob Iverson" <anonymous@discussions.microsoft.com> wrote:
>
>> For some reason, The address book is not correctly alphabatized.
>> these are contacts that were on exchange server and were imported =
when
>> Entouage synchronized for the first time. I cannot find a way to =
sort them
>> correctly. Any ideas?
>
>--=20
>Mickey Stevens (Microsoft MVP for Office:mac)
>PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>
>Entourage Help Page: <http://www.entourage.mvps.org/>
>
>.
>

Bob
Thu Jul 01 13:57:03 CDT 2004

Rebuilding the database did the trick with the exception of a couple of=20
entries that did not come in properly. I re-entered the correct =
information=20
and all is well now. Thank you!!!
>-----Original Message-----
>Click the "Name" column to make sure that is what Entourage is sorting =
by.
>Remember that even though Entourage displays the contacts in a First =
Last
>format, the sorting is done by last name when you are sorting by the =
Name
>column.
>
>Make sure that there aren't any spaces or ~'s in the Last Name field of =
the
>contacts that don't seem to be sorting correctly. A space will cause =
the
>contact to be placed at the top of the list, and a ~ will cause it to =
be
>placed at the end. Also, the sorting will not be correct if the entire =
name
>is in the first name field or the last name field; for sorting to work
>properly, the first and last names must be in the proper fields.
>
>If all of the contacts seem to be properly formatted, but sorting by =
name
>still doesn't work properly, that could be a sign of database =
corruption.
>Try rebuilding the database.
>
>In Entourage 2004, you must launch the Microsoft Database Utility.
>1. Launch Entourage, holding down the =B3Option=B2 key. Or, launch =
the
>Database Utility separately; it is located in HD/Applications/Microsoft
>Office 2004/Office/.
>2. If you are prompted, allow the Database Utility to quit open Office
>applications.
>3. Once the Database Utility is open, select your identity from the =
list at
>the top.
>4. Click the =B3Rebuild Database=B2 button, and click =B3Continue.=B2
>
>In Entourage X, first go to Entourage -> Turn Off Office Notifications.
>Now, quit Entourage, and then restart Entourage holding down the Option =

key.
>When the Rebuild dialog box comes up, choose to do a Typical Rebuild. =
If
>that does not fix the problem, repeat the procedure, instead opting to =
do
>the Advanced Rebuild.
>
>In Entourage 2001, quit Entourage, and then restart Entourage holding=20
down
>the Option key. When the Rebuild dialog box comes up, choose to do a
>Typical Rebuild. If that does not fix the problem, repeat the =
procedure,
>instead opting to do the Advanced Rebuild.
>
>On 6/29/04 12:49 PM, in article=20
228dd01c45e01$5e18d340$a601280a@phx.gbl,
>"Bob Iverson" <anonymous@discussions.microsoft.com> wrote:
>
>> For some reason, The address book is not correctly alphabatized.
>> these are contacts that were on exchange server and were imported=20
when
>> Entouage synchronized for the first time. I cannot find a way to =
sort=20
them
>> correctly. Any ideas?
>
>--=20
>Mickey Stevens (Microsoft MVP for Office:mac)
>PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>
>Entourage Help Page: <http://www.entourage.mvps.org/>
>
>.
>