I have a Hotmail account and have used Entourage for about a week and
then I suddenly recieved this message "Premium subscription required
to access Hotmail" Error 18598.

I have also tried to buy the premium subscription(19.95 per year) but
can't seem to do so. I get a message saying that Safari is not
compatable. It is very frustrating.

Your help would be greatly appreciated!

thanks

Re: accessing Hotmail throught Entourage by =?ISO-8859-1?Q?Cras-M=E9neur?=

=?ISO-8859-1?Q?Cras-M=E9neur?=
Thu Jul 19 16:54:24 CDT 2007

In article
<1184814763.900622.266330@e9g2000prf.googlegroups.com>SkiTaos
<Frailjar@hotmail.com> wrote:
> I have a Hotmail account and have used Entourage for about a week
> and then I suddenly recieved this message "Premium subscription
> requiredto access Hotmail" Error 18598.

> I have also tried to buy the premium subscription(19.95 per year)
> but can't seem to do so. I get a message saying that Safari is
> notcompatable. It is very frustrating.

I can imagine.... Free Hotmail accounts are no longer accessible from
a regular e-mail client application. I suspect that their website uses
some ActiveX or other types of functions specific to IE. You could try
FireFox - just in case - but otherwise, you will need to upgrade from
IE on a PeeCee :-(


Corentin

--
--- Mac:MS MVP (Francophone) http://www.cortig.net/wordpress/ ---
http://www.mvps.org - http://mvp.support.microsoft.com
MVPs are not MS employees - Les MVP ne travaillent pas pour MS
Remove "NoSpam" to e-mail me - Retirez "NoSpam" pour m'écrire



Re: accessing Hotmail throught Entourage by SkiTaos

SkiTaos
Fri Jul 20 19:02:40 CDT 2007

On Jul 19, 3:54 pm, Corentin Cras-M=E9neur <korvent...@NoSpam.mvps.org>
wrote:
> In article
> <1184814763.900622.266...@e9g2000prf.googlegroups.com>SkiTaos
>
> <Frail...@hotmail.com> wrote:
> > I have a Hotmail account and have used Entourage for about a week
> > and then I suddenly recieved this message "Premium subscription
> > requiredto access Hotmail" Error 18598.
> > I have also tried to buy the premium subscription(19.95 per year)
> > but can't seem to do so. I get a message saying that Safari is
> > notcompatable. It is very frustrating.
>
> I can imagine.... Free Hotmail accounts are no longer accessible from
> a regular e-mail client application. I suspect that their website uses
> some ActiveX or other types of functions specific to IE. You could try
> FireFox - just in case - but otherwise, you will need to upgrade from
> IE on a PeeCee :-(
>
> Corentin
>
> --
> --- Mac:MS MVP (Francophone) http://www.cortig.net/wordpress/--- =
http://www.mvps.org - http://mvp.support.microsoft.com MVPs a=
re not MS employees - Les MVP ne travaillent pas pour MS Remove "NoSp=
am" to e-mail me - Retirez "NoSpam" pour m'=E9crire

I can't imagine that I am the only one having this trouble. What is
Firefox?


Re: accessing Hotmail throught Entourage by Diane

Diane
Fri Jul 20 20:23:43 CDT 2007

On 7/20/07 5:02 PM, in article
1184976160.327468.28950@22g2000hsm.googlegroups.com, "SkiTaos"
<Frailjar@hotmail.com> wrote:

> I can't imagine that I am the only one having this trouble. What is
> Firefox?

It's a browser like Safari.

<http://firefox.org.nz/>
--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>



Re: accessing Hotmail throught Entourage by Jolly

Jolly
Fri Jul 20 20:57:21 CDT 2007

On 2007-07-20 20:23:43 -0500, Diane Ross
<diane@invalid.entourage.mvps.org> said:

> On 7/20/07 5:02 PM, in article
> 1184976160.327468.28950@22g2000hsm.googlegroups.com, "SkiTaos"
> <Frailjar@hotmail.com> wrote:
>
>> I can't imagine that I am the only one having this trouble. What is
>> Firefox?
>
> It's a browser like Safari.
>
> <http://firefox.org.nz/>

And in some ways, Firefox is much, much better than Safari.

--
JR


Re: accessing Hotmail throught Entourage by Diane

Diane
Sat Jul 21 04:08:55 CDT 2007

On 7/20/07 6:57 PM, in article
2007072020572175249-jollyroger@REMOVEpoboxcom, "Jolly Roger"
<jollyroger@R.E.M.O.V.E.pobox.com> wrote:

>> It's a browser like Safari.
>>
>> <http://firefox.org.nz/>
>
> And in some ways, Firefox is much, much better than Safari.

My favorite is OmniWeb.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>



Re: accessing Hotmail throught Entourage by (=?ISO-8859-1?Q?Corentin_Cras-M=E9neur?=)

(=?ISO-8859-1?Q?Corentin_Cras-M=E9neur?=)
Mon Jul 23 10:40:13 CDT 2007

Diane Ross <diane@invalid.entourage.mvps.org> wrote:

> > And in some ways, Firefox is much, much better than Safari.
>
> My favorite is OmniWeb.

So is mine, though OmniWeb is Webkit-based, like Safari so problems
displaying a page in Safari will most probably be the same under
OmniWeb.
I usually keep a copy of Camino (MacOSX friendlier port of FireFox)
around just in case. It opens some pages the other ones fail to display,

Still no ActiveX support though :->


Corentin



--
--- Mac:MS MVP (Francophone) http://www.cortig.net/wordpress/ ---
http://www.mvps.org - http://mvp.support.microsoft.com
MVPs are not MS employees - Les MVP ne travaillent pas pour MS
Remove "NoSpam" to e-mail me - Retirez "NoSpam" pour m'écrire

Re: accessing Hotmail throught Entourage by Neal

Neal
Sun Aug 05 19:38:40 CDT 2007

In article
<1184814763.900622.266330@e9g2000prf.googlegroups.com>,
SkiTaos <Frailjar@hotmail.com> wrote:

> I have a Hotmail account and have used Entourage for about a week and
> then I suddenly recieved this message "Premium subscription required
> to access Hotmail" Error 18598.
>
> I have also tried to buy the premium subscription(19.95 per year) but
> can't seem to do so. I get a message saying that Safari is not
> compatable. It is very frustrating.
As stated elsewhere in this thread, download Firefox and give it a
try. It doesn't interfere with Safari, and IMHO works more
consistently across more sights.

However, that's irrelevant to the question you asked. I use
Entourage 2004 (11.3.6) with free Hotmail daily; works fine. FWIW
I'm on a PPC Mac. Is it possible that Hotmail connection is one of
the things Rosetta handles poorly?

--
M for N in address to mail reply

Re: accessing Hotmail throught Entourage by hlexa

hlexa
Mon Aug 13 06:44:35 CDT 2007

Neal Reid <NealReid@Nagma.ca> wrote:

> In article
> <1184814763.900622.266330@e9g2000prf.googlegroups.com>,
> SkiTaos <Frailjar@hotmail.com> wrote:
>
> > I have a Hotmail account and have used Entourage for about a week and
> > then I suddenly recieved this message "Premium subscription required
> > to access Hotmail" Error 18598.
> >
> > I have also tried to buy the premium subscription(19.95 per year) but
> > can't seem to do so. I get a message saying that Safari is not
> > compatable. It is very frustrating.
>
> As stated elsewhere in this thread, download Firefox and give it a
> try. It doesn't interfere with Safari, and IMHO works more
> consistently across more sights.
>
> However, that's irrelevant to the question you asked. I use
> Entourage 2004 (11.3.6) with free Hotmail daily; works fine. FWIW
> I'm on a PPC Mac. Is it possible that Hotmail connection is one of
> the things Rosetta handles poorly?

Is this still the case? Your description here was posed about a week
ago.

I also have a free Hotmail account, that I could access with En'rage
(Office 2004, PPC, OS X 10.3.9) until yesterday. Now the client seems to
get a connection, at least the Progresss windows tells me there are 2
messages, but ends up showing the Error message pane: An unknown error
(-50) occurred.

Not very informative!

What has changed on my Hotmail account is that some sort of Windows Live
stuff has showed up, but I did not choose to accept the "offer".
However, the logon window with a browser connection somehow changed it's
appearance (without my accept) just before the trouble started.

Could this be the reason? And how do I get my Hotmail logon window back
to how it was before the trouble started?

Re: accessing Hotmail throught Entourage by Diane

Diane
Mon Aug 13 16:45:02 CDT 2007

On 8/13/07 4:44 AM, in article 1i2sdk0.1e3eo2m1ie9nqwN%hlexa@hotmail.com,
"Axel Hammerschmidt" <hlexa@hotmail.com> wrote:

> I also have a free Hotmail account, that I could access with En'rage
> (Office 2004, PPC, OS X 10.3.9) until yesterday. Now the client seems to
> get a connection, at least the Progresss windows tells me there are 2
> messages, but ends up showing the Error message pane: An unknown error
> (-50) occurred.
>
> Not very informative!

This is the info we have for error -50. I would test in a new User with a
new Identity in Entourage to see what happens. This would eliminate "your
computer" as the source of the problem. If it happens there then it's on the
web server.

Was the free account 'grandfathered' in?

From the Error Page:

<http://www.entourage.mvps.org/error/page.html#error_50>

Error -50

An unknown error (-50) occurred

One user found this solution: Run "Remove Office", then run Repair
Permissions. Install from your CD and apply all updates. Restart and then
run Repair Permissions again.
--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>



Re: accessing Hotmail throught Entourage by hlexa

hlexa
Tue Aug 14 06:28:51 CDT 2007

Diane Ross <diane@invalid.entourage.mvps.org> wrote:

> On 8/13/07 4:44 AM, in article 1i2sdk0.1e3eo2m1ie9nqwN%hlexa@hotmail.com,
> "Axel Hammerschmidt" <hlexa@hotmail.com> wrote:
>
> > I also have a free Hotmail account, that I could access with En'rage
> > (Office 2004, PPC, OS X 10.3.9) until yesterday. Now the client seems to
> > get a connection, at least the Progresss windows tells me there are 2
> > messages, but ends up showing the Error message pane: An unknown error
> > (-50) occurred.
> >
> > Not very informative!
>
> This is the info we have for error -50. I would test in a new User with a
> new Identity in Entourage to see what happens. This would eliminate "your
> computer" as the source of the problem. If it happens there then it's on the
> web server.

Thanks! The Hotmail account seems to have repaired itself for the
moment.

> Was the free account 'grandfathered' in?

Hmm! The account is from before Hotmail was bought by Microsoft.

The web-interface (in Safari) has returned to its previous look.

Doing a Google search with:

grandfathered account

<http://preview.tinyurl.com/2j2o34>

Doesn't look good for En'rage and Hotmail:

Re: accessing Hotmail throught Entourage by computer1234

computer1234
Tue Aug 14 13:25:03 CDT 2007

On Aug 14, 4:28 am, hl...@hotmail.com (Axel Hammerschmidt) wrote:
> Diane Ross <di...@invalid.entourage.mvps.org> wrote:
> > On 8/13/07 4:44 AM, in article 1i2sdk0.1e3eo2m1ie9nqwN%hl...@hotmail.com,
> > "Axel Hammerschmidt" <hl...@hotmail.com> wrote:
>
> > > I also have a free Hotmail account, that I could access with En'rage
> > > (Office 2004, PPC, OS X 10.3.9) until yesterday. Now the client seems to
> > > get a connection, at least the Progresss windows tells me there are 2
> > > messages, but ends up showing the Error message pane: An unknown error
> > > (-50) occurred.
>
> > > Not very informative!
>
> > This is the info we have for error -50. I would test in a new User with a
> > new Identity in Entourage to see what happens. This would eliminate "your
> > computer" as the source of the problem. If it happens there then it's on the
> > web server.
>
> Thanks! The Hotmail account seems to have repaired itself for the
> moment.
>
> > Was the free account 'grandfathered' in?
>
> Hmm! The account is from before Hotmail was bought by Microsoft.
>
> The web-interface (in Safari) has returned to its previous look.
>
> Doing a Google search with:
>
> grandfathered account
>
> <http://preview.tinyurl.com/2j2o34>
>
> Doesn't look good for En'rage and Hotmail:


Axel,

It's confusing that you are able at all to access a FREE Hotmail
account via Entourage.
But lucky you!

Are you connecting via Entourage
or by connecting over the internet using some browser??

If "grandfathering" is the reason you can still connect via Ent, then
my accounts should have been "grandfathered" as well as they are all
very old and prior to MS purchase.
But I doubt that there is any "grandfathering" policy by Hotmail.


Years ago I had many (around 15-22) free Hotmail accounts that I could
access via Entourage (2001, 98) and I used an Ent Schedule to collect
their email all in one swoop.
This combination of Entourage and Hotmail was wonderful and workable.
The many accounts allowed me to control spam, segregate mail types and
sources, and run some spam honeypots as well.

Then, around 3 years ago??, Hotmail officially changed their POLICY
regarding free accounts and somehow made it so that any version of
Entourage (2001, 2004) could NOT ACCESS a free Hotmail account, but
could only access a PAID account.
So none of my Entourage Schedules worked any longer.
(At the time of the problems and errors from the change, it was VERY
HARD to get a straight answer from Hotmail as to why Entourage was not
working. But eventually it came out....and it is now documented in
Hotmail's support literature.....and Hotmail now generates an error
message when you try to use Ent Schedules that informs you that you
have to move to PAID Hotmail accounts.)

During the first 2 years, I could use an internet browser like IE, to
connect to each free Hotmail account over the web, but had to
individually connect to each Hotmail account.
I had to type in name and password for each invidivual account and
slowly navigate around in its web-based mail system. This worked, but
took 1-2 hours of time to access and deal with the email. Very
laborious and ultimately unmanageable.
I couldn't handle the large number of Hotmail accounts (15) and so
eventually terminated many of them and reduced to 4-6 accounts.

Then, about 1 year ago, I started having lots of problems accessing
and using (without crashing) these few remaining Hotmail accounts.
Now it is completely impossible to access these Hotmail accounts over
the IN--it looks like the connection gets made sometimes, but I only
end up with a halfway blank page or a page that crashes.
Perhaps the problem is that I was still using an OS 9.2 Mac and IE
5.1.7.
Now that I have a newer Mac with OS 10.4.4, I'll have to try again to
see if I can connect by using newer browers (IE, Safari, etc.). But
I'm not hopeful and the accounts should have all terminated by now for
going past the 30 day manditory connection requirement (although they
still might be recoverable).

The bottom-line is that, via Hotmail's policy, you should NOT be able
to connect to any free Hotmail account using Entourage, but you should
be able to connect to a paid Hotmail account.
(In my case, I wasn't willing to pay for 4-6 different accounts,
especially since I already get email accounts via my ISP Comcast.)

If you have a way to use Entourage with free Hotmail accounts, then
let us know how!


PS Macintosh


Re: accessing Hotmail throught Entourage by hlexa

hlexa
Wed Aug 15 04:04:28 CDT 2007

Axel Hammerschmidt <hlexa@hotmail.com> wrote:

<snip>

> The web-interface (in Safari) has returned to its previous look.

But not in IE6. With Internet Explorer, I now still get the "new"
Windows Live startup page. So it may have had something to do with the
difference in browsers [Safari 1.3.2 (v312.6)]. I use both browsers.

En'rage still works in most cases with Hotmail. One exception, when
there was a info-message from Hotmail Staff in the Inbox. There I again
got the error message: An unknown error (-50) occurred. When I manually
removed the info-message from Hotmail Staff from the Inbox and
re-connected to Hotmail with En'rage I no longer got the error message.