how access archived mail?

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 - 1
 - Customize columns? Hi, (OS X 10.4.9, Entourage 2004) Every time I subscribe to a new newsgroup I always do the following: Hide Project, Conversation and Categories columns and turn off 'Show in groups' Is there a way I can save this view setting or get Entourage to do this automatically? Thanks. -- Regards, Steve. Tag: how access archived mail? Tag: 76607
 - 2
 - "Sent By" not visible to some Entourage recipients So far, I've got one verified user who's Entourage client won't display the "Sent By" info. I've verified that the Sender: field has been added to the message, and the sender is displayed when logged into the user's account with Outlook 2003. Other users I've tested are all displaying the "sent By" in Entourage. I updated the user from 11.3.3 to 11.3.4. but no change. I deleted prefs, but no change. When the verified user responds, the message is properly routed back to the Sender, that is, the delegate. But I suspect the Outlook setting "Send replies only to delegate, not to me" is a server-side rule. It's probably reading the Sender: header to route this, which means the missing "Sent By" is a client--side issue. I'm about to try a clean install of Entourage, but if anyone has suggestions, I'd love to hear them. -jb Tag: how access archived mail? Tag: 76606
 - 3
 - Error -18500 when synchronising with Exchange > Ce message est au format MIME. Comme votre programme de lecture de courriers ne comprend pas ce format, il se peut que tout ou une partie de ce message soit illisible. --B_3260288636_2328583 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit Hello, This is my first visit to this newsgroup, I¹m not a specialist of rules between fellow users... I use office 2004 for mac (last version) on a Mac Book (OS X last version) and have an account on an exchange server hosted by Orange in Paris (France). During the synchronisation process I notice that all items created or amended with Entourage are not synchronised, and the error code is 18500. Has anybody an idea ? Best regards to all, Hervé --B_3260288636_2328583 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Error -18500 when synchronising with Exchange</TITLE> </HEAD> <BODY> Hello= , This is my first visit to this newsgroup, I’m not a specialist of rul= es between fellow users... I use office 2004 for mac (last version) on a Mac Book (OS X last version) = and have an account on an exchange server hosted by Orange in Paris (France)= . During the synchronisation process I notice that all items created or amen= ded with Entourage are not synchronised, and the error code is –18500.= Has anybody an idea ? Best regards to all, Hervé </BODY> </HTML> --B_3260288636_2328583-- Tag: how access archived mail? Tag: 76605
 - 4
 - Entourage 2004 looses account profile for Exchange I have a Mac User running 10.3.9 and running Entourage 2004 (SP2 and 11.3.4) and is always loosing their account settings (Exchange 2003 SP2) after a reboot. I already re-installed Office 2004 (Remove Test Run Demo and Pref). Any suggestions? Tag: how access archived mail? Tag: 76602
 - 5
 - Entourage 2004 looses account profile for Exchange I have a Mac User running 10.3.9 and running Entourage 2004 (SP2 and 11.3.4) and is always loosing their account settings (Exchange 2003 SP2) after a reboot. I already re-installed Office 2004 (Remove Test Run Demo and Pref). Any suggestions? Tag: how access archived mail? Tag: 76601
 - 6
 - Attachment window Hi, I would like to know if there is an option to keep the attachment window open by default in Entourage when you create a new e-mail. This option was available in Entourage X but in 2004 it doesn't stay open any more. Tag: how access archived mail? Tag: 76598
 - 7
 - Sync Entourage-iCal misbehaving I have been happily using Paul Berkowitz's excellent Sync Entourage- iCal script for some time now. Al of a sudden, strange doings: Whenever I select "check for deletions" in the dialog at the beginning of the script, the script ends up erasing hundreds of events from iCal - purportedly because they have been erased in Entourgae? - and then restoring them to iCal. The end result is correct, but it's very unnerving, not to mention highly time-consuming. I have replicated this several times. Every time I do a first-run sync (one-way Entourage to iCal), and then I do another one-way sync immediately (without changing ANYTHING in Entourage or iCal). Any thoughts? Why does it delete from iCal these "deleted" events, only to restore them 10 minutes later during the same script operation? What might be causing this? Any help would be greatly appreciated. -- Ignat Solzhenitsyn Entourage 11.3.3 -- Mac OS "Tiger" 10.4.9 MacBook 13-inch - 2GHz Intel Core 2 Duo - 1 GB RAM Palm OS 5.4.8 -- Palm Treo 650 Tag: how access archived mail? Tag: 76597
 - 8
 - Entourage deleted my exchange calendar Hello all, Yesterday I tried to enable 'sync services' for my exchange calendar so that I could view my calendar in iCal. After enabling this all my calendar contents have been deleted from Entourage and also from the Exchange server! Of course the Entourage calendar in iCal is empty also. Is there any way to get my hundreds of calendar items back? Maybe from the local cache file? Bart Dubelaar Tag: how access archived mail? Tag: 76594
 - 9
 - Gmail problem I can't delete the messages of my Gmail account with Entourage. To delete the messages from the server, I have to do from the web page. Why this option is not available in Gmail? Tag: how access archived mail? Tag: 76579
 - 10
 - Entourage and Finder stop responding Hi all, I'm assisting a user with an Entourage problem. It's Entourage 11.3.4 running on OS X 10.4.8 on an Intel iMac. The symptoms are similar: every 2-4 days Entourage cannot be quit. The mail browser stops responding. Then the Finder stops responding, so that windows will not close. The Force Quit window will can be launched but clicking on the OK to force quit Entourage will not work. In fact, the only way I've found to get out of this loop without a hard shutdown of the system is to use Fast User switching. I can log in to an admin's user login, run Activity Monitor, and force quit the user's Entourage instance from there. Today when the problem occurred, I did a a force quit Entourage, the Finder, and the Login window (stuck open as the restart command stalled there) from the admin login and then the user's apps and Finder went back to normal. So I didn't even restart the machine. To date I've tried rebuilding the Entourage d/b, zapping the PRAM, deleting Microsoft/Entourage plist preferences, copying over a fresh copy of the Office suite and running disk repair. In the console I see repeated 'crashdump' messages but there's so many references I'm not able to make heads or tails of them. Perhaps they are normal for system messages. Today I went a little further and deleted the following plist files: ardagent, loginwindow, and remotedesktop. I was going to reinstall the OS but thought it would be more useful to try to pin the problem down further before doing so. Any suggestions or tips appreciated. Tag: how access archived mail? Tag: 76578
 - 11
 - Spelling Preferences won't stay in 2004 Hi all, I upgraded to Entourage 2004 because of the Aprils Fool 1412 error. But for some reason, it never keeps my spelling preferences in the program. I open the preferences, select my choices and click "ok." When I go to open the preferences again, they are not selected. Has this happened to anyone else? Thanks, Blake Tag: how access archived mail? Tag: 76577
 - 12
 - Microsoft Exchange Server Most recently my company switched us to a Microsoft Exchange server. Since then I have tried anything and everything but can not connect to the server using Entourage. I was doing fine when were on IMAP. Any idea what is going on? Tag: how access archived mail? Tag: 76574
 - 13
 - Signature Position When replying to an email, the signature always appears way at the bottom of the email. Is there a way to have it appear at the bottom of the latest text that is being typed? Thanks Tag: how access archived mail? Tag: 76573
 - 14
 - opening entourage problem HI there I just bought a new macbook pro and installed MS office using a campus licence agreement CD (the same as disc as I used on my old, now dead machine) everything seems to work fine apart from entourage. when I try to open it I get the error message "this identity can not be open with this version of entourage". Any ideas what to do now???? David Roper Tag: how access archived mail? Tag: 76572
 - 15
 - sync not sticking I am set up with an exchange server. Almost everytime I disconnect my laptop to go to a meeting, and then come back and plug in my machine Entourage has to resync the past few months (note, not all) of email, which takes over an hour. For some reason the email isn't sticking. Any ideas? thanks Tag: how access archived mail? Tag: 76571
 - 16
 - Out of Office I set up an Out of Office reply via OWA. People DID receive my message, however I have no record of them in my Sent Items. Is this normal? Should they appear there? Thanks Tag: how access archived mail? Tag: 76567
 - 17
 - Unable to edit received e-mails > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3260173471_252002 Content-type: text/plain; charset="US-ASCII" Content-transfer-encoding: 7bit Is there a reason that I cannot edit an e-mail that I received? This was possible in Outlook for the Mac. --B_3260173471_252002 Content-type: text/html; charset="US-ASCII" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Unable to edit received e-mails</TITLE> </HEAD> <BODY> Is there a reason that I = cannot edit an e-mail that I received?  This was possible in Outlook fo= r the Mac. </BODY> </HTML> --B_3260173471_252002-- Tag: how access archived mail? Tag: 76563
 - 18
 - Contact groups in public folders > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3260171169_231251 Content-type: text/plain; charset="US-ASCII" Content-transfer-encoding: 7bit I am using Entourage with Kerio mail server (it is configured so that entourage thinks it is exchange.) I have set up public folders for my contacts, but my new group option is grayed out. I have checked the permissions, and I have full administrative rights to the folders. If anyone has any suggestions as to why this would happen I would greatly appreciate it. --B_3260171169_231251 Content-type: text/html; charset="US-ASCII" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Contact groups in public folders</TITLE> </HEAD> <BODY> I am = using Entourage with Kerio mail server (it is configured so that entourage t= hinks it is exchange.)  I have set up public folders for my contacts, b= ut my new group option is grayed out.  I have checked the permissions, = and I have full administrative rights to the folders.  If anyone has an= y suggestions as to why this would happen I would greatly appreciate it.</SP= AN> </BODY> </HTML> --B_3260171169_231251-- Tag: how access archived mail? Tag: 76562
 - 19
 - entourage in office 2004 upgrade - import emails SLOW I have upgraded from office X (dues to april fool 1412 problem) to office 2004. entourage 2004 is now importing my old emails intot he new inbox. and its taking a very long time indeed... i have 2000 more to come in and it take about 1 min to import a small file of about 13k. so it will take about 2/3 days to import everything. and then when its finished i will have to wait 30 mins each day for my email to come in... thats not possible. so whats the problem? how can i solve it? i have a dual 1.25 ghz power pc G4 mac 768 mb ddr sdram running os x 10.4.6 is this normal? can anyone help? Tag: how access archived mail? Tag: 76561
 - 20
 - Scheduling meetings problem in calendar When I book a meeting in the Entourage calendar and invite attendees, the email invitation they get doesn't have the meeting details and it doesn't give them the option of accepting or declining the invitation. If i receive an invitation from a meeting booked in the calendar in Outlook on a Windows computer, it gives me all of the details of the meeting and links that allow me to accept the invitation or decline. Why don't my meeting invitations work properly? Tag: how access archived mail? Tag: 76560
 - 21
 - Database Corruption Problems, Again Seems every 6 months or so my Entourage db gets corrupted. I try to export all items, and get a message saying that one of my email messages is corrupt. When I use the Database Utility to rebuild and verify, everything is fine, but then an export all produces the same trouble. The only solution is to create a new identity, and then take 6-8 hours using AppleScripts to move everything over. Anyone know what's going on? Are there better solutions? I know there's been lots of back-and-forth about the monumental database used in Entourage. I don't have problems with that, but I do with there were robust recovery and repair tools available. Gmail is appearing more and more attractive. Tag: how access archived mail? Tag: 76558
 - 22
 - Hyperlink In ENT 4.0, MAC OSX 10.4.9, how do you activate hyperlinks so that you can send a link in an email? Tag: how access archived mail? Tag: 76556
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 - ERROR MESSAGE: WRONG TIME ZONE????? > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3260095663_89076 Content-type: text/plain; charset="US-ASCII" Content-transfer-encoding: 7bit Hi Folks, I recently got a message on the appointment header (in yellow) stating a conflict in my computers time zone and the event time zone. "Event Time zone: Pacific Time (US & Canada); Tijuana (Displayed) Your computer's time zone: Central Time (US & Canada)" My computer is set at Pacific. There is no conflict. Why is it doing this? John iMac Intel Mac OS 10.4.9 Mac Office 11.2.5 John K. Chavez | President ____________________________ Air Systems Plus 12415 Los Nietos Road, Suite 101 Santa Fe Springs, CA 90670 [p] 888 .321 .HVAC [f] 562 .684 .4764 [e] john@airsystemsplus.biz www.airsystemsplus.biz The information contained in this electronic message (email) is confidential and intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, or copy of this communication is strictly prohibited. Air Systems Plus will accept no responsibility or liability in respect to this email other than to the addressee. If you have received this communication in error, please notify us immediately by telephone at (888) 321- HVAC [4822] or by email. Thank you --B_3260095663_89076 Content-type: text/html; charset="US-ASCII" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>ERROR MESSAGE: WRONG TIME ZONE?????</TITLE> </HEAD> <BODY>  Hi Folks,   I recently got a message on the appointment header (in yellow) stating a<BR= > conflict in my computers time zone and the event time zone.   "Event Time zone: Pacific Time (US & Canada); Tijuana (Displayed)<= BR> Your computer's time zone: Central Time (US & Canada)"   My computer is set at Pacific. There is no conflict.   Why is it doing this?    John   iMac Intel Mac OS 10.4.9   Mac Office 11.2.5   John K. Chavez  | President ____________________________ Air Systems Plus 12415 Los Nietos Road, Suite 101 Santa Fe Springs, CA 90670 [p] 888 .321 .HVAC   [f] 562 .684 .4764 [e] john@airsystemsplus.biz www.airsystemsplus.biz The information contained in this electronic message (email) is confidentia= l and intended only for the use of the individual or entity named above. If t= he reader of this message is not the intended recipient, you are hereby notifi= ed that any dissemination, distribution, or copy of this communication is stri= ctly prohibited.  Air Systems Plus will accept no responsibility or liabili= ty in respect to this email other than to the addressee. If you have received this commun= ication in error, please notify us immediately by telephone at (888) 321- HVAC [482= 2] or by email.  Thank you </BODY> </HTML> --B_3260095663_89076-- Tag: how access archived mail? Tag: 76551
 - 24
 - Entourage over data quota problem Does nayone have a fix for the following problem: I received a message that I was 100mb from being over quota in Entourage. I delete after putting items in the trash, so I don't think I should be that close to the edge. Upon getting this message I removed 500 MB from my folders. The next day I receieved a message that I was 50MB from being over quota. Within a day or two I could not access Entourage as the message read I was over quota. I have tried compacting and rebuilding but that does not help. Does anyone have a repair for me? Please let me know. Tag: how access archived mail? Tag: 76550
 - 25
 - Combine Calendars Hi, In Entourage I have 2 calendars. One is one the computer, one on Exchange. If I want to schedule an event, I have to view both calendars to see when I should plan it. I would like to see them combined so I can see what my schedule is like. I may very well be wanting something that is counterintuitive...tell me.... Thanks, Ivar Klaas Tag: how access archived mail? Tag: 76545
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 - 1
 - Can u email a web page (rather than a link) My friend emails me pages from a newspaper or imdb all the time and they show up in html. I asked and she selects all in the browser, switching to her email program. Cuts and pastes into the email. When I try to do that in Entourage it converts everything to like simple text. Is it possible to do that or is it only web-based email that can do that? thanks enzo p.s. Thanks so much for the help with forwarding html emails. Tag: how access archived mail? Tag: 76544
 - 2
 - View "Today" Yesterday" etc Hi, I do not like the view in mail pane that uses more than a full bar to display: "Today" or whatever. It is anoying and it can be seen from the Sent colom aswell. How do I turn this off? I woud like to see a plain list..... Ivar Klaas OS X 10.4.9 Office:2004 all updates MBP 15" Tag: how access archived mail? Tag: 76541
 - 3
 - date field not in english When I view my e-mails, my date is in some other language and not English. This only happens on my view screen. Any help please. Tag: how access archived mail? Tag: 76538
 - 4
 - Yikes! "verify/rebuild database" Hi, it scares me to get a message that I should verify my database and possibly rebuild it. I think I did this last year and lost everything. Could you just walk me through this before disaster strikes? I archived all my mail to a remote hard drive to free up space and all is running well, but I got that message that database might be corrupted and should verify/rebuild. By the way, when I archived mail, it did not take lots of mail that is in folders on the left. How do I archive these too? I LOVE Entourage and really, really want it to work for me... Thanks! Kit Tag: how access archived mail? Tag: 76535
 - 5
 - Unexpected question? Hi MVPs, Here is a different question for you: Do you use Safari or Firefox? No, this is not some survey, just me asking the experts. I have come back to Entourage after a long time of using Mail and iCal and Address book and when I click on a link Safari opens. That's when the question came to mind: What do you use? Personaly, I use Firefox because most often things will work there that do not in Safari. There are rare occations when it is the other way around, for that I hang on to Safari. Thanks, Ivar OS X 10.4.9 Office 2004 latest MBP 15" Tag: how access archived mail? Tag: 76530
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 - View Local Entourage and Exchange Calendars Simultaneously? > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3260041298_2924132 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit I¹ve recently signed up for an Exchange account with mail2web.com. I¹m looking for a way to share information between my Mac and my PC. I¹m using the Exchange server for a particular business, whilst also managing my other business and my personal events locally on my Mac in Entourage (I don¹t want my colleagues in the first business mentioned to view the latter events). However, I must click back and forth between the Exchange calendar and the Entourage calendar to see all of my events. Is there any way to view all of my events from both sources at the same time? Thanks, Andrew --B_3260041298_2924132 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>View Local Entourage and Exchange Calendars Simultaneously?</TITLE> </HEAD> <BODY> I’ve recently signed up for an Exchange account with mail2we= b.com. I’m looking for a way to share information between my Mac and m= y PC. I’m using the Exchange server for a particular business, whilst also = managing my other business and my personal events locally on my Mac in Entou= rage (I don’t want my colleagues in the first business mentioned to vi= ew the latter events). However, I must click back and forth between the Exchange calendar and the = Entourage calendar to see all of my events. Is there any way to view all of = my events from both sources at the same time? Thanks, Andrew </BODY> </HTML> --B_3260041298_2924132-- Tag: how access archived mail? Tag: 76529
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 - Customer follow-up/CRM - your methods? I just figured out how to use Entourage as a phone log . ( See the "creative thinkers' thread). Does anyone out there use Entourage in this way? CRM? To keep track of customer followup? What is your workflow? Your methods? What has been most helpful to you in keeping track of customers and staying organized/ Tips and tricks? Words of wisdom? Advice for the organizationally challenged? Tag: how access archived mail? Tag: 76527
 - 8
 - How can I fwd an html email without turning it to code. . . ? I have all the HTML options checked under Prefs Security. Whenever I get an html email, like from an airline, I try to fwd it to the person travelling and it turns it to code which they can't read. Can I fix this? thanks enzosf Tag: how access archived mail? Tag: 76521
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 - I can receive AOL email but not send out. Using Entourage 2004 I use Entourage to retrieve my AOL email, which works fine. But I can't send any email out. Could someone help me please? Tag: how access archived mail? Tag: 76518
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 - send but can't receive hi all, i'm running 10.4.9 and entourage 11.0.0 from office 2004, my server is through my own website sustainableevent.com (a hosting company called http://supanames.co.uk/ (whom i'm waiting for a response from)) i can send but can't receive emails through entourage, i get the following error; Relaying denied. Proper authentication required. Error: -17099 the entourage help suggests; check box. - SMTP server requires authentication when i check the box i get the following error message; Authentication failed because Entourage doesn't support any of the available authentication methods. Error: -17897 what is a person to do?? i've tried resetting the account, i've checked my key chain for errors. when i set up the account through entourage set up it had a verification process which was successful both for mail. and smtp. with many thanks shane Tag: how access archived mail? Tag: 76515
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 - Email appearing in a category when none is assigned Hi all. I started using Entourage for my e-mail about a month ago and all was well until just last week. I have not set up any 'rules' nor have I assigned any 'categories' or 'projects' to anyone in my address book, yet my e-mails are being put in the 'recreation' category and it's colour. I can go into each message and change the category back to none, the colour then reverts to the colours I have chosen. Anyone have any thoughts or know why my messages are being put into a category when none is assigned ? Thanks Randy Tag: how access archived mail? Tag: 76506
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 - Calendar view date column problem When creating a custom calendar view, entries with repeating dates show the date of the first event. Consequently, in a view such as "Next Seven Days" the date appears to be outside the range. Is there any way to show the correct date for the next event? Tag: how access archived mail? Tag: 76502
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 - Database software that goes further thank Entourage I am sticking with Entourage for personal/business information management. But I've recently been trying to do mail merges and largish email-outs. I find the categories function useful but I now have so many categories (and they don't nest into categories and subcategories) that things are getting a bit unwieldy and haveing just recovered from a database corruption (becasue I have short and long- term incremental backups running. I think it's time to invest either time or money or both in a tool more suited to the task. Can anyone who's outgrown Entourage for more than what it is actually designed for recommend a piece of Mac database software that I can use for marketing purposes? I've looked at filemaker - I've played around with the trial download and found it not very intuitive. Perhaps I need to persevere with that? Perhaps there's something simpler but still more suitable and robust than Entourage? Tag: how access archived mail? Tag: 76499
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 - how to import emails into Entourage I am trying to recover downloaded emails from an old hard drive that I just replaced. It "crashed", or at least wouldn't boot up, though I am able to open files on it. It contains 3 weeks worth of emails that are not on my current hard drive since I hadn't backed up in that long. I've finally located the email accounts (users - my name - documents - Microsoft User Data - Office 2004 Identities), but the Entourage Import procedure won't allow me to select the folder to import, nor do the folders containing the email account names contain a "messages" file. I do have a seperate folder simply named "Identities" that has folders named "messages", but they can't be selected either, and not all my identities are listed, so I think this folder is outdated. thanks, in advance, david Tag: how access archived mail? Tag: 76489
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 - pasting into signature does anyone know how I can paste copied info into my automatic signature at the bottom of each message? Tag: how access archived mail? Tag: 76484
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 - Assign Tasks in Exchange Enviorment Can you assign a task to another user in an exchange enviorment? I have it all on outlook running great, but the macs dont seem to have an option to assign a tast. Anyone know? All help is greatly appreciated. Tag: how access archived mail? Tag: 76480
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 - Import French Entourage archive to English Entourage Hello, I recently changed jobs and I'm having trouble importing an Office 2004 French database into an Office 2004 English. Entourage/EN wouldn't open it, and I tried all the imaginable file or folder renaming tricks. Any help would be appreciated. Thanks. -- I'm trying a new usenet client for Mac, Nemo OS X. You can download it at http://www.malcom-mac.com/nemo Tag: how access archived mail? Tag: 76479
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 - Entourage sync and problems with calendar views The sync options are not present under the Entourage preferences pane. The Microsoft Synchronization daemon is not running and /Applications/ Microsoft Office 2004/Office/Microsoft Synchronization is a PowerPC exe and cannot be manually started via the shell. Does anyone have a solution for this? Also in calendar, is it possible to set the default views so that each hour is divided into quarter hour intervals? Cheers Tag: how access archived mail? Tag: 76478
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 - Fdhgfh Gfhfdgdd Tag: how access archived mail? Tag: 76467
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 - Way to the the size? Entourage gives you the subject and time... What I'd really like to see in the column is the size of the e mail, any way to achieve this? Thanks Kevs OS 10.4.7 Office 2004 Tag: how access archived mail? Tag: 76466
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 - Entourage gone, but still working! I thought I had deleted Entourage, but it still keeps generating a link in iCal. When I do a search via Spotlight to find orphaned items, it allows me to delete folders and files but they keep re- generating, including the peskly Entourage link in iCal. How can I completely "scrub" Entourage from my mac? Thanks for any help you can provide! - Greg Tag: how access archived mail? Tag: 76465
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 - Set Reply Status Script > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3259853158_1530601 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit (HTML on for ease of reading source code) I¹m working on a solution to an annoying and I suspect somewhat universal problem. If you check your Exchange mail with other clients and/or computers besides Entourage (your delegate, OWA, etc.), you¹ve probably noticed that a message sent from OWA or by your assistant will download into your copy of Entourage, but it won¹t be linked to the original message in your Inbox, and the original message won¹t display the Replied status icon. Particularly in the executive-assistant situation, this can be problematic, as the assistant may have replied to a message, but the executive wouldn¹t know that by looking at the incoming message¹s status flags. Even if you don¹t have an assistant, you¹ve probably run across this when you reply to a message via webmail ? the link between the reply and the original message won¹t be reflected in Entourage. I was asked by a client to try to ³fix² this; here¹s my first attempt. This may also be useful for IMAP users. The script looks through your Sent folder and reads the In-Reply-To header from each sent message. It then attempts to locate the matching message ID in your Inbox, based on Message ID. If it finds a match, it sets the Replied To flag in the Inbox message and establishes a link between the the original message and the reply. I intend to install this script for both the executive and the assistant and run it on a schedule on both machines. Note: In this particular case, the assistant is not a delegate of her boss; she has the account added as a second Exchange account, as the boss wants a single Sent folder and doesn¹t want the ³Sent By² text to appear as it does in Entourage and Outlook when the Sender header gets added to a message sent by a delegate. Note these important considerations: (1) Although I¹m a programmer, I¹m not an AppleScripter; it generally gives me a headache. And (2), This script hasn¹t undergone much testing; I¹m posting it as-is in case it¹s of any use to anyone and to hopefully further this conversation and perhaps improve its functionality. Jeff tell application "Microsoft Entourage" -- Exchange account: 1 in Christi's case; 2 in Deidre's set CGExchangeAccount to 1 set allSent to every message in folder "Sent Items" of Exchange account CGExchangeAccount -- Loop through the Sent messages repeat with theMessage in allSent -- Find the In-Reply-To header in this message set allHeaders to headers of theMessage repeat with i from 1 to count paragraphs in allHeaders -- If there's an In-Reply-To header in the current message, try to locate the message to which this one is a reply set myHeader to paragraph i of allHeaders if myHeader contains "In-Reply-To:" then set inReplyToID to text ((offset of "In-Reply-To: " in myHeader) + 13) thru (length of myHeader) of myHeader -- sometimes the Message ID starts with "<"; sometimes not if first character of inReplyToID is not "<" then set inReplyToID to "<" & inReplyToID end if -- Find all Inbox messages matching the message ID set allOriginal to (every message in folder "Inbox" of Exchange account CGExchangeAccount whose headers contains "Message-ID: " & inReplyToID) repeat with myOriginal in allOriginal -- set Replied To status if replied to of myOriginal is false then set replied to of myOriginal to true end if -- link the items link myOriginal to theMessage end repeat end if end repeat end repeat end tell --B_3259853158_1530601 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Set Reply Status Script</TITLE> </HEAD> <BODY> (HTML= on for ease of reading source code) I’m working on a solution to an annoying and I suspect somewhat unive= rsal problem.  If you check your Exchange mail with other clients and/o= r computers besides Entourage (your delegate, OWA, etc.), you’ve proba= bly noticed that a message sent from OWA or by your assistant will download = into your copy of Entourage, but it won’t be linked to the original me= ssage in your Inbox, and the original message won’t display the Replie= d status icon.  Particularly in the executive-assistant situation, this= can be problematic, as the assistant may have replied to a message, but the= executive wouldn’t know that by looking at the incoming message&#8217= ;s status flags. Even if you don’t have an assistant, you’ve probably run across= this when you reply to a message via webmail — the link between the r= eply and the original message won’t be reflected in Entourage.  I= was asked by a client to try to “fix” this; here’s my fir= st attempt.  This may also be useful for IMAP users. The script looks through your Sent folder and reads the In-Reply-To header = from each sent message.  It then attempts to locate the matching messag= e ID in your Inbox, based on Message ID.  If it finds a match, it sets = the Replied To flag in the Inbox message and establishes a link between the = the original message and the reply.  I intend to install this script fo= r both the executive and the assistant and run it on a schedule on both mach= ines.  Note: In this particular case, the assistant is not a delegate o= f her boss; she has the account added as a second Exchange account, as the b= oss wants a single Sent folder and doesn’t want the “Sent By&#82= 21; text to appear as it does in Entourage and Outlook when the Sender heade= r gets added to a message sent by a delegate. Note these important considerations: (1) Although I’m a programmer, I= ’m not an AppleScripter; it generally gives me a headache.  And (= 2), This script hasn’t undergone much testing; I’m posting it as= -is in case it’s of any use to anyone and to hopefully further this co= nversation and perhaps improve its functionality. Jeff tell application<= /FONT> "Microsoft Entourage"     -- Exchange account: 1 in = Christi's case; 2 in Deidre's    set <FONT= COLOR=3D"#427F0B">CGExchangeAccount to</F= ONT> 1          set allSent to every message in folder "Sen= t Items" of E= xchange account CGExchangeAccount    -- Loop through the Sent= messages    repeat <F= ONT COLOR=3D"#1A09FD">with theMessage</FON= T> in allSent        --<= I> Find the In-Reply-To header in this message        set allHeaders to headers of theMessage                 re= peat with i from 1 to count p= aragraphs in allHeaders            -= - If there's an In-Reply-To header in the current m= essage, try to locate the message to which this one is a reply           &nb= sp;set myHeader</F= ONT> to paragraph<= /FONT> i of= allHeaders            <= FONT COLOR=3D"#1A09FD">if myHeader = contains "In-Reply-To:" then           &nb= sp;    set inReplyToID to <FONT= COLOR=3D"#1A09FD">text ((offset of "In-Reply-To: " in</F= ONT> myHeader) + 13) t= hru (length <B= >of myHeader) = of myHeader            &= nbsp;   -- sometimes the Message ID = starts with "<"; sometimes not           &nb= sp;    if first character <FONT= COLOR=3D"#1A09FD">of inReplyToID <= FONT COLOR=3D"#1A09FD">is not</FONT= > "<" then           &nb= sp;        = set inReplyToID to "<" & inReplyToID<= BR>            &= nbsp;   end if           &nb= sp;    -- Find all Inbox messag= es matching the message ID           &nb= sp;    set allOriginal to (<FON= T COLOR=3D"#1A09FD">every message <= FONT COLOR=3D"#1A09FD">in folder &q= uot;Inbox" of Exchange account CGExchangeAccount <FON= T COLOR=3D"#1A09FD">whose headers <= FONT COLOR=3D"#1A09FD">contains "Message-ID: " & <= FONT COLOR=3D"#427F0B">inReplyToID)             &nb= sp;   repeat with myOriginal in allOriginal            &= nbsp;       -- s= et Replied To status           &nb= sp;        = if replied to = of myOriginal is false then           &nb= sp;            <= FONT COLOR=3D"#1A09FD">set replied to</FON= T> of myOriginal</= FONT> to true            &= nbsp;       end<= /B> if           &nb= sp;        --<= I> link the items           &nb= sp;        lin= k myOriginal to</F= ONT> theMessage            &= nbsp;   end repeat           &nb= sp;end if        end repeat             end repeat end tell </BODY> </HTML> --B_3259853158_1530601-- Tag: how access archived mail? Tag: 76464
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 - Email group not working In ENT 4.0, MAC OSX, 10.4.9, I created an email group to send an email to, when I hit send I got an error that reads: ERROR message to verify that they are valid." EXPLANATION Mail could not be sent. Account name: "dailynews@riponrecordnews.com" (this is the email account the message is being sent from) ERROR: - 17099 Any ideas on why it wont send? Tag: how access archived mail? Tag: 76452
 - 24
 - Email group not working In ENT 4.0, MAC OSX, 10.4.9, I created an email group to send an email to, when I hit send I got an error that reads: ERROR message to verify that they are valid." EXPLANATION Mail could not be sent. Account name: "dailynews@riponrecordnews.com" (this is the email account the message is being sent from) ERROR: - 17099 Any ideas on why it wont send? Tag: how access archived mail? Tag: 76451
 - 25
 - Entourage X won't open Ever since I uploaded Spanning sync for Mac, my Entourage won't open -- the banner just hangs. I have tried running the Database Utility but that just hangs also (although first it asks me if I want to quit all Office programs. When I do, this has no effect.) Any thoughts on how to fix this? Tag: how access archived mail? Tag: 76447

Hi again you wonderful VP's!

Now that I have archived my mail, how can I go back and pick up a few
emails that I need to see again? Is that possible without importing
the entire 2.7G back onto my computer? Please say yes!

Thanks so much for all your help for this wonderful program!

kind regards,

Kit

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Re: how access archived mail? by Diane

Diane
Wed Apr 25 01:25:46 CDT 2007

On 4/24/07 5:44 PM, in article
1177461847.788617.51600@r30g2000prh.googlegroups.com, "kitkatgo"
<she@redchris.com> wrote:

> Now that I have archived my mail, how can I go back and pick up a few
> emails that I need to see again? Is that possible without importing
> the entire 2.7G back onto my computer? Please say yes!

It depends on how you archived. If you need to search your archived data, I
suggest creating an Identity and name it archive. Import your archived data.
Now when you need to search for an old email, just switch Identities to
search.

It's possible to set up a Smart Folder in the Finder and have it search the
archive. I'm ashamed to say I just haven't gotten into Smart Folders to say
with authority that this will work.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>

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