Sany
Tue Jul 31 13:59:04 CDT 2007
On Jul 25, 6:35 am, William Smith <meckli...@REM0VETH1S.comcast.net>
wrote:
> Sany wrote:
> > On Jul 24, 7:19 am, William Smith <meckli...@REM0VETH1S.comcast.net>
> > wrote:
> >> Sany wrote:
> >>> Hi,
> >>> The client is Entourage 2004 and server is ex2k3. After adding the /
> >>> public to the public folder server option I am able to view my free/
> >>> busy information, but when I try to view others availablity it
> >>> displayed grey "no information". Is that by default, do I have change
> >>> some setting on exchange server.
> >>> If this option is available in entourage what are the steps I need to
> >>> take to enable it for my clients. If not why so?
> >>> Any help is greatly appriciated, thanks a lot
> >> If you connect to your account using Outlook Web Access (OWA), create an
> >> invitation and then view the free/busy information there, do you see the
> >> information there? If not then the problem lies with your free/busy
> >> server and not with Entourage.
> > Availablity data is viewable in OWA. What are the configuration steps
> > needs to be in entourage to get it work. Any handy links u hav?
>
> I can point you to this
> <
http://entourage.mvps.org/exchange/exchangeatwork.html> but I think
> you're already that far.
>
> What happens if you create a new identity (Entourage --> Switch
> Identity...) and set up your Exchange account again? Does the
> information still not appear? If not, then something is wrong on the
> server side.
>
> If you have access to a Windows machine with Outlook and you can connect
> to your account, hold the Control key as you also right-click the
> Outlook icon near the clock in the System Tray and select the item from
> the contextual menu to check the status of your servers. You should see
> the correct name of your public folders server there. Is it the same? If
> not then try that address.
>
> Hope this helps!
>
> --
>
> bill
>
> William M. Smith
> (Microsoft Interop MVP - Mac/Windows)- Hide quoted text -
>
> - Show quoted text -
Sorry for the late reply, I was on vacation...
I am a exchange server admin and havent used entourage really,
Information I collected from the user affected:
1) user is able to use OWA without any issues
2) In our network, users have multiple SMTP address, User is able to
see other users availablity by using his @XX.com, but not with
@XXZZ.com for the same user.
3) user is not able to view public folders using entourage.
Check out this image
http://s202.photobucket.com/albums/aa234/bondindiasany/?action=view¤t=ento.png
Any Ideas? thanks
