What I have been able to do

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 - 1
 - Entourage crash when addressing new message I'm running Entourage 2001 for Mac on OS 9.2. Lately, whenever I type the letter "m" into the address field of a new message, it crashes the application with no error message. I have already tried rebuilding the database (typical and full rebuild) to no avail. Does anyone have any ideas on how to fix? I would appreciate any help. Thanks. Tag: What I have been able to do Tag: 25504
 - 2
 - entourage and exchange server After downloading the 10.1.4. upgrade and synching with my exchange server, the calendar events do show up in entourage, but they appear as a list, similar to an email list. when I click on the calendar icon, the calendar month shows up, but none of the events are there. How do I get the calendar events to appear on the calendar instead of as a list? Tag: What I have been able to do Tag: 25503
 - 3
 - Un/subscribing to public folders The regular IMAP account allowed one to subscribe or unsubscribe to public folders. The new Exchange account type does not allow for this setting. This is annoying if you have have a lot of public folders because Entourage keeps updating all the Public folders, causing the beachball to appear frequently. Anyone who knows a workaround? Via Applescript maybe? Tag: What I have been able to do Tag: 25490
 - 4
 - It doesn=?ISO-8859-1?B?uQ==?=t do "what it says on the tin" Hi all, In the UK we have an advertising slogan for a range of wood varnishes and stains that says "it does exactly what is says on the tin". And you know what ... They do! This doesn't! For months we have been eagerly awaiting a product that adds synchronisation functionality to the Exchange server for Entourage because that is what the Microsoft publicity said we would get. No qualifiers, no caveats. Yesterday it was announced early that what we had been waiting for would be available at 4:00 pm UK time. We went and got it. We followed exactly the installation instructions that we were given. It didn¹t work. I already had IMAP e-mail connectivity. I have nothing now that I didn¹t have before. I did what I was instructed to do and it didn't work. It is really that simple. At the very least, the read-me file that came with the installer should have a system requirements statement that says that Exchange Server 2000 SP3 is required (If indeed that is the minumum requirement ... Who knows!). Then I would have checked, realised that here we are using 5.5, and I would not have wasted several hours doing an installation that would not work. Or failing this, the support pages should tell us this at the high level pages. I still can't find the information on the MS site. Infact the support pages refer to the Office 10.1.3 Update not the 10.1.4. This is just not acceptable. I hear what the MVP's say, and I am certainly not having a go at them at all. I am saying that I do not have the time to become an expert in the subtleties of the MS acronyms nor to trawl through the MS web site to try to find information that isnt there. I am a user trying to get a job done with a tool that claims to be able to do it. But it doesn¹t ... Not as we were led to believe it would. Tag: What I have been able to do Tag: 25484
 - 5
 - Entourage X for Exchange - Public folders For all those who are wondering how to get to Public Folders, may I suggest that they read the Entourage Help area - there is a whole section in there on all the Exchange features. An extract follows: > Public folders Public folders of all types (messages, contacts, and > Calendar items) stored on the Exchange server are not synchronized with > Entourage. You may be able to view and use public folders containing > messages if your Exchange account administrator has configured the Exchange > server to display these using IMAP. For more information, see your Exchange > account administrator. I bet its not perfect, but there may be a solution if configured correctly. There's also a lot of other very useful info in the Help area about Exchange server - its still not detailed enough (which is not unusual for Microsoft) and it doesn't tell you exactly what has to be enabled on the Server to get everything to work, but there may be stuff that helps. I'd also like to thank the MVPs for their freely given time. For those who want to rant and rave, please don't do it here, do it at the Microsoft site and give them the feedback. All you do by ranting and raving here is SHOUT at us other poor souls who are also looking for help. "If you're still alive, its a good day" -- Regards David Blaymires Mailto:david_blaymires@xmxazcz.com Tag: What I have been able to do Tag: 25479
 - 6
 - Palm Conduit 10.1.4 Problems Earlier today I installed Office 10.1.4 along with the Palm Conduit 10.1.4. Later I opted to delete Office 10.1.4 since I was having font problems when sending to an Outlook Express for Windows user (HTML font encoding seems to have problems in that the font displayed on OE is very small). Now that I've reinstalled Office and applied the 10.1.2 update, I can no longer sync my Palm. During the hotsync it seems that the Entourage conduit is being invoked, but no information is exchanged. Also, I'm now unable to view the Entourage conduit settings in the HotSync Manager. When you double click on conduit entry, the dialog box does not open. I'm desperate! Any clues? Tag: What I have been able to do Tag: 25474
 - 7
 - So far... here's what is working with exchange and here is what is not working Email messages seem to sync up fine (which I must say is WONDERFUL since I work on a laptop half the day and a tower the other half): If I send a message from one machine, it shows up as sent mail on the other machine. bravo. If I receive a message on one machine, I receive it on the other. bravo. If I view a message on one machine, it shows up as viewed on the other. bravo. If I delete a message from my INBOX on one machine, it gets deleted on the other. bravo. *BUT* if I delete a message from my Sent Items folder on one machine, it does *not* get deleted on the other. boo hiss. Is this a bug, or is there any way to fix this. Unfortunately, calendar and contacts are not syncing at all. In fact, the calendar and contacts folders under my main exchange account folder just look like email folders. How is this supposed to work? Is there supposed to be a calendar and contact folder inside my exchange account folder? How do I get contacts into it? I think like many people, I use a MAC even though my IT department doesn't "support" it. Therefore, they aren't much help. Do I need to enter the proper LDAP server for calendar and contact exchanging to work? What is LDAP? Any info would be greatly appreciated. I know this is new, but, Microsoft doesn't typically release quick bug fixes, do they? Dave Tag: What I have been able to do Tag: 25467
 - 8
 - <no subject> I just installed the Entourage update. The e-mail (IMAP) works very well - sending and receiving. My calendar and contacts on my exchange account do not synch with my computer. Any ideas? Tag: What I have been able to do Tag: 25465
 - 9
 - exchange minimum requirements... I suspect that most of us who are having problems with the calendar and contacts functionality after the Office 10.1.4 update are in environments that use versions of Exchange earlier than (the minimum) Exchange 2000 SP3. I believe (pending confirmation from my sysadmin) that we're running 5.5 SP4. In a previous job, i think we used a more recent version and with previous releases of Entourage, I at least could accept/decline a meeting request, something I can't do now in a different place of employment. Has anyone gotten the calendar and contacts stuff to work with Exchange 2000 SP3 and later? I don't quite understand why this is a minimum requirement, when the classic version of Outlook (2001 and earlier) worked fine with older versions of Exchange. Shame this was not highlighted by MS-I think everyone was expecting things to worrk reasonably well after this update and, while most are no worse off than before, for many companies running 5.5 SP4, they are no better either. The fact is that a lot of firms run older versions of Exchange-they are NOT going to upgrade just to please Mac users in many cases. Quite a shame-almost as if MS figured this release might spur upgrades to the latest version of Exchange. I hope that is not the case, but it makes one wonder... Tag: What I have been able to do Tag: 25451
 - 10
 - Update and Exchange 2k3, anyone? I've seen a lot of people that have had issues with the latest update and Exchange 2000. I will be setting up a test lab tomorrow using Exchange 2003, has anyone tried the entourage update with Exchange 2k3? I'll post more after I get it up and running (or not running as seems to be the more prevalent). /Jeff Tag: What I have been able to do Tag: 25448
 - 11
 - Entourage and Exchange Server? I admit, I am a total clueless when it comes to Microsoft or PC's. I am the owner of a small business with 8 Apple computers, all with Entourage. Is the only way for us to share contacts, see calendars, etc. to buy a PC, with Microsoft Windows and an Exchange Server? I was excited about the possibility of sharing, but didn't know I would have to buy a new computer and exchange software. Does anyone know if Microsoft plans to have some kind of exchange server program for a Mac? Tag: What I have been able to do Tag: 25444
 - 12
 - Entourage and version of exchange We run exchange 5.5 and I wonder if upgraded entourage works with that or just 2000? Tag: What I have been able to do Tag: 25437
 - 13
 - Deleting Messages in Entourage Is there a way when deleting messages to bypass the Deleted Items folder? When I was using Outlook, I could bypass the Deleted Items folder by holding down the shift key when I pressed the Delete key. I have a folder set up to received junk mail, and when I delete the items, I don't want them to go to my Deleted Items folder, I just want them GONE! Thanks for any help you can provide :-) John Burdick Tag: What I have been able to do Tag: 25434
 - 14
 - Cannot rebuild Entourage database after update I have applied the 10.1.4 Office update. Subsequently I wanted to rebuild the Entourage database to see if doing so would resolved a problem with my deleted items mailbox getting out of step. I got the following message: To rebuild the database quit all other Microsoft Office programs and try again. I didn't have any other MS Office programs running. I tried logging out and in again and then rebooting but I still get the same message. I cannot say for certain that this a result of the upgrade but I have in the past been able to rebuild the database. Anyone else seeing the same problem? regards Bob Tag: What I have been able to do Tag: 25432
 - 15
 - Copy Saved Messages Fellow Listers, Is it possible?and what is the easiest way?to copy (not move) email from my imap (Apple .Mac) saved folder to my pop (Earthlink) saved folder? TIA! Tag: What I have been able to do Tag: 25430
 - 16
 - Office / Entourage X pathetic offering What is up with this update? Microsoft has been promising for months that the update due this summer would have Exchange functionality. http://www.microsoft.com/presspass/press/2003/Feb03/02- 11ExchangeSolutionPR.asp I can't even think of a more pathetic excuse of a product update. I've been using Entourage for months just for it's ability to send/receive email via IMAP and SMTP. This update doesn't give me any more functionality. If this is really "The single most popular request we've heard since launching Office v. X is that our customers need an Exchange solution for Mac OS X ...," why did Microsoft even release this if it does not work??? Tag: What I have been able to do Tag: 25425
 - 17
 - [ANNOUNCE] Google Problem It appears that for some unknown reason, it is now impossible to post from Google to many of the Microsoft newsgroups. If you try, you get a variation on this: "Google Groups does not currently support posting to microsoft.public.mac.office.word". We have no idea why this is happening (nor does Microsoft) but perhaps we can get it fixed if we all post to <groups-support@google.com> and ask for an explanation and a resolution. Even if you don't access the newsgroups via Google, you could help those users who do and there are many by posting such a message. Thanks to all who take the time to help. Please note that you can bypass Google (or other web access methods) by setting up Entourage or Outlook Express to act as a newsreader. Here's how: 1. In the Entourage (or OE) Folders list, click on the Microsoft News Server icon. Click OK when asked if you want the newsgroups to download. (If the Microsoft News Server icon does not appear in your folder list, see here: <http://www.entourage.mvps.org/help/start.html#Anchor-newsgroup>) 2. Once the list of newsgroups downloads, use the "Display newsgroups containing" box at the upper right to search on "mac" (no quotes). That will bring up all the Macintosh newsgroups. The current Mac groups for Office applications begin like this: microsoft.public.mac.office followed by .word or .excel or .entourage, etc. Select a newsgroup you're interested in and click Subscribe on the menu bar. The newsgroup will now display in bold and you will also find it in the folder list below the Microsoft News Server Icon. If you don't see it, click the arrow to the left of the server icon to expand the list of subscribed newsgroups. 3. Now click on any subscribed newsgroup in the folder list (or double-click from the preview pane) and it will open, downloading your quota of message headers. (You can change the number of downloaded headers in Tools/Accounts/News/Microsoft News Server/Options.) 4. Click on any header and the message body will download into the Preview Pane. Click the Reply to Newsgroup button to reply to the displayed message or the New button to start a new thread. -- Beth Rosengard Mac MVP Mac Word FAQ: <http://www.mvps.org/word/FAQs/WordMac/index.html> Entourage Help Page: <http://www.entourage.mvps.org/toc.html> Tag: What I have been able to do Tag: 25415
 - 18
 - Exchange Synchronisation Hi, Anyone got the new exchange synchronisation to work yet? The e-mail is working fine. The Calendar directory looks like an e-mail folder, so instead of loading into the calendar, it comes up as if it were a list of e-mails. Is anyone else getting this? Cheers Nick Tag: What I have been able to do Tag: 25404
 - 19
 - Contacts on exchange server are being viewed as messages I have just updated entourage to be able to connect to our exchange server her at the office and all of the contacts in public folders are being recognized as messages. Is there a way to tell entourage that a certain folder should be viewed as contacts? The address book shows the contacts in it fine, but I can't read the contact information in public folders at all. Thanks, Greg Tag: What I have been able to do Tag: 25400
 - 20
 - Error in the 10.1.4 update Getting the following error when Entourage tries to check mail from exchange server The server returned the following error Protocol Error: "Expected SPACE not found".. Tag: What I have been able to do Tag: 25399
 - 21
 - Office X 10.1.4 "Update" This update (specifically addressing exchange compatibility) is disappointing to say the least. This "update" has less functionality than Outlook 2001. My organization uses Exchange 2000 Service Pack 3 and with this "release" we are still condemned to the use of Outlook 2001 for a Mac client running OS X for everything else. Microsoft Entourage X 10.1.4: 1. lacks the ability Windows Outlook has of retrieveing deleted messages erased from the deleted items folder. 2. does not retrieve Calendar scheduling data properly, resulting in vague Error messages. 3. does not allow the clients to make a change to their password. 4. does not allow clients to open Public Folders...Public Folders is a huge resource in our organization. The public folder icon is present in the mailbox, but with a padlock on it. As administrator for almost 200 Macs in a corporate environment, I can't overstate the dismay over this product. What changed between this and the beta product we criticized for the same reasons. Tag: What I have been able to do Tag: 25398
 - 22
 - GAL not working is anyone been able to gain access to the global address list. I believe = I=20 could on an earlier beta but now I get an error -3260. The GAL exist on=20 the exchange server. I think Tag: What I have been able to do Tag: 25389
 - 23
 - "Upgrading" existing IMAP connection to Exchange I'm having some limited luck getting the Exchange integration working. One thing I would like is to be able to change or link an existing IMAP mail address to an Exchange address. I'm currently on a slow connection that will take a very long time to download my messages. Since they have already been downloaded using an existing IMAP entry, I'd like to link the existing account to a new Exchange account. Is this possible, even if it requires editting files manually? Thank you. Tag: What I have been able to do Tag: 25381
 - 24
 - Exchange Public Folder Is there a way to utilize the Public Folders for calendars, and schedules directly; or OWA the only way? Tag: What I have been able to do Tag: 25380
 - 25
 - Connecting to Exchange I just downloaded and installed the latest Entourage version and am trying to connect to an Exchange server. I have all of the user info. listed correctly, but it can't connect. For the server, am I supposed to use the actual server name or the IP address? Both haven't worked. Thanks for any help! - Mike Tag: What I have been able to do Tag: 25378
- Next
 - 1
 - Entourage calendar and exchange do not sync I just installed the Exchange update for Entourage, and can't get the calendar to sync. I have items in my Entourage calendar and would like them to go over to the exchange server, and then setup items in Outlooks calendar and they do not show up in Entourage except for when I go into the folder for my exchange account I can see a list of calendar events, and the one I added in Outlook shows up. It doesn't however show up in the calendar in Entourage. I have deleted and recreated the account twice now, so the settings should be correct. Has anyone been able to get it to work? Mike Tag: What I have been able to do Tag: 25376
 - 2
 - Exchange calendar and 10.1.4 > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3142844951_1446466 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit 10.1.4 overall works fine-receiving Exchange-based e-mail just as I had done with Entourage before this update (via IMAP), although I now can see public folders as well. So far, I have NOT been able to see other¹s calendars nor view the global address book, but I suspect it requires more detail about the LDAP server. Unfortunately, my network admin does not know of this, and only knows the exchange server¹s address (which I know as well, since I get my e-mail just fine.) Any suggestions from those who have gotten this to work? Thanks! David Toub, M.D. --B_3142844951_1446466 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Exchange calendar and 10.1.4</TITLE> </HEAD> <BODY> 10.1.4 overall works fin= e-receiving Exchange-based e-mail just as I had done with Entourage before t= his update (via IMAP), although I now can see public folders as well. So far= , I have NOT been able to see other’s calendars nor view the global ad= dress book, but I suspect it requires more detail about the LDAP server. Unf= ortunately, my network admin does not know of this, and only knows the excha= nge server’s address (which I know as well, since I get my e-mail just= fine.) Any suggestions from those who have gotten this to work? Thanks! David Toub, M.D.   </BODY> </HTML> --B_3142844951_1446466-- Tag: What I have been able to do Tag: 25371
 - 3
 - MAPI support? Downloaded and installed the Entourage update. I can access my Exchange account easy enough, but can't send email outside of my building. My Exchange administrator says it's because I need to set up an account under MAPI (?) instead of IMAP. Does the Entourage update support MAPI? Thanks for any information. Doug Tag: What I have been able to do Tag: 25370
 - 4
 - Customized Calendar View Hi everybody, I was trying to make a customized calendar view with all events of a specific category, for instance "holiday", for the current month. does anyone know how to do it? Thanks, Paul jr Tag: What I have been able to do Tag: 25366
 - 5
 - cleaning the address, duplicated address I'm using os10.2.3 with iBook. I'm trying to find an easy way to clean up the duplicated address. I've imported some addresses from a number of programme such as Outlook and Palm and quite a few of the address are duplicate. Can someone tell me if there was an easy way to clean up these duplicate ? Tag: What I have been able to do Tag: 25363
 - 6
 - Japanese fonts I'm using OS10.2.3 with iBook together with Language registered in Japanese. When I drag and drop and save, file name of the e-mail which is the subject.eml become ??????.eml if the subject was Japanese. How can I remdy this ? Tag: What I have been able to do Tag: 25362
 - 7
 - What's with the filters??? I give up with the junk mail filter. Things labeled "generic viagra" and "make lenders compete for your loan skjdas" pass by as fine, but just now, a reply from a friend who is IN MY ADDRESS BOOK was labeled as junk. I have no idea what content could have triggered the junk mail label--there was nothing that should--and as soon as I clicked "this is not junk mail" the message listing changed color and category to the "friends" status. -- to email *off-topic* responses, change "spamless.invalid" to "optonline.net" Tag: What I have been able to do Tag: 25359
 - 8
 - Problems receiving POP mail--Please help! I'm trying to get Entourage X to retrieve my POP mail properly. Every time I do a "Send and Receive," Entourage insists on retrieving ALL 700+ messages in the Inbox of my Web-based account, instead of just the new ones. (When I did my very first "Send and Receive," I went through the process of downloading all 700+ e-mails onto my local computer. Doesn't Entourage realize that all those e-mails have been received already? I even tried moving them out of the Inbox into a new folder I named "Old Inbox", and Entourage still keeps trying to retrieve them.) Then, it throws ALL the mail from my Inbox into the Trash folder on my Web-based account instead of leaving a copy on the server, like it's supposed to. (Under "Tools>Accounts" for this POP Web-based account I've set up the Entourage options "to leave a copy of each message on the server" and to "delete messages from the server" after they are deleted from my local computer.) Adding insult to injury: When I delete a received POP message from my local computer, it doesn't delete that same message from my Web- based POP account, like it's supposed to. My settings must be okay because my local computer CAN send and receive mail from and to my Web-based account; it's just not listening to the preferences I set up under Tools>Account>Edit Account>Options. Why is it doing this? So obnoxious! Any ideas! Thank you!! Tag: What I have been able to do Tag: 25354
 - 9
 - Deleting Messages in Inbox I've been using Entourage on the Mac for a few months. I had been using Outlook on the PC for many years now. One of the things that is driving me nuts, is that when I delete a message, Entourage automatically highlights the message ABOVE the deleted message, and not the next message. Is there anyway I can change that setting? Thanks for any help you can provide! John Burdick Tag: What I have been able to do Tag: 25352
 - 10
 - Form Mail data put into excel spreadsheet OK, I need some help. I would even be willing to hire someone to help me with this project. I have a few forms set up on my web site, they use the basic formmail script. The data gets e-mailed to me, I then respond to the e-mail, and file the e-mail in a folder in Entourage. Now I have a few thousand messages, and need to some how get this info into a spreadsheet so I can keep that data. For example. One main form that is used, which can be viewed @ http://LBDSL.com/availablity.html , has phone number name, e-mail, address info. I need this info put into a spreadsheet. I found a program called Mail Convert 2.5.4 on apple's web site that is supposed to do the exact thing I want, but I can't get it to work. If some one can even just get this to work for me that would be great. Any help would be great. Thanks Brent Waldrep bwaldrep@LBTech.net http://LBTech.com Tag: What I have been able to do Tag: 25349
 - 11
 - trouble importing entourage email i am running OS 9.2 and recently did a clean install. everything was backed up so i have my email but i am not able to import it into my new account. I go to File> Import and I get options to import information from programs I don't run i.e. outlook express, qualcomm eudora, claris emailer or a choice to import from a text file. one says 'Import messages from MBOX format text file". i tried that and after following the folders > office 2001 identities > main identity >...when i get to main identity --where my emai doc is...it shows up empty. how do i get it to appear so i can choose it and import the email? or is there another way to import email. i really need it!!! HELP Tag: What I have been able to do Tag: 25340
 - 12
 - Responding in color I notice that if I send an e mail and ask a bunch of questions some people like to respond in between text in different colors. I just tried this with someone who sent me a bunch of questions. I made sure I was in html mode, and used the color selector. The only problem was that every time I moved down a few lines to answer the next question, the color reverted back to black. Just seeing what are the best techniques for this. Thanks! Tag: What I have been able to do Tag: 25338
 - 13
 - Time lapse When sending a mail, entourage seem to take some time trying to log into my mail server, approx. 15secs of idling time after which it will only start sending the mail out. This didn't happen when I send out mail to news rooms or when receiving mails off my mail server. What can be the cause of such time lapse? Any ideas?? G4/OSX 10.2.6/Entourage X Thanks! Tag: What I have been able to do Tag: 25331
 - 14
 - Problem using ssh tunneling with localhost, error -3260 I am trying to setup entourage to read from the localhost via ssh to my company server. Every time I try to read mail I get the -3260 error message. I have validated my account settings in both mac mail and netscape mail and both work fine with ssh. Any ideas on what could be causing this? Thanks. Tag: What I have been able to do Tag: 25322
 - 15
 - Missing Entourage Folders Comrades: I was recently forced to reinstall OS 10.2.6 and Microsoft office. The hard drive was backed up before this reinstall. Everything is fine now but the Entourage personal folders (the folders under "on my computer" in the folder pane) have disappeared. Searching by name does not produce results. Does anyone have any suggestions as to where these files may be? Thank you. Tag: What I have been able to do Tag: 25320
 - 16
 - Office 2001 Type 2 error on load Hi there: each time I try loading Entourage, Word, Powerpoint, or Excel I get a Type 2 error, crashing the program. Sometimes Entourage will boot up, but give me a Type 3 error as soon as I begin to receive email. Outlook loads up, but crashes as soon as I try to check my email. So far, I've tried deleting my Internet Preferences, Microsoft Preferences, and moving my identity to a new folder, all to no avail. Loading Entourage off the CD didn't work either. Any ideas? Thank you very much, Jean-Paul vancouver Tag: What I have been able to do Tag: 25319
 - 17
 - How to use Entourage X and Outlook same database Hi, I constantly switch from MacOS X (Entourage X) and MacOS 9 (Outlook Express) and check my mail (Imap account) on both systems. Then, there's a way to use the same database folder with my address book and configurations on the Entourage and Outlook, because right now, when I add a new mail address, I have to add manually to Outlook Express on the MacOS 9 and then (if I don't forget it), in Entourage X on the OS X. Thanks, Junior Hernandez. Tag: What I have been able to do Tag: 25301
 - 18
 - How to use Entourage X and Outlook same database Hi, I constantly switch from MacOS X (Entourage X) and MacOS 9 (Outlook Express) and check my mail (Imap account) on both systems. Then, there's a way to use the same database folder with my address book and configurations on the Entourage and Outlook, because right now, when I add a new mail address, I have to add manually to Outlook Express on the MacOS 9 and then (if I don't forget it), in Entourage X on the OS X. Thanks, Junior Hernandez. Tag: What I have been able to do Tag: 25299
 - 19
 - Entourage X rebuild problems (I also posted this on the Entourage-Talk mailing list. I hope this is OK.) The Problem: I am having a serious problem with my mail database. I cannot access the data and rebuilding does not work. To make things worse the last backup was made on June 13th, which I hate to admit. There has been important mail communication since then which I would really, really hate to loose. Therefore, I would be most thankful for any help on how to solve my problem! The Details: I am running the latest version of Entourage X on Mac OS X 10.2.6 with Office v. X 10.1.3. My database is already fairly big, it has 2.28 GB (2.453.017.424 Bytes). I read that the maximum size can be 4 GB so it should still work. Three days ago Entourage stopped working. On starting it shows the following error, without an error number: "Accessing the data is not possible. Perhaps the problem can be solved by rebuilding the database." After pressing OK I get: "To rebuild the database quit all other Microsoft Office applications and try it again." (I am translating these from German so the English error messages probably are somewhat different.) I did not find the error on http://www.entourage.mvps.org. I quit Entourage X and start a Typical Rebuild. I see a progress bar from 0 to 10220, probably the total number of my mails. After 1 minute progress is on 200. There it stays around 5 minutes. The new database grows to 3.23 GB. I checked that in the Finder. After 9 minutes I get the following error, again without an error number: "The database could not be rebuilt, because there is not enough space left to create the new database files." Actually, I have 15.7 GB of free space on the hard disk. I assume that the 4 GB limit was reached. When I look in the Finder the new database was deleted again and I still have my database with 2.28 GB. I tried an Advanced Rebuild. First it does some preparation, the progress bar goes from 0 to 10220. Then it does compaction. The progress bar from 0 to 10220 is on 1400 after 1 minute. There it says for quite some time. The new database grows from 1 GB to 3.9 GB (4.193.139.408 bytes) in 11 minutes. After 13 minutes the progress moves from 1400 to 2700. After 14 minutes I get the following message: "The database was rebuilt. The old versions of the database files were renamed to Old Database and Old Database Cache. They can be moved to the trash." After pressing OK I get: "The storage limit of the Entourage database was reached. The Entourage database can save up to 4 Gigabyte (GB) of information. This limit is now reached. Compact the database by doing a Typical Rebuild." The new database has 4 GB (4.294.967.280 Bytes, 16 bytes less than the full 4 GB). Entourage prompts me for a rebuild. I do a Typical Rebuild again. It starts compacting the database, again from 0 to 10220. It stays at 1300 for 13 minutes. Then there is a second progress bar named "compacting and optimizing email" from 0 to 1288. After 14 minutes the following message is shown: "The database was rebuilt. The old versions of the database files were renamed to Old Database and Old Database Cache. They can be moved to the trash." Entourage X opens but does not show my identity but the main identity. When I switch to my identity I get the message: "The storage limit of the Entourage database was reached. The Entourage database can save up to 4 Gigabyte (GB) of information. This limit is now reached. Compact the database by doing a Typical Rebuild." The database has now 3.99 GB (4.292.677.552 bytes). I tried doing a Typical Rebuild again without success. When I open Entourage X I get the message: "The storage limit of the Entourage database was reached. The Entourage database can save up to 4 Gigabyte (GB) of information. This limit is now reached. Compact the database by doing a Typical Rebuild." Then it prompts me to do a rebuild. If I say cancel I get the follwing error message, without an error number: "Error during startup. Message error." The questions: 1. Why does the rebuild try to grow my database from 2.28 GB to 4 GB so that the storage limit is reached? 2. Why does it say there is too little space on my disk if I have 15.7 GB free? 3. Does anyone have an idea what else I could try? 4. Can anyone please provide me documentation about the file format of the Entourage X database? I am a programmer myself and could write a program to save my mails if I had this information. 5. What might be the reason for the first error message in the first place? ("Accessing the data is not possible. Perhaps the problem can be solved by rebuilding the database.") I did not make any unusual observations like message errors before. The speculations: I wildly guess that there is some error in the rebuild. Maybe there is some corrupt message so that Entourage reads over its end and thinks it is huge. The rebuild staying that long at one place and the database growing to almost twice the size seems to support that assumption. Perhaps the actual limit for the Entourage X database is not 4 GB but actually somewhere at 2 GB due to the design of the rebuild process. In this case it should be documented. The pledge: I would be really, really thankful if someone could provide me information to fix this problem and get to my emails. If you need some additional information from me or want me to try out things I will gladly do that. If you can provide me with test programs which check my database for certain error conditions I am willing to run them. If you provide me with information about the file format I will help debugging the problem. Thank you for your patience and support! Kind regards, Bernhard Pieber Tag: What I have been able to do Tag: 25298
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 - exporting a certain number of contacts how can I export designated 50 contacts of 2000 to use them in excel (I know how to export and import addresses from entourage to excel, but entourage always exports ALL two thousands of my contacts). Any suggestions? Thank you, Carlos Tag: What I have been able to do Tag: 25290
 - 21
 - Junk mail filter overzealous I'm running Entourage X on OS 10.1.5. When I receive new mail that I've sent to myself, it goes straight into the Deleted Items folder. Actually, many messages that are not junk go into Deleted Items, even though I've set a rule for junk mail to go into a junk mail folder. Any ideas? Tag: What I have been able to do Tag: 25289
 - 22
 - Background Picture I added a background picture to my message and it tiled and looked horrible. Now I can't figure out how to remove it. Do I have to recreate the message, or am it missing something? -- iMac 500 SE, OS X 10.1.5, Office X, 384 RAM Tag: What I have been able to do Tag: 25288
 - 23
 - Missing entourage folders Comrades: I was forced to reinstall OS 10.2.6 and Microsoft Office X recently. This seems to have deleted all of my personal folders in Entourage (the folders listed under "on my computer" in the folder pane). I backed up my hard drive before restalling the above software and the reinstall created a folder on my hard drive called "previous systems" that contains most of the previous, relevant files. Can anyone tell me where my folders have gone--searching for them by name does not produce any hits. Thank you. Tag: What I have been able to do Tag: 25286
 - 24
 - error -61 When I try to import a Ent 2001 Identity from my powerbook running 9.1 to my iBook running Ent OSX I get a message saying "Can't complete Import. Error -61. I looked for the identity and it is NOT in the Documents/microsoft office user Data/office 2001 Use identity folder, instead it is in documents/MS office user data/identity folder When I try to quit ent 2001 after it quits, I get the message "Program has unexpectedly quit." Unfortunately I don't have the program disks anymore. Tag: What I have been able to do Tag: 25277
 - 25
 - Changing keyboard layout / input type stops spell checking Hello, I have recently acquired a Polish language spelling dictionary for Office X, which installs nicely into the standard location for dictionaries in "Shared Applications." In Word, this dictionary works beautifully, but in Entourage a strange problem emerges. In Entourage, when I write using the US keyboard layout, I can spell check fine using either the English (UK) or Polish dictionaries (but this latter part isn't very useful, since Polish contains Central European font characters). When I switch the Input Type to Polish, so I can write Polish words correctly, whatever I type is ignored by the spell checker, using any dictionary. It's as if the spell checker simply does not see any text entered using the Polish Input Type. Any ideas on how I can get the spell checker to recognise text entered using the Polish Input Type, so I can actually use the Polish dictionary to check Polish spelling? Thanks a lot -- it's fantastic that this newsgroup is so active! Best, Jan Tag: What I have been able to do Tag: 25276

I have been able to sync calendar and contacts. Still not sure if that
happens automatically or when Update list is pressed. I had thought
that tasks would also be sync'd. Is this possible or was I mistaken

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Re: What I have been able to do by Nick

Nick
Tue Aug 05 10:01:50 CDT 2003

Nope ... Task syncing is not supported ...

Bizarre!

On 5/8/03 2:55 pm, in article
bce15fe.0308050555.3b8917ac@posting.google.com, "Jim Wick"
<jwick@meccorp.mec.edu> wrote:

> I have been able to sync calendar and contacts. Still not sure if that
> happens automatically or when Update list is pressed. I had thought
> that tasks would also be sync'd. Is this possible or was I mistaken

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