Upgrading emails from Entourage 2004 to 2008

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- Previous
  - 1
    - Is there a way to change the location of the identities folder? Version: 2004 Operating System: Mac OS X 10.5 (Leopard) Processor: intel Email Client: pop I'm on a partitioned HD and I'm running out of space. Is there a way to change the location of the identities folder so that Entourage doesn't create any more memory related issues? I'm running 4 Gigs of ram, but I'm short of HD space on this partition. Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94719
  - 2
    - Send & Receive causes Entourage 2008 to hang The subject pretty much tells the tale. There is only one account set up going to our Exchange 2003 server. Since Send & Receive is not needed, I disabled all of the schedules. The question is what the heck does it think it is syncing? Maybe this would give me a clue as to why it is hanging when it does try to sync. This user had his home Mac start doing it a fdew weeks ago, now it has started on his office Mac. Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94718
  - 3
    - Entourage automatically trashes meeting requests Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: intel Entourage automatically trashes meeting requests as soon as I accept them. I don't want them trashed until I want them to be. How can I change this? Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94717
  - 4
    - ENTOURAGE MAIL 2008 Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Power PC Email Client: pop After I upgraded to 2008 the incoming mail from people assigned to different categories does not match even after I have set the preferences to do so. Any thoughts. DCA Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94709
  - 5
    - Entourage deletes email from exchange server Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: intel Email Client: Exchange When I sync my emails with the exchange server, they disappear and go into the inbox folder on my local mac drive. How can i get them to stay on the exchange server? Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94704
  - 6
    - Not all contacts export to vcf Version: 2004 Operating System: Mac OS X 10.5 (Leopard) Processor: intel I am trying to export contacts from my address book to a folder on my desktop by dragging the group of contacts. The total number of contacts that I am trying to export is 380. I select all the contacts and then drag them to my folder on the desktop. When I open the folder on the desktop, there are only 314 contacts in the folder. I located one of the contacts that didn't export and successfully exported it by dragging it to the desktop folder. I then opened the vcf card of a contact that exported in the group and a vcf card of the contact that I had to export individually. From what I could see from the "get info", there was no difference in the two cards. Is there a good reason why this is happening? Thank you Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94703
  - 7
    - Reading income emails on Preview Pane Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: intel Email Client: pop Some incoming email messages did not show on Preview Pane. I thought messages were empty but I was not sure. On Preferences I changed from HTML to Plain Text, then hitting Reply or Forward I can read message's hidden text. Do I have a solution to read all incoming emails on Preview Pane? Thanks for your help Manuel Baptista Lisbon, Portugal Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94702
  - 8
    - Office 2008 reminders don't appear automatically I have multiple reminders (calendar events) set to "Every Day" yet they don't automatically appear each day. The only way to get them to appear is to close the Office Reminders app and reopen it. Once I do that all of my reminders for that day appear. I've update to 12.0.1 and all my apps reflect this except Office Reminders which still shows 12.0.0 (071130). Microsoft Database Daemon is in my login items and I've checked Activity Monitor to confirm that it's running. I'm not sure if this has anything to do with it but I used Office 2004 previously and all of my reminders were created in that version. Any ideas why this is happening? Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94701
  - 9
    - Importing from Netscape Version: v.X Operating System: Mac OS X 10.4 (Tiger) Processor: Power PC We are finally switching our email from Netscape. When I go through the process to import to Entourage the importer cannot find Netscape Communicator? Can some one help me. Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94699
  - 10
    - AppleScript on Entourage 2004 vs. Entourage 2008 We have a photo program which utilizes an AppleScript to send images via email. This application is running on an Intel-based Mac running v10.5.2 with Entourage 2008 v12.0.1. The following script successfully launches Entourage, loads up a new draft message, and attaches all images perfectly: on open tList tell application "Microsoft Entourage" activate set nMessage to make new draft window with properties {to recipients:"email@mailinator.com"} repeat with i in tList make new attachment at nMessage with properties {file:i} end repeat end tell end open However, one of our alternative scripts launches Entourage 2008, but it does not launch a new message or attach the images. This script was written for and works on Entourage 2004 (11.4), OS v10.4.11, but not on the system running Entourage 2008: on open theList tell application "Microsoft Entourage" activate set newMessage to (make new outgoing message) repeat with aFile in theList make new attachment at newMessage with properties {file:aFile as alias} end repeat end tell end open Looking for suggestions on how to correct the second script so it will execute completely on Entourage 2008. Thank you in advance to those who offer their expertise. Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94698
  - 11
    - all day events in my day Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: intel Email Client: pop I can't see any event i mark as "all day" in my day, tried putting them as busy, changing categories, every other setting but still they don't show unless i make them a start and end time and repeat each day. how can i get these to appear please? my day is useless as a calendar tool without this Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94697
  - 12
    - "Print one copy" no print presets I tried the "Office" group on 4/10 and got no response. So I'm trying the "Entourage" group. When I "Print One Copy" from Word or Entourage, it doesn't use my printer presets (which are set to print duplex on both sides of each sheet). When I do just "Print", it uses my printer presets. How can I get "Print One Copy" to print on both sides of each sheet? Thanks, Ken <-- Replace fake with .mv; remove .invalid Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94682
  - 13
    - Entourage 2008 can archive? > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3291221672_2297817 Content-type: text/plain; charset="US-ASCII" Content-transfer-encoding: 7bit Hi all, Just upgraded to Entourage 2008. Does it have the Archive function, just like in Outlook? Please advise, thanks! cq --B_3291221672_2297817 Content-type: text/html; charset="US-ASCII" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Entourage 2008 can archive?</TITLE> </HEAD> <BODY> <FONT SIZE=3D"4"><FONT FACE=3D"Lucida Grande"><SPAN STYLE=3D'font-size:11pt'>Hi a= ll,<BR> <BR> Just upgraded to Entourage 2008. <BR> <BR> Does it have the Archive function, just like in Outlook?<BR> <BR> Please advise, thanks!<BR> <BR> cq</SPAN></FONT></FONT> </BODY> </HTML> --B_3291221672_2297817-- Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94681
  - 14
    - Sent Items not syncing with exchange The problem relates to accounts set up in Apple Mail. I don't know specifics but after deleting the accounts in Apple Mail my Entourage Sent Items began syncing with Exchange again. Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94680
  - 15
    - One way Calendar with Exchange Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: intel Email Client: imap This is not a question, but a tip. I have found a way to update my Entourage calendar on an Exchange Server using IMAP. You might know this already, but just in case. Open the Calendar folder from the mail view. You may have to go to the folders on server to find it. To add the folder, select the rollup (IMAP mailbox name) just above the INBOX. You will see a list of folders. Just double click the Calendar folder. Once it is added, select it. IMAP will sync the information in the folder. When you change to the Calendar view, your Calendar has been updated. Too bad it doesn't work the other way too and for Contacts. Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94671
  - 16
    - Why does Exchange Support cost ~$250 Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: intel Email Client: Exchange I purchased Student and Home not thinking I would need exchange support. But now realize the short coming in Entourage and require the Exchange support. I asked Microsoft if I could purchase an update version of Standard and was told no. I would have to send my current version in for refund. Wait approx. 25 days for my refund and purchase a full version. In my book, that is paying $250 just for exchange support in the package. I wish I could find the receipts for the 3 Office Pros I have for the PC and refund those to cover the cost. Or better yet, allow me to download the media and use the current PC key. Can anyone tell my why Exchange is soooo expensive? It used to be free with Exchange Server. Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94668
  - 17
    - Enterouge 2008: Request Response to email Hi there Is there a way to REQUEST A REPLY/RESPONSE from a person you are emailing, in enterouge 2008? I know its possible on a pc Microsoft Outlook. Koralee Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94667
  - 18
    - Space inserted in eMail addresses > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3291191982_970402 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit OS: Mac OSX 10.4.11 Entourage: 11.4.0 Periodically, I will reply to an eMail and one of the addresses will bounce. It has taken me sometime to work out why. It appears that for some as yet unknown reason, the addresses of incoming email will attract an unwanted space. For example: jane.doe@microsoft.com might become jane.doe@microsoft. com Entourage will interpret this address as jane.doe@microsoft and bounce it. Has anyone else noticed this problem? Most of my mail is retrieved via web access to an exchange server. I¹m not sure if it is restricted to these eMails or applies to all email sources that I tap. Stuart --B_3291191982_970402 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Space inserted in eMail addresses</TITLE> </HEAD> <BODY> <FONT FACE=3D"Verdana, Helvetica, Arial"><SPAN STYLE=3D'font-size:12.0px'>OS: M= ac OSX 10.4.11<BR> Entourage: 11.4.0<BR> <BR> <BR> Periodically, I will reply to an eMail and one of the addresses will bounce= .  It has taken me sometime to work out why.  It appears that for = some as yet unknown reason, the addresses of incoming email will attract an = unwanted space.<BR> <BR> For example: jane.doe@microsoft.com might become jane.doe@microsoft. com<BR= > <BR> Entourage will interpret this address as jane.doe@microsoft and bounce it.<= BR> <BR> Has anyone else noticed this problem?<BR> <BR> Most of my mail is retrieved via web access to an exchange server. I’= m not sure if it is restricted to these eMails or applies to all email sourc= es that I tap.<BR> <BR> Stuart</SPAN></FONT> </BODY> </HTML> --B_3291191982_970402-- Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94660
  - 19
    - 2008 Entourage Exchange Loses all Account settings at reboot Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: intel Email Client: Exchange I have a new (1 month old) imac, and just recently (two weeks ago) installed MS Office 2008. I am running OS X Leopard and Entourage connecting to my office exchange account (only email account going in to Entourage for now). I am logged in as the administrator and this is the only user account set up on the machine. I have re-booted the machine 4 times now (software updates requiring re-boot, upgrading memory) and each time I have rebooted (this is the 3rd time no since I installed Entourage) Entourage thinks it is a brand new install and prompts me to set up a new account. It is like Groundhog day! When I go to account settings, there are no accounts set up, and all of my emails, calendar, contacts etc are gone. I set up the account again, and, several hours later after synchronizing with the server, everything is back in order on my desktop. Obviously, I don't want to go through this every time I reboot! Help! Any suggestions? I saw similar problems posted on the various fora but none with my fairly simple usage case. Thanks!! Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94642
  - 20
    - How to change web browser used for following a link in email Version: 2004 Operating System: Mac OS X 10.4 (Tiger) Email Client: pop Please tell me how to change the browser used when I click on a link in an email message. Right now, everything is opening with Safari. I want to use Foxfire when I click on a link. Thanks. JW <http://www.thecabinkeeper.com> Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94640
  - 21
    - Moving e-mail to MS PST file/Outlook Version: 2004 Operating System: Mac OS X 10.4 (Tiger) Processor: intel I'm having a hard time moving Entourage e-mails to a Microsoft PST file or Outlook message. The Entourage account was on an Exchange server, but it no longer is. Any ideas on how to accomplish this? Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94639
  - 22
    - "reply to" field on email Version: 2008 Operating System: Mac OS X 10.4 (Tiger) Processor: intel Email Client: imap My Mac mail let me make a "reply to" field on my outgoing mail message so I could list my department's email instead of my personal email. This is needed so clients can notify department of events, etc. How do I do this in Entourage? Our IT dept has made everyone change over, so far I'm NOT happy. Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94637
  - 23
    - Office Notifications is open but window is closed Version: 2004 Operating System: Mac OS X 10.5 (Leopard) Processor: intel Email Client: Exchange My office notifications is open and still installed, but the actual window is closed and it doesnt pop up anymore to tell me that I have a meeting or an event. Currently, I have the Office Notifications ON via Entourage and the Office Notifications Program and it is in the dock open, yet nothing pops up. How can I get the window to open again? Any thoughts? Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94636
  - 24
    - Entourage 2008 and Office 2004 Version: 2008 Operating System: Mac OS X 10.4 (Tiger) Email Client: Exchange If we want to upgrade only our email client from Entourage 2004 to Entourage 2008, will 2008 co-exist fine with Office 2004 apps (Word, Excel, Powerpoint)? We can't move ahead for technical reasons on Office 2008 but we want Entourage 2008 as we just migrated to Exchange 2007. Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94634
  - 25
    - Entourage 2008 Exchange Account Settings disappear on reboot I have a new (1 month old) imac, and just recently (two weeks ago) installed MS Office 2008. I am running OS X Leopard and Entourage connecting to my office exchange account (only email account going in to Entourage for now). I am logged in as the administrator and this is the only user account set up on the machine. I have re-booted the machine 3 times now (software updates requiring re-boot, upgrading memory) and each time I have rebooted (this is the 3rd time no since I installed Entourage) Entourage thinks it is a brand new install and prompts me to set up a new account. It is like Grondhog day! When I go to account settings, there are no accounts set up, and all of my emails, calendar, contacts etc are gone. I set up the account again, and, several hours later after synchronizing with the server, everything is back in order on my desktop. Obviously, I don't want to go through this every time I reboot! Help! Any suggestions? I saw similar problems posted on the various fora but none with my fairly simple usage case. Thanks!! Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94633
- Next
  - 1
    - remove entourage Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: intel Email Client: imap How do I remove or uninstall entourage? Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94632
  - 2
    - SECURE CONNECTIONS Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: intel Email Client: pop I had been using Mail from Apple with no issues at all, I received Office 2008 Mac, installed it and decided to try using Entourage for my mail and right from the start when I try to send emails I get this message. "Unable to establish a secure connection to myservername.com because the server name or IP address does not match the name or IP address on the server's certificate. If you continue, the information you view and send will be encrypted, but will not be secure." I have called my hosting company and everything is working fine on the server side. I have gone back and forth to Mail and it is working fine, so can anyone tell me why Entourage is giving me this message and is there a solution? Did I miss something in my settings? Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94630
  - 3
    - Setting Tab OS 10.4.11 Ibook G4 1.5 GB Ram Entourage 11.3.2 Hi, How do I set the tab to whatever width (?) I want for first line of a paragraph? Tab seems set to the way it appears above in this email. I can't find this in 'Help'. Thanks, Rafael Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94629
  - 4
    - Word Doc To Email Body & Retain Formatting OS 10.4.11 Ibook G4 1.5 GB Ram Entourage 11.3.2 Hi, I need to put a formatted Word 2004 document into the body of an email. I've tried all the Paste Special functions on Entourage and I still don't get the 1st line of paragraphs indented, which is the main thing I think I need so I don't have to go through the whole document and set one indent at a time. I guess that's the only formatting I need to carry over. This email has carefully formatted letters (documents) for agents who will not open attachments. They want my material in the body of the email. Thanks, Rafael Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94627
  - 5
    - Sharing Calenders with other users in Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: intel Email Client: Exchange I'm using 2008 Mac Office for students. It works fine with Exchange Server. It syncs nicely without problems. However, I'm unable to view calendars of other users on Exchange who have shared their calendars with me. I can do this perfectly fine with MS Outlook 2007 Student Edition. Any suggestions. Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94623
  - 6
    - Problems with Hotmail and Entourage Version: 2004 Operating System: Mac OS X 10.4 (Tiger) Processor: intel When I access my Hotmail account via Entourage 2004 the messages are moved from the hotmail inbox to the hotmail deleted items folder and copied to the local inbox (on iMac). This is a fairly recent problem (perhaps since hotmail upgraded to Windows live hotmail) I have no rules or MLMs in place. How can I stop this happening? I need to be able to access my hotmail messages from several computers and it's annoying! many thanks Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94618
  - 7
    - Printing Task/To Do List Version: 2008 Operating System: Mac OS X 10.5 (Leopard) I would like to print a To Do list each day, but the table style doesn't work for me, since I haven't figured out a way to change printed column widths. Even though I can do it onscreen, it won't print the way I've configured the table to look. The way it prints, the column with the task title is so narrow I can't figure out what the task is. Is there a way to resize the columns for printing? Also, I may be dense, but what's the difference between a Task and a To Do, other than that project tagging doesn't show up on the task list? Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94617
  - 8
    - Upgrade path from 2008 Student to 2008 Full? Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: intel Email Client: pop Hi Does anyone know if there is an upgrade path from Office 2008 Student to Office 2008 full edition? I purchased the student edition because I didn't need exchange support, but now later on I have realised that I will be using it in future. Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94616
  - 9
    - Cannot connect to Exchange Server 2007 with Entourage (OWA works) Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: intel Email Client: Exchange I currently receive a 'Logon failure: unknown user name or bad password.' error when I attempt to connect to my school's Exchange 2007 server. I am able to connect via Outlook Web Access without any problems. This does not appear to be a bad password, or an SSL-related issue. Possible complications that may be causing this include: OWA address: <https://webmail.department.schoolname.edu/OWA> LDAP address: <http://directory.schoolname.edu> UserID: fml318 (fml stands for first, middle and last initial, followed by a number combination) Email Address: flast2010@department.schoolname.edu (Windows) Domain Name used for OWA login: department Could the different server names, email aliases, userids, etc. used in this setup be a configuration the the developers didn't anticipate, and therefore can't connect to? Or has something been disabled on the server side? Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94614
  - 10
    - Messages + Contacts Not Visible on Mac Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: intel Email Client: Exchange I have scoured the web on this and found only one similar report (http://www.mackb.com/Uwe/Forum.aspx/entourage/20528/Entourage-08-Exchange-03-sync-calendar-but-not-messages). I am using Entourage 2008 for the first time. I am inside the corporate firewall, and have tried connecting directly to the mail server and to the OWA server. When Entourage synchs, it appears to go through all the motions -- it recognizes subfolders in the exchange account, it even shows my calendar entries. I can do LDAP lookups, and even set user permissions on exchange folders (the changes were confirmed in OL2007). However, all of the contact and mail folders remain empty no matter how many times it syncs. I created a folder on Entourage and it showed up in OL2003 (under parallels). A post to that folder from Entourage also showed up on OL2007, but as soon as I had read it in OL, it no longer appeared in Entourage after the next sync. I have: Made sure that "Show Only Unread" and "Show Only Flagged" are NOT checked. Made sure there are no client-side rules or mailing list managements Tried both direct to the backend and to the OWA server Flushed/Rebuilt/deleted the local identity. Etc. I think we are running Exchange 2003, but I am not positive. Any help/advice would be greatly appreciated. Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94613
  - 11
    - Emails on server Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Email Client: pop I have set up Entourage to get all of the emails from my gmail account and its been working fine. Does anyone know of a way to set it up so that once entourage downloads emails from the gmail server it marks those emails as read on the gmail server? I'm running into the problem where I will read emails on entourage and then sign onto gmail from work or something and nothing is marked read so I have to click on them all to figure out what's new and what I had already read on entourage. Thanks! Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94612
  - 12
    - Kerio Mail Server a solution to Entourage/Exchange sync mismatch? I decided to set this up as a separate topic since no one seemed to address it directly here. While doing some research on Entourage 2008 and the continued lack of sync ability between its tasks feature and MS Exchange Server (including 2007), I came upon a product called Kerio MailServer (currently in v 6.5 at www.kerio.com). This product purports to fully support all Exchange features in both MS Outlook and MS Entourage FULLY (unless I missed something). It also seems to be well designed and highly accessibly including a slick looking web interface that I have heard is quite functional. As an added bonus it also supports Blackberry, iPhone, iCal, Apple Address Book and others from what I can recall. If all the above is true and works well then it looks like a panacea to the problems that people have been complaining about regarding lack of sync capabilities between Entourage and Exchange. I may be signing up for a test with one of their hosted service providers to test the product and see how it works before making any drastic changes to our team's existing system given that it works quite well for Windows based users. I would like to hear any comments or feedback if you have them on this product. Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94610
  - 13
    - delays still in 2008 > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3291057107_1057007 Content-type: text/plain; charset="US-ASCII" Content-transfer-encoding: 7bit Why do I still experience long delays going from calendar to contacts in Entourage 2008. I am on a mac mini Intel duo leopard with the latest updates. It take around 4-5 seconds to switch from calendar to contacts? --B_3291057107_1057007 Content-type: text/html; charset="US-ASCII" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>delays still in 2008 </TITLE> </HEAD> <BODY> <FONT SIZE=3D"5"><FONT FACE=3D"Century Gothic"><SPAN STYLE=3D'font-size:12pt'>Why= do I still experience long delays going from calendar to contacts in Entour= age<BR> 2008.  I am on a mac mini Intel duo leopard with the latest updates. &= nbsp;It take around<BR> 4-5 seconds to switch from calendar to contacts?</SPAN></FONT></FONT> </BODY> </HTML> --B_3291057107_1057007-- Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94606
  - 14
    - Inboxes Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Power PC Email Client: imap I am using Entourage with 3 IMAP inboxes. When I returned to my computer this evening, Entourage was not responding. I force-quit it and restarted it. Now only my default inbox "shows" on the left. The other inboxes are not visible. When I click on Window, it drops down to show only 1 open inbox. What's up? Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94604
  - 15
    - How do you change the order of accounts in folders column? Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: intel Email Client: imap I have multiple accounts and I need to change the order in which the accounts appear in the folders column. Did some googling/searching and coming up empty. Any ideas? Thanks. Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94597
  - 16
    - changing entourage signature insertion Is it possible to insert one's signature at the end of the email rather at the beginning, if the insertion point of your reply is at the beginning? Thanks! Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94596
  - 17
    - Error -18578 when trying to receive email Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: intel Email Client: Exchange Hello, I just got a macbook pro from work and entourage was set up for me by our IT team. It worked fine for a few days, but now I'm receiving this error when entourage tries to pull my e-mail: Error -18578 Could not synchronize record: Delivery Status Notification (Failure) to exchange server. The thing is, my email will still be pulled the first time around. However it won't work after that and I have to relaunch Entourage each time to check my e-mail. Any ideas? This is very frustrating. Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94594
  - 18
    - PDF displays are rough Version: 2008 Operating System: Mac OS X 10.4 (Tiger) Processor: Power PC Email Client: Exchange Is there an issue with Entourage and CMYK PDF's? I have PDF's displaying within the client app but very poorly. The image has drop out lines passing horizontally. Like an interlaced NTSC frame capture has. Similar to what a CMYK used to look like when dropped onto earlier browsers. Anyway, anyone heard of any issues for CMYK PDF's displaying poorly? I have the full upgrades and updates in place on 10.4.11 PPC Dual 2 GHz tower and Office 2008. And yes, they look great in Acrobat and Preview. Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94592
  - 19
    - Problems connecting to Exchange after 12.0.1 update After installing the update from file (not Auto Update) to our Office for Mac "test" machine, Entourage no longer wants to connect to our Exchange 2007 SP1 server. Keeps returning the "Mail cannot be recieved at this time: Bad username/password" error. The account is fine as the user can log into OWA with no problems. I have recreated the profile once already to no avail. The only thing left (as far as I can see) is to reinstall Office back to 12.0.0. Any other ideas? Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94589
  - 20
    - Delay sending messages from Outbox Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Email Client: pop In outlook there was a feature to set length of time outgoing messages stayed in Outbox. Right now my messages are sending instantly. Does Entourage have this feature? Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94588
  - 21
    - Email Attachments won't open since last patch installed Version: 2004 Operating System: Mac OS X 10.4 (Tiger) Processor: intel Email Client: imap Word and PDF files will not open since the last Microsoft up date was installed from the internet. For about 1.5 weeks no attachments will open. If I load them on the thumb drive and move to a PC, open the doc and then transfer back to the Mac it will open but not before. HELP ME! Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94583
  - 22
    - Customers have long wait times for address book. Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: intel Email Client: Exchange I am a Mac Administrator, and I have Entourage working fairly well with exchange except for one thing. It seems to take a long time to browse or view contacts in the address book. Every time I search or look up a contact, entourage spends sometimes up to 2 or 3 minutes updating to the exchange server before returning the results. I see this with both 2004 and 2008. Our PC Outlook clients work with no wait times. Is this a configuration issue? Is there some sort of cache that I can turn on? Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94576
  - 23
    - Does Not Allow Entering Time in New Event Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: intel Email Client: pop Entourage does not allow me to enter a time when creating a new event and defaults to 7:08 p.m. for everything. I can switch to AM/PM only. It does allow me to create events using the drag method in daily view but reads even those as 7:08 p.m. I'm using a new MacBook Pro. Thank you. Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94575
  - 24
    - Search within I've been a bit lost using the search capabilities in Entourage 2008. I recall how to "search within' in Ent 2004 but cannot figure out how to do the same in 2008. I have 20K emails archived so I'm left wanting right now. I've tried the Ent Help but could find nothing to this effect. Thanks in advance for any guidance. Steve B. Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94568
  - 25
    - Cannot send attached messages Version: 2008 Operating System: Mac OS X 10.4 (Tiger) Processor: intel I cannot send email messages where the attached file is about 1 mb? This has never been a problem in Entourage 2004! If I use Mac mail there is no problem - the problem is Entourage! What should I do? Sincerely Rune Tag: Upgrading emails from Entourage 2004 to 2008 Tag: 94564

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Power PC

I upgraded to Microsoft Office 2008 recently. When I open up Entourage 2008, none of my old emails are there which I NEED!

How do I connect them with 2008? Where do I find them? help!

Thank you!

Angela

Re: Upgrading emails from Entourage 2004 to 2008 by William

William
Sat Apr 26 21:49:27 CDT 2008

Lishy@officeformac.com wrote:

> I upgraded to Microsoft Office 2008 recently. When I open up
> Entourage 2008, none of my old emails are there which I NEED!
>
> How do I connect them with 2008? Where do I find them? help!

Hi Angela1

Your data is probably safe. In Entourage 2008 select Entourage -->
Switch Identity... and see if you can reselect your old identity.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

Re: Upgrading emails from Entourage 2004 to 2008 by Diane

Diane
Sat Apr 26 23:11:39 CDT 2008

"Lishy@officeformac.com" wrote:

> I upgraded to Microsoft Office 2008 recently. When I open up Entourage 2008,
> none of my old emails are there which I NEED!
>
> How do I connect them with 2008? Where do I find them? help!

Your data is stored in the Microsoft User Data folder. (~ stands for YOUR
USERS folder)

~/Documents/Microsoft User Data

Each version will create it's own Identities folder. Example for Entourage
2008

~/Documents/Microsoft User Data/Office 2008 Identities

By default your Identity is named "Main."

You old mail is in your Office xxxx Identities folder. When you open
Entourage 2008 for the first time you have the option to import from an
older version. Entourage 2008 will upgrade your older Identity to the new
Entourage 2008 format. This is a lengthy process.

Some users have had trouble importing and have had to resort to manually
moving over their data. If you import fails, and you still have the older
version installed, you can manually move your data.

How to manually move your data:

<http://www.entourage.mvps.org/install/manual_install.html>

--
Diane