Unable to send mails in entourage 2004 with OS X

HELP!!

i am able to connect to my exchange mail server and receive emails,
check on calanders, receive meeting requests BUT NOT SEND EMAILS!!! can
anyone help me. below is the error message i am getting:

error:


Entourage is unable to access the mail account you are using with the
mail server configured for that account.

Explaination:


The mail account is configured incorrectly in Entourage. Review the
mail account settings for typos and incorrect information (including
your own email address). On the Tools menu, click Accounts. In
Accounts, select the mail account and click Edit.

Account name: "Tommy's Exchange account"


The mail account is configured incorrectly in Entourage. Review the
mail account settings for typos and incorrect information (including
your own email address). On the Tools menu, click Accounts. In
Accounts, select the mail account and click Edit.

Error: -18597


thank you very much in advance!!!

Barry
Wed Jun 14 07:35:39 CDT 2006

On 14/6/06 11:10, in article
1150279857.175780.138620@h76g2000cwa.googlegroups.com, "egoist86@gmail.com"
<egoist86@gmail.com> wrote:

> HELP!!
>
> i am able to connect to my exchange mail server and receive emails,
> check on calanders, receive meeting requests BUT NOT SEND EMAILS!!! can
> anyone help me. below is the error message i am getting:
>
> error:
>
>
> Entourage is unable to access the mail account you are using with the
> mail server configured for that account.
>
> Explaination:
>
>
> The mail account is configured incorrectly in Entourage. Review the
> mail account settings for typos and incorrect information (including
> your own email address). On the Tools menu, click Accounts. In
> Accounts, select the mail account and click Edit.
>
> Account name: "Tommy's Exchange account"
>
>
> The mail account is configured incorrectly in Entourage. Review the
> mail account settings for typos and incorrect information (including
> your own email address). On the Tools menu, click Accounts. In
> Accounts, select the mail account and click Edit.
>
> Error: -18597
>
>
> thank you very much in advance!!!
>

You need to take a look in the mail account settings, for what you haver
entered into the 'sending mail server' box. Make sure it is alled spelled
correctly. Often the setting is the same as the 'receiving mail server'
setting, but sometimes, where the receiving mail server is set to (for
example) mail.domain.com, the sending mail server may be set to
smtp.domain.com

HTH!

--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Check out the Entourage User's WebLog for hints, tips and troubleshooting
<http://homepage.mac.com/barryw/weblog/weblog.html>

tommy_lai
Fri Jun 16 09:07:41 CDT 2006

hi barry,


where can i find this settings?



thanks


tommy


Barry Wainwright [MVP] wrote:
> On 14/6/06 11:10, in article
> 1150279857.175780.138620@h76g2000cwa.googlegroups.com, "egoist86@gmail.com"
> <egoist86@gmail.com> wrote:
>
> > HELP!!
> >
> > i am able to connect to my exchange mail server and receive emails,
> > check on calanders, receive meeting requests BUT NOT SEND EMAILS!!! can
> > anyone help me. below is the error message i am getting:
> >
> > error:
> >
> >
> > Entourage is unable to access the mail account you are using with the
> > mail server configured for that account.
> >
> > Explaination:
> >
> >
> > The mail account is configured incorrectly in Entourage. Review the
> > mail account settings for typos and incorrect information (including
> > your own email address). On the Tools menu, click Accounts. In
> > Accounts, select the mail account and click Edit.
> >
> > Account name: "Tommy's Exchange account"
> >
> >
> > The mail account is configured incorrectly in Entourage. Review the
> > mail account settings for typos and incorrect information (including
> > your own email address). On the Tools menu, click Accounts. In
> > Accounts, select the mail account and click Edit.
> >
> > Error: -18597
> >
> >
> > thank you very much in advance!!!
> >
>
> You need to take a look in the mail account settings, for what you haver
> entered into the 'sending mail server' box. Make sure it is alled spelled
> correctly. Often the setting is the same as the 'receiving mail server'
> setting, but sometimes, where the receiving mail server is set to (for
> example) mail.domain.com, the sending mail server may be set to
> smtp.domain.com
>
> HTH!
>
> --
> Barry Wainwright
> Microsoft MVP (see http://mvp.support.microsoft.com for details)
> Check out the Entourage User's WebLog for hints, tips and troubleshooting
> <http://homepage.mac.com/barryw/weblog/weblog.html>

Melba's
Fri Jun 16 14:47:55 CDT 2006

In article <1150466861.176201.234670@h76g2000cwa.googlegroups.com>,
"tommy_lai@myrp.edu.sg" <egoist86@gmail.com> wrote:

> hi barry,
>
>
> where can i find this settings?
>
>
>
> thanks
>
>
> tommy

Tools -- > Accounts --> Mail button, the select one of the accounts and
double click to edit settings.

--
-Barb
<http://jamlady.eboard.com> Updated 6-15-2006; Spanish Chicken and
Rice.
"If it's not worth doing to excess, it's not worth doing at all."

tommy_lai
Sun Jun 18 21:51:25 CDT 2006




there isn't such a setting :( if i am not wrong. this only applies if
there is a pop3 or IMAP account. i am using an exchange server



regards,
tommy



Melba's Jammin' wrote:
> In article <1150466861.176201.234670@h76g2000cwa.googlegroups.com>,
> "tommy_lai@myrp.edu.sg" <egoist86@gmail.com> wrote:
>
> > hi barry,
> >
> >
> > where can i find this settings?
> >
> >
> >
> > thanks
> >
> >
> > tommy
>
> Tools -- > Accounts --> Mail button, the select one of the accounts and
> double click to edit settings.
>
> --
> -Barb
> <http://jamlady.eboard.com> Updated 6-15-2006; Spanish Chicken and
> Rice.
> "If it's not worth doing to excess, it's not worth doing at all."

norman
Fri Jun 23 07:44:23 CDT 2006

tommy_lai@myrp.edu.sg wrote:
>
>
> there isn't such a setting :( if i am not wrong. this only applies if
> there is a pop3 or IMAP account. i am using an exchange server
>
>
>
> regards,
> tommy
>
>
>
> Melba's Jammin' wrote:
>
>>In article <1150466861.176201.234670@h76g2000cwa.googlegroups.com>,
>> "tommy_lai@myrp.edu.sg" <egoist86@gmail.com> wrote:
>>
>>
>>>hi barry,
>>>
>>>
>>>where can i find this settings?
>>>
>>>
>>>
>>>thanks
>>>
>>>
>>>tommy
>>
>>Tools -- > Accounts --> Mail button, the select one of the accounts and
>>double click to edit settings.
>>
>>--
>>-Barb
>><http://jamlady.eboard.com> Updated 6-15-2006; Spanish Chicken and
>>Rice.
>>"If it's not worth doing to excess, it's not worth doing at all."
>
>

had this problem also. Deleted the account and then recreated it and the
issue was resolved.

Norman P.

tommy_lai
Sun Jun 25 11:48:46 CDT 2006

i tried,7 times


doesnt work



Tommy

norman procope wrote:
> tommy_lai@myrp.edu.sg wrote:
> >
> >
> > there isn't such a setting :( if i am not wrong. this only applies if
> > there is a pop3 or IMAP account. i am using an exchange server
> >
> >
> >
> > regards,
> > tommy
> >
> >
> >
> > Melba's Jammin' wrote:
> >
> >>In article <1150466861.176201.234670@h76g2000cwa.googlegroups.com>,
> >> "tommy_lai@myrp.edu.sg" <egoist86@gmail.com> wrote:
> >>
> >>
> >>>hi barry,
> >>>
> >>>
> >>>where can i find this settings?
> >>>
> >>>
> >>>
> >>>thanks
> >>>
> >>>
> >>>tommy
> >>
> >>Tools -- > Accounts --> Mail button, the select one of the accounts and
> >>double click to edit settings.
> >>
> >>--
> >>-Barb
> >><http://jamlady.eboard.com> Updated 6-15-2006; Spanish Chicken and
> >>Rice.
> >>"If it's not worth doing to excess, it's not worth doing at all."
> >
> >
>
> had this problem also. Deleted the account and then recreated it and the
> issue was resolved.
>
> Norman P.